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The Facilities Manager will be responsible for managing building maintenance and repairs, cleanliness, grounds keeping, fire safety, building evacuation, building security, consumer safety, and consumer hygiene.
Responsibilities:
- Develop regular cleaning and preventative building maintenance schedule.
- Responsible for managing, ordering, and inventory of maintenance tools and supplies, office equipment and supplies.
- Collaborate with Program Director around building maintenance budget management.
- Responsible for maintaining fire safety which includes:
- Developing Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation.
- Oversee the coordination of monthly fire drills/building evacuation procedures and the maintenance of fire drill logs.
- Oversee periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors, and fire extinguishers).
- Coordinating servicing and documenting service/inspections of all fire safety equipment.
- Oversee the provision/posting of all written fire safety and prevention information to all staff and consumers and periodically revise/edit same as appropriate.
- Manage and oversee workload distribution for Porters.
- Prepare for DHS building inspections, and outside entities such as the Office of Temporary Disability Assistance, NYC Dept. of Buildings, and other state and city agencies.
- Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYC - DHS Regulations, and Statutes.
- Coordinates with DHS on major building repairs as appropriate.
- Coordinates with vendors for extermination and laundry service and coordinate scheduling.
- Receive work orders, prioritize workload, and triage repairs.
- Responsible for program vehicle.
- Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis.
- Any other duties assigned by the Program Director.
- Attend staff meetings and trainings as needed.
- A work schedule that includes some weekend and evening hours will be required.
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The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.
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The Housing Specialist for the shelter Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers. Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent housing. Prepare and assist consumers with the housing application/interview process. Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing. Attend housing related DHS meetings.
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The Patient Navigator will employ the Critical Time Intervention model to assist individuals/families to access the supports they need and develop long-term helping relationships. Utilize a navigation/chronic care model to advocate for, communicate with, and identify resources for the client as well as encourage and support clients to gain and maintain independence in their healthcare to ensure improvement of health outcomes and quality of life.Provide individual and group counseling and support services to program participants. He/she will work with Social Service team to arrange medical appointments, confirm appointments, and all other activities required to improve client compliance. The Navgator will work with patients with complex medical illness requiring frequent appointments in clinic and to specialists, including confirming appointments, assisting with transportation, and obtaining records from outside medical providers.
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Under the supervision of the Program Director, the Program Specialist works closely with the Housing Specialist, completes No Violence Again (NOVA) Screening forms with clients, and provides assistance in the area of housing and school transfers. The Program Specialist also provides in house childcare as needed and attends field-trips and activities.
KEY ESSENTIAL FUNCTIONS:
- Work in conjunction with the Housing Specialist to assess individual’s needs regarding housing as well as benefits and identify suitable housing options.
- Develop and maintain liaison with community and intra-agency housing referral services
- When appropriate, visit potential site and any other external activities related to securing housing
- Escort individuals to various housing and social service appointments when necessary
- Ensure PPD and Physical forms are submitted within 2 weeks of an individual’s residency
- Negotiate and assist individuals with complex health and benefit issues and extend social service packages
- Complete No Violence Again (NOVA) Screening Forms.
- Complete the Housing Specialist functions in their absence
- Provides referrals and liaison with schools, day care centers and other organizations as needed.
- Provides child care as well as coverage to the info center, as needed
- Attends field-trips and activities with the children
- Assist with completing and submitting necessary applications and forms related to housing, benefits, childcare and school
- Keep supervisor informed of all relevant information regarding the individuals and the program
- Attend all scheduled meetings and trainings and contribute to supervisory case conferences and staff meetings.
- Represents Aegis at appropriate community meetings, conferences, etc.
- Ensure completion of program records in accordance with program and external regulations
- Documents individual’s progress in charts
- Other duties as requested by Program Director
- Works approximately one late night shift a week and approximately one Sunday shift each month.
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The Community Coordinator will work as a member of a team to improve relationships between the Shelter program and the neighboring community including residents, businesses and Community Police Officers. Community Coordinators will focus on safety, security and quality of life issues. The Community Coordinator will assist in problem solving, communication and relationship building. Community Coordinators will identify resources in the community for Shelter residents and will develop collaborative community projects for both Shelter Residents and neighbors to participate.
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Seeking a Licensed Social Worker or Mental Health Counselor with a deep understanding of trauma informed care to work in a Domestic Violence Shelter in the Bronx.
Position Overview:
Under the supervision of the Program Director, the Social Worker is responsible for client case management and the coordination of client services, in addition to supervising the Case Manager and the Child Care staff for a 20 family HRA funded shelter in the Bronx. Major responsibilities include; interview residents to determine suitability for residential services, maintaining clinical records and preparing monthly statistical reports. The Senior Social Worker makes counsel-related referrals to services, represents the program at conferences and community events and escorts clients to appointments.
The ideal candidate will possess experience in the fields of mental health, child welfare, child development, or other related fields. Strong working knowledge of psychodynamics, group work, case work, health systems and human and child development. Experience working with domestic violence and an understanding of Post-Traumatic Stress Disorder and trauma informed care is preferred.
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Under the supervision of the HomeBase Assistant Program Director, the Intake Case Manager will coordinate intake and referral process for adult diversions at 30th Street Intake Center, Franklin Women’s Center and Riker’s Island.
Job Functions:
- Screens and assesses applicants applying for HomeBase Services.
- Serves as the primary initial SUS contact point for HomeBase applicants
- Navigates applicants for program services through intake process, documentation standards and necessary supports.
- Conduct intake and follow-up appointments with program applicants in person, and if necessary in the field at Department of Homeless Services (DHS) installations, homeless shelters and other outreach/recruitment locations.
- Understand and communicate the programs’ eligibility and admission criteria.
- Demonstrate sound understanding of HomeBase
- Assess households’ immediate service needs, providing referrals when necessary for immediate services.
- Document intake screenings and maintain records for each applicant and enrolled participant in DHS CARES.
- Collect required documentation for program enrollment and scan documents for digital archiving.
- Assist applicants with obtaining necessary financial documentation for program enrollment.
- Participate in team meetings.
- Prepare formal letters and enclosures for distribution to applicants and referral sources.
- Completion of other tasks as assigned by manager.
- Additional duties as assigned by program leadership.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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S:US is in search of a Program Director to oversee emergency housing for PLWHA’s. This program provides support services to adults, who have a history of homelessness, mental health and/or chemical dependency, with the goal of placing consumers into permanent housing. The Program Director is tasked with supervising a team including clinical and operational staff, as well as, interns. The ideal candidate will have relevant social services experience, the ability to maintain compliance with funder regulations, and hire, train and develop new and existing staff. Preference will be given to individuals with administrative experience and familiarity with HRA and HASA.
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S:US is in search of a Program Director to oversee emergency housing for PLWHA’s. This program provides support services to adults, who have a history of homelessness, mental health and/or chemical dependency, with the goal of placing consumers into permanent housing. The Program Director is tasked with supervising a team including clinical and operational staff, as well as, interns. The ideal candidate will have relevant social services experience, the ability to maintain compliance with funder regulations, and hire, train and develop new and existing staff. Preference will be given to individuals with administrative experience and familiarity with HRA and HASA.
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The Shift Supervisor...
- Provides supervisory oversight and training to residential aides. Supervision includes, but is not limited to, ongoing individual supervisory meetings; ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; evaluating paperwork and documentation including the Security Log. May be required to fulfill duties of residential aides and/or custodial personnel in their absence.
- Responsible for maintaining fire safety which includes monthly fire drills and maintaining fire drill logs; etc.
- Perform administrative duties as requested, including but not limited to filling out transfer paperwork; completing intakes with new clients, compete reports; maintain roster in CARES and accurately record bedding; maintain mail logs, etc.
- Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.
- Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Director of Social Services and Program Director as needed.
- Assist with new family arrivals, apartment turnovers and complete intakes and program orientation.
- Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations.
- May be responsible for cleaning program areas after or before usage.
- Assist with move outs, curfew violators and new residents. Complete intakes with new residents.
- Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house workshops, and participation in other support service activities.
- Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned.
- Conduct periodic building and grounds inspections and make facility manager aware of findings.
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Participate in ongoing individual supervision, team meetings, and trainings as appropriate.
- Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
- Maintain CPR/ First Aid Certification
- A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed
- Perform other duties related to the program as delegated by the Facility Manager and Program Director
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The Shift Supervisor...
- Provides supervisory oversight and training to residential aides. Supervision includes, but is not limited to, ongoing individual supervisory meetings; ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; evaluating paperwork and documentation including the Security Log. May be required to fulfill duties of residential aides and/or custodial personnel in their absence.
- Responsible for maintaining fire safety which includes monthly fire drills and maintaining fire drill logs; etc.
- Perform administrative duties as requested, including but not limited to filling out transfer paperwork; completing intakes with new clients, compete reports; maintain roster in CARES and accurately record bedding; maintain mail logs, etc.
- Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.
- Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Director of Social Services and Program Director as needed.
- Assist with new family arrivals, apartment turnovers and complete intakes and program orientation.
- Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations.
- May be responsible for cleaning program areas after or before usage.
- Assist with move outs, curfew violators and new residents. Complete intakes with new residents.
- Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house workshops, and participation in other support service activities.
- Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned.
- Conduct periodic building and grounds inspections and make facility manager aware of findings.
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Participate in ongoing individual supervision, team meetings, and trainings as appropriate.
- Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
- Maintain CPR/ First Aid Certification
- A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed
- Perform other duties related to the program as delegated by the Facility Manager and Program Director
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The incumbent will ...
- Provide in classroom child care when necessary, supervise the after school and summer program.
- Plan trips, recreational and cultural activities appropriate to children’s interest and developmental levels, prepare monthly schedule.
- Maintain recreational space with age appropriate toys, arts and craft.
- Accompany children and parents to events when necessary.
- Provide guidance and information to clients around the daily activity schedule, House Rules, Program Policies and Procedures
- Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Responsible for cleaning program areas after usage.
- Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house vocational training, and participation in other support service activities.
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Participate in ongoing individual supervision, team meetings, and trainings as appropriate.
- A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed
- Perform other duties related to the program as delegated by the Facility Manager, Director of Social Services or Program Director
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The incumbent will ...
- Provide in classroom child care when necessary, supervise the after school and summer program.
- Plan trips, recreational and cultural activities appropriate to children’s interest and developmental levels, prepare monthly schedule.
- Maintain recreational space with age appropriate toys, arts and craft.
- Accompany children and parents to events when necessary.
- Provide guidance and information to clients around the daily activity schedule, House Rules, Program Policies and Procedures
- Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Responsible for cleaning program areas after usage.
- Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house vocational training, and participation in other support service activities.
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Participate in ongoing individual supervision, team meetings, and trainings as appropriate.
- A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed
- Perform other duties related to the program as delegated by the Facility Manager, Director of Social Services or Program Director
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The incumbent will ...
- Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for clients.
- Assess client readiness and barriers to obtaining affordable permanent housing. Work with case managers to assist with preparing clients for the housing process.
- Complete HRA2010E applications and assist clients in pursuing appropriate housing opportunities
- Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare clients for successfully securing and maintaining permanent housing.
- Prepare and assist clients with the housing application/interview process. Escort clients to all housing related appointments and interviews.
- Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing.
- Track, monitor, and report housing placement rates for all clients.
- Attend housing related DHS meetings.
- Provide aftercare services, follow-up calls and home visits, to clients placed in permanent housing.
- Provide comprehensive case management services to an assigned caseload.
- Monitor and assess client progression/regression in behavior and/or appearance.
- Maintain proper documentation and organized charts, in accordance with DHS, OTDA and SUS standards.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
- Manage crisis intervention services and addresses all emergency situations as appropriate.
- Maintain CPR/ First Aid Certification.
- Attend interdisciplinary team meetings and case conferences as needed.
- Participate in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.
- A work schedule that includes evening hours will be required.
- Other duties as required or as assigned by the Program Director or designee.
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The incumbent will be...
- Maintain daily census and become familiar with client population.
- Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.
- Provide guidance and information to clients around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.
- Assist in completion of nightly roster
- Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations.
- Provide guidance and engagement to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house vocational training, and participation in other support service activities.
- Prepare and distribute hygiene supplies and other living supplies to clients.
- Assist in cleaning facility and facility exterior as needed.
- Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned.
- Accompany shelter residents to appointments as assigned.
- Assist in packing client belongings for move outs, transfers and curfew violators.
- Conduct periodic building and grounds inspections and make shift supervisor aware of findings.
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Assist Shift Supervisors with fire drills and building evacuations during emergencies and provide client with fire safety and prevention information as needed.
- Participate in ongoing individual supervision, team meetings, and trainings as appropriate.
- Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
- A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed
- Perform other duties related to the program as delegated by the Shift Supervisors, Facility Manager, Program Director, or Director of Social Services.
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The incumbent will be...
- Maintain daily census and become familiar with client population.
- Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.
- Provide guidance and information to clients around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.
- Assist in completion of nightly roster
- Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations.
- Provide guidance and engagement to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house vocational training, and participation in other support service activities.
- Prepare and distribute hygiene supplies and other living supplies to clients.
- Assist in cleaning facility and facility exterior as needed.
- Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned.
- Accompany shelter residents to appointments as assigned.
- Assist in packing client belongings for move outs, transfers and curfew violators.
- Conduct periodic building and grounds inspections and make shift supervisor aware of findings.
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Assist Shift Supervisors with fire drills and building evacuations during emergencies and provide client with fire safety and prevention information as needed.
- Participate in ongoing individual supervision, team meetings, and trainings as appropriate.
- Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
- A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed
- Perform other duties related to the program as delegated by the Shift Supervisors, Facility Manager, Program Director, or Director of Social Services.
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The incumbent will be...
- Conduct intake process with new clients within 24 hours of admission. This includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures.
- Conduct psychosocial, vocational/educational, and housing assessments and documentation of same.
- Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing.
- Prepare housing applications and assist clients with the housing application/interview process.
- Monitor and assess client progression/regression in behavior and/or appearance.
- Facilitate group and individual counseling, workshops, psych education, and recreational activities.
- Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills.
- Provide comprehensive case management services to an assigned caseload of 15-18 clients.
- Develop initial service plans and conduct service plan reviews as needed for an assigned caseload.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
- Ensure that clients attend meals and maintain appropriate nutritional intake.
- Provide crisis intervention and address all emergency situations as appropriate.
- Assist in building evacuation during fire drills and building emergencies.
- Monitor client medication compliance and collaborate with nursing staff monitor compliance
- Refer clients to appropriate community resources as needed.
- Maintain CPR/First Aid Certification.
- Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA and SUS standards
- Facilitate discharge/transfer process and documentation of same.
- Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed.
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
- A work schedule that includes some weekend and evening hours is required.
- Any other duties as assigned by the Program Director, designee or as required.
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The incumbent will be...
- Responsible for the completion of psychosocial assessments of complex families impacted by multiple systems
- Assess family needs and facilitate appropriate linkages for families to community based services
- Work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions
- Provide education to other members of the team around clients’ psychosocial stressors and needs, to ensure positive outcomes for families
- Attend ongoing professional development by the individual agency program, and the New York City Department of Homeless Services – Division of Family Services
- Provide qualitative and quantitative feedback to Department of Homeless Services (DHS) and DHS Service Providers to inform both policy and practice
- Be available to families seeking assistance at least five days a week, eight hours a day
- Work from a strength based, family focused, client centered perspective and identify and fortify the strengths that each family has
- Assist families with specific stressors associated with living in shelter
- Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services
- Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being
- Serve as agency/program liaison to community agencies and/or groups
- Provide clear written reports that capture key findings to include provider areas of strength, and recommendations for improvement
- Document patient medical and psychological histories, physical assessment results, diagnoses, treatment plans, prescriptions, or outcomes
- Complete other tasks as deemed necessary by program director
- Ability to work a flexible schedule when needed which consist of weekend or evening hours
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes