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he Housing Specialist is responsible for Housing duties related to the communities needs.
Job Functions:
Interviews clients to assess their present housing needs and status and submits appropriate applications to community resources.
Conducts groups to discuss available housing options, how to secure an apartment and how to handle issues related to housing.
Accompanies residents to housing interviews, housing fairs, and to complete housing applications when necessary.
Provides housing resources (i.e. phone numbers to landlords, housing programs, etc) to clients and acts as a liaison between landlords and clients.
Refers residents to get PPD and physicals completed within two weeks of their entrance into the facility.
Obtains an accurate history of client’s housing situation to assess what services are needed.
Facilitates Tier II interviews and acts as a liaison between Tier II shelter and AEGIS clients.
Submits housing applications for all housing programs available (i.e. Section 8, and NYCHA).
Handles requests for extensions to be submitted to HRA
Refers residents to Public Assistance and monitor their compliance with HRA and the ADVENT program.
Negotiates, assesses and assists client needs with respect to benefits and follows the resident’s case from entry to discharge
Assists and escorts residents in going to HRA/social service agency appointments when necessary.
Participates and attends staff, service plan review and clinical team meetings.
Maintains and ensures completion of accurate records and progress notes in client chart.
Other duties as assigned by Program Director and/or Supervisor
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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The Supervisor Maintenance will work at 8 to 12 apartment buildings and at such buildings will be supervisor of each buildings’ maintenance staff (superintendents and porters). These 8 to 12 buildings are located in the Manhattan, the Bronx and Brooklyn and are multifamily apartment rental buildings financed by Low Income Housing Tax Credits where S:US is the owner and property manager. The Maintenance Supervisor will need to work closely with a number of different staff members and teams, including the Program Director at each building, and other social service staff at the buildings, the property management team (located at 1168 Stratford Avenue, Bronx), the S:US Facilities Department and the superintendent and porters at each building.
Job Responsibilities:
- Visits each property at least weekly (and more if needed) and conducts regular inspections of each assigned property to ensure the building is kept to the quality standard of the company:
- Supervisors the superintendents and porters at each building to ensure timely completion of work orders and minimize the issuance of municipal violations;
- Works with S:US Facilities Department and the superintendent and porters at each building to ensure that violations from HPD, DEP, ECB, FDNY, etc. are addressed and reported to Violations Coordinator;
- Works with Program Staff and super and porter to coordinate the "turnover" of vacant apartments in an expeditious manner in order to avoid the loss of any rental income, communicate with SPA Department of S:US re: unit availability and required inspections;
- Coordinates with Contracts Manager and Director of Maintenance when outside maintenance or service vendors are needed, and advises Contracts Manager when vendors are not performing satisfactorily;
- Ability to be on-call and respond to emergency situations;
- Supervises all functions of the physical plant which include plumbing, heating, roofing, and electrical and gas systems;
- Conduct supervision sessions with Supers/Porters;
- Advises Director of Maintenance or VP of Facilities when outside contractors are needed for repair work beyond the capability of the building staff and coordinates access for contractors and ensures inspections are made of work;
- Assists the property management team to ensure all apartment and property inspections are ready prior to and be on site for inspections;
- Assists the property management team to review the building inspection reports in conjunction with supervisor, Director of Maintenance and VP of Facilities in order to understand what maintenance problems need to be resolved and improvements that need to be made; and
- Represents himself/herself and the property in a professional manner with residents, visitors, and other employees.
- Responsible for all Supers handing in the monthly preventive maintenance report;
- Responsible for timesheets of all staff under supervision;
- Responsible for all Supers submitting their work orders in the Yardi system.
- Responsible for adhering to a weekly work schedule for himself/herself and all other staff at the properties; and
- Works with the Regional Supervisor, trains the Maintenance Mechanics/Handymen, and Porters/Cleaners in the proper performance of their functions, consistent with company policies, procedures, and standards.
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POSITION OVERVIEW:
Under the supervision of the Senior Case manager, provide intensive case management for program participants and their families.
KEY ESSENTIAL FUNCTIONS:
- Conduct initial prescreen and assessment for prospective program participants.
- Provide intensive case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs. Discuss the program and services with the clients from intake to discharge.
- Promote linkage with other service providers that will help participants obtain and maintain housing stability.
- Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment.
- Monitor and evaluate program participants’ progress. Enter case related information into CARES within 48 hours of contact with clients.
- Assure timely intakes, assessments, service plans and referrals. Establish and maintain case records. Ensure all relevant case related information is put in case files and corresponding database.
- Responsible for developing an individualized housing and service plan, including path to housing stability.
- Timely, accurate submission of financial assistance requests. Link program participants to financial service providers for assistance with household budgeting, financial counseling, credit repair and financial workshops.
- Assist participants with obtaining employment services such as job training, job readiness and employment workshops.
- Advocate on behalf of program participants to ensure they receive work support services such as EITC, rental assistance, food stamps, Medicaid, subsidized childcare, etc.
- Arrange case conference with all primary agencies that are involved with clients, obtaining case records when necessary.
- Conduct home visits, case finding and outreach routinely to publicize the availability of the program to make persons who are homeless or almost homeless aware of HomeBase and other available services and program.
- Assist participants with understanding their lease, securing utilities, making moving arrangements.
- Outreach to property owners and mediate issues that help participants locate or retain housing.
- Actively participate in internal and external training programs and committees.
- Conduct Self-Sufficiency Calculator with clients.
- Complete additional tasks and reports as requested by the supervisor.
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The Facilities Manager will be responsible for managing building maintenance and repairs, cleanliness, grounds keeping, fire safety, building evacuation, building security, consumer safety, and consumer hygiene.
Responsibilities:
- Develop regular cleaning and preventative building maintenance schedule.
- Responsible for managing, ordering, and inventory of maintenance tools and supplies, office equipment and supplies.
- Collaborate with Program Director around building maintenance budget management.
- Responsible for maintaining fire safety which includes:
- Developing Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation.
- Oversee the coordination of monthly fire drills/building evacuation procedures and the maintenance of fire drill logs.
- Oversee periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors, and fire extinguishers).
- Coordinating servicing and documenting service/inspections of all fire safety equipment.
- Oversee the provision/posting of all written fire safety and prevention information to all staff and consumers and periodically revise/edit same as appropriate.
- Manage and oversee workload distribution for Porters.
- Prepare for DHS building inspections, and outside entities such as the Office of Temporary Disability Assistance, NYC Dept. of Buildings, and other state and city agencies.
- Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYC - DHS Regulations, and Statutes.
- Coordinates with DHS on major building repairs as appropriate.
- Coordinates with vendors for extermination and laundry service and coordinate scheduling.
- Receive work orders, prioritize workload, and triage repairs.
- Responsible for program vehicle.
- Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis.
- Any other duties assigned by the Program Director.
- Attend staff meetings and trainings as needed.
- A work schedule that includes some weekend and evening hours will be required.
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The incumbent will be...
- Conduct intake process with new clients within 24 hours of admission. This includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures.
- Conduct psychosocial, vocational/educational, and housing assessments and documentation of same.
- Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing.
- Prepare housing applications and assist clients with the housing application/interview process.
- Monitor and assess client progression/regression in behavior and/or appearance.
- Facilitate group and individual counseling, workshops, psych education, and recreational activities.
- Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills.
- Provide comprehensive case management services to an assigned caseload of 15-18 clients.
- Develop initial service plans and conduct service plan reviews as needed for an assigned caseload.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
- Ensure that clients attend meals and maintain appropriate nutritional intake.
- Provide crisis intervention and address all emergency situations as appropriate.
- Assist in building evacuation during fire drills and building emergencies.
- Monitor client medication compliance and collaborate with nursing staff monitor compliance
- Refer clients to appropriate community resources as needed.
- Maintain CPR/First Aid Certification.
- Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA and SUS standards
- Facilitate discharge/transfer process and documentation of same.
- Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed.
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
- A work schedule that includes some weekend and evening hours is required.
- Any other duties as assigned by the Program Director, designee or as required.
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The incumbent will be...
- Maintain daily census and become familiar with client population.
- Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.
- Provide guidance and information to clients around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.
- Assist in completion of nightly roster
- Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations.
- Provide guidance and engagement to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house vocational training, and participation in other support service activities.
- Prepare and distribute hygiene supplies and other living supplies to clients.
- Assist in cleaning facility and facility exterior as needed.
- Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned.
- Accompany shelter residents to appointments as assigned.
- Assist in packing client belongings for move outs, transfers and curfew violators.
- Conduct periodic building and grounds inspections and make shift supervisor aware of findings.
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Assist Shift Supervisors with fire drills and building evacuations during emergencies and provide client with fire safety and prevention information as needed.
- Participate in ongoing individual supervision, team meetings, and trainings as appropriate.
- Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
- A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed
- Perform other duties related to the program as delegated by the Shift Supervisors, Facility Manager, Program Director, or Director of Social Services.
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The Housing Specialist for the shelter Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers. Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent housing. Prepare and assist consumers with the housing application/interview process. Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing. Attend housing related DHS meetings.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
-
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
-
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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The Case Manager provides case management to individuals and families in need of homeless prevention services. Communicate with other staff members as needed and participate in case conference and meetings.
KEY ESSENTIAL FUNCTIONS:
- Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs.
- Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment.
- Promote linkage with other service providers that will help participants obtain and maintain housing stability.
- Assure timely intakes, assessments, service plans and referrals.
- Provide service description and overview to prepare participants for full service engagement.
- Collaborate with program participants to develop service plans that correlate with resolving barriers to maintaining housing stability.
- Attend training and provide feedback on presentations.
Assist participants with obtaining employment services such as job training, job readiness and employment workshops
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The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing.
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The Social Worker will work be responsible for the overall delivery and coordination of services for homeless families residing in an Adult Families with Children Tier II shelter. The (Family) Social Worker is responsible for interfacing with the New York City Department of Homeless Services Staff, Shelter providers and relevant community based organizations to enhance and ensure families are in receipt of optimal care and service coordination; be responsible for the completion of psychosocial assessments of complex families impacted by multiple systems. Assess family needs and facilitate appropriate linkages for families to community based services. Work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions.
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Under the supervision of the HomeBase Assistant Program Director, the Intake Case Manager will coordinate intake and referral process for adult diversions at 30th Street Intake Center, Franklin Women’s Center and Riker’s Island.
Job Functions:
- Screens and assesses applicants applying for HomeBase Services.
- Serves as the primary initial SUS contact point for HomeBase applicants
- Navigates applicants for program services through intake process, documentation standards and necessary supports.
- Conduct intake and follow-up appointments with program applicants in person, and if necessary in the field at Department of Homeless Services (DHS) installations, homeless shelters and other outreach/recruitment locations.
- Understand and communicate the programs’ eligibility and admission criteria.
- Demonstrate sound understanding of HomeBase
- Assess households’ immediate service needs, providing referrals when necessary for immediate services.
- Document intake screenings and maintain records for each applicant and enrolled participant in DHS CARES.
- Collect required documentation for program enrollment and scan documents for digital archiving.
- Assist applicants with obtaining necessary financial documentation for program enrollment.
- Participate in team meetings.
- Prepare formal letters and enclosures for distribution to applicants and referral sources.
- Completion of other tasks as assigned by manager.
- Additional duties as assigned by program leadership.
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The Employment Specialist will conduct assessment interviews to gather information relative to client’s skills, education and interests. He /she will Design and facilitate vocational/employment group and maintain an active employment vocational/educational data bank and serve as Program Representative at Workforce and Employment Initiatives and Meetings. The specialist will identify barriers to employment e.g.-ESL, Substance Abuse , Mental Health and in collaboration with Case Manager make appropriate referrals. Provide career coaching and assist with resume preparation, job search and filing applications.