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The Housing Specialist will;
- Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
- Assess consumer readiness for, as well as, the barriers to obtaining affordable permanent housing.
- Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent and affordable housing.
- Provides workshops on ADL skills, money management, utilities and rent payment, and housing interviewing skills.
- Assist consumers with identifying and securing permanent affordable housing. Assist consumers with obtaining HASA rent checks, paying broker’s fees, obtaining start up kits, furniture allowances, movers, and moving into new apartment units.
- Prepare and assist consumers with the housing application/interview process, including the HRA 2010e application process, the HASA housing application process, and any other specialized housing applications that may become relevant in the future.
- A general working knowledge of the HRA-HASA benefits and entitlement system. Knowledge of all HASA rental subsidy guidelines including; the 30% rent cap, exceptions to policy, housing and habitability standards, FMR guidelines, and broker fees.
- A basic understanding of and the ability to educate consumers around supportive housing vs. independent housing, and congregate vs. scattered site.
- Provide monthly written reports highlighting consumer length of stay and status, housing placements, lost housing, barriers to housing, and pending housing.
- Must maintain a small caseload and perform the full duties of a Service Coordinator (see SC job description for further details).
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Provide accurate, complete, and timely documentation of assessment information, service planning, the provision of supportive social services, and consumer progression/regression toward service plan goals.
- Provide incident reports and all incident related documentation for members of the caseload as needed.
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Adhere to monthly housing placement goals. Track, monitor, and report housing placement rates for all consumers.
- Attends interdisciplinary team meetings and case conferences as needed.
- Participates in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
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Looking for a career that offers great pay, benefits, flexibility and growth? Well, S:US is the right place and now is the right time! S:US is looking for Porters to assist in maintaining the cleanliness of our shelter programs. The duties include: floor care (mopping, sweeping, buffing, waxing), cleaning bathrooms, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairway. The Maintenance Worker is also responsible for the exterior of the building, snow and ice removal and upkeep of the grounds. Also, assisting with moving and storing program supplies, office furniture, office equipment and dorm furniture.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
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The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing.
Key Responsibilities:
- Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals
- Meet weekly with client to assist with the achievement of individual service plan goals
- Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions
- Document case management activities in accordance with agency and funding source guidelines and procedures
- Achieve monthly placement quota, as assigned
- Facilitate workshops, groups and escort clients as applicable
- Attend staff meetings and trainings to enhance skills that are related to job function
- Must be able to work flexible, alternate schedules
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The LPN meets with Program Director, Director of Social Services, Registered Nurse, and Social Service staff to coordinate shelter residents to receive ongoing treatment in the community. Take vital signs, such as blood pressure, temperature and weight, assists with diabetes medication and treatment. He/she will take medical histories and enter information in computer systems. The LPN will coordinate with Case Managers, Senior Case Managers and Director of Social Services to ensure proper care, nutrition and treatment plans are followed. He/she will follow up with community health care providers to ensure medical treatment plans are documented, monitored and followed.A schedule that includes evenings and weekends will be required.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
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The Case Manager provides weekly case management to assigned family caseload to ensure the quality of care for homeless families.
Responsibilities:
- Conduct intake process with new family members within 24 hours of admission. This includes but is not limited to explanation of client’s rights and responsibilities and grievance procedures.
- Conduct psychosocial, vocational/educational, and housing assessments and documentation of same.
- Meet weekly to develop and monitor individual and family service plans in conjunction with family members to meet the family’s needs.
- Provide child care referrals and assist families to navigate the NYC Department of Education system.
- Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for family members.
- Assess consumer readiness and barriers towards obtaining affordable permanent housing.
- Escorting and preparing family members for successfully securing and maintaining permanent housing.
- Accompany family members on medical, public benefit, and housing appointments, as necessary.
- Assist family members with identifying and securing permanent affordable housing.
- Prepare and assist family members with the housing application/interview process.
- Collaborate with other service providers to secure needed services for families.
- Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities.
- Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills.
- Develop referral network to support household members, especially minor children.
- Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.
- Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate.
- Act as advocate for family members as appropriate; encourage and support self- advocacy.
- Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills.
- Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration.
- Liaison to community-based services and groups including civic, social service government, and business organizations.
- Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings.
- Adhere to on call system to facilitate crisis intervention, emergencies and other situations that require immediate action.
- Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis.
- Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards.
- Working knowledge of various computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS, and CARES.
- Assist in building evacuation during fire drills and building emergencies.
- Evening and weekend hours will be required.
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Under the supervision of the Facility Manager the Residential Aide provides shift coverage, with possibility of flexible, rotating shift schedule, and weekend coverage.
- Provide direct crisis intervention to clients and prepares incident reports of such interventions
- Monitor client when they are taking their medication if necessary
- Inform staff of any prescriptions given to client that must be filled (especially 12am-8am and weekend shifts)
- Brief incoming shifts of status of the facility (which includes all clients in and out of facility)
- Give verbal and written warnings to clients and hand out appropriate consequences such as extra chores, removal of store and telephone privileges
- Inform treatment staff of any concerns via an entry in communication logbook or a note in treatment staff mailbox
- Make copies of forms to be utilize for store passes, cigarette distribution, meal checklists, etc.
- Serve as staff escort when necessary
- Partake in educational training to enhance skills related to job function
- Performs various other tasks and responsibilities (i.e. facilitate morning/evening focus group
- Participate in staff meetings as required
- Provide coverage in the cafeteria during meal times, monitor the client bed area and remove any unnecessary items in accordance with DHS rules
- Coordinate and oversee morning/dispatches, petty cash (tokens, carfare, and lunch and dinner money) and escorts for clients as assigned and needed
- Hourly house/room rounds and recording of time and findings in communications logbook on all shifts
- Keep supervisor informed of all relevant information regarding the residents and the program
- Other duties as requested by supervisor
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The Psychiatric Nurse Practitioner will provide direct psychiatric services for homeless individuals at three separate, general population treatment programs who are not connected to care. The PNP will document medical and psychological histories, physical assessment results, diagnoses, treatment plans, prescriptions and outcomes. The PNP will provide medication management including prescription refills and medication education, write prescriptions for psychotropic medications as allowed by state regulations and collaborative practice agreements and also provide in service staff training and consultation to the social service team.
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The Shift Supervisor provides supervisory oversight and training to residential aides and maintenance staff. Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. He/she will be responsible for maintaining fire safety and developing Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. The Shift Supervisor will perform administrative duties as requested, including but not limited to: filling out transfer paperwork, completing intakes with new clients,compete Incident Reports Maintain roster in CARES and accurately record bedding. Maintains CPR and F-80 certification.
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The Case Manager will work as part of a team of professionals providing services to a 200 beed men's shelter in Brooklyn.
Job Functions:
- Conduct intake process with new consumers within 24 hours of admission. This includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures.
- Conduct psychosocial, vocational/educational, and housing assessments and documentation of same.
- Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing.
- Prepare housing applications and assist consumers with the housing application/interview process.
- Monitor and assess consumer progression/regression in behavior and/or appearance.
- Facilitate group and individual counseling, workshops, psych education, and recreational activities.
- Conduct room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills.
- Provide comprehensive case management services to an assigned caseload of 18 to 26 clients.
- Develop initial service plans and conduct service plan reviews as needed for an assigned caseload.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
- Ensure that consumers attend meals and maintain appropriate nutritional intake.
- Provide crisis intervention and address all emergency situations as appropriate.
- Assist in building evacuation during fire drills and building emergencies.
- Monitor consumer medication compliance and collaborate with nursing staff monitor compliance
- Refer consumers to appropriate community resources as needed.
- Maintain CPR/First Aid Certification.
- Maintain up to date, accurate, complete, and timely consumer chart documentation in compliance with DHS, OTDA and SUS standards
- Facilitate discharge/transfer process and documentation of same.
- Attend staff meetings, case conferences, group supervision, trainings, and escort consumers on housing interviews as needed.
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
- A work schedule that includes some weekend and evening hours is required.
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The Shift Supervisor provides supervisory oversight and training to residential aides and maintenance staff. Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. He/she will be responsible for maintaining fire safety and developing Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. Perform administrative duties as requested, including but not limited to: filling out transfer paperwork, completing intakes with new clients,compete Incident Reports Maintain roster in CARES and accurately record bedding. Maintains CPR and F-80 certification.
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The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing.
KEY ESSENTIAL FUNCTIONS:
- Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals
- Meet weekly with client to assist with the achievement of individual service plan goals
- Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions
- Document case management activities in accordance with agency and funding source guidelines and procedures
- Achieve monthly placement quota, as assigned
- Facilitate workshops, groups and escort clients as applicable
- Attend staff meetings and trainings to enhance skills that are related to job function
- Must be able to work flexible, alternate schedules
- Perform other related duties
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The Peer Specialist ensures the quality of care for consumers who are living with mental health diagnosis, and provides harm reduction outreach and case management services. The Peer Specialist will encourage consumer compliance with requirements and facilitate communication, act as an advocate for consumers as appropriate; encourage and support self- advocacy. Responsibilities include; develop and facilitate a peer support group for agency consumers, provide referral services through the distribution of materials, information, education and prevention messages to consumers in their homes and/or in group settings.
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The Housing Specialist for this shelter establishes linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers. Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent housing. Prepare and assist consumers with the housing application/interview process. Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing. Attend housing related DHS meetings.
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The Senior Case Manager will lead and support shelter operations and case management services that maximizes safety, connects residents to needed services and supports and places homeless individuals in permanent housing.
In this position you will;
- Provide supervisory oversight and training to Case Managers and Housing Specialists in the housing assessment and documentation process. Provide weekly one on one supervision to Case Managers and Housing Specialists
- Provide supervision and guidance to Case Managers in the development of initial service plans and service plan reviews.
- Provide supervision to Case Managers in referring consumers for in-house and community-based medical, mental health, and supportive social services.
- Provide supervisory oversight and training to Case Managers in assisting consumers with the financial entitlement and medical benefit application process.
- Provide supervisory oversight and training to Case Managers and Housing Specialists in group and individual counseling, workshops, and recreational activities. Schedule and assign groups and activities to Case Managers as needed.
- Provide recommendations for useful and effective interventions and referrals to Case Managers and report any behavioral issues to supervisor.
- Provide supervisory oversight and guidance to Case Managers and Housing Specialists in maintaining up to date, accurate, complete, and timely consumer chart documentation.
- Provide administrative supervision including timesheet approval, time off approval, scheduling, as well as professional development including regular individual supervision and formal performance appraisal at least annually.
- Directly provide services (including but not limited to those outlined above) to clients in the absence or inability of their assigned case manager.
- Manage program census and census data: Manage the intake process; assigns intakes to Case Managers. Will also perform full intake and assessment with new consumers within 24 hours of admission as needed.
- Conduct regular audits of all client charts.
- Manage tracking sheets related to housing readiness and housing placement
- Respond to requests for information and data from DHS.
- Reconcile program data in AWARDS, CARES and hard copy charts/ tracking sheets.
- Manage and oversee room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills.
- Manage crisis intervention services and addresses all emergency situations as appropriate.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
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The Community Coordinator will work as a member of a team to improve relationships between the Shelter program and the neighboring community including residents, businesses and Community Police Officers. Community Coordinators will focus on safety, security and quality of life issues. The Community Coordinator will assist in problem solving, communication and relationship building. Community Coordinators will identify resources in the community for Shelter residents and will develop collaborative community projects for both Shelter Residents and neighbors to participate in.
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The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing.
KEY ESSENTIAL FUNCTIONS:
- Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals
- Meet weekly with client to assist with the achievement of individual service plan goals
- Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions
- Document case management activities in accordance with agency and funding source guidelines and procedures
- Achieve monthly placement quota, as assigned
- Facilitate workshops, groups and escort clients as applicable
- Attend staff meetings and trainings to enhance skills that are related to job function
- Must be able to work flexible, alternate schedules
- Perform other related duties