The incumbent will be...  - Maintain daily census and become familiar with client population. - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Provide guidance and information to clients around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.  - Assist in completion of nightly roster - Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - Provide guidance and engagement to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house vocational training, and participation in other support service activities. - Prepare and distribute hygiene supplies and other living supplies to clients. - Assist in cleaning facility and facility exterior as needed. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Accompany shelter residents to appointments as assigned. - Assist in packing client belongings for move outs, transfers and curfew violators. - Conduct periodic building and grounds inspections and make shift supervisor aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Assist Shift Supervisors with fire drills and building evacuations during emergencies and provide client with fire safety and prevention information as needed. - Participate in ongoing individual supervision, team meetings, and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed  - Perform other duties related to the program as delegated by the Shift Supervisors, Facility Manager, Program Director, or Director of Social Services.

The Outreach Specialist will conduct outreach for homeless prevention participants. In this role you will; - Conduct program outreach and community related activities to increase referral base and community visibility. - Provide outside presentations to network and further develop referral sources. - Promote linkages with other service providers that will help participants obtain and maintain housing stability. - Participate in various consortium meetings. - Maintain logs of outreach activities. - Complete monthly reports as required. - Cultivate, develop and maintain productive relationships with referral agencies. - Attend interdisciplinary team meetings, case conferences, various meetings and outside events as assigned by supervisor. - Obtain new housing resources for Homebase clients within appropriate time frame set by supervisor. - Update resource book for staff. - Tasks may be modified, expanded and/or assigned over time. - Perform other related duties as required by management.

Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.

The Shift Supervisor provides supervisory oversight and training to residential aides and maintenance staff. Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. He/she will be responsible for maintaining fire safety and developing Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. The Supervisor  will perform administrative duties as requested, including but not limited to: filling out transfer paperwork, completing intakes with new clients,compete Incident Reports Maintain roster in CARES and accurately record bedding.  Maintains CPR and F-80 certification.

The Employment Specialist will; - Identify vocational and employment resources for shelter participants. - Conduct assessments interviews to elicit information relative to client’s skills, education, abilities and interest. - Identify barriers to employment, e.g. English as a Second Language (ESL), substance use disorder, mental health issues et al., and in collaboration with Case Manager makes appropriate referrals. - Assist engaged clients in the development of vocational service plans and monitors and facilitates implementation of same. - Document all counseling, assessment, testing and service plans in clients’ folder. - Design and facilitates psychoeducational vocational groups. - Maintain an active employment and vocational/educational training data bank and serves as program representative to all vocational/educational and employment placement service providers. - Provide career coaching/guidance and assists with resume/cover letter preparation, job search and filing applications. - Develop direct job placement services through the development of program job bank. - Maintain tracking forms for job/skills training placements job retention, and reports as required. - Initiate and facilitates Job Clubs. - Conduct vocational workshops. - Attend all training sessions and meetings as required. - Perform such other duties as may be required.

The Case Manager will;   Responsibilities: - Conduct intake process with new family members within 24 hours of admission.  This includes but is not limited to explanation of client’s rights and responsibilities and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Meet weekly to develop and monitor individual and family service plans in conjunction with family members to meet the family’s needs. - Provide child care referrals and assist families to navigate the NYC Department of Education system. - Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for family members. - Assess consumer readiness and barriers towards obtaining affordable permanent housing. - Escorting and preparing family members for successfully securing and maintaining permanent housing. - Accompany family members on medical, public benefit, and housing appointments, as necessary. - Assist family members with identifying and securing permanent affordable housing.  - Prepare and assist family members with the housing application/interview process. - Collaborate with other service providers to secure needed services for families. - Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities. - Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Develop referral network to support household members, especially minor children. - Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.  - Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate. - Act as advocate for family members as appropriate; encourage and support self- advocacy. - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills. - Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. - Liaison to community-based services and groups including civic, social service government, and business organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Adhere to on call system to facilitate crisis intervention, emergencies and other situations that require immediate action. - Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis. - Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards. - Working knowledge of various computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS, and CARES. - Assist in building evacuation during fire drills and building emergencies. - Evening and weekend hours will be required. 

The Case Manager provides weekly case management to assigned family caseload to ensure the quality of care for homeless families.   Responsibilities: - Conduct intake process with new family members within 24 hours of admission.  This includes but is not limited to explanation of client’s rights and responsibilities and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Meet weekly to develop and monitor individual and family service plans in conjunction with family members to meet the family’s needs. - Provide child care referrals and assist families to navigate the NYC Department of Education system. - Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for family members. - Assess consumer readiness and barriers towards obtaining affordable permanent housing. - Escorting and preparing family members for successfully securing and maintaining permanent housing. - Accompany family members on medical, public benefit, and housing appointments, as necessary. - Assist family members with identifying and securing permanent affordable housing.  - Prepare and assist family members with the housing application/interview process. - Collaborate with other service providers to secure needed services for families. - Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities. - Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Develop referral network to support household members, especially minor children. - Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.  - Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate. - Act as advocate for family members as appropriate; encourage and support self- advocacy. - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills. - Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. - Liaison to community-based services and groups including civic, social service government, and business organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Adhere to on call system to facilitate crisis intervention, emergencies and other situations that require immediate action. - Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis. - Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards. - Working knowledge of various computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS, and CARES. - Assist in building evacuation during fire drills and building emergencies. - Evening and weekend hours will be required. 

For an assigned caseload of 18 to 22 clients, the Case Manager for this Men’s shelter will  provide comprehensive case management services, conduct intake process with new consumers within 24 hours of admission, and conduct psychosocial, vocational/educational, and housing assessments and documentation of same. The Case Manager will assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate. He/she will facilitate group and individual counseling, workshops, psych education, and recreational activities.

For an assigned caseload of 18 to 22 clients, the Case Manager for this Men’s shelter will  provide comprehensive case management services, conduct intake process with new consumers within 24 hours of admission, and conduct psychosocial, vocational/educational, and housing assessments and documentation of same. The Case Manager will assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate. He/she will facilitate group and individual counseling, workshops, psych education, and recreational activities.

The incumbent will...  - Maintain daily census and become familiar with client population. - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Provide guidance and information to clients around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.  - Assist in completion of nightly roster - Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - Provide guidance and engagement to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house vocational training, and participation in other support service activities. - Prepare and distribute hygiene supplies and other living supplies to clients. - Assist in cleaning facility and facility exterior as needed. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Accompany shelter residents to appointments as assigned. - Assist in packing client belongings for move outs, transfers and curfew violators. - Conduct periodic building and grounds inspections and make shift supervisor aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Assist Shift Supervisors with fire drills and building evacuations during emergencies and provide client with fire safety and prevention information as needed. - Participate in ongoing individual supervision, team meetings, and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed  - Perform other duties related to the program as delegated by the Shift Supervisors, Facility Manager, Program Director, or Director of Social Services.

In this role you will; Conduct intake process with new clients within 24 hours of admission. This includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. - Prepare housing applications and assist clients with the housing application/interview process. - Monitor and assess client progression/regression in behavior and/or appearance. - Facilitate group and individual counseling, workshops, psych education, and recreational activities. - Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills. - Provide comprehensive case management services to an assigned caseload of 15-18 clients. - Develop initial service plans and conduct service plan reviews as needed for an assigned caseload. - Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. - Ensure that clients attend meals and maintain appropriate nutritional intake. - Provide crisis intervention and address all emergency situations as appropriate. - Assist in building evacuation during fire drills and building emergencies. - Monitor client medication compliance and collaborate with nursing staff monitor compliance - Refer clients to appropriate community resources as needed. - Maintain CPR/First Aid Certification. - Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA and SUS standards - Facilitate discharge/transfer process and documentation of same. - Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed. - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes. - A work schedule that includes some weekend and evening hours is required. - Any other duties as assigned by the Program Director, designee or as required.

The Residential Aide will be responsible for providing a variety of support services in a residential shelter setting to assist with the supervision and safety of individuals through a recovery rehabilitative focus of care.     Responsibilities: - Maintain daily census and become familiar with consumer population. - Establish and maintain appropriate staff/consumer boundaries and direct consumers to the appropriate staff or department in order to address their needs. - Provide guidance and information to consumers around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.  - Monitor consumer behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure consumer safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - Responsible for laundering bed linens, bathroom towels, kitchens towels, and all other washable items used in the facility by consumers and staff. - Assist consumers in the laundering of their personal clothes and items during assigned laundry times. - Assist in meal service. Monitor consumers during mealtimes and all other activities taking place within the facility. - May be responsible for cleaning program areas after or before usage. - Provide guidance to consumers in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house vocational training, and participation in other support service activities. - Prepare and distribute hygiene supplies and other living supplies to consumers. - Manage clothing donations/clothing closet. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Accompany shelter residents to appointments as assigned. - Conduct periodic building and grounds inspections and make shift supervisor aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Assist House Managers with fire drills and building evacuations during emergencies and provide consumer with fire safety and prevention information as needed. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification. - A work schedule that includes some weekend and evening hours will be required. - Perform other duties related to the program as delegated by the House Managers and/or Assistant Director, Facility Operations.

The Porter will; - Maintain cleanliness of facility and facility perimeter. This includes but it not limited to, kitchen, offices, bathrooms, dorms, medical department and common areas. - Accept deliveries and stock items as instructed - Removal of trash, snow and other debris - Assist in moving and storing program supplies, office furniture, office equipment, dorm furniture, consumer belongings, and other items in and around the facility when and where appropriate. - Must wear SUS maintenance uniform and must maintain uniform so that it is clean and presentable at the start of each shift. - Attend staff meetings, group supervision, and trainings as needed. - A work schedule that includes some weekend and evening hours will be required. - Assist with apartment turn over following move outs to prepare apartments for new families (where applicable). - Conduct minor facility repairs - Assist Maintenance staff with special projects - Ensure compliance with all OSHA and FDNY regulations - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies. - A work schedule that includes weekend and evening hours will be required - Ability to be available in emergency situations. - Perform other duties as assigned.

Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.  

Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.

In this position the Supervisor Maintenance will; - Supervise the assignments of the porter and provide indirect supervision, as requested, or maintenance workers. - Prepare work order schedules and submit on a regular basis to facility management - Distribute rent invoices and other property management correspondence - Provide weekly report of work performed to director of facility management - Supervise all assigned duties - Maintain records of all service/maintenance of building systems - Maintain control of supplies and uniforms - Generate requisitions whenever supplies need replenishing - Perform all repairs needed in the facility, such as all light fixtures, electrical outlets, plumbing and replacement of necessary plumbing material for proper usage - Install and assemble cabinets, furniture or other items as needed by the facility - All other duties assigned by facilities management or program director

he Housing Specialist is responsible for Housing duties related to the communities needs.      Job Functions:   Interviews clients to assess their present housing needs and status and submits appropriate applications to community resources. Conducts groups to discuss available housing options, how to secure an apartment and how to handle issues related to housing. Accompanies residents to housing interviews, housing fairs, and to complete housing applications when necessary. Provides housing resources (i.e. phone numbers to landlords, housing programs, etc) to clients and acts as a liaison between landlords and clients. Refers residents to get PPD and physicals completed within two weeks of their entrance into the facility. Obtains an accurate history of client’s housing situation to assess what services are needed. Facilitates Tier II interviews and acts as a liaison between Tier II shelter and AEGIS clients. Submits housing applications for all housing programs available (i.e. Section 8, and NYCHA). Handles requests for extensions to be submitted to HRA Refers residents to Public Assistance and monitor their compliance with HRA and the ADVENT program. Negotiates, assesses and assists client needs with respect to benefits and follows the resident’s case from entry to discharge Assists and escorts residents in going to HRA/social service agency appointments when necessary. Participates and attends staff, service plan review and clinical team meetings. Maintains and ensures completion of accurate records and progress notes in client chart. Other duties as assigned by Program Director and/or Supervisor

The Residential Aide will; - Provide direct crisis intervention to clients and prepares incident reports of such interventions - Monitor client when they are taking their medication if necessary - Inform staff of any prescriptions given to client that must be filled (especially 12am-8am and weekend shifts) - Brief incoming shifts of status of the facility, this includes all clients in and out of facility - Give verbal and written warnings to clients and hand out appropriate consequences such as extra chores, removal of store and telephone privileges - Inform treatment staff of any concerns via an entry in communication logbook or a note in treatment staff mailbox - Make copies of forms to be utilize for store passes, cigarette distribution, meal checklists, etc. - Serve as staff escort when necessary - Partake in educational training to enhance skills related to job function - Performs various other tasks and responsibilities (i.e. facilitate morning/evening focus group. - Participate in staff meetings as required - Provide coverage in the cafeteria during meal times, monitor the client bed area and remove any unnecessary items in accordance with DHS rules - Coordinate and oversee morning/dispatches, petty cash (tokens, carfare, and lunch and dinner money) - Some Residential Aides will provide escorts for clients as assigned and needed based on driver’s license status and eligibility. Driving eligibility is determined by SUS Driver Eligibility Policy. - Hourly house/room rounds and recording of time and findings in communications logbook on all shifts - Keep supervisor informed of all relevant information regarding the residents and the program. - Other duties as assigned by supervisor

The Residential Aide will; - Provide direct crisis intervention to clients and prepares incident reports of such interventions - Monitor client when they are taking their medication if necessary - Inform staff of any prescriptions given to client that must be filled (especially 12am-8am and weekend shifts) - Brief incoming shifts of status of the facility, this includes all clients in and out of facility - Give verbal and written warnings to clients and hand out appropriate consequences such as extra chores, removal of store and telephone privileges - Inform treatment staff of any concerns via an entry in communication logbook or a note in treatment staff mailbox - Make copies of forms to be utilize for store passes, cigarette distribution, meal checklists, etc. - Serve as staff escort when necessary - Partake in educational training to enhance skills related to job function - Performs various other tasks and responsibilities (i.e. facilitate morning/evening focus group. - Participate in staff meetings as required - Provide coverage in the cafeteria during meal times, monitor the client bed area and remove any unnecessary items in accordance with DHS rules - Coordinate and oversee morning/dispatches, petty cash (tokens, carfare, and lunch and dinner money) - Some Residential Aides will provide escorts for clients as assigned and needed based on driver’s license status and eligibility. Driving eligibility is determined by SUS Driver Eligibility Policy. - Hourly house/room rounds and recording of time and findings in communications logbook on all shifts - Keep supervisor informed of all relevant information regarding the residents and the program. - Other duties as assigned by supervisor

The Residential Aide will; - Provide direct crisis intervention to clients and prepares incident reports of such interventions - Monitor client when they are taking their medication if necessary - Inform staff of any prescriptions given to client that must be filled (especially 12am-8am and weekend shifts) - Brief incoming shifts of status of the facility, this includes all clients in and out of facility - Give verbal and written warnings to clients and hand out appropriate consequences such as extra chores, removal of store and telephone privileges - Inform treatment staff of any concerns via an entry in communication logbook or a note in treatment staff mailbox - Make copies of forms to be utilize for store passes, cigarette distribution, meal checklists, etc. - Serve as staff escort when necessary - Partake in educational training to enhance skills related to job function - Performs various other tasks and responsibilities (i.e. facilitate morning/evening focus group. - Participate in staff meetings as required - Provide coverage in the cafeteria during meal times, monitor the client bed area and remove any unnecessary items in accordance with DHS rules - Coordinate and oversee morning/dispatches, petty cash (tokens, carfare, and lunch and dinner money) - Some Residential Aides will provide escorts for clients as assigned and needed based on driver’s license status and eligibility. Driving eligibility is determined by SUS Driver Eligibility Policy. - Hourly house/room rounds and recording of time and findings in communications logbook on all shifts - Keep supervisor informed of all relevant information regarding the residents and the program. - Other duties as assigned by supervisor