Services for the Underserved

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ID 2024-15790
S:US is seeking a Residential Specialist for our domestic violence shelter in Manhattan.   Location: Confidential     The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility,integrity and can communicate skillfully with empathy and honesty.     ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination.
Job Locations
US-NY-New York
ID 2024-15706
    S:US  Is seeking a Housing Specialist for their women's shelter in Manhattan.     This program is located at 35 West 126 Street New York, NY 10027   SCOPE OF ROLE:   The Housing Specialist is responsible for Housing duties related to all residents’ needs.    ESSENTIAL DUTIES & RESPONSIBILITIES: - Interviews clients to assess their present housing needs and status and submits appropriate applications to community resources. - Conducts groups to discuss available housing options, how to secure an apartment and how to handle issues related to housing. - Accompanies residents to housing interviews, housing fairs, and to complete housing applications when necessary. - Provides housing resources (i.e. phone numbers to landlords, housing programs, etc) to clients and acts as a liaison between landlords and clients. - Refers residents to get PPD and physicals completed within two weeks of their entrance into the facility. - Obtains an accurate history of client’s housing situation to assess what services are needed. - Facilitates Tier II interviews and acts as a liaison between Tier II shelter and shelters clients. - Submits housing applications for all housing programs available (i.e. Section 8, and NYCHA). - Handles requests for extensions to be submitted to HRA - Refers residents to Public Assistance and monitor their compliance with HRA and the ADVENT program. - Negotiates, assesses and assists client needs with respect to benefits and follows the resident’s case from entry to discharge - Assists and escorts residents in going to HRA/social service agency appointments when necessary. - Participates and attends staff, service plan review and clinical team meetings. - Maintains and ensures completion of accurate records and progress notes in client chart. - Other duties as assigned        
Job Locations
US-NY-New York
ID 2024-15585
  S:US is seeking a Residential Specialist for our domestic violence shelter in Manhattan.   The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility,integrity and can communicate skillfully with empathy and honesty.     ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination.
Job Locations
US-NY-New York
ID 2024-15559
  S:US is seeking a Case Manager for our homeless prevention program.   This position is located at  516 West 181st Street (St. Nicholas Ave) New York, NY 10033       The Case Manager will provide comprehensive case management services to an assigned caseload of clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.   
Job Locations
US-NY-New York
ID 2024-15554
  S:US is seeking a Case Manager for our men's shelter in Brooklyn.   This position is located at 1000 Blake Avenue Brooklyn, New York, NY 11208   ESSENTIAL DUTIES & RESPONSIBILITIES:   • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing • Prepare housing applications and assist clients with the housing application/interview process. • Monitor and assess client progression/regression in behavior and/or appearance • Facilitate group and individual counseling, workshops, psych education, and recreational activities • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills • Provide comprehensive case management services to an assigned caseload • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate • Ensure that clients attend meals and maintain appropriate nutritional intake • Provide crisis intervention and address all emergency situations as appropriate • Assist in building evacuation during fire drills and building emergencies • Monitor client medication compliance and collaborate with nursing staff monitor compliance • Refer clients to appropriate community resources as needed • Maintain CPR/First Aid Certification • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards • Facilitate discharge/transfer process and documentation of same • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes • A work schedule that includes some weekend and evening hours is required    
Job Locations
US-NY-Brooklyn
ID 2024-15468
  Services for the UnderServed (S:US) is currently seeking a Diversion Specialist for our homeless prevention program.   This position is located at 516 West 181st Street (St. Nicholas Ave) New York, NY 10033     The Diversion Specialist will coordinate the intake and referral process for adult diversions at DHS identified shelters.    Essential Functions: • Assess shelter applicants directly referred from single and adult family intake centers; serve as the first point of contact. • Enter all Intake and referral information in CARES in a timely manner for Diversions and Aftercare. • Develop individualized housing plan. • Conduct home visits for furnished rooms/apartments. • Provide general case management including coordination and delivery of services relating to housing stability. • Entitlement referral and advocacy. • Meet with participants as needed for follow-up and recommendations. • Meet daily targeted quota for program. • Assist participants in identifying, locating, obtaining and exploring alternatives to shelter (reuniting with family/friends, return to previous living situation, refer to relevant treatment facilities, room rental etc) and retaining suitable housing. • Participate in meetings to promote the program. • Cultivate, develop and maintain productive relationships with referral agencies that are related to retaining housing. • Actively participate in internal and external training programs and committees. • Assure program participants’ rights are protected. • Perform such other duties as may be required. • Maintain case notes for each interaction with clients in CARES. • Complete all individual Diversion folders prior to submitting to Supervisor for review. • Participate in bi-weekly supervision. •Other duties as assigned.
Job Locations
US-NY-New York
ID 2024-15347
S:US is seeking a Residential Specialist for our families with children shelter located in the Bronx. This position is located at 246 Echo Place Bronx, NY 10457   The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.       ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination    
Job Locations
US-NY-Bronx
ID 2024-15344
S:US is seeking a Sr. Case Manager for our Adult Families' Shelter in Manhattan. This position is located at 12 East 31 Street, New York, NY 10016   The Senior Case Manager will oversee the Case Managers and Housing Specialist.  He/she will provide supervisory oversight and guidance to Case Manaagers  in the development of initial service plans and service plan reviews, referring clients for in-house and community-based medical, mental health, and supportive social services, and referring clients for in-house and community-based medical, mental health, and supportive social services.  Will provide oversight and training to Case Managers in assisting clients with the financial entitlement and medical benefit application process.  The Senior Case Maanger will provide supervisory oversight and training to Case Managers and Housing Specialists in group and individual counseling, workshops, and recreational activities.  Will schedule and assign groups and activities to Case Managers as needed, and run groups as necessary. He/she will Manage program census and census data: Manage the intake process; assign intakes to Case Managers. Perform full intake and assessment with new clients within 24 hours of admission as needed.  
Job Locations
US-NY-New York
ID 2024-15343
  S:US is seeking a Case Manager for our adult family shelter in Manhattan.   This position is located at 12 East 31 Street New York, NY 10016     ESSENTIAL DUTIES & RESPONSIBILITIES:   • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing • Prepare housing applications and assist clients with the housing application/interview process. • Monitor and assess client progression/regression in behavior and/or appearance • Facilitate group and individual counseling, workshops, psych education, and recreational activities • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills • Provide comprehensive case management services to an assigned caseload • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate • Ensure that clients attend meals and maintain appropriate nutritional intake • Provide crisis intervention and address all emergency situations as appropriate • Assist in building evacuation during fire drills and building emergencies • Monitor client medication compliance and collaborate with nursing staff monitor compliance • Refer clients to appropriate community resources as needed • Maintain CPR/First Aid Certification • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards • Facilitate discharge/transfer process and documentation of same • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes • A work schedule that includes some weekend and evening hours is required  
Job Locations
US-NY-New York
ID 2024-15341
S:US is seeking a Residential Specialist for our women's shelter in the Manhattan.   This position is located at 205 W. 135th St. New York, NY 10030   The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.     ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination    
Job Locations
US-NY-New York
ID 2024-15332
S:US Is currnetly seeking a Shift Supervisor for our families with children shelter located in the Bronx.   This program is located at 246 Echo Place Bronx, NY 10457    The Shift Supervisor will: - Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. - Responsible for maintaining fire safety which includes: - Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. - Coordinate monthly fire drills and maintaining fire drill logs. - Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers). - Coordinate servicing and documenting service/inspections of all fire safety equipment. - Provide all new program clients with written fire safety and prevention information. - Perform administrative duties as requested, including but not limited to: - Complete transfer paperwork - Complete intakes with new clients - Compete Incident Reports - Maintain visitor log books - Maintain vehicle sign outs sheets - Maintain roster in CARES and accurately record bedding - Maintain mail logs - Correspond via email - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed. - Assist with new family arrivals, apartment turnovers and complete intakes and program orientation. - Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - May be responsible for cleaning program areas after or before usage. - Assist with move outs, curfew violators and new residents. Complete intakes with new residents. - Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house workshops, and participation in other support service activities. - Maintain, prepare and distribute hygiene supplies, donations and living supplies to clients. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Conduct periodic building and grounds inspections and make facility manager aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Participate in ongoing individual supervision, team meetings, and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed - Other duties as assigned by supervisor  
Job Locations
US-NY-Bronx
ID 2023-15162
S:US Is currnetly seeking a Shift Supervisor for our Families with Children Shelter located in the Bronx.   This program is located at Echo Place Bronx, NY 10457    The Shift Supervisor will: - Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. - Responsible for maintaining fire safety which includes: - Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. - Coordinate monthly fire drills and maintaining fire drill logs. - Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers). - Coordinate servicing and documenting service/inspections of all fire safety equipment. - Provide all new program clients with written fire safety and prevention information. - Perform administrative duties as requested, including but not limited to: - Complete transfer paperwork - Complete intakes with new clients - Compete Incident Reports - Maintain visitor log books - Maintain vehicle sign outs sheets - Maintain roster in CARES and accurately record bedding - Maintain mail logs - Correspond via email - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed. - Assist with new family arrivals, apartment turnovers and complete intakes and program orientation. - Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - May be responsible for cleaning program areas after or before usage. - Assist with move outs, curfew violators and new residents. Complete intakes with new residents. - Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house workshops, and participation in other support service activities. - Maintain, prepare and distribute hygiene supplies, donations and living supplies to clients. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Conduct periodic building and grounds inspections and make facility manager aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Participate in ongoing individual supervision, team meetings, and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed - Other duties as assigned by supervisor  
Job Locations
US-NY-Bronx
ID 2023-15155
  Services for the UnderServed (S:US) is currently seeking a Diversion Specialist for our homeless prevention program.   This position is located at West 181st Street (St. Nicholas Ave) New York, NY 10033     The Diversion Specialist will coordinate the intake and referral process for adult diversions at DHS identified shelters.    Essential Functions: • Assess shelter applicants directly referred from single and adult family intake centers; serve as the first point of contact. • Enter all Intake and referral information in CARES in a timely manner for Diversions and Aftercare. • Develop individualized housing plan. • Conduct home visits for furnished rooms/apartments. • Provide general case management including coordination and delivery of services relating to housing stability. • Entitlement referral and advocacy. • Meet with participants as needed for follow-up and recommendations. • Meet daily targeted quota for program. • Assist participants in identifying, locating, obtaining and exploring alternatives to shelter (reuniting with family/friends, return to previous living situation, refer to relevant treatment facilities, room rental etc) and retaining suitable housing. • Participate in meetings to promote the program. • Cultivate, develop and maintain productive relationships with referral agencies that are related to retaining housing. • Actively participate in internal and external training programs and committees. • Assure program participants’ rights are protected. • Perform such other duties as may be required. • Maintain case notes for each interaction with clients in CARES. • Complete all individual Diversion folders prior to submitting to Supervisor for review. • Participate in bi-weekly supervision. •Other duties as assigned.
Job Locations
US-NY-New York
ID 2023-15088
S:US is seeking a Residential Specialist for our families with children shelter located in the Bronx. This position is located at 240 E. 178 Street Bronx, NY 10457 The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.     ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination    
Job Locations
US-NY-Bronx
ID 2023-15049
S:US Is seeking a Vocational Specialist for our families with children shelter located at 246 Echo Place Bronx, NY 10457.   Salary Minimum: $40k/Yr. Maximum: $42k/Yr.                                The Vocational Specialist will: - Conduct assessments interviews to elicit information relative to client’s skills, education, abilities and interest. - Identify barriers to employment, e.g. English as a Second Language (ESL), substance use disorder, mental health issues et al., and in collaboration with Case Manager makes appropriate referrals. - Assist engaged clients in the development of vocational educational service plans and monitors and facilitates implementation of same. - Document all counseling, assessment, testing and service plans in clients’ folder. - Implement and coordinate the EM Path economic mobility program - Maintain an active employment and vocational/educational training data bank and serves as program representative to all vocational/educational and employment placement service providers. - Provide career coaching/guidance and assists with resume/cover letter preparation, job search and filing applications. - Design and facilitate adult life skills workshops to include: budgeting, tenant behavior, how to maintain your home, and other related topics. - Develop direct job placement services through the development of program job bank. - Maintain tracking forms for job/skills training placements job retention, and reports as required. - Conduct vocational workshops. - Attend all training sessions and meetings as required. - Perform such other duties as may be required. - Any other duties as assigned by the Program Director, designee or as required.
Job Locations
US-NY-Bronx
ID 2023-15026
  S:US is seeking a Program Director for our families with children shelter located in Bronx.   This position is lacated at 240 East 178th Street, Bronx, NY 10457    The Program Director will: - Manage and monitor all aspects of program start-up based on DHS contractual requirements and SUS guidelines. - Manage and monitor daily program operations of family shelter based on city, state, and federal regulatory requirements and DHS contractual requirements. - Manage and monitor ongoing expenditures, resource allocation, and utilization. - Complete written reports to division management, SUS executive management, and funding source/s as required; program progress and highlights, consumer census, housing and employment placement, staffing, and service utilization. - Provide supervision, guidance, and performance evaluations to Facility Manager, Director of Social Services , and Recreational Aides. - Develop administrative program guidelines and protocols as appropriate. - Assist in the development of job skills training curriculums suitable to the population served. - Develop program policy & procedures governing the provision of services to consumers and day to day program operations. - Enforce corporate compliance protocols, SUS employee policies, procedures, and protocols, and incident management policies, procedures and protocols. - Develop and maintains a crisis/incident management system. - Ensure all health and safety guidelines including staff CPR/First AID Certifications, Fire Safety Coordinator trainings, and Mandated Reporting training are all in compliance. - Maintain CPR/ First Aid and Mandated Reporter Certification. - Monitor the integrity of client data and ensure that internal chart reviews are conducted consistently and regularly. - Participate in professional development and training through agency-wide in-service trainings, outside trainings, and facilitate in-house trainings for staff. - Participate in and monitor the recruitment, hiring, and selection of direct care and supervisory personnel. - Facilitate periodic staff meetings and case conferences as appropriate.  - Monitor the provision of and documentation of all services provided to clients.  - Participate in division management meetings as needed. - On call 24 hours per day and ensure that there is a contingency plan in place. - Ensure all interactions support the mission statement and core values of SUS. - Additional duties as assigned by the Vice President, and Urgent Housing. - A work schedule that includes some weekend and evening hours will be required.
Job Locations
US-NY-Bronx | US-NY-Bronx
ID 2023-14934
  S:US is seeking a Residential Specialist for our women's shelter in the Manhattan.   This position is located at 205 W. 135th St. New York, NY 10030   The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination    
Job Locations
US-NY-New York
ID 2023-14877
S:US Is seeking a Shift Supervisor for our Women's shelter in Manhattan.    This position is located at W. 135 Street New York, NY 10030     SCOPE OF ROLE: The Shift Supervisor provides supervision and training to residential aides and community coordinators.   ESSENTIAL DUTIES & RESPONSIBILITIES: • Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. • Responsible for maintaining fire safety which includes: o Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. o Coordinate monthly fire drills and maintaining fire drill logs. o Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers). o Coordinate servicing and documenting service/inspections of all fire safety equipment. o Provide all new program clients with written fire safety and prevention information. • Perform administrative duties as requested, including but not limited to: o Complete transfer paperwork o Complete intakes with new clients o Compete Incident Reports o Maintain visitor log books o Maintain vehicle sign outs sheets o Maintain roster in CARES and accurately record bedding o Maintain mail logs o Correspond via email • Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. • Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed. • Assist with new family arrivals, apartment turnovers and complete intakes and program orientation.  
Job Locations
US-NY-New York
ID 2023-14723
S:US Is seeking a Supervisor of Social Services for our domestic violence shelter in Manhattan.   Location: Confidential   Salary: $62,000.-67,000K/annual   Schedule: Monday-Friday 9a-5p, with flexibility and on-call.   Great opportunity for a recent Social Worker graduate seeking their next career move. LMSW preferred. Compensation up to $62-67,000. annually. Scope of role: Under the supervision of the Program Director, the supervisor is responsible for the overall management and supervision of the clinical unit, which includes case managers, vocational case manager and housing specialist. The supervisor is responsible for the coordination of client services, developing and implementing policies and procedures, establishing goals and objectives and working closely with Program Director in planning, implementing and monitoring HRA and other funding/licensing agency services. The supervisor of social services actively promotes staff development and team building.   ESSENTIAL DUTIES & RESPONSIBILITIES: • Interviews residents to determine suitability for residential services and to assess their level of psychological       functioning; makes admissions decisions • Conducts all initial assessments and assigns residents to a case manager • Makes counseling related referrals and serves as liaison to mental health agencies as needed • Develops and maintains linkages with service providers • Represents program at community task force and conference meetings • Prepares client referral reports to supportive service providers and monitors and evaluates client progress records • Develops, maintains and revises policies and procedures and insures that staff is knowledgeable about adhering to the Aegis/SUS policies and procedures • Provides clinical supervision and audits charts to ensure that notes are completed in a timely fashion by clinical staff • Supervise program in Director’s absence • Attends all scheduled meetings and training sessions • Ensures staff are compliant with mandates and meeting with residents • Provides a minimum of documented weekly individual supervision to all subordinates • Assess staff training and development needs, assist in designing training protocols, coordinate and/or provide training • In conjunction with the treatment staff, develop, review, revise, and implement client curriculum and group schedule • Review all OCFS and HRA chart audits, develop plans to rectify deficiencies and insure that written responses are completed in a timely manner, participate in utilization review, insure that staff complete chart audit mandates • Represents program at public and professional events/meetings when requested by Supervisor • Maintains all statistical data required for outside finding and/or regulatory agencies (HRA, OCFS • The candidate should be able to read documents for analytical purposes • Working knowledge of AWARDS, CARES, SORTS systems • Additional duties as assigned
Job Locations
US-NY-New York
ID 2023-14700
S:US is seeking a bi-lingual (English/Spanish speaking) Case Manager for our transitional shelter in Brooklyn.   This position is located at 1329-1331 Saint Johns Place Brooklyn, NY 11213       ESSENTIAL DUTIES & RESPONSIBILITIES:   • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing • Prepare housing applications and assist clients with the housing application/interview process. • Monitor and assess client progression/regression in behavior and/or appearance • Facilitate group and individual counseling, workshops, psych education, and recreational activities • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills • Provide comprehensive case management services to an assigned caseload • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate • Ensure that clients attend meals and maintain appropriate nutritional intake • Provide crisis intervention and address all emergency situations as appropriate • Assist in building evacuation during fire drills and building emergencies • Monitor client medication compliance and collaborate with nursing staff monitor compliance • Refer clients to appropriate community resources as needed • Maintain CPR/First Aid Certification • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards • Facilitate discharge/transfer process and documentation of same • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes • A work schedule that includes some weekend and evening hours is required    
Job Locations
US-NY-Brooklyn