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The Housing Specialist for the shelter Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers. Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent housing. Prepare and assist consumers with the housing application/interview process. Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing. Attend housing related DHS meetings.
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Looking for a career that offers great pay, benefits, flexibility and growth? Well, S:US is the right place and now is the right time! S:US is looking for Porters to assist in maintaining the cleanliness of our shelter programs. The duties include: floor care (mopping, sweeping, buffing, waxing), cleaning bathrooms, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairway. The Maintenance Worker is also responsible for the exterior of the building, snow and ice removal and upkeep of the grounds. Also, assisting with moving and storing program supplies, office furniture, office equipment and dorm furniture.
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The Cook will assist in the management and monitoring of all aspects of the development of a nutritious daily menu and meal preparation for 164 homeless individuals including those with special diets.
Responsibilities:
- Prepare low-fat, salt-free, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents.
- Assist in managing and performing food and equipment ordering and inventory.
- Safe and sanitary handling and storage of all food items in accordance with New York State and New York City Department of Health regulations.
- Responsible for the general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies, and the ability to provide instruction to inexperienced trainees.
- Assist in the development of a Culinary Arts/Food Service Industry job training curriculum for homeless, unemployed individuals, with little or no previous job skills.
- Assist in the development and management of a job skills training program that merges in-house food preparation for shelter residents with Food Service Industry job skills training.
- Regular attendance in staff meetings and trainings.
- Supervise, instruct, and train residents in basic nutrition, preparation of meals, basic food handling and storage, kitchen cleanliness, and equipment maintenance according to NYC and NYS - DOH guidelines and program requirements.
- Must be CPR/First Aid certified annually.
- Comply with and enforce all SUS Corporate Compliance and Employee Policies, Procedures, and Protocols.
- Comply with, enforce, and carry out all SUS Incident Management Policies, Procedures, and Protocols as appropriate.
- Evening and Weekend Hours may be required.
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The Cook will assist in the management and monitoring of all aspects of the development of a nutritious daily menu and meal preparation. In this positon you will prepare low-fat, salt-free, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents. The Cook will assist in managing and performing food and equipment ordering and inventory. The ideal candidate should have experience in the safe and sanitary handling and storage of all food items in accordance with New York State and New York City Department of Health regulations. He/she will be responsible for the general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies, and the ability to provide instruction to inexperienced trainees. Evening and Weekend Hours may be required.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
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The Service Coordinator will conduct intake process with new consumers within 24 hours of admission. This includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures.
- Conduct psychosocial, vocational/educational, and housing assessments and documentation of same.
- Assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate.
- Monitor and assess consumer progression/regression in behavior and/or appearance.
- Facilitate group and individual counseling, workshops, psych education, and recreational activities.
- Conduct room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills.
- Provide comprehensive case management services to an assigned caseload of 18 to 22 clients.
- Develop initial service plans and conduct service plan reviews as needed for an assigned caseload.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
- Ensure that consumers attend meals and maintain appropriate nutritional intake.
- Provide crisis intervention and address all emergency situations as appropriate.
- Assist in building evacuation during fire drills and building emergencies.
- Maintain CPR/First Aid Certification.
- Maintain up to date, accurate, complete, and timely consumer chart documentation.
- Facilitate discharge/transfer process and documentation of same.
- Attend staff meetings, case conferences, group supervision, and trainings as needed.
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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The Director of Social Services will perform the following job functions;
- Plans, schedules, organizes, directs, and oversees the provision of all social services.
- Provides supervisory oversight and training to the Family Social Workers, Case Managers, and Housing Specialist.
- Ensures the collaboration between the Family Social Workers, Case Managers, and Housing Specialist around coordination of services/case management, barriers to services, and community based referrals for job skills training, education, and employment as well as progression/regression of consumer behavior, mental health, chemical dependency, and any other issues that may present barriers to housing, employment, and job skills training.
- Reviews all admissions and intake screenings.
- Develops groups, workshops, and recreational activities that will foster consumer self-sufficiency and self-determination, and overall wellness.
- Monitors and oversees the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services.
- Monitors and oversees the results of unit inspections.
- Responsible for incident management, crisis intervention, and all related documentation.
- Assists in overseeing and managing building evacuation during fire drills and building emergencies.
- Monitors program effectiveness, compliance and consumer outcomes, including but not limited to, productivity standards, reporting to management and funding source/s.
- Monitors the establishment and maintenance of linkages with community based job skills training and education programs in order to build a referral base for consumers to secure job skills training and education.
- Monitors the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers.
- Monitors the establishment of linkages and maintenance of solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
- Acts as a designee to the Program Director where and when appropriate.
- Attends staff meetings, case conferences, trainings, and management meetings when needed.
- Monitors documentation for quality and timely completion; reviews and monitors the development of all Individual Living Plans and ensures they are updated either weekly or bi-weekly.
- Provides direct services as needed and appropriate.
- Must be CPR/First Aid certified on an annual basis.
- Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes.
- Any other duties assigned by the Program Director.
- A work schedule that includes some weekend and evening hours will be required.
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The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing.
KKEY ESSENTIAL FUNCTIONS:
- Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals
- Meet weekly with client to assist with the achievement of individual service plan goals
- Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions
- Document case management activities in accordance with agency and funding source guidelines and procedures
- Achieve monthly placement quota, as assigned
- Facilitate workshops, groups and escort clients as applicable
- Attend staff meetings and trainings to enhance skills that are related to job function
- Must be able to work flexible, alternate schedules
- Perform other related duties
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Provides nutritional consultation to the food service manager in order to assure shelter menu’s meet the Department of Health food standards and are appropriate for residents with various dietary restrictions.
- Manages ongoing nutrition services that meet the needs of the client population by valuating client nutritional needs at the facility.
- Actively participates in the interdisciplinary patient care process providing recommendations and education based on nutrition expertise.
- Researching the effects of nutrition on health and fitness
- Remains abreast of current research in areas of expertise through networking and continuing education activities.
- Collaborate with the Food Service Manager on nutritional management for clients.
- Assists on menu preparation.
- Reviews menus to assure they are in alignment with the NYC DOH food standards.
- Assures nutritional guidelines are met for all clients with special food needs.
Hours: This is a consulting position which requires approximately 5-8 hours per week.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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The Social Worker will work be responsible for the overall delivery and coordination of services for homeless families residing in an Adult Families with Children Tier II shelter. The (Family) Social Worker is responsible for interfacing with the New York City Department of Homeless Services Staff, Shelter providers and relevant community based organizations to enhance and ensure families are in receipt of optimal care and service coordination; be responsible for the completion of psychosocial assessments of complex families impacted by multiple systems. Assess family needs and facilitate appropriate linkages for families to community based services. Work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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The Diversion Specialist will coordinate the intake and referral process for adult diversions at DHS identified shelters.
Essential Functions:
• Assess shelter applicants directly referred from single and adult family intake centers; serve as the first point of contact.
• Enter all Intake and referral information in CARES in a timely manner for Diversions and Aftercare.
• Develop individualized housing plan.
• Conduct home visits for furnished rooms/apartments.
• Provide general case management including coordination and delivery of services relating to housing stability.
• Entitlement referral and advocacy.
• Meet with participants as needed for follow-up and recommendations.
• Meet daily targeted quota for program.
• Assist participants in identifying, locating, obtaining and exploring alternatives to shelter (reuniting with family/friends, return to previous living situation, refer to relevant treatment facilities, room rental etc) and retaining suitable housing.
• Participate in meetings to promote the program.
• Cultivate, develop and maintain productive relationships with referral agencies that are related to retaining housing.
• Actively participate in internal and external training programs and committees.
• Assure program participants’ rights are protected.
• Perform such other duties as may be required.
• Maintain case notes for each interaction with clients in CARES.
• Complete all individual Diversion folders prior to submitting to Supervisor for review.
• Participate in bi-weekly supervision.
•Other duties as assigned.
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In the Senior Case Manager position you will oversee the housing process and ensure the smooth implementation of housing-related and move out services. Additionally you will oversee the implementation of substance abuse services and collaborate to create a robust recreational calendar and increase client engagement.
Job Functions:
- Provide supervisory oversight and training to housing specialists. Provide weekly one-on-one supervision to Housing Specialists.
- Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for clients.
- Provide housing specialists with supervisory oversight to assess client readiness and barriers to obtaining affordable permanent housing. Work with case managers and housing specialists to assist with preparing clients for the housing process and interviews.
- Ensure clients are informed of all upcoming housing interviews and related appointments.
- Develop daily transportation and accompanying staff schedule for housing interviews, move outs, and other housing related appointments.
- Complete HRA2010E applications and assist clients in pursuing appropriate housing opportunities.
- Provide supportive social services including individual and group counseling, a variety of groups, workshops, education, and referrals in an effort to prepare clients for successfully securing and maintaining permanent housing.
- Escort clients to all housing related appointments and interviews as needed.
- Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing.
- Attend housing related DHS meetings.
- Maintains communication with DHS and other housing providers regarding housing vacancies, application and interviews.
- Provide support to case managers when explaining the housing process or a particular client’s case to an individual case member.
- Maintain the various tracking lists, including but not limited to clients who are housing ready, progression through the program, move outs, vouchers and approvals, etc.
- Supervise Substance Abuse Counselor, who oversees peer specialists. Provide weekly supervision to substance abuse counselor.
- Monitor establishment and maintenance of linkages with substance abuse service providers.
- Maintain proper documentation and organized charts, in accordance with DHS, OTDA and SUS standards.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services as appropriate.
- Manage crisis intervention services and addresses all emergency situations as appropriate.
- Maintain CPR/ First Aid Certification.
- Attend interdisciplinary team meetings and case conferences as needed.
- Participate in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.
- A work schedule that includes evening hours and on-call availability is required.
- Other duties as required or as assigned by the Director of Social Services or designee.
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The Shift Supervisor provides supervisory oversight and training to residential aides and maintenance staff. Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. He/she will be responsible for maintaining fire safety and developing Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. The Supervisor will perform administrative duties as requested, including but not limited to: filling out transfer paperwork, completing intakes with new clients, compete Incident Reports Maintain roster in CARES and accurately record bedding. Maintains CPR and F-80 certification.
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Under the supervision of the Senior Case Manager, the Case Manager provides case management to individuals and families in need of homeless prevention services.
Job Functions:
- Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs.
- Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment.
- Promote linkage with other service providers that will help participants obtain and maintain housing stability
- Monitor the effectiveness of linkages with other on-island service providers.
- Assure timely intakes, assessments, service plans and referrals.
- Provide service description and overview to prepare participants for full service engagement.
- Collaborate with program participants to develop service plans that correlate with resolving barriers to maintaining housing stability.
- Monitor and evaluate program participants’ progress.
- Prepare and submit Financial Assistance Requests on behalf of program participants.
- Participate in development of After-Care and on-going housing assistance service planning processes.
- Coordinate supportive services and referrals based on specific needs of program participants.
- Assist participants with obtaining and reinstating benefits.
- Assist participants in identifying financial resources.
- Maintain copies of program participants’ documents in case file.
- Monitor case progress and when necessary enter information into the CARES database.
- Participate in and provide case related updates during case management and general staff team meetings.
- Attend training and provide feedback on presentations.
- Assist participants with obtaining employment services such as job training, job readiness and employment workshops
- Advocate on behalf of program participants to ensure they receive work support services such as rental assistance, food stamps, Medicaid, subsidized childcare, etc.
- Assist participants with understanding their lease, securing utilities, making moving arrangements
- Outreach to property owners and mediate issues that help participants locate or retain housing
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Under the supervision of the Program Supervisor, the Aftercare Specialist will provide aftercare services to for program participants and their families.
Job Functions:
- Create a resource bank that will serve all HomeBase clients
- Meet with clients who may need more intense services to tap into resources to adjust to community
- Attend appointments (other than court) with clients who are in need of additional instructions
- Complete home visits for Aftercare clients
- Accompany Outreach Specialist to presentations in order to acquire additional resources
- Assists families with identifying and establishing relationships with supports
- Act as a liaison between families, case managers and other providers
- Provide needed services through referrals and follow up on progress
- Update clients file in CARES with all contacts made with family and other service providers and report when necessary
- Maintain professional relationship with other service providers
- Assist Housing Specialist with establishing and maintaining relationships with landlords and brokers who are willing to work with HomeBase clients
- Maintain tracking system for renewals of City rental subsidy
- Complete additional tasks and reports as requested
- Other duties as assigned
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The Social Worker will work be responsible for the overall delivery and coordination of services for homeless families residing in an Adult Families with Children Tier II shelter. The (Family) Social Worker is responsible for interfacing with the New York City Department of Homeless Services Staff, Shelter providers and relevant community based organizations to enhance and ensure families are in receipt of optimal care and service coordination; be responsible for the completion of psychosocial assessments of complex families impacted by multiple systems. Assess family needs and facilitate appropriate linkages for families to community based services. Work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions.
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For an assigned caseload of 18 to 22 clients, the Case Manager for this Men’s shelter will provide comprehensive case management services, conduct intake process with new consumers within 24 hours of admission, and conduct psychosocial, vocational/educational, and housing assessments and documentation of same. The Case Manager will assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate. He/she will facilitate group and individual counseling, workshops, psych education, and recreational activities.