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The Service Coordinator will engage and assist chronically homeless individuals in meeting the demands of independent living and maintaining permanent housing through guidance and assistance in obtaining the necessary skills and establishing linkages to services that will support self-sufficiency and self-determination.
Job Functions:
- Conduct intake process with new consumers within 24 hours of admission. This includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures.
- Conduct psychosocial, vocational/educational, and housing assessments and documentation of same.
- Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing.
- Prepare housing applications and assist consumers with the housing application/interview process.
- Monitor and assess consumer progression/regression in behavior and/or appearance.
- Facilitate group and individual counseling, workshops, psych education, and recreational activities.
- Conduct room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills.
- Provide comprehensive case management services to an assigned caseload of 18 to 22 clients.
- Develop initial service plans and conduct service plan reviews as needed for an assigned caseload.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
- Ensure that consumers attend meals and maintain appropriate nutritional intake.
- Provide crisis intervention and address all emergency situations as appropriate.
- Assist in building evacuation during fire drills and building emergencies.
- Maintain CPR/First Aid Certification.
- Maintain up to date, accurate, complete, and timely consumer chart documentation.
- Facilitate discharge/transfer process and documentation of same.
- Attend staff meetings, case conferences, group supervision, trainings, and escort consumers on housing interviews as needed.
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
- A work schedule that includes some evening hours is required.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
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The Case Manager provides case management to individuals and families in need of homeless prevention services. Communicate with other staff members as needed and participate in case conference and meetings.
KEY ESSENTIAL FUNCTIONS:
- Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs.
- Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment.
- Promote linkage with other service providers that will help participants obtain and maintain housing stability.
- Assure timely intakes, assessments, service plans and referrals.
- Provide service description and overview to prepare participants for full service engagement.
- Collaborate with program participants to develop service plans that correlate with resolving barriers to maintaining housing stability.
- Attend training and provide feedback on presentations.
Assist participants with obtaining employment services such as job training, job readiness and employment workshops
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The incumbent will be...
- Responsible for the completion of psychosocial assessments of complex families impacted by multiple systems
- Assess family needs and facilitate appropriate linkages for families to community based services
- Work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions
- Provide education to other members of the team around clients’ psychosocial stressors and needs, to ensure positive outcomes for families
- Attend ongoing professional development by the individual agency program, and the New York City Department of Homeless Services – Division of Family Services
- Provide qualitative and quantitative feedback to Department of Homeless Services (DHS) and DHS Service Providers to inform both policy and practice
- Be available to families seeking assistance at least five days a week, eight hours a day
- Work from a strength based, family focused, client centered perspective and identify and fortify the strengths that each family has
- Assist families with specific stressors associated with living in shelter
- Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services
- Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being
- Serve as agency/program liaison to community agencies and/or groups
- Provide clear written reports that capture key findings to include provider areas of strength, and recommendations for improvement
- Document patient medical and psychological histories, physical assessment results, diagnoses, treatment plans, prescriptions, or outcomes
- Complete other tasks as deemed necessary by program director
- Ability to work a flexible schedule when needed which consist of weekend or evening hours
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes
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The Psychiatric Nurse Practitioner will provide direct psychiatric services for homeless individuals at three separate, general population treatment programs who are not connected to care. The PNP will document medical and psychological histories, physical assessment results, diagnoses, treatment plans, prescriptions and outcomes. The PNP will provide medication management including prescription refills and medication education, write prescriptions for psychotropic medications as allowed by state regulations and collaborative practice agreements and also provide in service staff training and consultation to the social service team.
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In the position the Supervisor Maintenance will:
- Supervise the assignments of the porter and provide indirect supervision, as requested, or maintenance workers.
- Prepare work order schedules and submit on a regular basis to facility management
- Distribute rent invoices and other property management correspondence
- Provide weekly report of work performed to director of facility management
- Supervise all assigned duties
- Maintain records of all service/maintenance of building systems
- Maintain control of supplies and uniforms
- Generate requisitions whenever supplies need replenishing
- Perform all repairs needed in the facility, such as all light fixtures, electrical outlets, plumbing and replacement of necessary plumbing material for proper usage
- Install and assemble cabinets, furniture or other items as needed by the facility
- All other duties assigned by facilities management or program director
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The Social Worker will;
- Work with Shelter staff to identify unmet needs among shelter residents. Develop plans to engage residents in supplementary services
- Develop and identify a schedule of groups of various content conducted within and outside of the facility
- Provide crisis intervention services and if necessary, refer clients for psychiatric assessment
- Maintain updated information about mental health, substance abuse treatment and other social services in the community
- Be a resource to Case managers and their clients
- Work with clients and case managers in developing treatment plan and identifying community based referrals for client to continue treatment upon move out
- Maintain data about service utilization
- Provide administrative and clinical supervision to staff
- Attend, participate and facilitate regular staff trainings and meetings
- Maintain confidentiality and privacy regarding all clients’ information
- Complete incident reports in accordance with policy and procedures
- Report any actual or suspected abuse/neglect in accordance with policy and procedure
- Ensure the safety and well-being of the clients on a daily basis
- Work cooperatively with entire team to carry out the program goals and objectives for each client
- Understand and implement the agency’s philosophy, policies and mission Understand and implement the agency’s philosophy, policies and mission
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes
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The incumbent will;
- Provide day to day supervision for case managers, housing specialist and program assistant.
- Work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions
- Provide education to other members of the team around clients’ psychosocial stressors and needs, to ensure positive outcomes for families
- Attend ongoing professional development by the individual agency program, and the New York City Department of Homeless Services – Division of Family Services
- Be available to families seeking assistance at least five days a week, eight hours a day
- Work from a strength based, family focused, client centered perspective and identify and fortify the strengths that each family has
- Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being
- Provide clear written reports that capture key findings to include provider areas of strength, and recommendations for improvement
- Document patient medical and psychological histories, physical assessment results, diagnoses, treatment plans, prescriptions, or outcomes
- Complete other tasks as deemed necessary by Program Director, Director of Social Services.
- Ability to work a flexible schedule when needed which consist of weekend or evening hours
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The Vocational/Case Manager will;
- Identify vocational and employment resources for shelter participants.
- Conduct assessments interviews to elicit information relative to client’s skills, education, abilities and interest.
- Identify barriers to employment, e.g. English as a Second Language (ESL), substance use disorder, mental health issues et al., and in collaboration with Case Manager makes appropriate referrals.
- Assist engaged clients in the development of vocational service plans and monitors and facilitates implementation of same.
- Document all counseling, assessment, testing and service plans in clients’ folder.
- Design and facilitates psychoeducational vocational groups.
- Maintain an active employment and vocational/educational training data bank and serves as program representative to all vocational/educational and employment placement service providers.
- Provide career coaching/guidance and assists with resume/cover letter preparation, job search and filing applications.
- Develop direct job placement services through the development of program job bank.
- Maintain tracking forms for job/skills training placements job retention, and reports as required.
- Initiate and facilitates Job Clubs.
- Conduct vocational workshops.
- Attend all training sessions and meetings as required.
- Perform such other duties as may be required.
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The Case Manager provides case management to individuals and families in need of homeless prevention services. Communicate with other staff members as needed and participate in case conference and meetings.
KEY ESSENTIAL FUNCTIONS:
- Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs.
- Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment.
- Promote linkage with other service providers that will help participants obtain and maintain housing stability.
- Assure timely intakes, assessments, service plans and referrals.
- Provide service description and overview to prepare participants for full service engagement.
- Collaborate with program participants to develop service plans that correlate with resolving barriers to maintaining housing stability.
- Attend training and provide feedback on presentations.
Assist participants with obtaining employment services such as job training, job readiness and employment workshops
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For an assigned caseload of 18 to 22 clients, the Case Manager for this Men’s shelter will provide comprehensive case management services, conduct intake process with new consumers within 24 hours of admission, and conduct psychosocial, vocational/educational, and housing assessments and documentation of same. The Case Manager will assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate. He/she will facilitate group and individual counseling, workshops, psych education, and recreational activities.
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Looking for a career that offers great pay, benefits, flexibility and growth? Well, S:US is the right place and now is the right time! S:US is looking for Porters to assist in maintaining the cleanliness of our shelter programs. The duties include: floor care (mopping, sweeping, buffing, waxing), cleaning bathrooms, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairway. The Maintenance Worker is also responsible for the exterior of the building, snow and ice removal and upkeep of the grounds. Also, assisting with moving and storing program supplies, office furniture, office equipment and dorm furniture.
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The Administrative Assistant will;
- Greet all visitors, maintain log and notify appropriate staff and direct visitors accordingly.
- Answer all incoming calls and direct them appropriately.
- Answer all hotline incoming calls and direct them appropriately.
- Prescreen potential prevention cases via phone and walk-ins.
- Submit all relevant information to Program Supervisor and/or Program Director.
- Maintain records.
- Input all phone screens in the DHS Database. Generate letters to all ineligible applicants, including referral sources.
- Maintain office supplies; submit orders when necessary.
- Maintain records of all purchase orders.
- Keep track of payroll by maintaining records of sign-sheets.
- Monitor office equipment to ensure proper functioning. Report problems and place orders as needed.
- Assist and give support to staff when needed.
- Perform such other duties as may be required.
- Tasks may be modified, expanded and/or assigned over time.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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Under the supervision of the Senior Case manager, provide intensive case management for program participants and their families.
KEY ESSENTIAL FUNCTIONS:
- Conduct initial prescreen and assessment for prospective program participants.
- Provide intensive case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs. Discuss the program and services with the clients from intake to discharge.
- Promote linkage with other service providers that will help participants obtain and maintain housing stability.
- Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment.
- Monitor and evaluate program participants’ progress. Enter case related information into CARES within 48 hours of contact with clients.
- Assure timely intakes, assessments, service plans and referrals. Establish and maintain case records. Ensure all relevant case related information is put in case files and corresponding database.
- Responsible for developing an individualized housing and service plan, including path to housing stability.
- Timely, accurate submission of financial assistance requests. Link program participants to financial service providers for assistance with household budgeting, financial counseling, credit repair and financial workshops.
- Assist participants with obtaining employment services such as job training, job readiness and employment workshops.
- Advocate on behalf of program participants to ensure they receive work support services such as EITC, rental assistance, food stamps, Medicaid, subsidized childcare, etc.
- Arrange case conference with all primary agencies that are involved with clients, obtaining case records when necessary.
- Conduct home visits, case finding and outreach routinely to publicize the availability of the program to make persons who are homeless or almost homeless aware of HomeBase and other available services and program.
- Assist participants with understanding their lease, securing utilities, making moving arrangements.
- Outreach to property owners and mediate issues that help participants locate or retain housing.
- Actively participate in internal and external training programs and committees.
- Conduct Self-Sufficiency Calculator with clients.
- Complete additional tasks and reports as requested by the supervisor.
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The Childcare Specialist will be responsible for collaborating with staff and implementing lesson plans and curriculum which are developmentally diverse for children ranging in age from 3 months old – 13 years old.
Responsibilities:
- Assist with homework and prepare after school activities
- During the summer, assist with planning and implementing a summer program
- Keep attendance records, childcare records and lesson plans
- Complete incident reports as needed
- Ensure that the childcare area is organized, maintained and safe
- Facilitate groups and workshops, including a parenting workshop
- Identify and coordinate with community partners to bring additional services and/or activities for shelter residents
- Plan and chaperone the children on appropriate field trips off-site as needed
- Communicate and report all problems, concerns and incidents to Program Director
- Ensure developmentally appropriate educational, physical and hygienic care of the children
- Ensure that the Childcare and Recreation programming complies with OTDA standards
- Interact and closely supervise children at all times
- Communicate with the parents to ensure timely pick up and parental involvement
- Participate in parenting workshops as appropriate for the population needs
- Assist with decorating the classroom and hallway
- Prepare and provide meals per program protocol. Assist in maintaining child care and afterschool food supplies
- Attend staff meetings, case conferences, group supervision and training as needed
- Maintain CPR/ First Aid and Mandated Reporter Certification, as well as completing and maintaining a clear background check with the Statewide Central Register Database
- Complete other tasks as deemed necessary by the Program Director as needed
- A work schedule that includes some early evening hours and flexibility to meet the needs of the residents will be required
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The Clinical Supervisor will;
Essent Job Functions:
- Provide social work interventions to remove psychosocial barriers to health and wellness.
- Collaborates with members of the healthcare team, the patient/family and community liaisons to assure patients’ psychosocial and socioeconomics needs are addressed wherever possible.
- Advocate for and empower patients to maintain a level of control over their health and wellness.
- Provide and maintain educational materials.
- Manage a specific case load of patients referred by clinic staff.
- Provide close monitoring of patients through follow up contacts and coordinate services with other providers as necessary.
- Provide crisis intervention; assess and coordinate protective service issues.
- Document interventions in patients’ medical records.
- Maintain knowledge of resources available in the area community.
- Maintain current in the field by attending seminars, continuing education courses, workshops, etc.
- Provide staff education.
- Develop clinical programs and materials.
- Interact with community agencies involved in health and social services, represent agency in meetings and events in the community.
- Promote positive working relationships with Social Service teams.
- Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
- A work schedule that includes some weekend and evening hours is required.
- Any other duties as assigned by the Registered Nurse, designee or as required.
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In the Senior Case Manager position you will oversee the housing process and ensure the smooth implementation of housing-related and move out services. Additionally you will oversee the implementation of substance abuse services and collaborate to create a robust recreational calendar and increase client engagement.
Job Functions:
- Provide supervisory oversight and training to housing specialists. Provide weekly one-on-one supervision to Housing Specialists.
- Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for clients.
- Provide housing specialists with supervisory oversight to assess client readiness and barriers to obtaining affordable permanent housing. Work with case managers and housing specialists to assist with preparing clients for the housing process and interviews.
- Ensure clients are informed of all upcoming housing interviews and related appointments.
- Develop daily transportation and accompanying staff schedule for housing interviews, move outs, and other housing related appointments.
- Complete HRA2010E applications and assist clients in pursuing appropriate housing opportunities.
- Provide supportive social services including individual and group counseling, a variety of groups, workshops, education, and referrals in an effort to prepare clients for successfully securing and maintaining permanent housing.
- Escort clients to all housing related appointments and interviews as needed.
- Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing.
- Attend housing related DHS meetings.
- Maintains communication with DHS and other housing providers regarding housing vacancies, application and interviews.
- Provide support to case managers when explaining the housing process or a particular client’s case to an individual case member.
- Maintain the various tracking lists, including but not limited to clients who are housing ready, progression through the program, move outs, vouchers and approvals, etc.
- Supervise Substance Abuse Counselor, who oversees peer specialists. Provide weekly supervision to substance abuse counselor.
- Monitor establishment and maintenance of linkages with substance abuse service providers.
- Maintain proper documentation and organized charts, in accordance with DHS, OTDA and SUS standards.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services as appropriate.
- Manage crisis intervention services and addresses all emergency situations as appropriate.
- Maintain CPR/ First Aid Certification.
- Attend interdisciplinary team meetings and case conferences as needed.
- Participate in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.
- A work schedule that includes evening hours and on-call availability is required.
- Other duties as required or as assigned by the Director of Social Services or designee.
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The Vocational/Case Manager will;
- Identify vocational and employment resources for shelter participants.
- Conduct assessments interviews to elicit information relative to client’s skills, education, abilities and interest.
- Identify barriers to employment, e.g. English as a Second Language (ESL), substance use disorder, mental health issues et al., and in collaboration with Case Manager makes appropriate referrals.
- Assist engaged clients in the development of vocational service plans and monitors and facilitates implementation of same.
- Document all counseling, assessment, testing and service plans in clients’ folder.
- Design and facilitates psychoeducational vocational groups.
- Maintain an active employment and vocational/educational training data bank and serves as program representative to all vocational/educational and employment placement service providers.
- Provide career coaching/guidance and assists with resume/cover letter preparation, job search and filing applications.
- Develop direct job placement services through the development of program job bank.
- Maintain tracking forms for job/skills training placements job retention, and reports as required.
- Initiate and facilitates Job Clubs.
- Conduct vocational workshops.
- Attend all training sessions and meetings as required.
- Perform such other duties as may be required.
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The Shift Supervisor is responsible for the overall operations of the program or facility during his/her assigned shift. On evening, nights, holidays and weekend shifts, these duties will be expanded to include supervision of all staff.
- Provides supervisory oversight and training to residential aides and contracted maintenance staff. Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence.