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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our supportive housing programs, providing services that include: driving program vehicle to drop off and pick up residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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Are you looking to jumpstart your Administrative career in a social services environment? Then you have come to the right place! Here at S:US we offer stability, longevity and growth. The Administrative Assistant will work in one of our treatment programs, assisting the Program Director and Facility Manager with purchasing, inventory control, mails, faxes, deliveries, service calls, drills, tracking and filling all vendors list, inspection checklists and work orders. The Administrative Assistant will also answer phones, direct calls as appropriate, receive and distributes mail, faxes, and deliveries.
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The Program Director will manage and monitor daily program operations of 200-bed men's shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.
Responsibilities:
- Manage and monitor all aspects of program start-up based on DHS contractual requirements and SUS guidelines.
- Manage and monitor ongoing expenditures, resource allocation, and utilization.
- Complete written reports to division management, SUS executive management, and funding source/s as required; program progress and highlights, consumer census, housing and employment placement, staffing, and service utilization.
- Provide supervision, guidance, and performance evaluations to Senior Case Manager and Superintendent.
- Develop administrative program guidelines and protocols as appropriate.
- Assist in the development of job skills training curriculums suitable to the population served.
- Develop program policy & procedures governing the provision of services to consumers and day to day program operations.
- Enforce corporate compliance protocols, SUS employee policies, procedures, and protocols, and incident management policies, procedures and protocols.
- Develop and maintains a crisis/incident management system.
- Ensures all health and safety guidelines including staff CPR/First AID Certifications, Fire Safety Coordinator trainings, and Mandated Reporting training are all in compliance.
- Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis.
- Monitor the integrity of consumer data and ensures that internal chart reviews are conducted on a consistent and regular basis.
- Participate in professional development and training through agency-wide in-service trainings, outside trainings, and facilitates in-house trainings for staff.
- Participate in and monitors the recruitment, hiring, and selection of direct care and supervisory personnel.
- Facilitate periodic staff meetings and case conferences as appropriate.
- Monitor the provision of and documentation of all services provided to consumers.
- Participate in division management meetings as needed.
- On call 24 hours per day and ensure that there is a contingency plan in place.
- Ensure all interactions support the mission statement and core values of SUS.
- Additional duties as assigned.
- A work schedule that includes some weekend and evening hours will be required.
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The incumbent will ensure all incidents are reported in compliance with regulatory requirements across all program service divisions. Ensure protective measures are put into place to prevent the reoccurrence of incidents. Coordinate the investigations of incidents and follow-ups of all incidents. Assist with identification of incident trends and ensure that programs are appropriately addressing noted trends.
Incident Management:
- Under the guidance of the Director of Incidents/Investigations, supervises all incident management specialist(s) assigned to DD, BH, Homeless Services, PLWA and Veterans service divisions.
- Assists with the triaging reports of all incidents (minors; significant incidents and allegations of abuse/neglect) to ensure all protective measures are in place for consumer safety.
- Assists with the management of data and submission of corrective action plans (CAPs) in all state computerized incident management systems, including IRMA and NIMRS.
- Reviews all incidents to ensure all IRC minutes and follow-ups are completed in a timely manner and submitted to the Incident Review Committee for review.
- Periodically participates as the Quality Assurance liaison in the Incident Review Committee meetings across all program service divisions.
- Review monthly incident data and generate regular incident trend reports across service divisions.
- Responsible for overseeing random checks of incident books for programs in preparation for program audits by funding sources.
- Responsible for the distribution of documentation to all relevant parties, including Justice Center letters of determination, mortality review reports, Jonathan Law letters, etc.
- Serve as a liaison to external oversight bodies, including without limitation, the Justice Center, OPWDD, OMH, OASAS, DHS, etc.
- Provide oversight to incident management staff to ensure proper routing and closure of consumer grievances.
Investigations:
- Under the guidance of the Director of Incidents/Investigations, supervises all internal and external investigators.
- Works with the Director of Incident Management/Investigations to ensure that agency investigations are completed pursuant to regulatory standards/requirements.
- Responsible for reviewing investigation reports and providing support/assistance/feedback to investigators.
Other Responsibilities:
- Responsible for maintaining all incident management and investigation logs.
- Responsible for participating in audit reviews in the various facilities.
- Responsible for conducting unannounced visits to program sites to perform observations and fire drills.
- Responsible for identifying and reporting incidents with legal and/or financial risks and exposures to the Director of Legal Affairs and Risk Management.
- Responsible for training staff on Incident Reporting, Justice Center Regulations, and investigations.
- Perform other duties as requested
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Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Shift Supervisors to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!
This opportunity is available at our program located on Barbey Street in Brooklyn, NY so you can work close to home.
The Shift Supervisor will monitor and ensure that active treatment is provided to individuals with developmental disabilities ensuring consumer safety and respect of consumer rights.
Responsibilities:
- Supervise and instruct all Direct Support Specialists on shift
- Responsible for overall functioning of the facility during the absence of the Program Director and Assistant Program Director.
- Responsible for the physical condition of the residence including agency vehicles; ensuring they are maintained in a safe and sanitary condition
- Responsible for client and agency funds and expenditures during shift (petty cash, client monies, clothing monies, recreation etc.)
- Ensure appropriate follow-up to medication administration during shifts and after client medical appointments
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!
This opportunity is available at our program located on Bushwick Avenue in Brooklyn, NY so you can work close to home.
Responsibilities:
- Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan)
- Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
- With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures
- Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary
- Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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The Employment Specialist provides quality support services, ensuring that members receive the necessary degree of support to facilitate reaching their indicated goals.
Responsibilities:
- Engage clubhouse members in the kitchen, maintenance and clerical units, including working alongside members to execute tasks.
- Be able to cook, complete job development and teach computer skills
- Facilitate and participate in the day- to- day activities of an assigned unit on a rotating basis, with the emphasis on promoting consumer empowerment
- Provide assistance, training, monitoring, and direction of members’ chosen unit activities, and other program related activities.
- Make programming available in such a manner as to model mainstream community e.g. Celebrate holidays on the actual holiday. Provide recreation and leisure ,etc.
- Accompany members on various group outings and social events.
- Ensure that the assigned unit logbook is current and contains group notes, attendance sheets and monthly unit schedules.
- Assist in facilitating groups as needed in the program on a day-to-day basis.
- Assist members in developing a individualized plan that reflects the members’ expressed personal goals as they relate to the Clubhouse and their general goals.
- Ensure that the members receive the necessary degree of support to facilitate reaching their indicated goals.
- Coordinate, supervise and maintain member case records. Encourage and inspire members to work or attend school/training
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The Peer Specialist will;
- Promote problem solving and decision making skill development, particularly in the areas of drug use, sexual risk reduction, symptom management, and medication treatment.
- Participate in peer support group and raise participant awareness of existing services, pathways to recovery and help them to remove barriers that exist for access to services and supportive housing.
- Establish and maintain appropriate staff/consumer boundaries and direct consumers to the appropriate staff or department in order to address their needs.
- Provide guidance and information to consumers around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.
- Monitor consumer behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Accompany and escort clients to appointments.
- Maintain that client information is confidential and adhere to procedures pertaining to compliance with HIPAA Privacy Regulations.
- Build rapport and utilize motivational interviewing strategies to support vulnerable people with moving through the stages of change and accepting an offer of housing.
- Participate in and assist in monitoring activity in the shelter and the consumers in the facility.
- Provide guidance to consumers in proper upkeep of living quarters, personal hygiene and grooming, attendance at meals, medication adherence, and participation in group activities.
- Assist in Residential Aide duties and with special events.
- Participate in and collaborate to develop a group schedule and curriculum
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Assist House Managers with fire drills and building evacuations during emergencies and provide consumer with fire safety and prevention information as needed.
- Participate in ongoing individual supervision, team meetings, and internal/external trainings as appropriate.
- Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
- Maintain CPR/ First Aid Certification.
- A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed.
- Perform other duties related to the program as delegated.
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For an assigned caseload of 18 to 22 clients, the Case Manager for this Men’s shelter will provide comprehensive case management services, conduct intake process with new consumers within 24 hours of admission, and conduct psychosocial, vocational/educational, and housing assessments and documentation of same. The Case Manager will assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate. He/she will facilitate group and individual counseling, workshops, psych education, and recreational activities.
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For an assigned caseload of 18 to 22 clients, the Case Manager for this Men’s shelter will provide comprehensive case management services, conduct intake process with new consumers within 24 hours of admission, and conduct psychosocial, vocational/educational, and housing assessments and documentation of same. The Case Manager will assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate. He/she will facilitate group and individual counseling, workshops, psych education, and recreational activities.
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The Housing Specialist assists clients in obtaining permanent housing and delivers services to clients consistent with the requirements of the funding contract and the policies and procedures of the agency. This person also assists in the oversight of the medical department of the facility.
JOB FUNCTIONS:
- Develop linkages with outside housing providers such as Real Estate companies, Public Housing Offices and Supportive Housing Providers.
- Completes initial housing assessments and develops housing service plan.
- Conducts individual and group counseling sessions focused on housing issues.
- Develops and maintains housing resources and assists clients in finding suitable, affordable housing.
- Assist clients in applying for various housing programs: HRA-1995, SRO’s, etc. Follow up on applications.
- Develop and facilitate client workshops on skills and information necessary to obtain and maintain housing.
- Conduct mock housing interviews to enhance client interviewing skills and escort clients to housing interviews, as necessary.
- Meet weekly with clients to assist with the achievement of individual service plan goals and document housing progress.
- Assist in the oversight of the medical department of facility
- Document case management activities in accordance with agency and funding source guidelines and procedures.
- Achieve monthly placement quota, as assigned.
- Attend interdisciplinary team meetings, case conferences and housing meetings.
- Keep supervisor informed of all relevant information.
- Performs other related tasks as assigned.
- Attend staff meetings and trainings to enhance skills that are related to job function.
- Must be able to work flexible, alternate schedules.
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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.
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The Program Director will provide supervision of all program staff with regard to Case Management to ensure quality care for residents with a substance use history.
Job Responsibilities:
- Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies
- Direct supervision of all program staff with regard to Case Management
- Development and implementation of individual client service plans in conjunction with clinical staff, counseling team and client
- The Program Director is responsible for insuring that contracts with clients reflect goals of service plans for assisting counselors to develop intervention goals and activities which support the service plan
- Coordinates Annual Functional Assessment Review for each client, submitting report and recommendations to Utilization Review Committee.
- Responsible for maintaining contact with other service agencies and insuring client placement for treatment and program activities (may include volunteer job placement)
- Responsible for coordination with Intake Coordinator of orientation and transitioning in to program of all new residents
- Participates in discharge planning
- Provides emergency and relief coverage as necessary
- May represent agency with community groups and agencies
- Prepares report for Assistant Deputy Director of Mental Health Services and Executive Director, including any problems, and proposals for changes in policies or program design
- Provides supervisory meetings with all staff and maintains documentation of these meetings
- Additional duties as requested from time to time by the Deputy Director
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Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!
This opportunity is available at our program located on Buffalo Avenue in Brooklyn, NY so you can work close to home.
Responsibilities:
- Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan)
- Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
- With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures
- Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary
- Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!
This opportunity is available at our program located on 127th Street in South Ozone Park, NY so you can work close to home.
Responsibilities:
- Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan)
- Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
- With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures
- Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary
- Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!
This opportunity is available at our program located on St. Marks Street in Brooklyn, NY so you can work close to home.
Responsibilities:
- Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan)
- Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
- With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures
- Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary
- Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!
This opportunity is available at our program located on Vernon Avenue in Brooklyn, NY so you can work close to home.
Responsibilities:
- Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan)
- Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
- With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures
- Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary
- Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!
This opportunity is available at our program located on Pinegrove Street in Jamaica, NY so you can work close to home.
Responsibilities:
- Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan)
- Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
- With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures
- Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary
- Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!
This opportunity is available at our program located on Buffalo Avenue in Brooklyn, NY so you can work close to home.
Responsibilities:
- Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan)
- Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
- With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures
- Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary
- Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays