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The Program Director will oversee a family residential location and will ensure the quality of care for residents with substance use and Behavioral Health histories. Experience with DHS Shelters, OASAS, and OTDA preferred.
Essential Job Functions:
- Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies
- Direct supervision of all program staff with regard to Case Management
- Development and implementation of individual client service plans in conjunction with clinical staff, counseling team and client
- The Program Director is responsible for insuring that contracts with clients reflect goals of service plans for assisting counselors to develop intervention goals and activities which support the service plan
- Coordinates Annual Functional Assessment Review for each client, submitting report and recommendations to Utilization Review Committee.
- Responsible for maintaining contact with other service agencies and insuring client placement for treatment and program activities (may include volunteer job placement)
- Responsible for coordination with Intake Coordinator of orientation and transitioning in to program of all new residents
- Participates in discharge planning
- Provides emergency and relief coverage as necessary
- May represent agency with community groups and agencies
- Prepares report for Assistant Deputy Director of Mental Health Services and Executive Director, including any problems, and proposals for changes in policies or program design
- Provides supervisory meetings with all staff and maintains documentation of these meetings
- Additional duties as requested from time to time by the Deputy Director
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The Crisis Respite Center (CRC), part of Parachute NYC, provides an innovative and unique “hospital diversion” model whereby persons seeking temporary residential/respite care can stay in a warm, friendly, safe, and supportive home-like environment where they are taught to use new recovery and relapse preventions kills. This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding. The CRC offers people experiencing a psychosis-related crisis with a short-term (one day to two weeks)residential alternative that will allow individuals to maintain daily activities and connect with community-based services and supports, including primary care. The program will provide recovery oriented services incorporating Need Adapted Treatment and Intentional Peer Support.
Parachute NYC is an innovative CMS funded pilot project designed to support a continuum of community based services for individuals experiencing a psychosis related crisis, including specially trained mobile crisis teams and Crisis Respite Centers.
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The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co-occurring disorder of mental illness and/or substance abuse. They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.
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Reporting to our Controller, the Senior Accountant will conduct routine and specialized Accounting functions while preparing routine accounting reports.
Responsibilities:
- Analyze Balance Sheet and Income Statement Accounts on a monthly/quarterly basis, prepare related schedules
- Prepare, post monthly accruals/prepayments, payroll/fringe benefits including allocations
- Assist in the preparation of Financial Statements for all segments of SUS
- Play a senior role in monthly, quarterly and year-end closings
- Assist with year-end audits
- Liaise with banks, prepare Bank Reconciliation, custody of all bank information, prepare wires, stop payments, ACH reports, return items, make related Journal Entries, etc.
- Liaise with lenders, reconcile, pay loans and prepare compliance loan covenant reports for lenders, borrowing base certificates, interest accruals and other related journals, etc.
- Build a relationship with SUS Insurance Broker, maintain related schedules
- Assist with the preparation of the budget
- Prepare CFR and any CFR related inquiries/issues
- Maintain tight control of accounting records
- Responsible for monthly General Ledger clean up
- Responsible for on-going projects as per request of Controller and/or senior management
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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The Assistant Program Director provides group living arrangements for individuals that are discharged from impatient hospitalization and assists the Program Director in the daily operation of the facility delivering quality service to resident.
Responsibilities:
- Familiarity with Federal, State and Local laws and regulations as they apply to the operation of the residence
- Compilation of activity reports related to residential services, program and building activities, as required
- All activities related to the securing, furnishing and maintaining acceptable standard for all residential apartments
- In the absence of the Program Director, conduct supervisory meetings with all staff and maintain documentation of these meetings
- Ensure the development and implementation of all clinical aspects of services provided to consumers of the program.
- Counsels residents in identifying and resolving social or other problems
- Development and implementation of individual client service plans in conjunction with program staff, client and other related individuals as indicated.
- Participates in discharge planning
- Provide Crisis Intervention when indicated including on-call coverage and documentation of events as they occur
- Attendance and participation in staff meetings and training as required
- Oversee activities of all program staff for quality assurance purposes
- Ensure the inspection of the building and equipment to determine the need and extent of service, equipment required to keep facilities in compliance with regulatory operation and safety requirements.
- Ensure program compliance with OSHA regulations.
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In this position the Supervisor Maintenance will;
- Supervise the assignments of the porter and provide indirect supervision, as requested, or maintenance workers.
- Prepare work order schedules and submit on a regular basis to facility management
- Distribute rent invoices and other property management correspondence
- Provide weekly report of work performed to director of facility management
- Supervise all assigned duties
- Maintain records of all service/maintenance of building systems
- Maintain control of supplies and uniforms
- Generate requisitions whenever supplies need replenishing
- Perform all repairs needed in the facility, such as all light fixtures, electrical outlets, plumbing and replacement of necessary plumbing material for proper usage
- Install and assemble cabinets, furniture or other items as needed by the facility
- All other duties assigned by facilities management or program director
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The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.
Responsibilities:
- Engage people with mental illness and assist them in meeting the demands of community living and maintaining their housing by teaching them the necessary skills, and linking them to services that will support their recovery, independence and self-determination
- Conduct Group Meetings on Wellness Management
- Complete service plan reviews for all residents
- Regularly assess, correct and report apartment and personal living space inspections conditions as assigned
- Provide Case Management for residents, engage residents in setting rehabilitation and housing support goals, and collaborate with them in developing a Housing Support Plan where indicated.
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Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island. SUS believes every New Yorker has the right to lead a life of purpose.
For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.
We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.
The Residential Aide provides direct crisis intervention to residents and prepares incident reports of such intervention. The aide will conduct hourly house/room rounds, record time and findings in the communication log book on all shifts and issues verbal and written warnings to clients and assign appropriate consequences. The aide supervises residents’ participation in adult daily living skills and other recreational activities and conducts room inspections as assigned and needed.
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The Assistant Program Director provides group living arrangements for individuals that are discharged from impatient hospitalization and assists the Program Director in the daily operation of the facility delivering quality service to resident.
Job Functions:
- Familiarity with Federal, State and Local laws and regulations as they apply to the operation of the residence
- Compilation of activity reports related to residential services, program and building activities, as required
- All activities related to the securing, furnishing and maintaining acceptable standard for all residential apartments
- In the absence of the Program Director, conduct supervisory meetings with all staff and maintain documentation of these meetings
- Ensure the development and implementation of all clinical aspects of services provided to consumers of the program.
- Counsels residents in identifying and resolving social or other problems
- Development and implementation of individual client service plans in conjunction with program staff, client and other related individuals as indicated.
- Participates in discharge planning
- Provide Crisis Intervention when indicated including on-call coverage and documentation of events as they occur
- Attendance and participation in staff meetings and training as required
- Oversee activities of all program staff for quality assurance purposes
- Ensure the inspection of the building and equipment to determine the need and extent of service, equipment required to keep facilities in compliance with regulatory operation and safety requirements.
- Ensure program compliance with OSHA regulations.
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The Administrative Assistant provides administrative services and consultation as a member of a mobile multi-disciplinary treatment team.
Responsibilities:
- Responsible for Quality Assurance
- Responsible for managing treatment medical records
- Operating and coordinating the Management Information System
- Act as fund custodian, maintain accounting and budget records for participants
- Track program expenditures
- Perform reception activities including triaging telephone calls
- Coordinate communication between the program and participants
- Track timeliness of service documentation
- Track timeliness of service planning activity
- Track timeliness of service plan. Review documentation
- Represent the program to the community at large as required
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The Jr. Systems Engineer is responsible for designing and developing application solutions that will increase the capacity and efficiently of end-user productivity. Plan, design, document and develop, software and system solutions across multiple platforms and departments to support the organization's requirements. The successful candidate will review and troubleshoot installation of solutions developed in-house and implementation of layered commercial software solutions and products to ensure that they meet the end-user requirements.
Job Responsibilities:
- Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling.
- Experience with 'system of systems' architecture development, partitioning of functionality among applications and components, and application interfaces/interoperability concerns.
- Experience in software development methodologies and structured approaches to system development.
- Replace current manual processes with new streamline processes through the use of technology.
- Awareness of systems management and operational support tools.
- Ensure that application security is built into every solution.
- Proficient acting in and leading integrated process teams, as well as coordinating and communicating end-users requirements.
- Maintain SUS’ EHR software systems including all system updates, use features and modules.
- Work with clinical staff to assist in and expand the utilization of Clinical Information Systems.
- Test installation and use of new Clinical Systems software and hardware to evaluate ease of use and whether product will aid user in performing work.
- Develops Clinical Systems training materials, such as exercises and visual displays, for distribution to clinical staff.
- Work collaboratively with senior management regarding any research, data, or Information Systems needs.
Job Duties:
- Architect, document, design and implement solutions for automating manual tasks, forms, and database oriented tasks using SQL, C#, VB.NET, SSIS, SSRS or other tools as needed.
- Work on solutions from requirements gathered from direct user specifications, using industry standard methods.
- Work in a team environment to achieve successful completion of projects including analysis, design, and development, documentation, testing and training manuals.
- Complete projects within the agreed dead line by working after hours if required.
- Perform quality assurance follow up to ensure the end-users are experiencing the best results.
- Overcome department's obstacle and follow up with each party to ensure that the project is completed on time and successfully.
- Documentation preparation in the form of technical write-ups and workflows will be required for all implemented solutions.
- Train staff in the new solutions and provide support as needed.
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As part of the Behavioral Health team, SUS seeks a Registered Nurse with in the state of New York to provide nursing services within a multi-disciplinary team.
Responsibilities:
- Conducts physical health assessments
- Assesses the health needs of participants and makes the appropriate referrals to community based medical care
- Manages and administers medication as required
- Provides a range of treatment, rehabilitation, and support services to the participants
- Meets regularly with each participant to assess health status
- Provides health management education
- Review treatment and medication history
- Communicates with the participant’s primary medical provider to coordinate medical treatment
- When necessary refers them to appropriate services as determined as a result of their assessment
- Advocate on behalf of participants regarding medical treatment as needed
- Provide training to program staff on disease, treatment options, and new advances in disease management
- Responsibility for documentation of services provided particularly in development of service plans
- Responsible for ensuring and documenting revisions to the plan as the participant’s needs change
- Advocating for the rights and preferences of the participant whenever possible
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The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co-occurring disorder of mental illness and/or substance abuse. They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.
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The Revenue Cycle Specialist reports to the Revenue Cycle Manager and will interface with Finance, Operations and payers to maximize revenues. The Revenue Cycle Specialist will coordinate with all related parties in order to submit claims and data collection to meet the needs of the organization. This job description does not list all the duties of the job. You may be asked by Manager to perform other duties.
- Review Program Billing Sheets/EHR Systems to ensure compliance with Medicaid, Medicare and MCO policies and procedures
- Follow-up with Programs for any incomplete claim/encounter before billing submission
- Responsible for creating Medicaid /MCO claims to submit through e-Paces/third party billing
- Submit vouchers to State for BOCF billing on a monthly basis
- Upload remittance and book related journal entries on a weekly basis
- Reconcile claim denial reports on weekly basis, prepare appeals and implementation of programs to prevent future billing issues.
- Review remittance advice, work with related departments and health care providers to get claims processed and paid.
- Prepare and reconcile monthly billing reports against general ledger
- Generate the open issue report for discussion and follow up
- Liaise with other departments and third party vendors regarding monthly billing, collection and compliance.
- Work proactively with the billing team, to identify opportunities for productivity improvements
- Assists in preparing for annual internal, external and regulatory financial audits
- Perform routine and ad-hoc financial Analyses, and other duties as assigned.
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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The Therapeutic Center Counselor will provide the highest quality of care and service to all guests
Essential Job Functions:
- Maintain effective, positive, and quality operations at the center
- Assist guests to achieve personal goals; work on behalf of guests to overcome barriers; respect guests' personal beliefs, choices, and interests
- Provide appropriate assistance to promote health and wellness; communicate with medical professionals and record information regarding health events, conditions, and status
- Administer medications according to physician instructions
- Provide first aid/CPR and seek emergency medical care when needed
- Help guests with ADL’s when necessary (eating, grooming, dressing, bathing, and toileting walking/maintaining stability)
- Serve as role model and mentor, demonstrate desired behaviors, and coach guests using approved techniques and strategies
- Use approved physical intervention techniques when necessary to protect guests
- Maintain cleanliness of program
- Drive company vehicle to transport guests to activities
- Act in a professional manner and communicate effectively with others
- Complete training programs, attend required meetings and follow all policies and procedures of the START center
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The Financial Analyst will report to the Director of FP&A and prepare reports to support financial analysis and assist with creating and monitoring of the annual budget.
Responsibilities
- Prepare monthly budget vs. actual analysis for assigned groups. Investigate variances, provide explanations and recommend actions to management.
- Assist with the creation of the annual budget by reviewing prior year’s actuals for trends and meet with department heads to evaluate budget requests
- Review financial transactions for accuracy and recommend changes where necessary
- Prepare daily cash reporting, retrieving bank activity from bank websites and entering data into tracking spreadsheet
- Perform other duties as assigned
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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POSITION OVERVIEW:
Under the supervision of the Child Care Specialist, the child care aide assists in the daily operations of the Children’s Program oriented to non-violent conflict resolution, parent-child bonding and cultural enrichment. Exhibits understanding of Battered Women’s Syndrome, Post Traumatic Stress Disorder and child development.
- Provide childcare when residents attend in house appointments and groups.
- Develop a classroom curriculum on a monthly basis.
- Implement the curriculum on a daily basis.
- In absence the of the Childcare Specialist, contact Department of Education Liaison to place children in area schools.
- Maintain classroom and infant room supplies, furniture, and equipment.
- Attends staff meeting and training sessions.
- Maintains safety for children at all times.
- Accompany children and parents to events when necessary
- Accompany children and parents to appointments when necessary
- Accompany children to and from area schools when necessary
- During familial emergencies drop children off outside catchment area to allow emergency caretakers to retrieve them.
- Intervenes to prevent child abuse and follows mandated reporter procedures
- Assist in linkage with community organizations for recreational and cultural outings
- Assist children in completing homework on a daily
- Alert Trauma Informed Care Supervisor of any child that has ongoing behavior problems or suspected learning problems
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The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.
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The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing.
KEY ESSENTIAL FUNCTIONS:
- Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals
- Meet weekly with client to assist with the achievement of individual service plan goals
- Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions
- Document case management activities in accordance with agency and funding source guidelines and procedures
- Achieve monthly placement quota, as assigned
- Facilitate workshops, groups and escort clients as applicable
- Attend staff meetings and trainings to enhance skills that are related to job function
- Must be able to work flexible, alternate schedules
- Perform other related duties
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Therapeutic Horticulture Internship participants will experience the use of horticulture as a therapeutic tool, as an employment pathway, and as a device for nutrition and food-use education for individuals with developmental disabilities or mental health diagnoses.
The opportunity is best suited for upper-level undergraduates or graduate students.
Responsibilities:
The internship will include:
- Learning basic horticultural techniques and group education practices.
- Meeting and working with SUS staff from a variety of divisions to understand ways in which therapeutic horticulture can be integrated into client services.
- Performing field work in SUS urban farm and garden spaces, interacting directly with SUS clients.
- Designing and leading workshops for SUS clients with guidance and support from the Urban Farms supervisory staff.
- Candidates do not need preexisting horticultural knowledge, but should have a demonstrated interest in horticulture, nutrition, food security, or food justice. Academic study or a demonstrated interest in behavioral health or social work is a plus.
- The Therapeutic Horticulture Internship requires a commitment of 12 hours per week for the summer (June 3 - August 23 with flexibility for candidate's academic schedule).
- Candidates will be required to pass a background check.
The position reports to the Urban Farms Director, but may be directly supervised by the Farms Manager, Project Manager, or Program Coordination Manager.