The Case Manager will; - Conduct intake process with new clients within 24 hours of admission. This includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. - Prepare housing applications and assist clients with the housing application/interview process. - Monitor and assess client progression/regression in behavior and/or appearance. - Facilitate group and individual counseling, workshops, psych education, and recreational activities. - Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills. - Provide comprehensive case management services to an assigned caseload of 15-18 clients. - Develop initial service plans and conduct service plan reviews as needed for an assigned caseload. - Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. - Ensure that clients attend meals and maintain appropriate nutritional intake. - Provide crisis intervention and address all emergency situations as appropriate. - Assist in building evacuation during fire drills and building emergencies. - Monitor client medication compliance and collaborate with nursing staff monitor compliance - Refer clients to appropriate community resources as needed. - Maintain CPR/First Aid Certification. - Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA and SUS standards - Facilitate discharge/transfer process and documentation of same. - Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed. - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes. - A work schedule that includes some weekend and evening hours is required. - Any other duties as assigned by the Program Director, designee or as required.

The Substance Use Specialist provides substance abuse services and consultation as a member of a mobile multi-disciplinary treatment team; this role is comprised of 80% field work, travel is required   ESSENTIAL DUTIES & RESPONSIBILITIES: - Responsible for integrating dual-recovery treatment - Works with both mental health and substance abuse in conjunction with the tasks of other team members - Conducts assessments for substance abuse services - Conducts treatments in conjunction with the other team members - Responsibility for the recipients and for charting services - Responsible portion or all of creating the service plan - Responsible for ensuring revisions to the plan as the participant’s needs change - Advocating for the rights and preferences of the participant whenever possible - Will be on an on-call rotation and will back up the social worker  

The Psychotherapist position is for our Certified Community Behavioral Health Clinic (CCBHC), an integrated dually licensed clinic by OMH and OASAS with OMH as the host. As a CCBHC, we not only offer evidence-based and trauma informed treatment for mental illness/substance use but we also provide expanded care coordination and peer support services to people served. The psychotherapist works/collaborates with other members of the team (Targeted Case Managers, Certified Peers, Psychiatric providers and Registered nurses) to develop a treatment plan that effectively address behavioral, medical and social determinant needs of persons-served.      The ideal candidate will have prior psychotherapy experience in a clinical setting working with a wide-ranging population, including those with: serious mental illness, substance abuse, forensic involvement and/or homelessness.  Some knowledge of community and government resources available to the underserved is beneficial. Fully licensed candidates with 2 years’ experience in an Article 31 setting strongly preferred.  Wellness Works provides paid clinical supervision time and hours toward clinical licensure. Competitive rate based on skills and experience.   Position is located in Brooklyn, NY.   Key Responsibilities: - Demonstrated expertise in direct evidence-based clinical practice, hiring and supervision of clinical staff, clinic management. - Strong operational knowledge of Medicaid, Medicare, private insurers and Managed Care inclusive of laws, regulations, and the contracting process.  - Operational knowledge of budgeting and billing processes. - Demonstrated experience with diverse populations highly preferred; Spanish speakers are strongly encouraged to apply. - Excellent management/administrative skills; ability to multi-task; close attention to detail; ability to thrive in a fast-paced environment.

The Psychotherapist position is for our Certified Community Behavioral Health Clinic (CCBHC), an integrated dually licensed clinic by OMH and OASAS with OMH as the host. As a CCBHC, we not only offer evidence-based and trauma informed treatment for mental illness/substance use but we also provide expanded care coordination and peer support services to people served. The psychotherapist works/collaborates with other members of the team (Targeted Case Managers, Certified Peers, Psychiatric providers and Registered nurses) to develop a treatment plan that effectively address behavioral, medical and social determinant needs of persons-served.      The ideal candidate will have prior psychotherapy experience in a clinical setting working with a wide-ranging population, including those with: serious mental illness, substance abuse, forensic involvement and/or homelessness.  Some knowledge of community and government resources available to the underserved is beneficial. Fully licensed candidates with 2 years’ experience in an Article 31 setting strongly preferred. Wellness Works provides paid clinical supervision time and hours toward clinical licensure. Competitive rate based on skills and experience.   Position is located in Harlem, NY.   Key Responsibilities: - Demonstrated expertise in direct evidence-based clinical practice, hiring and supervision of clinical staff, clinic management. - Strong operational knowledge of Medicaid, Medicare, private insurers and Managed Care inclusive of laws, regulations, and the contracting process.  - Operational knowledge of budgeting and billing processes. - Demonstrated experience with diverse populations highly preferred; Spanish speakers are strongly encouraged to apply. - Excellent management/administrative skills; ability to multi-task; close attention to detail; ability to thrive in a fast-paced environment.

The Psychotherapist position is for our Certified Community Behavioral Health Clinic (CCBHC), an integrated dually licensed clinic by OMH and OASAS with OMH as the host. As a CCBHC, we not only offer evidence-based and trauma informed treatment for mental illness/substance use but we also provide expanded care coordination and peer support services to people served. The psychotherapist works/collaborates with other members of the team (Targeted Case Managers, Certified Peers, Psychiatric providers and Registered nurses) to develop a treatment plan that effectively address behavioral, medical and social determinant needs of persons-served.      The ideal candidate will have prior psychotherapy experience in a clinical setting working with a wide-ranging population, including those with: serious mental illness, substance abuse, forensic involvement and/or homelessness.  Some knowledge of community and government resources available to the underserved is beneficial. Fully licensed candidates with 2 years’ experience in an Article 31 setting strongly preferred.  Wellness Works provides paid clinical supervision time and hours toward clinical licensure. Competitive rate based on skills and experience.   Position is located in Harlem, NY.   Key Responsibilities: - Demonstrated expertise in direct evidence-based clinical practice, hiring and supervision of clinical staff, clinic management. - Strong operational knowledge of Medicaid, Medicare, private insurers and Managed Care inclusive of laws, regulations, and the contracting process.  - Operational knowledge of budgeting and billing processes. - Demonstrated experience with diverse populations highly preferred; Spanish speakers are strongly encouraged to apply. - Excellent management/administrative skills; ability to multi-task; close attention to detail; ability to thrive in a fast-paced environment.

We are currently seeking an Entitlements Manager to oversee the Entitlements staffs in their day-to-day functions, pertaining to entitlements process in obtaining all entitlements consumers are entitled and maintaining eligibility.     JOB FUNCTIONS:                         - Supervisor staff on a weekly basis - Maintain and update consumers’ entitlements charts - Review HRA Public Assistance and Social Security Administration application and supporting document - Monitor existing electronic health record (AWARDS & Precision Care) database daily verify daily census coincide with programs statistics - Review programs daily census - Monthly reconciliation of Congregate Care Level II service fees(rent), personal needs allowance and SNAP funds - Provide monthly financial report on consumers not in receipt of maximum allotment from city or government entities - Submit monthly report providing outstanding and unresolved issues - Inform appropriate staff and management of potential entitlements issues with consumer - Track monthly incoming pharmacy bills and provide Medicaid numbers for processing - Report all discharges to HRA and SSA timely - Submit consumers MPSS forms to HRA for employed consumers - Liaise with HRA, CAS, SSA and STARS management team - Provide appropriate guidance and administrative expertise to program staff - Complete SSA annual representative payee report - Review SSA, HRA and SNAP correspondence with staff daily - Monitor quantity of HRA application department receives to ensure staff schedule initial HRA appointment - Periodically review entitlements module in AWARDS to ensure all benefits are reflected and updated accordingly - Provide supervisor with all new consumers benefits income status in a timely manner - Ensure all applications (i.e. re-determination, SNAP, Medicaid, recertification, representative payee, continuing disability, HEAP and face-to-face etc.) are submitted to respect city and/or government entities in a timely manner - Manage staff in escorting consumers to various government and city agencies (i.e. Social Security Administration, HRA-Public Assistance, Medicaid and SNAP offices)

The Peer Specialist will perform the following functions; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement by forging strong connections with participants and families residing in homeless shelters (including S:US Blake and S:US Renaissance) and surrounding communities. Undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between treatment team members and participants when they experience ambivalence about substance use  treatment (including Medication-Assisted Treatment (MAT) and outpatient Substance Use Disorder (SUD) treatment). - Combating Overdose: Peer Specialists will be certified to train and distribute Naloxone kits to individuals and their family members. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as substance use and psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.

The Peer Specialist will perform the following functions; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement by forging strong connections with participants and families residing in homeless shelters (including S:US Blake and S:US Renaissance) and surrounding communities. Undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between treatment team members and participants when they experience ambivalence about substance use  treatment (including Medication-Assisted Treatment (MAT) and outpatient Substance Use Disorder (SUD) treatment). - Combating Overdose: Peer Specialists will be certified to train and distribute Naloxone kits to individuals and their family members. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as substance use and psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.

The Peer Specialist will perform a wide variety of tasks related to the care, support, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorder who are transitioning to various levels of independent housing setting. These tasks focus on supporting, instructing, and assisting recipients of services to develop the skills needed to live, work, and socialize successfully in the community environments of their choice and also in maintaining a safe living environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals. This role is primarily comprised of field work, travel is required.

The Outreach Specialist will;   • Provide telephonic, written and face to face outreach and orientation services for each Health Home eligible client in order to facilitate Health Home enrollment and retention • Utilize internet databases, health record systems, and other resources to explore client eligibility and contact information • Utilize Electronic Health/Medical Record system(s) of assigned Health Home(s) to maintain ongoing clinical documentation and records upholding all HIPAA regulations and confidentiality protocols to record each interaction with every client served. • Assist Care Coordinators in securing and identifying needed referrals to community and network medical, behavioral health and social assistance providers through telephonic, written, and/or face to face outreach, research, and maintenance of the program resource directory • Provide follow up services via telephonic or face to face engagement with clients and service planning partners as needed to coordinate reminder calls, medication and wellness checks upon request from the Care Coordination team • Participate in conjoint meetings or client transports with other Care Coordination staff • Provide oral and/or written status updates regarding client alerts, progress, regress, and needs to responsible Care Coordinator(s) and supervisor, and any service providers, legal mandate, or other care plan affiliates as needed to assist the program and clients • Attend meetings in the community

The Outreach Specialist will;   • Provide telephonic, written and face to face outreach and orientation services for each Health Home eligible client in order to facilitate Health Home enrollment and retention • Utilize internet databases, health record systems, and other resources to explore client eligibility and contact information • Utilize Electronic Health/Medical Record system(s) of assigned Health Home(s) to maintain ongoing clinical documentation and records upholding all HIPAA regulations and confidentiality protocols to record each interaction with every client served. • Assist Care Coordinators in securing and identifying needed referrals to community and network medical, behavioral health and social assistance providers through telephonic, written, and/or face to face outreach, research, and maintenance of the program resource directory • Provide follow up services via telephonic or face to face engagement with clients and service planning partners as needed to coordinate reminder calls, medication and wellness checks upon request from the Care Coordination team • Participate in conjoint meetings or client transports with other Care Coordination staff • Provide oral and/or written status updates regarding client alerts, progress, regress, and needs to responsible Care Coordinator(s) and supervisor, and any service providers, legal mandate, or other care plan affiliates as needed to assist the program and clients • Attend meetings in the community

The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co-occurring disorder of mental illness and/or substance abuse.  They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.

The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co-occurring disorder of mental illness and/or substance abuse.  They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.

The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co-occurring disorder of mental illness and/or substance abuse.  They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.

The Crisis Respite Center (CRC), part of Parachute NYC, provides an innovative and unique “hospital diversion” model whereby persons seeking temporary residential/respite care can stay in a warm, friendly, safe, and supportive home-like environment where they are taught to use new recovery and relapse preventions kills.  This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding.  The CRC offers people experiencing a psychosis-related crisis with a short-term (one day to two weeks)residential alternative that will allow individuals to maintain daily activities and connect with community-based services and supports, including primary care.  The program will provide recovery oriented services incorporating Need Adapted Treatment and Intentional Peer Support.     Parachute NYC is an innovative CMS funded pilot project designed to support a continuum of community based services for individuals experiencing a psychosis related crisis, including specially trained mobile crisis teams and Crisis Respite Centers.

OASAS Peer Certificate and other Peer Certificate holders strongly encouraged to apply.   The Recreation Specialist engages people with mental illness and assists them in meeting the demands of community living by teaching them the necessary skills through a planned program of social, recreational and personal development activities designed to support their recovery, independence and self-determination, and enhance overall well-being and quality of life.   Responsibilities: - Work independently in the field, and as a member of a team to ensure the safety and well being of all residents receiving services - Search for,  integrate, and act as liaison to, appropriate and available community resources and recreational, social and personal development opportunities - Facilitate resident empowerment committees/activities - Provide training and assist residents with the safe handling of food and preparation of  meals as needed - Provide training for residents in the organization and maintenance of their apartments and personal living space - Participate in a 24/7 crisis response rotation, as indicated - Perform all duties in a manner that is appreciative of residents’ strengths and supportive of their continued recovery - Be informed of resident’s backgrounds, histories and assessments Encourage residents to function independently through prompts and role modeling - Assist residents in identifying and creating as many natural supports as possible - Acknowledge success and engage residents in collaborative problem solving - Create, and link residents/consumers to, appropriate social, recreational and personal development opportunities: engage residents in expressing recreational , social and personal development preferences - Develop monthly recreation schedule in consultation with Program Director - As needed, serve as an advocate for residents in overcoming stigma and other barriers to community integration - Maintain up to date, accurate, complete and timely documentation (handwritten and electronic word-processing) of resident progress in individual client records. - Support, guide and counsel residents towards self-management and self advocacy in all areas of functioning

In this position the Sr. Substance Use Specialist will provide substance abuse services and consultation as a member of a movile multi-disciplinary treatement team.   This position is located in Brooklyn.   ESSENTIAL JOB FUNCTIONS: - Responsible for integrating dual-recovery treatment - Works with both mental health and substance abuse in conjunction with the tasks of other team members. - Conducts assessments for substance abuse services - Conducts treatments in conjunction with the other team members - Responsibility for the recipients and for charting services - Responsible portion or all of creating the service plan - Responsible for ensuring revisions to the plan as the participant’s needs change - Advocating for the rights and preferences of the participant whenever possible - Will be on an on-call rotation and will back up the social worker. - Any other duties assigned by the Program 

The ACT teams Psychiatrist partners with the multi-disciplinary team to deliver comprehensive mental health treatment to individuals who have a mental illness that seriously impairs their functioning in the community. Serving those whose needs have not been met by traditional clinic-based approaches, this innovative, recovery-oriented, ‘best practice’ intervention delivers treatment to people in their homes, shelters, parks and anywhere else they happen to be living, engaging them in a sustained relationship that leads to recovery. ACT Teams are a mobile interdisciplinary team of professionals (psychiatry, nursing, social work, rehabilitation).

Do you have a passion for helping others? Do you have what it takes to promote Services for the Underserved’s (S:US) mission of transforming the lives of New Yorkers with life circumstances marked by homelessness, poverty, disabilities, addiction and mental health challenges?   If this sounds like you, apply for a fulltime Assistant Program Director (APD) position at S:US!   You will be joining a dedicated workforce of 2,400 employees serving over 37,000 individuals and families in New York City. S:US is committed to providing you with every opportunity to learn and grow professionally, and find a career path. The ideal candidate will have passion for working with people with intellectual/developmental disabilities. Services are provided in OPWDD-certified programs throughout New York City .           This position is located at our Buffalo IRA located on Buffalo Ave in Brooklyn,New YorkThe Assistant Program Director (APD) is responsible for ensuring our individuals have the supports and resources necessary to live meaningful lives, and that they align with their needs and aspirations within both their respective homes and communities. ESSENTIAL DUTIES & RESPONSIBILITIES:Promotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs. ·         Manage the holistic healthcare, nutrition, and wellness of individuals including tracking appointments, communicating with the CMS, Nurse, relevant doctors and managers.·         Ensures the coordination of all recreation and other community activities that promotes the participation and independence of individuals. ·         Encourages the independence of individuals and promotes relationship building within the community and with natural supports.·         Manages and directs the overall flow of the shift including assigning staff to appropriate individual ratios. ·         Supervise staff (DSPs and Shift Supervisors), while promoting learning and development by providing continual coaching and mentoring. ·         Role model the necessary behaviors that support independence and the aspirational desires of the individuals. ·         Ensures that health and safety requirements are observed including maintaining a stimulating and comfortable physical environment.·         To facilitate individuals’ participation in recreational activities and medical appointments, coordinates all transportation activities for the residence. ·         Manage the personal property of individuals and their ability to access personal items.·         Ensures compliance with regulatory agencies within mandatory time frames. ·         Supports the mission, vision, values of S:US. Additional responsibilities as deemed necessary by Program Director or designee   Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays    

Looking for a career that offers great pay, benefits, flexibility and growth? Well, S:US is the right place and now is the right time! S:US is looking for Maintenance Workers union to assist in maintaining the cleanliness of our shelter programs. The duties include: floor care (mopping, sweeping, buffing, waxing), cleaning bathrooms, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairway. The Maintenance Worker is also responsible for the exterior of the building, snow and ice removal and upkeep of the grounds. Also, assisting with moving and storing program supplies, office furniture, office equipment and dorm furniture.