Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!     This opportunity is available at our program located on Metropolitan Avenuein Middle Village, NY.     The Day Habilitation Specialist provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Position Summary: The Day Habilitation Specialist provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan.   Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays    

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on 80th Road , Jamaica Estates , Queens.    Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Do you have a passion for helping others? Do you have what it takes to promote Services for the Underserved’s (S:US) mission of transforming the lives of New Yorkers with life circumstances marked by homelessness, poverty, disabilities, addiction and mental health challenges?   If this sounds like you, apply for a fulltime Assistant Program Director (APD) position at S:US!   You will be joining a dedicated workforce of 2,400 employees serving over 37,000 individuals and families in New York City. S:US is committed to providing you with every opportunity to learn and grow professionally, and find a career path. The ideal candidate will have passion for working with people with intellectual/developmental disabilities. Services are provided in OPWDD-certified throughout New York City .           This position is located at 80th Road in Jamaica Queens. The Assistant Program Director (APD) is responsible for ensuring our individuals have the supports and resources necessary to live meaningful lives, and that they align with their needs and aspirations within both their respective homes and communities. ESSENTIAL DUTIES & RESPONSIBILITIES:Promotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs. ·        Manage the holistic healthcare, nutrition, and wellness of individuals including tracking appointments, communicating with the CMS, Nurse, relevant doctors and managers.·        Ensures the coordination of all recreation and other community activities that promotes the participation and independence of individuals. ·        Encourages the independence of individuals and promotes relationship building within the community and with natural supports.·        Manages and directs the overall flow of the shift including assigning staff to appropriate individual ratios. ·        Supervise staff (DSPs and Shift Supervisors), while promoting learning and development by providing continual coaching and mentoring. ·        Role model the necessary behaviors that support independence and the aspirational desires of the individuals. ·        Ensures that health and safety requirements are observed including maintaining a stimulating and comfortable physical environment.·        To facilitate individuals’ participation in recreational activities and medical appointments, coordinates all transportation activities for the residence. ·        Manage the personal property of individuals and their ability to access personal items.·        Ensures compliance with regulatory agencies within mandatory time frames. ·        Supports the mission, vision, values of S:US. Additional responsibilities as deemed necessary by Program Director or designee   Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays    

The Receptionist will provide general administrative and clerical support in an outpatient Certified Community Behavioral Health Clinic (CCBHC).   Responsibilities; - Greet guest - Answer telephone, screen and direct calls to appropriate staff - Open, post date and collate  correspondence daily - Create chart for new admissions - Fax and mail letters - Updates AWARDS Entitlements Module - Stuff invoices/statement  in envelopes monthly - Disseminate monthly carfare checks to consumers - Track Medicaid renewal, Food stamp recertification and SSA redetermination

  WE’RE HIRING! Join Services for the UnderServed (S:US) and help us make a difference. If you found yourself without work due to the coronavirus pandemic you’re not alone.The good news is that we have numerous opportunities.   Consider Becoming a Residential Aide      There's no better feeling than helping someone in need. Join our team and change lives today.  RESIDENTIAL AIDE   The Residential Aide will be responsible for providing a variety of support services in a residential shelter setting to assist with the supervision and safety of individuals. - Hourly house/room rounds and recording of time and findings in communications logbook on all shifts - Provide direct crisis intervention to clients and prepares incident reports of such interventions - Keep supervisor informed of all relevant information regarding the residents and the program. We are recruiting for Full-time positions at multiple locations,  Bronx, Brooklyn, Queens, Manhattan               Interviews are available immediately    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays   TO APPLY VISIT SUS.ORG/CAREERS OR EMAIL SS-HRRECRUITER@SUS.ORG   IND1

  WE’RE HIRING! Join Services for the UnderServed (S:US) and help us make a difference. If you found yourself without work due to the coronavirus pandemic you’re not alone.The good news is that we have numerous opportunities.   Consider Becoming a Direct Support Professional       There's no better feeling than helping someone in need. Join our team and change lives today.   DIRECT SUPPORT PROFESSIONAL - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation, socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Additional responsibilities as deemed necessary and/or appropriate by the Program Manager Opportunities are available at our programs located in The Bronx   Interviews are available immediately    S:US offers: Flexible scheduling, 1199 union benefits for our DSPs and the opportunity to find a new passion and career in direct support.   TO APPLY VISIT SUS.ORG/CAREERS OR EMAIL SS-HRRECRUITER@SUS.ORG   IND1

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on East 34th Street in Brooklyn, NY.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management   Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  

Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.

The Case Manager will;   Responsibilities: - Conduct intake process with new family members within 24 hours of admission.  This includes but is not limited to explanation of client’s rights and responsibilities and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Meet weekly to develop and monitor individual and family service plans in conjunction with family members to meet the family’s needs. - Provide child care referrals and assist families to navigate the NYC Department of Education system. - Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for family members. - Assess consumer readiness and barriers towards obtaining affordable permanent housing. - Escorting and preparing family members for successfully securing and maintaining permanent housing. - Accompany family members on medical, public benefit, and housing appointments, as necessary. - Assist family members with identifying and securing permanent affordable housing.  - Prepare and assist family members with the housing application/interview process. - Collaborate with other service providers to secure needed services for families. - Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities. - Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Develop referral network to support household members, especially minor children. - Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.  - Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate. - Act as advocate for family members as appropriate; encourage and support self- advocacy. - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills. - Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. - Liaison to community-based services and groups including civic, social service government, and business organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Adhere to on call system to facilitate crisis intervention, emergencies and other situations that require immediate action. - Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis. - Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards. - Working knowledge of various computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS, and CARES. - Assist in building evacuation during fire drills and building emergencies. - Evening and weekend hours will be required.  IND1

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.

The Case Manager will; - Conduct intake process with new clients within 24 hours of admission. This includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. - Prepare housing applications and assist clients with the housing application/interview process. - Monitor and assess client progression/regression in behavior and/or appearance. - Facilitate group and individual counseling, workshops, psych education, and recreational activities. - Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills. - Provide comprehensive case management services to an assigned caseload of 15-18 clients. - Develop initial service plans and conduct service plan reviews as needed for an assigned caseload. - Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. - Ensure that clients attend meals and maintain appropriate nutritional intake. - Provide crisis intervention and address all emergency situations as appropriate. - Assist in building evacuation during fire drills and building emergencies. - Monitor client medication compliance and collaborate with nursing staff monitor compliance - Refer clients to appropriate community resources as needed. - Maintain CPR/First Aid Certification. - Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA and SUS standards - Facilitate discharge/transfer process and documentation of same. - Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed. - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes. - A work schedule that includes some weekend and evening hours is required. - Any other duties as assigned by the Program Director, designee or as required.

Great opportunity for a Social Worker seeking their next career move. LMSW required. This position is located in the Bronx, schedule Monday-Friday 9a-5p, with flexibility and on-call. The Supervisor of Social Services for this transitional program will provide leadership and guidance to Case Managers around mental health and substance abuse issues, suicide prevention, psychiatric emergencies, crisis intervention, and consumer incidents. He/she will develop and maintain on site supportive services including, but not limited to peer support groups, relapse prevention, housing and ADL groups, and health education. He/she will act as a liaison to the HASA-EPU around admissions and room closures. Ideal candidates must be Licensed Master Social Worker (LMSW). And have a minimum of three (3) years clinical experience with individuals with HIV/AIDS, substance abuse issues, mental illness, and history of homelessness Candidates should have a Minimum of two years supervisory experience required. Knowledge of the NYC HRA HASA entitlement system preferred.

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.  

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on 45th Avenue in Flushing, NY. Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Hull Street in Brooklyn, NY so you can work close to home.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

We are seeking a Peer Specialist as part of the CCBHC, Article 31 Outpatient Mental Health Clinic at Wellness Works. Our clinic is located in Brooklyn, NY. The Peer Specialist will promote client advocacy as part of the OnTrackNY team, ensures the quality of care for consumers who are living with mental health diagnosis, and provides harm reduction outreach and case management services. OnTrackNY is an innovative treatment program at the Wellness Works Clinic serving adolescents and young adults who are within two years of experiencing the onset of non-affective psychosis. Those with Recovery Coach, Peer and Family Advocacy experience strongly encouraged to apply.   The Peer Specialist will perform the following functions; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement by forging strong connections with participants and families residing in homeless shelters (including S:US Blake and S:US Renaissance) and surrounding communities. Undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between treatment team members and participants when they experience ambivalence about substance use  treatment (including Medication-Assisted Treatment (MAT) and outpatient Substance Use Disorder (SUD) treatment). - Combating Overdose: Peer Specialists will be certified to train and distribute Naloxone kits to individuals and their family members. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as substance use and psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.

Seeking a Peer Specialist with personal/lived experience interested in working in a shelter setting in Brooklyn.    The Peer Specialist will; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement with teams by forging strong connections with participants and families, undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between team members and participants when they experience ambivalence about treatment. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery-oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.

We are currently seeking Case Managers interested in working in our Brooklyn shelter.   The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required

The Clinical Supervisor will;   - Provide social work interventions to remove psychosocial barriers to health and wellness. - Collaborates with members of the healthcare team, the patient/family and community liaisons to assure patients’ psychosocial and socioeconomics needs are addressed wherever possible. - Advocate for and empower patients to maintain a level of control over their health and wellness. - Provide and maintain educational materials. - Manage a specific case load of patients referred by clinic staff. - Provide close monitoring of patients through follow up contacts and coordinate services with other providers as necessary. - Provide crisis intervention; assess and coordinate protective service issues. - Document interventions in patients’ medical records. - Maintain knowledge of resources available in the area community. - Maintain current in the field by attending seminars, continuing education courses, workshops, etc. - Provide staff education. - Develop clinical programs and materials. - Interact with community agencies involved in health and social services, represent agency in meetings and events in the community. - Promote positive working relationships with Social Service teams. - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes. - A work schedule that includes some weekend and evening hours is required. - Any other duties as assigned by the Registered Nurse, designee or as required.