Services for the Underserved

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Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
Job Locations US-NY-New York
The Shift Supervisor is responsible for the overall operations of the program or facility during his/her assigned shift.  On evening, nights, holidays and weekend shifts, these duties will be expanded to include supervision of all staff.   Provides supervisory oversight and training to residential aides and contracted maintenance staff. Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of personnel in their absence.
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
Job Locations US-NY-New York
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
Job Locations US-NY-Confidential
Under the supervision of Regional Director, the Aegis Program Director is responsible for the day to day management of the Aegis shelter. This shelter provides housing and services to families who have survived Domestic Violence using a trauma-informed approach. The ideal candidate will be well versed in trauma informed care from both educational and professional applications.   In this position you will; - Supervise the management team consisting of clinical supervisor, trauma informed care supervisor, facility manager and shift supervisor.     - Assesses program operations, identifies problems, establishes priorities, and develops timetables and strategies for their resolution. - Establishes clinical, administrative and operational policies and procedures and monitors their implementation. - Insures compliance with contractual and licensing requirements and agency policies maintains required records, prepares required reports. - Conduct chart audits to insure compliance with HRA, OTDA and OCFS regulations. - Reviews literature and development in the domestic violence movement. - Provides staff training directly and through use of consultants, seminars and agency training unit. Develop program initiatives informed by trauma informed care and Post Traumatic Stress Disorder theory. - Conducts staff and management team meetings and establish case conference agendas. - Intervenes in unusual clinical situations and instructs staff how to proceed. - Participates in establishing and maintaining positive relations and linkages with service providers, governmental agencies, civic organizations and community groups or leaders. - Represents SUS and participate in domestic violence community task force, Mayor’s Office to Combat Domestic Violence, Coalition for Domestic Violence, NYSCODV - Provide analysis and direct the development of the program budget for review with the Executive Management. Administer and monitor program budget and recommend budget modifications to Executive Management. - Attends all scheduled meetings and training sessions. - Performs all other duties as directed by immediate supervisor.
Job Locations US-NY-New York
Under the supervision of the Facility Manager the Residential Aide provides shift coverage, with possibility of flexible, rotating shift schedule, and weekend coverage.   - Provide direct crisis intervention to clients and prepares incident reports of such interventions - Monitor client when they are taking their medication if necessary - Inform staff of any prescriptions given to client that must be filled (especially 12am-8am and weekend shifts) - Brief incoming shifts of status of the facility (which includes all clients in and out of facility) - Give verbal and written warnings to clients and hand out appropriate consequences such as extra chores, removal of store and telephone privileges - Inform treatment staff of any concerns via an entry in communication logbook or a note in treatment staff mailbox - Make copies of forms to be utilize for store passes, cigarette distribution, meal checklists, etc. - Serve as staff escort when necessary - Partake in educational training to enhance skills related to job function - Performs various other tasks and responsibilities (i.e. facilitate morning/evening focus group - Participate in staff meetings as required - Provide coverage in the cafeteria during meal times, monitor the client bed area and remove any unnecessary items in accordance with DHS rules - Coordinate and oversee morning/dispatches, petty cash (tokens, carfare, and lunch and dinner money) and escorts for clients as assigned and needed - Hourly house/room rounds and recording of time and findings in communications logbook on all shifts - Keep supervisor informed of all relevant information regarding the residents and the program - Other duties as requested by supervisor
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.  
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
Job Locations US-NY
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
Job Locations US-NY-New York
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
Job Locations US-NY-New York
Seeking HRA professionals with homeless prevention experience, apply today to learn more about this opportunity!   The Program Director will manage two performance based programs aimed at improving health outcomes and housing status among homeless or unstably housed people living with HIV. He / She will utilize new and emerging best practices, including health education, patient navigation & care coordination, to engage and retain HIV+ participants in regular primary health care.   ESSENTIAL JOB FUNCTIONS:             - Manage and monitor all aspects of HomeBase program on DHS contractual requirements and SUS guidelines. - Manage and monitor daily HomeBase program operations based on city, state, and federal regulatory requirements and DHS contractual requirements. - Manage and monitor ongoing expenditures, resource allocation, and utilization of Finance assistance requests. - Complete written reports to division management, SUS executive management, and funding source/s as required; program progress and highlights, consumer census, housing and employment placement, staffing, and service utilization. - Provide supervision, guidance, and performance evaluations to HomeBase management team - Develop administrative program guidelines and protocols as appropriate. - Develop program policy & procedures governing the provision of services to consumers and day to day program operations. - Enforce corporate compliance protocols, SUS employee policies, procedures, and protocols, and incident management policies, procedures and protocols. - Monitor the integrity of client data and ensure that internal chart reviews are conducted consistently and regularly. - Participate in professional development and training through agency-wide in-service trainings, outside trainings, and facilitate in-house trainings for staff. - Participate in and monitor the recruitment, hiring, and selection of direct care and supervisory personnel. - Facilitate periodic staff meetings and case conferences as appropriate.  - Monitor the provision of and documentation of all services provided to clients.  - Participate in division management meetings as needed. - Ensure all interactions support the mission statement and core values of SUS. - Additional duties as assigned by the Vice President, and Urgent Housing. - A work schedule that includes some weekend and evening hour’s maybe will be required.
Job Locations US-NY-Bronx
The Maintenance Worker ensures the proper maintenance and upkeep of the shelter. Responsibilities include assisting in developing consumer’s ability to maintain individual residents on basic cleaning and safety, maintain cleanliness in assigned areas within the facility. The Maintenance Worker oversees floor care (mopping, sweeping, buffing, waxing), cleaning cafeteria and kitchen areas, bathrooms, emptying trash, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairways and/or elevators. Minor repairs and building maintenance throughout assigned areas of the facility, including; painting, plastering, repairing furniture, maintaining smoke detectors, and fire extinguishers.
Job Locations US-NY-New York
Under the Supervision of the Director, the Clinical Supervisor is responsible for the coordination of client services and case conferences as well as providing direct supervision to case managers, housing specialist and vocational specialist.   The ideal candidate will possess experience in the fields of mental health, child welfare, child development, or other related fields. Strong working knowledge of psychodynamics, group work, case work, health systems and human and child development. Experience working with domestic violence and an understanding of Post-Traumatic Stress Disorder and trauma informed care is preferred.   JOB FUNCTIONS: - Interviews residents using standard case work techniques to determine suitability for residential services to assess their level of psychological functioning and make admissions decisions - Conducts all initial assessments and assigns residents to a case manager and determines - Makes counseling related referrals and serves as liaison to mental health agencies as needed - Develops and maintains linkages with service providers - Represents program at community task force and conference meetings - Prepares client referral reports to supportive service providers and monitors and evaluates client progress records - Provides clinical supervision and audits charts to ensure that notes are completed in a timely fashion by clinical staff - Supervise program in Director’s absence - Attends all scheduled meetings and training sessions - The candidate should be able to read d documents for analytical purposes - Working knowledge of AWARDS, CARES, SORTS systems - English and Spanish speaking is a plus
Job Locations US-NY-New York
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
Job Locations US-NY-New York
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.  
Job Locations US-NY-Bronx
The Shift Supervisor will; - Provides supervisory oversight and training to residential aides. Supervision includes, but is not limited to, ongoing individual supervisory meetings; ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; evaluating paperwork and documentation including the Security Log. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. - Responsible for maintaining fire safety which includes monthly fire drills and maintaining fire drill logs; etc. - Perform administrative duties as requested, including but not limited to filling out transfer paperwork; completing intakes with new clients, compete reports; maintain roster in CARES and accurately record bedding; maintain mail logs, etc. - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Director of Social Services and Program Director as needed. - Assist with new family arrivals, apartment turnovers and complete intakes and program orientation. - Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - May be responsible for cleaning program areas after or before usage. - Assist with move outs, curfew violators and new residents. Complete intakes with new residents. - Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house workshops, and participation in other support service activities. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Conduct periodic building and grounds inspections and make facility manager aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Participate in ongoing individual supervision, team meetings, and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed - Perform other duties related to the program as delegated by the Facility Manager and Program Director
Job Locations US-NY-New York
Under the supervision of the Assistant Program director, the Intake Case Manager job tasks include:  - Screens and assesses applicants applying for Homebase Services. - Serves as the primary initial SUS contact point for Homebase applicants - Navigates applicants for program services through intake process, documentation standards and necessary supports. - Conduct intake and follow-up appointments with program applicants in person, and if necessary in the field at Department of Homeless Services (DHS) installations, homeless shelters and other outreach/recruitment locations. - Understand and communicate the programs’ eligibility and admission criteria. - Demonstrate sound understanding of Homebase - Assess households’ immediate service needs, providing referrals when necessary for immediate services. - Document intake screenings and maintain records for each applicant and enrolled participant in DHS CARES. - Collect required documentation for program enrollment and scan documents for digital archiving. - Assist applicants with obtaining necessary financial documentation for program enrollment. - Participate in team meetings.     - Prepare formal letters and enclosures for distribution to applicants and referral sources.     - Completion of other tasks as assigned by manager. - Additional duties as assigned by program leadership.
Job Locations US-NY-New York
The Case Manager provides case management to individuals and families in need of homeless prevention services. Communicate with other staff members as needed and participate in case conference and meetings.   KEY ESSENTIAL FUNCTIONS: - Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs. - Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment. - Promote linkage with other service providers that will help participants obtain and maintain housing stability. - Assure timely intakes, assessments, service plans and referrals. - Provide service description and overview to prepare participants for full service engagement. - Collaborate with program participants to develop service plans that correlate with resolving barriers to maintaining housing stability. - Attend training and provide feedback on presentations. Assist participants with obtaining employment services such as job training, job readiness and employment workshops
Job Locations US-NY-New York
The Case Manager provides case management to individuals and families in need of homeless prevention services. Communicate with other staff members as needed and participate in case conference and meetings.   KEY ESSENTIAL FUNCTIONS: - Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs. - Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment. - Promote linkage with other service providers that will help participants obtain and maintain housing stability. - Assure timely intakes, assessments, service plans and referrals. - Provide service description and overview to prepare participants for full service engagement. - Collaborate with program participants to develop service plans that correlate with resolving barriers to maintaining housing stability. - Attend training and provide feedback on presentations. Assist participants with obtaining employment services such as job training, job readiness and employment workshops
Job Locations US-NY-New York
The Case Manager provides case management to individuals and families in need of homeless prevention services. Communicate with other staff members as needed and participate in case conference and meetings.   KEY ESSENTIAL FUNCTIONS: - Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs. - Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment. - Promote linkage with other service providers that will help participants obtain and maintain housing stability. - Assure timely intakes, assessments, service plans and referrals. - Provide service description and overview to prepare participants for full service engagement. - Collaborate with program participants to develop service plans that correlate with resolving barriers to maintaining housing stability. - Attend training and provide feedback on presentations. Assist participants with obtaining employment services such as job training, job readiness and employment workshops