Services for the Underserved

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Job Locations US-NY-New York
The Vocational Case Manager provides and coordinates client services.    ESSENTIAL DUTIES & RESPONSIBILITIES: - Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies - Provides vocational services and consultation as a member of a multi-disciplinary team. visits clients in their home and other settings required. - Responsible for integrating vocational goals and services - Provides aid and assistance through all phases of the vocational service provision - Performing routine clinical services as a member of the Team  - Responsible for charting client services - Responsible Vocational portion or all of creating the service plan - Responsible for integrating vocational goals and services with the tasks of all the team members - Responsible for ensuring revisions to the plan as the participant’s needs change - Advocating for the rights and preferences of the participant whenever possible - Responsible for creating a monthly spreadsheet with names of tenants and their employment status - Follow-up quarterly with all employed tenants - Assist with making monthly contact with tenant as needed - Participate in bi-weekly monthly meeting - Participate in monthly supervision to address any work-related tasks or concerns - Other duties as assigned - Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards - Facilitate discharge/transfer process and documentation of same - Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes - A work schedule that includes some weekend and evening hours is required - Other duties as assigned
Job Locations US-NY-Brooklyn
Job Locations US-NY-Brooklyn
We are currently seeking Case Managers interested in working in our Brooklyn shelter.   The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required
Job Locations US-NY-Brooklyn
The Social Worker will work be responsible for the overall delivery and coordination of services for homeless families residing in an Adult Families with Children Tier II shelter. The (Family) Social Worker is responsible for interfacing with the New York City Department of Homeless Services Staff, Shelter providers and relevant community based organizations to enhance and ensure families are in receipt of optimal care and service coordination; be responsible for the completion of psychosocial assessments of complex families impacted by multiple systems. Assess family needs and facilitate appropriate linkages for families to community based services. Work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions.
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
Job Locations US-NY-Brooklyn
The Case Manager provides weekly case management to assigned family caseload to ensure the quality of care for homeless families.   Responsibilities: - Conduct intake process with new family members within 24 hours of admission.  This includes but is not limited to explanation of client’s rights and responsibilities and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Meet weekly to develop and monitor individual and family service plans in conjunction with family members to meet the family’s needs. - Provide child care referrals and assist families to navigate the NYC Department of Education system. - Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for family members. - Assess consumer readiness and barriers towards obtaining affordable permanent housing. - Escorting and preparing family members for successfully securing and maintaining permanent housing. - Accompany family members on medical, public benefit, and housing appointments, as necessary. - Assist family members with identifying and securing permanent affordable housing.  - Prepare and assist family members with the housing application/interview process. - Collaborate with other service providers to secure needed services for families. - Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities. - Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Develop referral network to support household members, especially minor children. - Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.  - Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate. - Act as advocate for family members as appropriate; encourage and support self- advocacy. - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills. - Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. - Liaison to community-based services and groups including civic, social service government, and business organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Adhere to on call system to facilitate crisis intervention, emergencies and other situations that require immediate action. - Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis. - Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards. - Working knowledge of various computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS, and CARES. - Assist in building evacuation during fire drills and building emergencies. - Evening and weekend hours will be required. 
Job Locations US-NY-Bronx
The Residential Aide will; - Provide direct crisis intervention to clients and prepares incident reports of such interventions - Monitor client when they are taking their medication if necessary - Inform staff of any prescriptions given to client that must be filled (especially 12am-8am and weekend shifts) - Brief incoming shifts of status of the facility, this includes all clients in and out of facility - Give verbal and written warnings to clients and hand out appropriate consequences such as extra chores, removal of store and telephone privileges - Inform treatment staff of any concerns via an entry in communication logbook or a note in treatment staff mailbox - Make copies of forms to be utilize for store passes, cigarette distribution, meal checklists, etc. - Serve as staff escort when necessary - Partake in educational training to enhance skills related to job function - Performs various other tasks and responsibilities (i.e. facilitate morning/evening focus group. - Participate in staff meetings as required - Provide coverage in the cafeteria during meal times, monitor the client bed area and remove any unnecessary items in accordance with DHS rules - Coordinate and oversee morning/dispatches, petty cash (tokens, carfare, and lunch and dinner money) - Some Residential Aides will provide escorts for clients as assigned and needed based on driver’s license status and eligibility. Driving eligibility is determined by SUS Driver Eligibility Policy. - Hourly house/room rounds and recording of time and findings in communications logbook on all shifts - Keep supervisor informed of all relevant information regarding the residents and the program. - Other duties as assigned by supervisor
Job Locations US-NY-Brooklyn
The Administrative Assistant ensures the smooth and efficient operation of the clerical and support services of the program.   Responsibilities: - Prepare daily roster. - Communicate with DHS regarding all vacancies. - Develop and tracks all new intakes until all intake paperwork is completed and Case Manager assignment has been made. - Assist the Facility Manager with tracking and filling all vendor visits, work orders, service calls, drills, and inspection checklists. - Assist the Program Director, Facility Manager and Food Services Director with purchasing and inventory control. - Maintain copies of all program and agency forms and documents. - Assist with creating schedules, menus, newsletters, fliers and program material. - Answer phones and directs calls as appropriate.  Receive and distributes mail, faxes, and deliveries. - Assist with the management of the staffing schedule. - Take and prepare meeting minutes as assigned. - Assist the Director of Social Services and Senior Case Managers with incident reporting and filing. - Collect and Input data as assigned. Assist in data management projects. - Report all problems with office equipment and schedules repairs and/or maintenance, as appropriate. - Assist with the preparation of monthly reports. - Support program staff with filing, including creating and maintaining Archived Filing System. - Provide administrative support to Program Director, Director of Social Services, Psychiatrist, Facility Manager and Senior Case Managers as requested. - Notify supervisory staff of any crisis and address all emergency situations as appropriate.  - Assist in building evacuation during fire drills and building emergencies. - Maintain CPR/First Aid Certification. - Participate in interdisciplinary staff meetings and case conferences as needed.  - Any other duties assigned by the Program Director. - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.  - A work schedule that includes some weekend and evening hours will be required.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Brooklyn
The Case Manager will;   Responsibilities: - Conduct intake process with new family members within 24 hours of admission.  This includes but is not limited to explanation of client’s rights and responsibilities and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Meet weekly to develop and monitor individual and family service plans in conjunction with family members to meet the family’s needs. - Provide child care referrals and assist families to navigate the NYC Department of Education system. - Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for family members. - Assess consumer readiness and barriers towards obtaining affordable permanent housing. - Escorting and preparing family members for successfully securing and maintaining permanent housing. - Accompany family members on medical, public benefit, and housing appointments, as necessary. - Assist family members with identifying and securing permanent affordable housing.  - Prepare and assist family members with the housing application/interview process. - Collaborate with other service providers to secure needed services for families. - Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities. - Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Develop referral network to support household members, especially minor children. - Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.  - Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate. - Act as advocate for family members as appropriate; encourage and support self- advocacy. - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills. - Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. - Liaison to community-based services and groups including civic, social service government, and business organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Adhere to on call system to facilitate crisis intervention, emergencies and other situations that require immediate action. - Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis. - Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards. - Working knowledge of various computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS, and CARES. - Assist in building evacuation during fire drills and building emergencies. - Evening and weekend hours will be required.  IND1
Job Locations US-NY-New York
The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.
Job Locations US-NY-New York
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.  
Job Locations US-NY-Brooklyn
Seeking a Peer Specialist with personal/lived experience interested in working in a shelter setting in Brooklyn.    The Peer Specialist will; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement with teams by forging strong connections with participants and families, undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between team members and participants when they experience ambivalence about treatment. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery-oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.
Job Locations US-NY-Brooklyn
We are currently seeking Case Managers interested in working in our Brooklyn shelter.   The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required
Job Locations US-NY-New York
The Clinical Supervisor will;   - Provide social work interventions to remove psychosocial barriers to health and wellness. - Collaborates with members of the healthcare team, the patient/family and community liaisons to assure patients’ psychosocial and socioeconomics needs are addressed wherever possible. - Advocate for and empower patients to maintain a level of control over their health and wellness. - Provide and maintain educational materials. - Manage a specific case load of patients referred by clinic staff. - Provide close monitoring of patients through follow up contacts and coordinate services with other providers as necessary. - Provide crisis intervention; assess and coordinate protective service issues. - Document interventions in patients’ medical records. - Maintain knowledge of resources available in the area community. - Maintain current in the field by attending seminars, continuing education courses, workshops, etc. - Provide staff education. - Develop clinical programs and materials. - Interact with community agencies involved in health and social services, represent agency in meetings and events in the community. - Promote positive working relationships with Social Service teams. - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes. - A work schedule that includes some weekend and evening hours is required. - Any other duties as assigned by the Registered Nurse, designee or as required.
Job Locations US-NY-New York
The Trauma Informed Care Specialist position is a great opportunity for a Licensed Social Worker or Mental Health Professional (LMSW, LMHC) to join a Domestic Violence family shelter team that is leading trauma-informed care for those individuals in need of safety and security while in crisis.   The Licensed Professional will;   - Assess residents for trauma within 1 week after entering the facility. - Identify stressful situations, thought patterns, and behaviors that would place/show that the resident in crisis mode - Provide biweekly individual trauma counseling - Provide weekly group counseling for trauma survivors - Refer severe trauma survivors (children, teenagers and adults) to outside mental health agencies - Provide family counseling when applicable - Provide weekly counseling to children/teenagers when necessary - Refer resident to appropriate staff members at Aegis for all concrete services not directly associated with their mental health. - Complete individual and group notes in a timely fashion - Accompany residents to psychiatric emergency ward or appointments when necessary -  Work with outside mental health agencies to monitor residents’ compliance with treatment and progress in treatment      - Participate in biweekly clinical meetings to collaborate with Clinical staff to ensure the resident is receiving the most effective services available
Job Locations US-NY-New York
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.  
Job Locations US-NY-New York
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.  
Job Locations US-NY-New York
The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing.  Key Responsibilities: - Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals - Meet weekly with client to assist with the achievement of individual service plan goals - Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions - Document case management activities in accordance with agency and funding source guidelines and procedures - Achieve monthly placement quota, as assigned - Facilitate workshops, groups and escort clients as applicable - Attend staff meetings and trainings to enhance skills that are related to job function - Must be able to work flexible, alternate schedules