Services for the Underserved

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Job Locations US-NY-Brooklyn
The Residential Aide will be responsible for providing a variety of support services in a residential shelter setting to assist with the supervision and safety of individuals through a recovery rehabilitative focus of care.     Responsibilities: - Maintain daily census and become familiar with consumer population. - Establish and maintain appropriate staff/consumer boundaries and direct consumers to the appropriate staff or department in order to address their needs. - Provide guidance and information to consumers around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.  - Monitor consumer behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure consumer safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - Responsible for laundering bed linens, bathroom towels, kitchens towels, and all other washable items used in the facility by consumers and staff. - Assist consumers in the laundering of their personal clothes and items during assigned laundry times. - Assist in meal service. Monitor consumers during mealtimes and all other activities taking place within the facility. - May be responsible for cleaning program areas after or before usage. - Provide guidance to consumers in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house vocational training, and participation in other support service activities. - Prepare and distribute hygiene supplies and other living supplies to consumers. - Manage clothing donations/clothing closet. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Accompany shelter residents to appointments as assigned. - Conduct periodic building and grounds inspections and make shift supervisor aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Assist House Managers with fire drills and building evacuations during emergencies and provide consumer with fire safety and prevention information as needed. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification. - A work schedule that includes some weekend and evening hours will be required. - Perform other duties related to the program as delegated by the House Managers and/or Assistant Director, Facility Operations.
Job Locations US-NY-Brooklyn
The Residential Aide will be responsible for providing a variety of support services in a residential shelter setting to assist with the supervision and safety of individuals through a recovery rehabilitative focus of care.     Responsibilities: - Maintain daily census and become familiar with consumer population. - Establish and maintain appropriate staff/consumer boundaries and direct consumers to the appropriate staff or department in order to address their needs. - Provide guidance and information to consumers around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.  - Monitor consumer behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure consumer safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - Responsible for laundering bed linens, bathroom towels, kitchens towels, and all other washable items used in the facility by consumers and staff. - Assist consumers in the laundering of their personal clothes and items during assigned laundry times. - Assist in meal service. Monitor consumers during mealtimes and all other activities taking place within the facility. - May be responsible for cleaning program areas after or before usage. - Provide guidance to consumers in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house vocational training, and participation in other support service activities. - Prepare and distribute hygiene supplies and other living supplies to consumers. - Manage clothing donations/clothing closet. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Accompany shelter residents to appointments as assigned. - Conduct periodic building and grounds inspections and make shift supervisor aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Assist House Managers with fire drills and building evacuations during emergencies and provide consumer with fire safety and prevention information as needed. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification. - A work schedule that includes some weekend and evening hours will be required. - Perform other duties related to the program as delegated by the House Managers and/or Assistant Director, Facility Operations.
Job Locations US-NY-New York
Under the supervision of the Clinical Supervisor, provides case management and coordinates client services for this Domestic Violence shelter. The Case Manager will  interview clients using standard case work techniques to determine suitability for services; provides individual and group counseling for clients, maintain clinical records, conduct domestic violence groups; coordinate legal, immigration referral services for clients.. The Case Manager will represent the program at community meetings regarding legal immigration rights of trauma and women’s issues.
Job Locations US-NY-New York
Seeking a Peer Specialist with personal/lived experience interested in working in a shelter setting in mid-town Manhattan.    The Peer Specialist will; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement with teams by forging strong connections with participants and families, undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between team members and participants when they experience ambivalence about treatment. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery-oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.
Job Locations US-NY-New York
The LPN meets with the Program Director, Director of Social Services, Registered Nurse, and Social Service staff to coordinate shelter residents to receive ongoing treatment in the community.  The LPN will; - Take vital signs, such as blood pressure, temperature and weight - Assist with diabetes medication and treatment  - Take medical histories and enter information in computer systems  - Coordinate with Case Managers, Senior Case Managers and Director of Social Services to ensure proper care, nutrition and treatment plans are followed  - Follow up with community health care providers to ensure medical treatment plans are documented, monitored and followed - Have flexibility to work a schedule that includes evenings and weekends 
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are looking for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.   Our shelter is located on Ralph Ave in Brooklyn, NY.  
Job Locations US-NY-Brooklyn
SCOPE OF ROLE:    The Maintenance Worker will: Carry out minor repairs and building maintenance throughout assigned areas of the facility.  This includes but is not limited to; painting, plastering, repairing furniture, maintaining smoke detectors, and fire extinguishers. Responsible for exterior snow and ice removal as well as upkeep of the grounds.  This includes but is not limited to sidewalk maintenance, mowing grass, trimming shrubbery, maintaining landscaping, rodent removal, and all other aspects of the building exterior.   
Job Locations US-NY-Brooklyn
The Case Manager will;   Responsibilities: - Conduct intake process with new family members within 24 hours of admission.  This includes but is not limited to explanation of client’s rights and responsibilities and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Meet weekly to develop and monitor individual and family service plans in conjunction with family members to meet the family’s needs. - Provide child care referrals and assist families to navigate the NYC Department of Education system. - Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for family members. - Assess consumer readiness and barriers towards obtaining affordable permanent housing. - Escorting and preparing family members for successfully securing and maintaining permanent housing. - Accompany family members on medical, public benefit, and housing appointments, as necessary. - Assist family members with identifying and securing permanent affordable housing.  - Prepare and assist family members with the housing application/interview process. - Collaborate with other service providers to secure needed services for families. - Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities. - Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Develop referral network to support household members, especially minor children. - Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.  - Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate. - Act as advocate for family members as appropriate; encourage and support self- advocacy. - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills. - Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. - Liaison to community-based services and groups including civic, social service government, and business organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Adhere to on call system to facilitate crisis intervention, emergencies and other situations that require immediate action. - Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis. - Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards. - Working knowledge of various computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS, and CARES. - Assist in building evacuation during fire drills and building emergencies. - Evening and weekend hours will be required.  This program is located at Ralph Avenue Brooklyn, NY 11233   IND1
Job Locations US-NY-Brooklyn
This program is located at Ralph Avenue Brooklyn, NY 11233   The Case Manager will;   Responsibilities: - Conduct intake process with new family members within 24 hours of admission.  This includes but is not limited to explanation of client’s rights and responsibilities and grievance procedures. - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same. - Meet weekly to develop and monitor individual and family service plans in conjunction with family members to meet the family’s needs. - Provide child care referrals and assist families to navigate the NYC Department of Education system. - Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for family members. - Assess consumer readiness and barriers towards obtaining affordable permanent housing. - Escorting and preparing family members for successfully securing and maintaining permanent housing. - Accompany family members on medical, public benefit, and housing appointments, as necessary. - Assist family members with identifying and securing permanent affordable housing.  - Prepare and assist family members with the housing application/interview process. - Collaborate with other service providers to secure needed services for families. - Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities. - Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Develop referral network to support household members, especially minor children. - Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.  - Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate. - Act as advocate for family members as appropriate; encourage and support self- advocacy. - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills. - Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. - Liaison to community-based services and groups including civic, social service government, and business organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Adhere to on call system to facilitate crisis intervention, emergencies and other situations that require immediate action. - Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis. - Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards. - Working knowledge of various computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS, and CARES. - Assist in building evacuation during fire drills and building emergencies. - Evening and weekend hours will be required.  IND1       Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.   S:US IS AN EQUAL OPPORTUNITY EMPLOYER  
Job Locations US-NY-New York
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
Job Locations US-NY-New York
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.
Job Locations US-NY-New York
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.   This position is located at 135 Street New York, NY 10030  
Job Locations US-NY-Brooklyn
The Residential Aide will be responsible for providing a variety of support services in a residential shelter setting to assist with the supervision and safety of individuals through a recovery rehabilitative focus of care.    This position is located at Blake Avenue Brooklyn, NY 11208   Responsibilities: - Maintain daily census and become familiar with consumer population. - Establish and maintain appropriate staff/consumer boundaries and direct consumers to the appropriate staff or department in order to address their needs. - Provide guidance and information to consumers around the daily activity schedule, House Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.  - Monitor consumer behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure consumer safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - Responsible for laundering bed linens, bathroom towels, kitchens towels, and all other washable items used in the facility by consumers and staff. - Assist consumers in the laundering of their personal clothes and items during assigned laundry times. - Assist in meal service. Monitor consumers during mealtimes and all other activities taking place within the facility. - May be responsible for cleaning program areas after or before usage. - Provide guidance to consumers in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house vocational training, and participation in other support service activities. - Prepare and distribute hygiene supplies and other living supplies to consumers. - Manage clothing donations/clothing closet. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Accompany shelter residents to appointments as assigned. - Conduct periodic building and grounds inspections and make shift supervisor aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Assist House Managers with fire drills and building evacuations during emergencies and provide consumer with fire safety and prevention information as needed. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification. - A work schedule that includes some weekend and evening hours will be required. - Perform other duties related to the program as delegated by the House Managers and/or Assistant Director, Facility Operations.
Job Locations US-NY-New York
Supporting independence and community inclusion, S:US’ Homeless Services division promotes person-centered services that focus on recovery. We apply evidence-based practice, data-driven accountability, compassion and dedication to our work. Our mission to bring opportunity to all includes recognizing and amplifying the diverse strengths of the people we serve and our teams. We strive to instill respect and integrity into each interaction and support the voices of the people we serve.   The Regional Director will provide day to day (varies by division) strategic guidance to ensure that the Homeless Services is fully executing on all client care expectations. The Regional Director under the guidance of the Vice President or Sr. Regional Director will partner with S:US funders, oversite agencies, and executive leadership to elevate the S:US service deliveries to all stakeholders. They are highly influential in managing all program services including advocacy, housing, case management, and access to other essential services as needed.   ESSENTIAL DUTIES & RESPONSIBILITIES:   Leadership - Works under limited supervision of the Vice President or Sr. Regional Director requiring higher planning skills and project management skills. - Manages and coaches shelter program directors to develop leadership skills and customizes development plans for each individual to optimize consistent competencies throughout their scope of accountability. - Lead directors in adapting and improving service models to be responsive to a changing environment. - Participate in and monitor the recruitment, hiring, and talent development. - Provide program and professional supervision, lead required staff and project management team meetings and trainings, monitor program outcomes. - Participate in division management meetings as needed and facilitate staff meetings and case conferences as appropriate. - Manages special projects and all other assignments as determined by the Vice President or Sr. Regional Director. - Confirms services are delivered in accordance with agency culture, mission, vision and values.                 Data Accountability - Develop, monitors and evaluates all program work plans, outputs and outcomes to ensure goals are met. Identify and implement actions to improve goal attainment as necessary. - Develop and monitor data collection to report consumer outcomes and service effectiveness.                 Compliance - Monitors that each program is meeting regulatory requirements, modeling best practices and integrating new tools and initiatives into its work model. - Enforce corporate compliance protocols, SUS employee policies, procedures, protocols, and incident management policies, procedures and protocols. - Timely submission of reports, inquiries, response to internal and external stakeholders                 Operations - Maintain accountability and operation within established budget. - Remains current and updated on new regulations, policies, industry trends, and best practices. - Monitors quality standards and consumer satisfaction are met and sustained. - Provide routine managerial oversight of programs including expenditure approval, timesheet approval, report submission, staff hiring and performance appraisal, etc. - Develop program policy & procedures governing the provision of services to consumers and day to day program operations. - Monitor the provision of and documentation of all services provided to consumers. - Oversight of training and program specific orientation for new hires                 External Relations - Represents the agency and programs and in a professional manner to funders, consumers, potential consumers, referring agencies, network members, etc. - Market and promote agency programs and services to potential referral sources to maximize capacity. - Perform other duties as required. IND1
Job Locations US-NY-New York
The Community Coordinator will work as a member of a team to improve relationships between the Shelter program and the neighboring community including residents, businesses and Community Police Officers. Community Coordinators will focus on safety, security and quality of life issues. The Community Coordinator will assist in problem solving, communication and relationship building. Community Coordinators will identify resources in the community for Shelter residents and will develop collaborative community projects for both Shelter Residents and neighbors to participate in.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Bronx
The Recreation Specialist will; - Provide in classroom child care when necessary, supervise the after school and summer program. - Plan trips, recreational and cultural activities appropriate to children’s interest and developmental levels, prepare monthly schedule. - Maintain recreational space with age appropriate toys, arts and craft. - Accompany children and parents to events when necessary. - Provide guidance and information to clients around the daily activity schedule, House Rules, Program Policies and Procedures - Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Responsible for cleaning program areas after usage. - Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, in-house vocational training, and participation in other support service activities. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Participate in ongoing individual supervision, team meetings, and trainings as appropriate. - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed  - Other duties as assigned.