Services for the Underserved

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Job Locations US-NY-Brooklyn
We are currently seeking Case Managers interested in working in our Brooklyn shelter.   The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required
Job Locations US-NY-Bronx
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Graff Avenue in Bronx, NY.  Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Job Locations US-NY-Flushing
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on 45th Avenue in Flushing. Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Job Locations US-NY-Brooklyn
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Cornelia Street in Brooklyn, NY.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  
Job Locations US-NY-New York
 Join Services for the UnderServed (S:US) and help us make a difference                      Do you have a passion for helping others? Do you have what it takes to help Services for the UnderServed (S:US) meet its mission of transforming the lives of thousands of vulnerable New Yorkers? There's no better feeling than helping someone in need. Join our team and change lives today!    We are hiring full time Case Managers for our Homeless Shelters located in The Bronx, Brooklyn,Manhattan Interviews are available immediately!    Case Manager   The Case Managerprovides and coordinates client services.   Responsibilities: - Conduct intake process with new clients within 24 hours of admission. - Conduct psychosocial, vocational/educational, and housing assessments.  - Provide accurate, complete, and timely documentation of the provision ofsupportive social services and client progression/regression toward the goals of securing permanent affordable housing. - Prepare housing applications and assist clients with the housing application/interview process. - Provide comprehensive case management services to an assigned caseload. - A work schedule that includes some weekend and evening hours is required          TO APPLY VISIT SUS.ORG/CAREERS OR EMAIL SS-HRRECRUITER@SUS.ORG        Help make a change in someones life!
Job Locations US-NY-New York
The Intake Specialist will; - Screens and assesses applicants applying for emergency shelter, SUS/Serrvices & Homebase. - Serves as the primary initial SUS contact point for Veterans and their families. - Navigates applicants for program services through intake process, documentation standards and necessary supports.   ESSENTIAL JOB FUNCTIONS - Schedule and conduct intake and follow-up appointments with program applicants, including screenings via telephone, in person, and in the field at Department of Homeless Services (DHS) installations, homeless shelters and other outreach/recruitment locations. - Understand and communicate the programs’ eligibility and admission criteria. - Demonstrate sound understanding of Homebase and Veterans Division programs. - Assess households’ immediate service needs, providing referrals when necessary for immediate services. - Document intake screenings and maintain records for each applicant and enrolled participant in both DHS CARES and AWARDS systems. - Collect required documentation for program enrollment and scan documents for digital archiving. - Assist applicants with obtaining necessary documentation for program enrollment. - Notify Veteran households of intake decisions. - Provide referrals for Veterans services both in-house and for external supports. - Develop strong linkages with referring workers and agencies. - Assemble intake reports including spreadsheets to summarize data. - Participate in team meetings. - Prepare formal letters and enclosures for distribution to applicants and referral sources.     - Respond to information requests from internal SUS staff and DHS. - Maintain close contact with participants and staff. - Participate in SUS Veterans Service Fair(s) and other company events. - Completion of other tasks as assigned by manager. Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.
Job Locations US-NY-Brooklyn
The Social Worker will work be responsible for the overall delivery and coordination of services for homeless families residing in an Adult Families with Children Tier II shelter. The (Family) Social Worker is responsible for interfacing with the New York City Department of Homeless Services Staff, Shelter providers and relevant community based organizations to enhance and ensure families are in receipt of optimal care and service coordination; be responsible for the completion of psychosocial assessments of complex families impacted by multiple systems. Assess family needs and facilitate appropriate linkages for families to community based services. Work within a crisis driven environment with a knowledge base of substance abuse and addiction, domestic violence, child maltreatment, trauma, and mental health conditions.
Job Locations US-NY-Brooklyn
The Case Manager provides and coordinates family services.    - ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct intake process with new family members within 24 hours of admission. This includes but is not limited to explanation of client’s rights and responsibilities, viewing of “Love and Life” video, and grievance procedures - Conduct psychosocial, as well as vocational/educational and housing assessments - Meet weekly with each family and develop and monitor family independent living plans - Maintain active independent living plans at all times and complete weekly progress notes - Provide child care referrals and assist families to navigate the NYC Department of Education system as well as ACS - Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, landlords and other service providers as resources for family members - Assess family readiness and barriers towards obtaining affordable permanent housing - Escort, prepare and assist family members in successfully identifying, securing and maintaining permanent housing - Accompany family members on medical, public benefit, and housing appointments, as necessary - Facilitate supportive group and individual counseling, workshops, psych education, and recreational activities - Conduct apartment inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills - Assist family members with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up - Assist family members with problem solving and crisis intervention by addressing all emergency situations as appropriate - Act as advocate for family members as appropriate; encourage and support self-advocacy - Work as a member of the social service team in the development of on-site and off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration - Participate in ongoing individual supervision, team meetings, case conferences and trainings - Adhere to on call system to facilitate crisis intervention, emergencies and situations that require immediate action - Maintain CPR/ First Aid and Mandated Reporter Certification - Maintain up-to-date, accurate, complete, and timely consumer chart documentation in compliance with agency standards - Knowledge of computer programs including e-mail, Microsoft Windows, Word, Excel, AWARDS and CARES - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes - Assist in building evacuation during fire drills and building emergencies - Evening and weekend hours will be required
Job Locations US-NY-New York
We are currently seeking a Program Coordinator to join our Urban Farmers Division. The Program Coordinator supports a comprehensive therapeutic horticulture service that functions as an innovative supplement to other supports received by the individuals and families S:US serves. The role uses urban farming and gardening as a therapeutic tool, as an employment pathway, and as a device to advance the personal and professional goals of participants. The Program Coordinator promotes engagement in Urban Farms activities, supporting participants in achieving personal and professional goals through Urban Farms programming.   ESSENTIAL DUTIES & RESPONSIBILITIES: Client Engagement - Serves as a liaison to client support staff in identifying, assessing, and mentoring potential Urban Farms participants. - Works with support staff in identifying and assessing goals for Urban Farms participants, including matching the goals and current skill levels of participants to appropriate roles and activities. - Provides direct supervision to Assistants and other participants, offering hands-on instruction and coaching as needed. - Develops schedules for Assistants and other participants to support operational needs and to provide participants with opportunities for personal and professional development. - Develops and offers group educational activities, workshops, and trainings in collaboration with the Director and Manager to meet broad operational needs or shared participant goals. - Supports development of programming curricula, and directly supervises or instructs activities when appropriate. Special Programs - Supports participation in markets, assisting with market staffing and logistics. - Provides job coaching for Assistants assigned to farmers’ markets. - Works collaboratively with the Director and Program Coordinators on farm product development and other entrepreneurial initiatives. - Supports other S:US special programs and events where appropriate, including an annual Harvest Celebration. Reporting - Works with the Director and clients’ support teams in maintaining and reporting protocols and records for program activities, client engagement, participant goal tracking, and other participant metrics.
Job Locations US-NY-New York
WE’RE HIRING PROGRAM DIRECTORS FOR OUR BRONX AND BROOKLYN RESIDENTIAL PROGRAMS!              Join us on Thursday , September 30th for immediate interviews.    TO APPLY, VISIT SUS.ORG/CAREERS OR EMAIL CWilliams-Bannister@sus.org to arrange your interview   The Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person.  All persons shall live a life with dignity conforming to each personal value system.  Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well-trained staff, access to the quality health care, clinical supports, and a clean and safe home. The Program Director is an empathetic and compassionate leader who will focus on enhancing the quality of life of all the people supported in their respective program. .  They will lead their program and staff and ensure that they are continuously improving the quality of the programs and providing excellent quality of life for the people we support. They will be responsible for ensuring that they are meeting the regulatory and quality standards.  They will ensure that people supported are treated with dignity and respect. They will focus on developing strategies to educate, develop their team so that the mission, vision and values of the organization are achieved.  The leader will ensure that the expectations and desires of the people supported and their circle of support are met.   They will provide transformational leadership that positions the residential team to adapt to changes in people’s needs as they arise.   They will manage and lead their team and provide 24-hour support in emergency situations.  This will include all aspects of their program including direct care. ESSENTIAL DUTIES & RESPONSIBILITIES: Person Centered Planning - Ensures that a person-centered focus is used to provide care and support by all staff who work within the residence Leadership - Provides leadership and direction for the residence through a combination of activities, including but not limited to observation, mentoring, coaching. Regulatory - Maintains all records in compliance with OPWDD regulations.   Quality Improvement - Continually monitors program to look for areas that could improve. IND1
Job Locations US-NY-New York
The VP of Government & Community Relations serves as S:US’ primary advocate with New York City, New York State and Federal elected and appointed officials regarding issues and funding critical to S:US’ mission. in collaboration with the executive leadership, the VP is responsible for creating and implementing a strategy to engage community leaders and elected officials with the goal of influencing public policy that impacts the work of S:US. The VP advises on and coordinates government and community relations efforts across the organization.   The position is based out of NYC and is eligible for a hybrid remote work arrangement   ESSENTIAL DUTIES & RESPONSIBILITIES: Relationship Building - Cultivate and maintain relationships with community leaders and elected officials in district, in Albany and in Washington, DC. - Establish and maintain contracts with public officials, social, educational and civic leaders. - Serve on boards and committees and participate in cooperative activities with other related groups to forward the concerns of the agency.  Advocacy - Play an advocacy role with city, state and federal bodies that impact the work of the organization. - Capitalize on internal organizational expertise as well as external resources (trade associations, coalitions etc.) to lead advocacy on issues significant to S:US. - Represent the organization at trade associations and other advocacy groups to which S:US belongs. - Keep organization’s leadership and staff apprised of and appropriately engaged in legislative and advocacy activities.  Current Affairs - Stay current on existing and proposed city, state and federal legislation that impacts the populations served by S:US. - Identify potential ways to build S:US’ presence in the press through news stories, op-eds and other media platforms.  Supervision - Manage consultants related to this work. - Other duties as assigned.
Job Locations US-NY-Brooklyn
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Jefferson Avenue in Brooklyn.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays .
Job Locations US-NY-Brooklyn
Schedule: Fri-Mon 8am-4pm, Tues 9am-5pm (Wed, Thurs off) Looking for a career that offers benefits, flexibility and growth? Well, S:US is the right place and now is the right time! S:US is looking for Maintenance Workers union to assist in maintaining the cleanliness of our shelter programs. The duties include: floor care (mopping, sweeping, buffing, waxing), cleaning bathrooms, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairway. The Maintenance Worker is also responsible for the exterior of the building, snow and ice removal and upkeep of the grounds. Also, assisting with moving and storing program supplies, office furniture, office equipment and dorm furniture.
Job Locations US-NY-New York
WELLNESS COACHES (CASE MANAGERS) PAYING $40k FIRM | FULL-TIME | FLEXIBLE SCHEDULES | MULTIPLE LOCATIONS IN NYC   ARE YOU LOOKING FOR AN OPPORTUNITY THAT MAKES YOU FEEL FULFILLED?   You understand what it means to have another chance in life.  You relate to life hurdles and how they can impact someone else’s life.  You have the ability to utilize your skills to transform the lives of others. We are looking for Wellness Coaches who have a passion to help others, to serve as case managers.  As a Wellness Coach you will assist consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network.    This is great opportunity for those looking to build a career in the not-for-profit social services arena.  With a passion to help others, you can easily progress into other positions such as Vocational Specialist, Clinical Coordinator, Program Director.
Job Locations US-NY-New York
As a leading provider of residential and support services to individuals with special needs, Services for the UnderServed provides the resources you need to build on your experience amidst our culture of team support. Ongoing training and attention to your development help to ensure your success. Your achievements and leadership are rewarded by advancement opportunities. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.   We are currently seeking an Assistant for our Property Management Division.  
Job Locations US-NY-Bronx
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Rombouts Avenue in Bronx, NY.  Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Job Locations US-NY-Brooklyn
The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.    
Job Locations US-NY-Brooklyn
The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.    
Job Locations US-NY-Bronx
The Peer Specialist will perform the following functions; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement by forging strong connections with participants and families residing in homeless shelters (including S:US Blake and S:US Renaissance) and surrounding communities. Undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between treatment team members and participants when they experience ambivalence about substance use  treatment (including Medication-Assisted Treatment (MAT) and outpatient Substance Use Disorder (SUD) treatment). - Combating Overdose: Peer Specialists will be certified to train and distribute Naloxone kits to individuals and their family members. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as substance use and psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.
Job Locations US-NY-Bronx
The Peer Specialist will perform the following functions; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement by forging strong connections with participants and families residing in homeless shelters (including S:US Blake and S:US Renaissance) and surrounding communities. Undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between treatment team members and participants when they experience ambivalence about substance use  treatment (including Medication-Assisted Treatment (MAT) and outpatient Substance Use Disorder (SUD) treatment). - Combating Overdose: Peer Specialists will be certified to train and distribute Naloxone kits to individuals and their family members. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as substance use and psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.