Services for the Underserved

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Job Locations US-NY-Amityville
The Outreach Specialist will provide outreach and ongoing support, and assisting team members in the delivery of daily services, including providing positive modeling, peer counseling, support and encouragement to participants.    ESSENTIAL DUTIES:   - Provide outreach through the distribution of materials, information, education and prevention messages to community members and possible program participants. -  Offer formal and informal program presentations to community groups, businesses, and organizations. - Provide resource and referral services to potential participants, particularly for VA services and entitlements, public benefits, and housing resources. - Develop, assess, and monitor strategic outreach plan in an effort to focus on finding Veterans, specifically: female Veterans, OEF/OIF/ND Veterans, and Veterans of low and extremely low income. - Attend VA sponsored and non-VA sponsored events to spread program awareness. - Use creative ideas to spread awareness of SSVF; i.e., outreach material, radio PSA’s, public television, etc.   -  Partner with other SSVF grantees to conduct outreach as necessary. - Interface with representatives from community agencies and partnering service providers in order to facilitate the delivery of program services and maintain a steady flow of referrals. - Develop a referral network and follow up to keep contacts warm.   - Conduct street outreach with local DSS offices. - Respond to notification of street homeless Veterans; immediately outreach and engage. - Act as a liaison to community groups including civic, social service, government, businesses, and non-profit organizations. - Maintain a strong working relationship with colleagues and program management. - Act as advocate for participants as appropriate; encourage and support self-advocacy. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings, and trainings. -  Respond to information requests from internal staff. - Maintain confidentiality of all program participants and staff.    - Represent the organization in a positive and appropriate manner to outside entities. - Perform other duties related to the program as defined by the Regional Director.
Job Locations US-NY-New York
The Outreach Specialist will deliver outreach and supportive services to veteran families, providing engagement and ongoing support, and assisting team members in the delivery of daily services, including providing positive modeling, peer counseling, support and encouragement to participants.    Responsibilities: - Provide outreach through the distribution of materials, information, education and prevention messages to community members and possible participants. - Address crowds of varying sizes and offer program presentations. - Provide resource and referral services to community members and possible participants, particularly for U.S. Department of Veterans Affairs services and entitlements, public benefits, and housing resources. - Develop, assess and monitor strategic outreach plan and resources in conjunction with SSVF staff. - Develop, assess and monitor strategic outreach plans in partnership with other SSVF programs. - Interface with representatives from referring agencies and partnering service providers in order to facilitate the delivery of program services and a steady flow of referrals. - Assist program participants with accessing needed community services (housing, medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up.  - Act as advocate for participants as appropriate; encourage and support self- advocacy. - Maintain a strong working relationship with colleagues and program managers. - Document all services in compliance with agency standards. - Work as a member of the social service team in the development of on-site and off-site socialization, educational, risk reduction and skill building activities with a view towards permanent housing stability. - Liaison to community based services and groups including civic, social service government, businesses and non-profit organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Respond to information requests from internal SUS staff. - Participate in SUS Veterans Service Fair(s) and other company events.
Job Locations US-NY-New York
The Team Leader will;   - Coordinate SSVF operations as part of the program management team in the NYC Continuum of Care (CCoC). - Directly supervise a staff of SSVF outreach and housing workers. - Support program implementation efforts across the full SUS SSVF service region (NYC and Long Island). - Monitor, assess and report on the delivery and documentation of core services and supports for veterans and their families. - Provide leadership for the team, especially training, supervision, problem-solving for difficult or stagnant cases, and guidance on documentation standards, as directed by Division leadership. - Support SUS’ commitment to ongoing quality assurance and improvement. - Assist in the implementation and development of best practices in the field. - Maintain a small caseload of SSVF participants, as needed, in accordance with agency SSVF standards. ESSENTIAL JOB FUNCTIONS - Manage the outreach and housing team’s daily workflow, logs, and coordination with SUS intake and case management staff. - Provide regular feedback to SUS Regional Director regarding program goals and targets, challenges, and staff updates as needed.  - Respond to client needs promptly, accurately and with courtesy and respect.  Model appropriate behavior.  Represent the organization in a positive and appropriate manner. - Provide program and professional supervision, coordinate team meetings and trainings, assist with the monitoring of program outcomes and core services (e.g., Housing Stability Plans, mandatory paperwork, outcomes, HMIS data reports, SUS, VA and CARF-related requirements). - Conduct and document health and safety drills/QA checks, as per agency standards. - Ensure that staff works with veterans and their families to measure and assess the impact of services that support homelessness prevention and rapid re-housing; from assessment to service planning, delivery and review. - Regularly perform reviews of charts, AWARDS, and other Veterans Services records/systems, helping to ensure that the program is following the rules and regulations of licensing and funding agencies, and in accordance with organizational policies and procedures. - Coordinate documentation of intake screenings and housing services in SUS and NYC database systems. - Effectively communicate with the Veterans Services team by providing constructive feedback to Veterans Services staff regarding Quality Assurance reviews. - Assist with the management of SUS’ Veterans data in the HMIS and HOME systems. - Work alongside staff as needed for compliance/quality improvement measures and promote collaborative quality improvement and planning. - Assist with accreditation reviews, monitoring visits and program audits.
Job Locations US-NY-Amityville
The Outreach Specialist will deliver outreach and supportive services to veteran families, providing engagement and ongoing support, and assisting team members in the delivery of daily services, including providing positive modeling, peer counseling, support and encouragement to participants.    Responsibilities: - Provide outreach through the distribution of materials, information, education and prevention messages to community members and possible participants. - Address crowds of varying sizes and offer program presentations. - Provide resource and referral services to community members and possible participants, particularly for U.S. Department of Veterans Affairs services and entitlements, public benefits, and housing resources. - Develop, assess and monitor strategic outreach plan and resources in conjunction with SSVF staff. - Develop, assess and monitor strategic outreach plans in partnership with other SSVF programs. - Interface with representatives from referring agencies and partnering service providers in order to facilitate the delivery of program services and a steady flow of referrals. - Assist program participants with accessing needed community services (housing, medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up.  - Act as advocate for participants as appropriate; encourage and support self- advocacy. - Maintain a strong working relationship with colleagues and program managers. - Document all services in compliance with agency standards. - Work as a member of the social service team in the development of on-site and off-site socialization, educational, risk reduction and skill building activities with a view towards permanent housing stability. - Liaison to community based services and groups including civic, social service government, businesses and non-profit organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Respond to information requests from internal SUS staff. - Participate in SUS Veterans Service Fair(s) and other company events.
Job Locations US-NY-New York
Position Summary: The Entitlements Specialist works as a member of the team to screen, assess, and follow-up with very-low income Veterans/Veteran families who are homeless or at risk of becoming homeless.  Ensure appropriate participant documentation is obtained and signed. Communicate effectively with service team to rapidly assign cases and address issues from presenting veterans. Support veterans during every step of their benefits/entitlements application, recertification and renewal processes as a means of maximizing income, accessing resources/care, and improving their overall housing stability.   - Delivers support to Veterans and their families in the areas of benefits advocacy, employment coordination and education/training services, both directly and through referral. - Coordinate Veteran households’ access to income supports, insurance, and benefits. - Assists team members in the delivery of daily services to support participants housing and income stability plans.   JOB FUNCTIONS:   - Assist Veteran households with accessing needed community services, including but not limited to public benefits such as SNAP, WIC and TANF, clothing, legal & child care services, educational and training resources, transportation assistance, and other supports through the development of a referral network and close follow-up. - Support veterans in identifying/enrolling in VA benefits. - Ensure all VA benefit paperwork is provided to school certifying official and submitted - Complete ongoing trainings to obtain/maintain SOAR certification for rapid SSI SSDI processing. Actively utilize the SOAR model to support participants’ income needs and report on SOAR success rates as required by the program. - Develop, assess and monitor income plans and resources in conjunction with SSVF staff. - Act as advocate for participants as appropriate; encourage and support self- advocacy. - Complete fieldwork at SSA, HRA, VBA, Medicaid, and other community-based and governmental agencies, escorting participants as needed to their benefits appointments and hearings. - Maintain a strong working relationship with colleagues and program managers. - Document all services in compliance with agency standards. - Liaison to community-based services and groups including civic, social service government, businesses and non-profit organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Complete other tasks as assigned by management.
Job Locations US-NY-New York
The Senior Service Coordinator will provide intensive case management/care coordination that addresses complex problems facing homeless veterans transitioning to and maintaining permanent housing in the community, and primarily, assist same with resolving barriers and finding/maintaining stable housing.   This individual should demonstrate an understanding of veteran homelessness, supportive housing and apartment finding, services in supportive housing (e.g. case management, life skills building), mental illness, substance abuse disorders, public systems and issues affecting homeless veterans.   Responsibilities: •Assists in the hoimefinding process for homeless veterans transitioning to permanent housing Engage veterans living in supportive housing and assist them in meeting the ongoing demands of community living and maintaining their housing, linking them to services that supportive of  their self-directed goals, independence and self-determination •Provide Case Management and care coordination for veterans in supportive housing, engage clients in the development of rehabilitation and housing support goals, and collaborate with them in developing a Housing Support Plan. •Conduct group meetings on Wellness Self Management and  Integrated Dual Disorder Treatment as necessary. •Complete service plans and required reviews for all clients •Regularly assess, correct and report apartment and personal living space inspections conditions as assigned
Job Locations US-NY-New York
The Housing Specialist, SSVF works a member of the social service team to provide Rapid Rehousing and Homelessness Prevention services to veterans/veteran families; functions as a bridge between veterans and housing providers to empower program participants to overcome barriers and meet the goals identified on their individualized housing stability plans;  identifies safe, affordable permanent housing options for clients; fosters relationships with landlords and to link each program participant with appropriate community supports to ensure their housing stability.