Position Summary: The Veterans Education to Employment Case Manager works with the Veterans Services Employment team to support participants’ employment and training goals.
- Coordinate education to employment efforts with community partners, employers and schools to identify and link short-term education to employment programs/initiatives to eligible veterans.
- Utilize a strengths-based approach to help veteran’s access training, education & employment services.
- Develop and update individual, person-centered plans for employment placement, training and retention with veteran participants.
- Assist veterans with resumes revisions, updates and catering them to specific jobs/industries.
- Assist team members in the delivery of services to support participants’ program goals.
- Support student veterans through case management services as they work to complete coursework and successfully graduate.
- Coordinate employment and educational goals in concert with employment Case Managers and Job Developers
- Effectively track training enrollments, financial cost and training outcomes.
- Become well-versed in program and procedures to appropriately assist assigned veterans.
- Maintain a strong working relationship with colleagues and program staff.
- Develop and maintain a system for tracking grants spending and training outcomes with program management.
- Document all services in compliance with agency standards.
- Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings.
- Participate in SUS Veterans Service Fair(s), the Veterans Day Parade, and other company events
- Complete other tasks as assigned by management.
The Housing Specialist, SSVF works a member of the social service team to provide Rapid Rehousing and Homelessness Prevention services to veterans/veteran families; functions as a bridge between veterans and housing providers to empower program participants to overcome barriers and meet the goals identified on their individualized housing stability plans; identifies safe, affordable permanent housing options for clients; fosters relationships with landlords and to link each program participant with appropriate community supports to ensure their housing stability.
The Outreach Specialist, MTA Contract Staff will deliver outreach and supportive services to homeless individuals and families throughout Nassau and Suffolk Country along each of the three rail lines. These lines include train stations, tracks, and surrounding areas. This will be done by providing engagement and ongoign support, and assisting team members in the delivery of daily services, including providing positive modeling, peer counseling, support and encouragement to participants.
- Provide outreach through the distribution of materials, information, education and prevention messages to community members and possible participants.
- Provide resource and referral services to community members and possible participants, particularly for entitlements, public benefits, and housing resources.
- Develop, assess, and monitor strategic outreach plan and resources in conjunction with MTA and SUS.
- Interface with representatives from community agencies and partnering service providers in order to facilitate the delivery of program services.
- Assist homeless individuals by assessing need for community services (housing, medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral, and appropriate follow up.
- Act as advocate for participants as appropriate; encourage and support self-advocacy.
- Maintain a strong working relationship with colleagues and program management.
- Document all services in compliance with MTA and SUS standards.
- Liaison to community groups including civic, social service, government, businesses, and non-profit organizations.
- Participate in ongoing individual supervision, team meetings, case conferences, division meetings, and trainings.
- Respond to information requests from internal SUS and MTA staff.
- Participate in SUS and MTA meetings and other company events.
- Respond to participants’ needs promptly, accurately and with courtesy and respect. Model appropriate behavior. Represent the organization in a positive and appropriate manner to outside resources.
- Maintain confidentiality of all program participants and staff.
- Perform other duties related to the program as defined by the Regional Director.