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Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our supportive housing programs, providing services that include: driving program vehicle to drop off and pick up residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
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The Outreach Specialist will;
• Provide telephonic, written and face to face outreach and orientation services for each Health Home eligible client in order to facilitate Health Home enrollment and retention
• Utilize internet databases, health record systems, and other resources to explore client eligibility and contact information
• Utilize Electronic Health/Medical Record system(s) of assigned Health Home(s) to maintain ongoing clinical documentation and records upholding all HIPAA regulations and confidentiality protocols to record each interaction with every client served.
• Assist Care Coordinators in securing and identifying needed referrals to community and network medical, behavioral health and social assistance providers through telephonic, written, and/or face to face outreach, research, and maintenance of the program resource directory
• Provide follow up services via telephonic or face to face engagement with clients and service planning partners as needed to coordinate reminder calls, medication and wellness checks upon request from the Care Coordination team
• Participate in conjoint meetings or client transports with other Care Coordination staff
• Provide oral and/or written status updates regarding client alerts, progress, regress, and needs to responsible Care Coordinator(s) and supervisor, and any service providers, legal mandate, or other care plan affiliates as needed to assist the program and clients
• Attend meetings in the community
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The Clinical Coordinator will be working with Young Adults, ages 18-24 who have a serious mental illness or serious emotional disturbance. The position requires the Clinical Coordinator to possess expertise managing clinical issues including substance use disorders, mental health and cognitive disabilities. The ideal candidate will have the ability to communicate effectively and respectfully with people from diverse cultures and backgrounds and be responsible for providing specialized assessment of Young Adults educational, psychological and social needs. This role will engage in collateral visits with health, educational and vocational professionals, develop groups, and evidence based practice interventions and approaches for the population.
One of goals of the program will be aimed at providing innovative and unique services to individuals coming NYS licensed residential treatment facilities (RTFS), state psychiatric facilities or have recently left the foster care system. The Young Adults will need to have the ability to live independently in the community if provided with supportive services or would otherwise be at-risk of street or sheltered homelessness if discharged to a non-supportive housing environment.
Job Responsibilities:
- Provides integrated counseling and holistic services that effectively engage young adults and promote personal’s growth and wellness, housing stability and accomplishment of service plan goals on an ongoing basis.
- Creates and maintains confidential records, charts and logs for youth documenting all relevant information from individual and group interventions as well as with collateral support.
- Ensures that case records are compliance with regulatory guidelines and other requirements as outlined by S:US
- De-escalates crises; attends to emergencies following agency protocol and young adult wellness plan.
- Advocates on behalf of youth needs and preferences.
- Escort young adults to offsite meetings if needed.
- Conduct workshops on various life-skill issues, such as hygiene, anger management, self-esteem, and problem-solving, cleaning and laundry, job development, College Bound Track workshop, LGBTQI Training and Computer literacy workshop.
- Collaborates and makes referrals with community providers.
- Participate in weekly multidisciplinary meeting (protocol).
- Conduct Annual Functional Assessments to identify strengths and challenges to be addressed in the Service Plan.
- Maintain healthy relationships with the young adults, mindful of boundaries and mutual respect.
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The Peer Specialist ensures the quality of care for consumers who are living with mental health problems, and provides harm reduction outreach and case management services.
Responsibilities:
- Interface with representatives from Probation/ Parole in order to encourage consumer compliance with requirements and facilitate communication.
- Act as an advocate for consumers as appropriate; encourage and support self- advocacy.
- Develop and facilitate a peer support group for agency consumers.
- Develop, with consumers, individualized strategies for reducing the negative consequences of drug use and not taking medication for mental illness.
- Provide outreach intervention and referral services through the distribution of materials, information, education and prevention messages to consumers in their homes and/or in group settings.
- Promote problem solving and decision making skill development, particularly in the areas of drug use, sexual risk reduction, and medical treatment.
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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The Generalist provides quality support services, ensuring that members receive the necessary degree of support to facilitate reaching their indicated goals.
Responsibilities:
- Engage clubhouse members in the kitchen, maintenance and clerical units, including working alongside members to execute tasks.
- Be able to cook, complete job development and teach computer skills
- Facilitate and participate in the day- to- day activities of an assigned unit on a rotating basis, with the emphasis on promoting consumer empowerment
- Provide assistance, training, monitoring, and direction of members’ chosen unit activities, and other program related activities.
- Make programming available in such a manner as to model mainstream community e.g. Celebrate holidays on the actual holiday. Provide recreation and leisure ,etc.
- Accompany members on various group outings and social events.
- Ensure that the assigned unit logbook is current and contains group notes, attendance sheets and monthly unit schedules.
- Assist in facilitating groups as needed in the program on a day-to-day basis.
- Assist members in developing a individualized plan that reflects the members’ expressed personal goals as they relate to the Clubhouse and their general goals.
- Ensure that the members receive the necessary degree of support to facilitate reaching their indicated goals.
- Coordinate, supervise and maintain member case records. Encourage and inspire members to work or attend school/training
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The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co occurring disorder of mental illness and/or substance abuse. They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management.
Responsibilities:
- Help find, engage, and enroll clients from the NYS DOH list of eligible Brooklyn and Manhattan Medicaid beneficiaries who have chronic illness and possible mental illness and or substance abuse
- Assure that clients reliably attend medical appointments at outpatient clinics
- Assure that clients comply with prescription regiment
- Write clear service plans and progress notes and maintain meticulous documentation of service visits
- Provide services in the Clinical Home and in the community
- Carry a caseload of clients, each of which is to be visited once and at least one service provided during the course of a calendar month
- Coordinate ancillary care for clients to ensure continuous, comprehensive care
- Collaborate with all members of the team, primary care and specialty doctors and all partners on a regular basis
- Initiate appropriate referrals to additional services including home care and notify appropriate support staff of referral to ensure authorization
- Assist clients to obtain access to transportation
- Research, evaluate and recommend community resources to meet non medical needs of client (i.e. alternative resource programs, support groups and community support services.)
- Work with Medical Home team inpatient providers, discharge planners and nurse partners to ensure efficient use of inpatient resources and a timely discharge to an appropriate setting
- Facilitate and participate in client care conference for medical and peer review
- Collaborate with mental heath and substance abuse care providers to ensure coordination of all services and integration of services
- Work collaboratively with the ValueOptions Field Care Coordinator to provide and link clients to services that facilitate illness management
- Provide verbal and written illness management educational protocols
- Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with CIDP policy
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The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor
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The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.
Responsibilities:
- Engage people with mental illness and assist them in meeting the demands of community living and maintaining their housing by teaching them the necessary skills, and linking them to services that will support their recovery, independence and self-determination
- Conduct Group Meetings on Wellness Management
- Complete service plan reviews for all residents
- Regularly assess, correct and report apartment and personal living space inspections conditions as assigned
- Provide Case Management for residents, engage residents in setting rehabilitation and housing support goals, and collaborate with them in developing a Housing Support Plan where indicated.
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The Family Specialist will; provide for continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.
JOB FUNCTIONS:
- Work collaboratively as part of an integrated behavioral health team to address the needs of the “whole person”, including their physical and emotional health.
- Apply knowledge of family dynamics and relationships to enhance our engagement of families, and operate our family support services.
- Provide ongoing counseling to couples and families struggling with Depression, Drug Addiction, Marital, Child/Parental issues, Low Self-Esteem and Psychosocial Stressors.
- Maintain clinical records in accordance with SUS documentations, procedures and policies
- Ensure through staff development that the organization’s commitment to individualized supports and personal fulfillment is promoted on a level and within the community.
- To provide clinical services such as intake/diagnostic evaluations methods, mental status exams, and use of the DSM-IV
- To participate in regularly scheduled clinical supervision
- To comply with clinical productivity standards as established by Management/Director of Mental Health
- To be available for after-hours telephone contact for clients in crisis Health
- To perform other duties as assigned
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The Licensed Practical Nurse will assist the Registered Nurse and be responsible for supporting the individuals we served by taking vital signs, such as blood pressure, temperature and weight, working with consumers in filling prescriptions and coordinating appointments as needed. The LPN will follow up with community health care providers to ensure medical treatment plans are documented, monitored and followed. The LPN will conduct home visits on a monthly basis visiting up to 25 consumers, refer residents to emergency care, coordinate treatment and discharge planning with hospital staff. Compliance with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes is required.
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The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co occurring disorder of mental illness and/or substance abuse. They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.
Responsibilities:
- Help find, engage, and enroll clients from the NYS DOH list of eligible Brooklyn and Manhattan Medicaid beneficiaries who have chronic illness and possible mental illness and or substance abuse
- Assure that clients reliably attend medical appointments at outpatient clinics
- Assure that clients comply with prescription regiment
- Write clear service plans and progress notes and maintain meticulous documentation of service visits
- Provide services in the Clinical Home and in the community
- Carry a caseload of clients, each of which is to be visited once and at least one service provided during the course of a calendar month
- Coordinate ancillary care for clients to ensure continuous, comprehensive care
- Collaborate with all members of the team, primary care and specialty doctors and all partners on a regular basis
- Initiate appropriate referrals to additional services including home care and notify appropriate support staff of referral to ensure authorization
- Assist clients to obtain access to transportation
- Research, evaluate and recommend community resources to meet non medical needs of client (i.e. alternative resource programs, support groups and community support services.)
- Work with Medical Home team inpatient providers, discharge planners and nurse partners to ensure efficient use of inpatient resources and a timely discharge to an appropriate setting
- Facilitate and participate in client care conference for medical and peer review
- Collaborate with mental heath and substance abuse care providers to ensure coordination of all services and integration of services
- Work collaboratively with the ValueOptions Field Care Coordinator to provide and link clients to services that facilitate illness management
- Provide verbal and written illness management educational protocols
- Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with CIDP policy
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The Peer Specialist ensures the quality of care for consumers who are living with mental health diagnosis, and provides harm reduction outreach and case management services. The Peer Specialist will interface with representatives from Probation/ Parole in order to encourage consumer compliance with requirements and facilitate communication, act as an advocate for consumers as appropriate; encourage and support self- advocacy. Responsibilities include; develop and facilitate a peer support group for agency consumers, provide referral services through the distribution of materials, information, education and prevention messages to consumers in their homes and/or in group settings.
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The Licensed Practical Nurse will assist the Registered Nurse and be responsible for supporting the individuals we served by taking vital signs, such as blood pressure, temperature and weight, working with consumers in filling prescriptions and coordinating appointments as needed. The LPN will follow up with community health care providers to ensure medical treatment plans are documented, monitored and followed. The LPN will conduct home visits on a monthly basis visiting up to 25 consumers, refer residents to emergency care, coordinate treatment and discharge planning with hospital staff. Compliance with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes is required
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The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.
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The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co occurring disorder of mental illness and/or substance abuse. They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.
Responsibilities:
- Help find, engage, and enroll clients from the NYS DOH list of eligible Brooklyn and Manhattan Medicaid beneficiaries who have chronic illness and possible mental illness and or substance abuse
- Assure that clients reliably attend medical appointments at outpatient clinics
- Assure that clients comply with prescription regiment
- Write clear service plans and progress notes and maintain meticulous documentation of service visits
- Provide services in the Clinical Home and in the community
- Carry a caseload of clients, each of which is to be visited once and at least one service provided during the course of a calendar month
- Coordinate ancillary care for clients to ensure continuous, comprehensive care
- Collaborate with all members of the team, primary care and specialty doctors and all partners on a regular basis
- Initiate appropriate referrals to additional services including home care and notify appropriate support staff of referral to ensure authorization
- Assist clients to obtain access to transportation
- Research, evaluate and recommend community resources to meet non medical needs of client (i.e. alternative resource programs, support groups and community support services.)
- Work with Medical Home team inpatient providers, discharge planners and nurse partners to ensure efficient use of inpatient resources and a timely discharge to an appropriate setting
- Facilitate and participate in client care conference for medical and peer review
- Collaborate with mental heath and substance abuse care providers to ensure coordination of all services and integration of services
- Work collaboratively with the ValueOptions Field Care Coordinator to provide and link clients to services that facilitate illness management
- Provide verbal and written illness management educational protocols
- Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with CIDP policy
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The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.
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The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co occurring disorder of mental illness and/or substance abuse. They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.
Responsibilities:
- Help find, engage, and enroll clients from the NYS DOH list of eligible Brooklyn and Manhattan Medicaid beneficiaries who have chronic illness and possible mental illness and or substance abuse
- Assure that clients reliably attend medical appointments at outpatient clinics
- Assure that clients comply with prescription regiment
- Write clear service plans and progress notes and maintain meticulous documentation of service visits
- Provide services in the Clinical Home and in the community
- Carry a caseload of clients, each of which is to be visited once and at least one service provided during the course of a calendar month
- Coordinate ancillary care for clients to ensure continuous, comprehensive care
- Collaborate with all members of the team, primary care and specialty doctors and all partners on a regular basis
- Initiate appropriate referrals to additional services including home care and notify appropriate support staff of referral to ensure authorization
- Assist clients to obtain access to transportation
- Research, evaluate and recommend community resources to meet non medical needs of client (i.e. alternative resource programs, support groups and community support services.)
- Work with Medical Home team inpatient providers, discharge planners and nurse partners to ensure efficient use of inpatient resources and a timely discharge to an appropriate setting
- Facilitate and participate in client care conference for medical and peer review
- Collaborate with mental heath and substance abuse care providers to ensure coordination of all services and integration of services
- Work collaboratively with the ValueOptions Field Care Coordinator to provide and link clients to services that facilitate illness management
- Provide verbal and written illness management educational protocols
- Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with CIDP policy
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The Wellness Coachengages people with mental health diagnosis and assists in meeting the demands of community living. The Wellness Coach also assists clients in maintaining their housing by teaching them the necessary skills, and linking them to services that will support their recovery, independence and self-determination. This role requires the ability to work independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.
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The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.
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Position Overview: The Wellness Coach will provide Case Management services ensuring quality care for young adults that have experienced Homelessness and Mental Illness.
Job Functions:
- Provide case management to assigned caseload
- Develop and monitor individual service plans in conjunction with agency consumers
- Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
- Assist agency consumers with problem solving and crisis intervention
- Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
- Act as advocate for consumer as appropriate; encourage and support self-advocacy
- Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
- Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS and OMH
- Supportive counseling to agency consumers as needed
- Regular home visits and hospital visits, as necessary
- Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
- Documentation of all services in compliance with agency standards
- Assist with moves with consumers and staff; also include lifting, packing and cleaning
- Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
- Liaison to community based services and groups including civic, social service government, and business organizations
- Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
- Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action