The Maintenance Worker union ensures the proper maintenance and upkeep of the facility. Assists in developing consumer’s ability to maintain individual residents on basic cleaning and safety. this position will be located in the Bronx.   - Maintain cleanliness in assigned areas within the facility.  This includes but is not limited to: floor care (mopping, sweeping, buffing, stripping and waxing), cleaning bathrooms, emptying trash, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairways. - Carry out minor repairs and building maintenance throughout assigned areas of the facility. - Responsible for exterior snow and ice removal as well as upkeep of the grounds. This includes but is not limited to sidewalk maintenance, maintaining landscaping, and all other aspects of the building exterior. - Assist Staff with special events by setting the chairs and tables up for use making sure the area is clean and safe for all - Maintain building maintenance tools and machinery to ensure that all items are in good working condition. - If Program does not have a superintendent, Responsible for ordering cleaning supplies, paper supplies, lightbulbs, garbage bags, etc.  and maintaining biweekly inventory. - Assist in moving and storing program supplies, office furniture, office equipment, dorm furniture, consumer belongings, and other items in and around the facility when and where appropriate. - Comply with all SUS Employee Policies, Procedures and Protocols SUS Cooperate Compliance Policies - Willing to assist when EMERGENCIES arise in the Facility - Must wear SUS maintenance uniform and must maintain uniform so that it is clean and presentable at the start of each shift. Complete other tasks assigned by Director or Superintendent - Attend staff meetings, group supervision, and trainings as needed. - Assist with apartment turn over following move outs to prepare apartments for new families, this includes plastering, sanding walls and painting; transporting resident and property to new apartment/unit.  - Assist Super with the maintenance of the building.

The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.   Responsibilities: - Engage people with mental illness and assist them in meeting the demands of community living and maintaining their housing by teaching them the necessary skills, and linking them to services that will support their recovery, independence and self-determination - Conduct Group Meetings on Wellness Management  - Complete service plan reviews for all residents - Regularly assess, correct and report apartment and personal living space inspections conditions as assigned - Provide Case Management for residents, engage residents in setting rehabilitation and housing support goals, and collaborate with them in developing a Housing Support Plan where indicated.

The Rehabilitation Specialist engages people with mental illness to assist them in meeting the demands of community living and maintaining their mental health by teaching them the necessary skills, and linking them to services that will support their recovery, independence, entitlement, and self-determination.   Must be able to work independently in the field and as part of a rehabilitation mobile services team with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living primarily in the community, are homeless, residing at scatter-site apartments and congregate living housing.     Responsibilities: - Engage consumers in rehabilitation and helps the consumer in developing a Housing Support Plan Facilitate and coordinate consumers’ access to services, resources (e.g. housing; entitlement. Educational; vocational; spiritual; social) and recovery-based supports both within and external to SUS - Teach consumers skills that will permit them maximal independence in maintaining their mental health, income, housing and employment, as applicable. - As needed, serve as an advocate for consumers of the mobile team in obtaining benefits, managing and coordinating their medical and psychiatric treatment and rehabilitation, and overcoming stigma and other barriers to community integration - Maintain up to date, accurate, complete and timely documentation of resident progress in individual client records.

The Crisis Respite Center (CRC), part of Parachute NYC, provides an innovative and unique “hospital diversion” model whereby persons seeking temporary residential/respite care can stay in a warm, friendly, safe, and supportive home-like environment where they are taught to use new recovery and relapse preventions kills.  This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding.  The CRC offers people experiencing a psychosis-related crisis with a short-term (one day to two weeks)residential alternative that will allow individuals to maintain daily activities and connect with community-based services and supports, including primary care.  The program will provide recovery oriented services incorporating Need Adapted Treatment and Intentional Peer Support.     Parachute NYC is an innovative CMS funded pilot project designed to support a continuum of community based services for individuals experiencing a psychosis related crisis, including specially trained mobile crisis teams and Crisis Respite Centers.

Enriched Crisis and Transitional Housing Services provides an innovative and unique model available for those individuals already in the community who are experiencing a behavioral health crisis that could be diverted from admission or readmission to inpatient care; and for short-term level of intensive behavioral health respite care for individuals being discharged from psychiatric hospitals -step-down program. The Enriched Crisis and Transitional Housing Services will provide a warm, friendly, safe, and supportive home-like environment where individuals are taught to use new recovery and relapse prevention skills. This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding. The staff offers people experiencing a psychosis-related crisis with a short-term (one day to two weeks) residential alternative that will allow individuals to maintain daily activities and connect with community-based services and supports, including primary care.  The program will provide recovery oriented services incorporating Intentional Peer Support.     Responsibilities:   - Develop a partnership with guests experiencing crisis utilizing trauma-informed, recovery oriented, intentional peer support, - Promote the provision of a safe, comfortable, secure and trusting environment where guests are listened to and respected by staff - Practice the Need Adapted Treatment Model (NATM) and Intentional Peer Support (IPS) after completing training provided as part of the Parachute NYC grant - Draw on knowledge and skills acquired from personal experience with the mental health system with a focus on guest's personal recovery process - Create a sense of community through the mutual sharing of lived experiences and offers encouragement and support to participate in daily activities within the CRC and community - Assist with pre-registration process for both individuals referred from NA-MCT (Need Adapted Mobile Crisis Team) and those who self-refer (respite-only guests) - Assist with intake and registration of new guests, including an explanation of services and expectations, a tour of the premises, introduction to other staff and guests - Assist and collaborate with other Parachute NYC staff when appropriate to help guests identify, plan for and realize short-term personal goals and priorities while in the CRC - Facilitate individual and group-based educational, recovery, wellness and skill building opportunities including: wellness self-management; WRAP; peer support; harm reduction; and other social or leisure activities - Follow-up with guests to monitor and support progress toward goal-achievement - Advocates for and facilitate access to needed health care services, proactively addressing potential barriers such as missed appointments, transportation, fear and stigma, and communication with professional staff - Assist guests with steps required to prepare their own meals, manage their own medication, take care of their physical needs and participate in the maintenance of a clean living environment - Responsible for timely and accurate documentation including documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by SUS policies and Parachute NYC - Provide household upkeep duties as needed - Serve daily cold breakfast for guests and .assist guests with accessing snacks, when needed - Encourage guest participation in relevant aspects of documentation process - Participates in data collection and recording related to outcomes, research and other agency and grant-based priorities - Participate in supervision, team meetings, interagency meetings, case conferences, NA-MCT meetings, and other relevant meetings as required by SUS and Parachute NYC - Participate in required trainings - Provides flexible evening, night, weekend and holiday coverage

The Wellness Coach will provide Case Management services ensuring quality care for young adults that have experienced Homelessness and Mental Illness.                                Job Functions:                 - Provide case management to assigned caseload - Develop and monitor individual service plans in conjunction with agency consumers - Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up - Assist agency consumers with problem solving and crisis intervention - Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary - Act as advocate for consumer as appropriate; encourage and support self-advocacy - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills - Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS and OMH - Supportive counseling to agency consumers as needed - Regular home visits and hospital visits, as necessary - Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care - Documentation of all services in compliance with agency standards - Assist with moves with consumers and staff; also include lifting, packing and cleaning - Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration - Liaison to community based services and groups including civic, social service government, and business organizations - Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings - Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action

The Assistant Program Director provides group living arrangements for individuals that are discharged from impatient hospitalization and assists the  Program Director in the daily operation of the facility delivering quality service to resident.   Responsibilities: - Familiarity with Federal, State and Local laws and regulations as they apply to the operation of the residence - Compilation of activity reports related to residential services, program and building activities, as required - All activities related to the securing, furnishing and maintaining acceptable standard for all residential apartments - In the absence of the Program Director, conduct supervisory meetings with all staff and maintain documentation of these meetings - Ensure the development and implementation of all clinical aspects of services provided to consumers of the program. - Counsels residents in identifying and resolving social or other problems - Development and implementation of individual client service plans in conjunction with program staff, client and other related individuals as indicated. - Participates in discharge planning - Provide Crisis Intervention when indicated including on-call coverage and documentation of events as they occur - Attendance and participation in staff meetings and training as required - Oversee activities of all program staff for quality assurance purposes - Ensure the inspection of the building and equipment to determine the need and extent of service, equipment required to keep facilities in compliance with regulatory operation and safety requirements. - Ensure program compliance with OSHA regulations.

The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.

The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor

The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.

In this position you will; - Prepares and conducts scheduled educational groups addressing interviewing, daily living and interpersonal skill development, conduct mock interviewing sessions with clients. - Responsible to assist individuals challenged by mental illness and/or substance abuse with learning job skills that will prepare them to enter the work force - Coordinates community referrals and follows-up on initial assessment and recommendations. - Network with the business community to assist with maintaining and developing relationships to promote job development and placement for individuals. - Establishes a regular pattern of contacts with clients that ensure that clients receive follow-up on vocational, educational and employment goals. Provide supportive counseling as needed. - Maintains all appropriate documentation through case notes, assessments and reports. Maintains accurate and timely paperwork. - Participates in staff meetings and case conferences, schedule individual supervision and attends training/seminars in and outside of the agency. - Ability to establish trust and a rapport with mentally ill and/or substance abuse consumers, their families, or significant others. - Ability to design and conduct task focused groups.

The Crisis Respite Center (CRC), part of Parachute NYC, provides an innovative and unique “hospital diversion” model whereby persons seeking temporary residential/respite care can stay in a warm, friendly, safe, and supportive home-like environment where they are taught to use new recovery and relapse preventions kills.  This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding.  The CRC offers people experiencing a psychosis-related crisis with a short-term (one day to two weeks)residential alternative that will allow individuals to maintain daily activities and connect with community-based services and supports, including primary care.  The program will provide recovery oriented services incorporating Need Adapted Treatment and Intentional Peer Support.     Parachute NYC is an innovative CMS funded pilot project designed to support a continuum of community based services for individuals experiencing a psychosis related crisis, including specially trained mobile crisis teams and Crisis Respite Centers.   Responsibilities: - Develop a partnership with guests experiencing crisis utilizing trauma-informed, recovery oriented, intentional peer support, - Promote the provision of a safe, comfortable, secure and trusting environment where guests are listened to  and respected by staff - Practice the Need Adapted Treatment Model (NATM) and Intentional Peer Support (IPS) after completing training provided as part of the Parachute NYC grant - Draw on knowledge and skills acquired from personal experience with the mental health system with a focus on guest’s personal recovery process - Create a sense of community through the mutual sharing of lived experiences and offers encouragement and support to participate in daily activities within the CRC and community - Assist with pre-registration process for both individuals referred from NA-MCT (Need Adapted Mobile Crisis Team) and those who self-refer (respite-only guests) - Assist with intake and registration of new guests, including an explanation of services and expectations, a tour of the premises, introduction to other staff and guests - Assist and collaborate with other Parachute NYC staff when appropriate to help guests identify, plan for and realize short-term personal goals and priorities while in the CRC - Facilitate individual and group-based educational, recovery, wellness and skill building opportunities including: wellness self-management; WRAP; peer support; harm reduction; and other social or leisure activities - Follow-up with guests to monitor and support progress toward goal-achievement - Advocates for and facilitate access to needed health care services, proactively addressing potential barriers such as missed appointments, transportation, fear and stigma, and communication with professional staff - Assist guests with steps required to prepare their own meals, manage their own medication, take care of their physical needs and participate in the maintenance of a clean living environment - Responsible for timely and accurate documentation including documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by SUS policies and Parachute NYC - Provide household upkeep duties as needed - Serve daily cold breakfast for guests and assist guests with accessing snacks, when needed - Encourage guest participation in relevant aspects of documentation process - Participates in data collection and recording related to outcomes, research and other agency and grant-based priorities - Participate in supervision, team meetings, interagency meetings, case conferences, NA-MCT meetings, and other relevant meetings as required by SUS and Parachute NYC - Provides flexible evening, night, weekend and holiday coverage

The Rehabilitation Specialist engages people with mental illness to assist them in meeting the demands of community living and maintaining their mental health by teaching them the necessary skills, and linking them to services that will support their recovery, independence, entitlement, and self-determination.   Must be able to work independently in the field and as part of a rehabilitation mobile services team with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living primarily in the community, are homeless, residing at scatter-site apartments and congregate living housing.     Responsibilities:   - Engage consumers in rehabilitation and helps the consumer in developing a Housing Support Plan Facilitate and coordinate consumers’ access to services, resources (e.g. housing; entitlement. Educational; vocational; spiritual; social) and recovery-based supports both within and external to SUS - Teach consumers skills that will permit them maximal independence in maintaining their mental health, income, housing and employment, as applicable. - As needed, serve as an advocate for consumers of the mobile team in obtaining benefits, managing and coordinating their medical and psychiatric treatment and rehabilitation, and overcoming stigma and other barriers to community integration - Maintain up to date, accurate, complete and timely documentation of resident progress in individual client records.

S:US is  seeking a Clinical Supervisor that is recovery oriented to lead a team of “can-do” people who continually challenge the status quo, merging cutting-edge innovation with groundbreaking research to effect positive change in the lives of so many. This position is responsible for assisting with the oversight an integrated treatment setting participating in the Certified Community Behavioral Health Clinic (CCBHC) demonstration project. The Clinical Supervisor will be responsible for the delivery of clinical services of an Article 31 Outpatient Mental Health Clinic serving adults living with serious mental illness; including clinical program development, supervision, training and evaluation of professional staff.

The Peer Specialist will perform the following functions; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement by forging strong connections with participants and families residing in homeless shelters (including S:US Blake and S:US Renaissance) and surrounding communities. Undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between treatment team members and participants when they experience ambivalence about substance use  treatment (including Medication-Assisted Treatment (MAT) and outpatient Substance Use Disorder (SUD) treatment). - Combating Overdose: Peer Specialists will be certified to train and distribute Naloxone kits to individuals and their family members. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as substance use and psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.

The Outreach Specialist will; - Provide telephonic, written and face to face outreach and orientation services for each Health Home eligible client in order to facilitate Health Home enrollment and retention - Utilize internet databases, health record systems, and other resources to explore client eligibility and contact information - Utilize Electronic Health/Medical Record system(s) of assigned Health Home(s) to maintain ongoing clinical documentation and records upholding all HIPAA regulations and confidentiality protocols to record each interaction with every client served. - Assist Care Coordinators in securing and identifying needed referrals to community and network medical, behavioral health and social assistance providers through telephonic, written, and/or face to face outreach, research, and maintenance of the program resource directory - Provide follow up services via telephonic or face to face engagement with clients and service planning partners as needed to coordinate reminder calls, medication and wellness checks upon request from the Care Coordination team - Participate in conjoint meetings or client transports with other Care Coordination staff - Provide oral and/or written status updates regarding client alerts, progress, regress, and needs to responsible Care Coordinator(s) and supervisor, and any service providers, legal mandate, or other care plan affiliates as needed to assist the program and clients - Attend meetings in the community

The Clinical Supervisor will coordinate all services needed for outpatient program clients and assist Program Director with management of the program.   Responsibilities:   - Facilitate clinical supervision (bi-weekly) and case conference (weekly) with all clinical staff generate lists of clients to be discussed, - Coordinate the development of treatment plans and treatment plan reviews, - Review progress on treatment plans, and obtain regular progress reports on tasks assigned to interdisciplinary team members - Conduct staff supervisions - Act as liaison between referral sources and treatment program - Psychosocial assessment and level of care determination - Monitor services provided & referrals made by other team members - Complete, or assign for completion, treatment plans, treatment plans reviews, utilization reviews and other required documentation including pre and post-treatment surveys - Monitor random urine testing - Individual and group facilitation and development of staff, as necessary - Individual and group sessions - Complete progress notes, summarize reports and other required paperwork in a  timely and accurate fashion - Ability to use clinical language and writing. - A working knowledge of the DSM-IV/V - Group, individual and assessment skills - Experience with interdisciplinary treatment team approach - Good time management and organizational skills

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor

S:US is  seeking a Clinical Supervisor that is recovery oriented to lead a team of “can-do” people who continually challenge the status quo, merging cutting-edge innovation with groundbreaking research to effect positive change in the lives of so many. This position is responsible for assisting with the oversight an integrated treatment setting participating in the Certified Community Behavioral Health Clinic (CCBHC) demonstration project. The Clinical Supervisor will be responsible for the delivery of clinical services of an Article 31 Outpatient Mental Health Clinic serving adults living with serious mental illness; including clinical program development, supervision, training and evaluation of professional staff.   JOB FUNCTIONS:   - Assist in oversight of the day-to-day operations of the clinic. - Liaison with Clinical Supervisor and Clinic Director in all critical areas of operation. - Supervise and evaluate Fee for Service staff and interns. - Review treatment plans of clinical staff. - Provide agency and in-service trainings; promote staff development to ensure clinic staff possess core competencies to effectively treat clients. - Participation in committees responsible for quality assurance, incident management and utilization review. - Oversee EHR and clinic procedure training of new staff. - Responsible for Incident Report submission. - Provide direct care services as needed. - Assist in managing client crises and onsite and offsite emergencies.