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The Administrative Assistant provides administrative services and consultation as a member of a mobile multi-disciplinary treatment team.
Responsibilities:
- Responsible for Quality Assurance
- Responsible for managing treatment medical records
- Operating and coordinating the Management Information System
- Act as fund custodian, maintain accounting and budget records for participants
- Track program expenditures
- Perform reception activities including triaging telephone calls
- Coordinate communication between the program and participants
- Track timeliness of service documentation
- Track timeliness of service planning activity
- Track timeliness of service plan. Review documentation
- Represent the program to the community at large as required
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The Desk Security staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor
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Position Overview: The Program Director will provide supervision of all program staff with regard to Case Management to ensure quality care for individuals that have experienced homelessness, have a history of substance use, and mental illness.
Job Functions:
- Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies
- Familiar with OMH regulations
- Direct supervision of all program staff with regard to Case Management
- Development and implementation of individual client service plans in conjunction with clinical staff, counseling team and client
- The Program Director is responsible for insuring that contracts with clients reflect goals of service plans for assisting counselors to develop intervention goals and activities which support the service plan
- Coordinates Annual Functional Assessment Review for each client, submitting report and recommendations to Utilization Review Committee.
- Responsible for maintaining contact with other service agencies and insuring client placement for treatment and program activities (may include volunteer job placement)
- Responsible for coordination with Intake Coordinator of orientation and transitioning in to program of all new residents
- Participates in discharge planning
- Provides emergency and relief coverage as necessary
- May represent agency with community groups and agencies
- Prepares report for Regional Director of Behavioral Health Services and VP of Behavioral Health Services, including any problems, and proposals for changes in policies or program design
- Provides supervisory meetings with all staff and maintains documentation of these meetings
- Additional duties as requested from time to time by the Regional Director
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The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co-occurring disorder of mental illness and/or substance abuse. They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management. Travel is required; 80%.
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The Assistant Program Director provides group living arrangements for individuals that are discharged from impatient hospitalization and assists the Program Director in the daily operation of the facility delivering quality service to resident.
In this position you will;
- Familiarity with Federal, State and Local laws and regulations as they apply to the operation of the residence
- Compilation of activity reports related to residential services, program and building activities, as required
- All activities related to the securing, furnishing and maintaining acceptable standard for all residential apartments
- In the absence of the Program Director, conduct supervisory meetings with all staff and maintain documentation of these meetings
- Ensure the development and implementation of all clinical aspects of services provided to consumers of the program
- Counsels residents in identifying and resolving social or other problems
- Ensure the appropriate reporting, filing and follow-up of incidents involving Mental Health Services clients and/or staff
- Development and implementation of individual client service plans in conjunction with program staff, client and other related individuals as indicated
- Participates in discharge planning
- Provide Crisis Intervention when indicated including on-call coverage and documentation of events as they occur
- Provides emergency and relief coverage as necessary
- Attendance and participation in staff meetings and training as required
- Oversee activities of all program staff for quality assurance purposes
- Administer Program operational funds including petty cash, recreational and special accounts in the absence of the Program Director
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The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.
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The Wellness Coach ensures the best quality of care and services for program consumers (and their families, as appropriate) in the Mental Health Division. This role is 80% field work and requires travel.
Responsibilities:
- Provide case management to assigned caseload.
- Develop and monitor individual service plans in conjunction with agency consumers.
- Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up.
- Assist agency consumers with problem solving and crisis intervention.
- Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary.
- Act as advocate for consumer as appropriate; encourage and support self- advocacy.
- Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills.
- Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS and OMH.
- Supportive counseling to agency consumers as needed.
- Regular home visits and hospital visits, as necessary.
- Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care.
- Documentation of all services in compliance with agency standards
- Assist with moves with consumers and staff; also include lifting, packing and cleaning
- Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration.
- Liaison to community based services and groups including civic, social service government, and business organizations.
- Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
- Adhere to on call beeper/cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action.
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The Program Director will oversee 2 residential locations and will ensure the quality of care for residents with substance use and Behavioral Health histories.
Essential Job Functions:
- Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies
- Direct supervision of all program staff with regard to Case Management
- Development and implementation of individual client service plans in conjunction with clinical staff, counseling team and client
- The Program Director is responsible for insuring that contracts with clients reflect goals of service plans for assisting counselors to develop intervention goals and activities which support the service plan
- Coordinates Annual Functional Assessment Review for each client, submitting report and recommendations to Utilization Review Committee.
- Responsible for maintaining contact with other service agencies and insuring client placement for treatment and program activities (may include volunteer job placement)
- Responsible for coordination with Intake Coordinator of orientation and transitioning in to program of all new residents
- Participates in discharge planning
- Provides emergency and relief coverage as necessary
- May represent agency with community groups and agencies
- Prepares report for Assistant Deputy Director of Mental Health Services and Executive Director, including any problems, and proposals for changes in policies or program design
- Provides supervisory meetings with all staff and maintains documentation of these meetings
- Additional duties as requested from time to time by the Deputy Director
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To provide leadership, management and direction to the Program Directors in their management of residential settings and/or other Behavioral Health programs.
Responsibilities:
- Applies a broad knowledge of the Behavioral health regulatory world and programs in the management and coaching of Program Directors.
- Work assignments are varied and somewhat difficult in character and require depth and expertise to accomplish. Problem-solves issues that are complex, unique in nature and not always reliant on past precedence.
- Ensures that each residence or program is meeting regulatory requirements, modeling best practices and integrating new tools and initiatives into its work model.
- Manages and coaches Program Directors to develop their leadership skills and customizes development plans for each individual to optimize consistent competencies throughout their scope of accountability.
- Distinguishes the level of decision-making that Program Directors are to make and empowers them to do so without micro-managing their activities.
- Interfaces with a diverse group of internal and external sources to resolve problems, influence decisions and provide consultative services.
- Works under limited supervision of the Vice President requiring higher planning skills and project management skills.
- Manages special projects and all other assignments as determined by the Vice President.
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The Peer Specialist ensures the quality of care for consumers who are living with mental health problems, and provides harm reduction outreach and case management services.
Responsibilities:
- Interface with representatives from Probation/ Parole in order to encourage consumer compliance with requirements and facilitate communication.
- Act as an advocate for consumers as appropriate; encourage and support self- advocacy.
- Develop and facilitate a peer support group for agency consumers.
- Develop, with consumers, individualized strategies for reducing the negative consequences of drug use and not taking medication for mental illness.
- Provide outreach intervention and referral services through the distribution of materials, information, education and prevention messages to consumers in their homes and/or in group settings.
- Promote problem solving and decision making skill development, particularly in the areas of drug use, sexual risk reduction, and medical treatment.
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
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The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.
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As part of the Mental Health team, SUS seeks a Licensed Registered Nurse with in the state of New York to provide nursing services within a residential facility.
Responsibilities:
- Conducts physical health assessments.
- Assesses the health needs of participants and makes the appropriate referrals to community based medical care.
- Manages and administers medication as required.
- Provides a range of treatment, rehabilitation, and support services to the participants.
- Meets regularly with each participant to assess health status
- Provides health management education
- Review treatment and medication history
- Communicates with the participant’s primary medical provider to coordinate medical treatment
- When necessary refers them to appropriate services as determined as a result of their assessment.
- Advocate on behalf of participants regarding medical treatment as needed
- Provide training to program staff on disease, treatment options, and new advances in disease management.
- Responsibility for documentation of services provided particularly in development of service plans.
- Responsible for ensuring and documenting revisions to the plan as the participant’s needs change
- Advocating for the rights and preferences of the participant whenever possible
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The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.
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The Wellness Coach works independently in the field with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing. The Wellness Coach will develop and monitor individual service plans in conjunction with agency consumers, identify and document any issues in daily living skills. Play a significant role as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Participation in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings is required.
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The Employment Specialist provide work readiness / skills training, job development services and supportive
services to consumers participating in the Employment Services program
Responsibilities:
- Allocates competitive employment positions in the community
- Provides hands on job training to consumers at job sites
- Maintains on-going liaison with job sites
- Keeps abreast of consumer’s employment progress in a timely and efficient manner
- Maintains updated information and progress notes in consumer case records
- Assists consumers with job readiness and search activities
- Co-facilitates weekly Work Readiness Seminar
- Provides direct counseling and on-going assessments as needed
- Represents the agency to the community at large and participates in professional meetings
- Reports all relevant information to supervisor and program staff
- Interprets relevant information to resolve problems, effectively balances considerations and alternatives to make sound decisions
- Handles unexpected situations by responding effectively to challenges, deadlines and emergencies
- Provides timely, accurate and clear documentation according to established policies and procedures
- Applies time management skills to work effectively within given deadlines, carries out directives, organizes own time and prioritizes workload effectively while using resources wisely
- Willingness to initiate new ideas, consistently looks for better ways of doing things
- Demonstrates effective verbal, written, and listening skills
- Works well as part of a team
- Can be relied upon to be available as needed, modeling good attendance and punctuality practices
- Responds to consumer needs promptly, accurately and with courtesy and respect, models appropriate behavior, represents the organization in a positive and appropriate manner to outside resources
- Supports the missions and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values
- Maintains confidentiality of consumers and staff
- Maintains positive enthusiasm toward job accountabilities and objectives, persists with extra effort and overcomes obstacles to get the job done
- All other duties as assigned
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Looking for a career that offers great benefits, flexibility and growth? Well, S:US is the right place and now is the right time! S:US is looking for Maintenance Workers to assist in maintaining the cleanliness of our shelter programs. The duties include: floor care (mopping, sweeping, buffing, waxing), cleaning bathrooms, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairway. The Maintenance Worker is also responsible for the exterior of the building, snow and ice removal and upkeep of the grounds. Also, assisting with moving and storing program supplies, office furniture, office equipment and dorm furniture.
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The Wellness Coach ensures the best quality of care and services for program consumers (and their families, as appropriate) in the Mental Health Division. This role is 80% field work and requires travel.
Responsibilities:
- Provide case management to assigned caseload.
- Develop and monitor individual service plans in conjunction with agency consumers.
- Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up.
- Assist agency consumers with problem solving and crisis intervention.
- Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary.
- Act as advocate for consumer as appropriate; encourage and support self- advocacy.
- Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills.
- Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS and OMH.
- Supportive counseling to agency consumers as needed.
- Regular home visits and hospital visits, as necessary.
- Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care.
- Documentation of all services in compliance with agency standards
- Assist with moves with consumers and staff; also include lifting, packing and cleaning
- Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration.
- Liaison to community based services and groups including civic, social service government, and business organizations.
- Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
- Adhere to on call beeper/cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action.
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As part of the Behavioral Health team, S:US seeks a Licensed Practical Nurse with in the state of New York to provide nursing services within a residential facility.
Responsibilities:
- Conducts physical health assessments
- Assesses the health needs of participants and makes the appropriate referrals to community based medical care
- Manages and administers medication as required
- Provides a range of treatment, rehabilitation, and support services to the participants
- Meets regularly with each participant to assess health status
- Provides health management education
- Review treatment and medication history
- Communicates with the participant’s primary medical provider to coordinate medical treatment
- When necessary refers them to appropriate services as determined as a result of their assessment
- Advocate on behalf of participants regarding medical treatment as needed
- Provide training to program staff on disease, treatment options, and new advances in disease management
- Responsibility for documentation of services provided particularly in development of service plans
- Responsible for ensuring and documenting revisions to the plan as the participant’s needs change
- Advocating for the rights and preferences of the participant whenever possible
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The Care Coordinator will assume the care coordination responsibility for Chronically Ill clients identified from the NYS DOH (New York State Department of Health) list of high end users of Medicaid. Many of these clients will also have a co occurring disorder of mental illness and/or substance abuse. They will conduct Community outreach to CIDP clients to enroll potential clients who are identified by the NYS DOH. They will be expected to provide care management and coordination of the plan of care for this specified population in need of intensive case management including health education and advocacy. They will also provide intensive care coordination in a medical setting to include illness management.
Responsibilities:
- Help find, engage, and enroll clients from the NYS DOH list of eligible Brooklyn and Manhattan Medicaid beneficiaries who have chronic illness and possible mental illness and or substance abuse
- Assure that clients reliably attend medical appointments at outpatient clinics
- Assure that clients comply with prescription regiment
- Write clear service plans and progress notes and maintain meticulous documentation of service visits
- Provide services in the Clinical Home and in the community
- Carry a caseload of clients, each of which is to be visited once and at least one service provided during the course of a calendar month
- Coordinate ancillary care for clients to ensure continuous, comprehensive care
- Collaborate with all members of the team, primary care and specialty doctors and all partners on a regular basis
- Initiate appropriate referrals to additional services including home care and notify appropriate support staff of referral to ensure authorization
- Assist clients to obtain access to transportation
- Research, evaluate and recommend community resources to meet non medical needs of client (i.e. alternative resource programs, support groups and community support services.)
- Work with Medical Home team inpatient providers, discharge planners and nurse partners to ensure efficient use of inpatient resources and a timely discharge to an appropriate setting
- Facilitate and participate in client care conference for medical and peer review
- Collaborate with mental heath and substance abuse care providers to ensure coordination of all services and integration of services
- Work collaboratively with the ValueOptions Field Care Coordinator to provide and link clients to services that facilitate illness management
- Provide verbal and written illness management educational protocols
- Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with CIDP policy
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays