Services for the Underserved

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Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!   S:US is seeking a Residential Specialist for our men's shelter in the Brooklyn.   This position is located at Ralph Avenue Brooklyn, NY 11233   The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.   Salary: $16.83/hr.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination  
Job Locations US-NY-New York
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!     S:US is seeking a Porter for our Home Base program.   The Porter will be responsible for maintaining cleanliness and minor repairs.   This position is located at West 181st Street (St. Nicholas Ave)   Salary: $34,548.80/yr.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Maintain cleanliness in assigned areas within the facility.  This includes but is not limited to; floor care (mopping, sweeping, buffing, waxing), cleaning cafeteria and kitchen areas, bathrooms, emptying trash, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairways and/or elevators. - Carry out minor repairs and building maintenance throughout assigned areas of the facility.  This includes but is not limited to; painting, plastering, repairing furniture, maintaining smoke detectors and fire extinguishers. - Responsible for exterior snow and ice removal as well as upkeep of the grounds.  This includes but is not limited to sidewalk maintenance, mowing grass, trimming shrubbery, maintaining landscaping, rodent removal, and all other aspects of the building exterior. - Conduct periodic building, dorm, and office inspections for dangerous and hazardous conditions, needed repairs, hygiene, and cleanliness. - Conduct periodic inspections of fire extinguishers, smoke detectors, and sprinkler system to ensure equipment is working properly and in compliance with regulations. - Maintain building maintenance tools and machinery to ensure that all items are in good working condition. - Responsible for laundering bed linens, bathroom towels, kitchens towels, and all other washable items used in the facility by consumers and staff. - Assist with periodic boiler and water heater inspections to ensure proper functioning at all times.  - Assist in moving and storing program supplies, office furniture, office equipment, dorm furniture, consumer belongings, and other items in and around the facility when and where appropriate. - Assist in interior decorating and refurbishing of assigned areas of the facility. - Responsible for insect and bug extermination and rodent removal.  - Drive agency vehicles. - Must wear SUS maintenance uniform and must maintain uniform so that it is clean and presentable at the start of each shift. - Maintain CPR/ First Aid Certification. - Complete other tasks as deemed necessary by the House Manager, Program Director and/or Assistant Director of Facilities. - Attend staff meetings, case conferences, group supervision, and trainings as needed. - A work schedule that includes some weekend and evening hours will be required. - Other duties as assigned - Attend staff meetings, case conferences, group supervision, and trainings as needed  
Job Locations US-NY-New York
A wonderful opportunity for an experienced Peer to play a pivotal role on one the Governor’s offices newly launched innovative Safe Options Support (SOS) team that that will provide comprehensive care to street homeless or subway dwelling individuals.   The multi-disciplinary SOS team will consist of a Team leader, Licensed Clinicians, Care Managers, a Registered Nurse, and a Peer Specialist. The team will support program participants in the community through the application of the highly acclaimed, Critical Time Intervention (CTI), evidence-based, model of care.   The Peer Specialist’s role will involve community outreach on the streets and subways, coordinating participants needs before and after their move from street to home, enhancing their daily living skills, accompaniment to appointments, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility and person-centered care are essential elements of the SOS program model and should be front and center of the care delivered by the Peer Specialist.   The SOS teams will continue to follow participants for several months after housing placement to ensure their stability, independence and wellbeing in their new community. The role will require field-based work, periodic on call coverage, and a willingness to work flexible hours. On job training will be provided around CTI and regular learning collaboratives will be available to enhance the Peer Specialist’s professional development.   This is an exciting opportunity for a Peer Specialist who is looking to transform community healthcare in NYC and making long lasting, positive changes in the lives of homeless New Yorkers.   This position requires travel throughout the five boroughs of New York City.
Job Locations US-NY-Jamaica
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Pinegrove Street in Jamaica, NY so you can work close to home.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Job Locations US-NY-New York
The Support Services functions at S:US are carried out by a team of professionals with different skills, backgrounds and expertise who share deeply in the S:US mission. Human Resources is considered a part of the Support Services function.  The Human Resources Department provides resources and support to the various programs/departments to collectively pursue the organization’s mission and ensure that all employees have a great employee experience.  Our mission is to treat all staff with mutual respect at all times.      The Diversity and Campus Recruiter is responsible for managing school and partnerships with external organizations as well as providing strategic direction that will enable us to attract and hire a diverse cohort of talent in a rapidly changing environment.  The candidate in this role will partner effectively with internal stakeholders such as program leadership, hiring managers, Workforce Management and Finance to gain a detailed understanding of organizational goals including those around DEI initiatives.  The selected candidate will partner effectively with external stakeholders; such as hiring agencies, placement firms, colleges, community partners, etc.  to ensure that a solid pipeline of candidates is available for consideration.   Ultimately, the responsibilities of the Diversity and Campus Recruiter are to ensure that S:US attracts, hires and retains the best employees, while growing a strong talent pipeline using innovative strategies.     This position has a minimum salary of $60,000 and a maximum  salary of $75,000.   ESSENTIAL DUTIES & RESPONSIBILITIES: High Volume Recruiting - Perform high-volume, full-cycle recruitment activities including sourcing, screening, interviewing, processing background checks, extending and negotiating employment offers. - Build and maintain a strong rapport with all managers; routine communication and follow-up is essential. - Be active with online job boards, social media networks and platforms to find qualified candidates for open positions.   Diversity Recruiting  - Partner with hiring managers and other recruiters on diversity recruiting for groups currently underrepresented in our workforce while ensuring alignment to business objectives for both interns and people with disabilities. - Design, develop, and implement innovative outreach programs using diversity and inclusion best practices in support of S:US’ diversity goals. - Lead projects related to S:US’ diversity recruiting strategy and track and monitor recruiting results. - Design and execute portions of recruiting event strategies for diversity associations to help attract diverse candidate pools. - Build networks with external partners, including hiring agencies, placement firms, universities/colleges, LGBTQ+ organizations and other diversity associations, to identify and establish long term connections with top diverse talent. - Use hiring practices that assess applicants for cultural competency with working with diverse populations including the LGBTQ+ community, and awareness and understanding of issues faced by historically marginalized communities. - Screen and refer qualified applicants to hiring managers for interviewing by matching education, experience and salary requirements with specific job requirements. - Remain current with all governing agencies regulations, e.g. Justice Center, OASAS, OMH, DOH DHS, etc. - Provide a professional and welcoming atmosphere when sourcing and interviewing candidates.  Data Reporting - On a continual basis, track metrics, analytics, and strategy progress for Diversity Recruiting. For example, number of candidates who applied and were hired in the following categories; protected classes as determined by our affirmative action plan, VETS-4212, people with limitations, people with disabilities, people identifying as LGBTQ+, people on rent assistance programs, etc.  Internship Program Support - Create and schedule programming for Internship and Externship programs. - Plan and execute diversity and inclusion campus recruiting to educate students and strengthen relationships with all managers. - Prepare presentations, videos and other marketing materials to introduce our organization’s employer brandand job opportunities. - Attend and facilitate hiring events, virtual recruiting events or employer information sessions. - Promotes S:US’ employee value preposition to students’ and other candidates including its culture, pay and benefits, career paths and development, corporate citizenship, sustainability, and more. - Move and track internship candidates through interviewing, assessment, offer and onboarding processes.   Internal Partnerships - Visit all of our program locations, and meet with managers to gain better understanding of recruitment needs. - Establish regular touch points with hiring managers and be diligent with follow through. - Track, maintain, and share recruitment metrics with program managers. - Work in partnership with program leadership for all special requests involving diversity, equity and inclusion initiatives.   Advertising - Design, plan and execute employer branding activities. - Develop and place attractive, eye-catching advertisements using various job boards such as Indeed, LinkedIn, employment agencies, colleges and universities, newspapers, professional associations and the internet.  - Perform outreach to community sources and arrange continual virtual and in-person job fairs. - Monitor and measure effectiveness of advertisements and diversify as it becomes necessary. - Encourage employees and managers to be brand ambassadors. - Coordinate employee referral programs.   KEY PERFORMANCE STANDARDS - Communication– Articulate long-term vision in a compelling way that inspires the team, actively engages in discussions with peers and employees, able to confront peers to challenge thinking respectfully, able to handle adverse and divergent opinions presented in a manner which encourages open collaboration. Ability to communicate effectively, both verbally and written.  - Interviewing – Whether the Recruiter speaks with a candidate or hiring manager in person, on the phone or electronically, it is important to know how to efficiently ask questions that help them understand the applicant’s skills or the company’s job requirements.  - Diversity Sourcing - Ability to challenge current recruiting processes, bringing new ideas with focus on key diversity partners and initiatives. Identify and implement best practices for diversity sourcing.  - Team Player– The ability to put others’ needs ahead of your own.  Consistently offers support and volunteers to help others.  Model kindness, compassion, empathy and respect for others. Cooperate well with others to get the job done.  Respond to requests for help and show respect for others’ thoughts and opinions.  Speak kindly and listen carefully.  Work with others to get work done.  When assigned to perform a task, perform it with motivation and even helps others with their tasks.     - Problem Solving - Display decision making and reasoning by considering multiple sides of an issue. Weigh consequences before making final decision. Make informed decisions based on available information. Recognize issues, and determine actions needed to advance the decision-making process. Follow up as necessary. Is open to new ideas and processes. Adjust approach to achieve results.  - Customer Service– Exhibit a kind and professional demeanor with internal and external customers and employees.  Listen, anticipate employee needs and go beyond basic service expectations in a timely and helpful manner.  Explore alternative solutions when unable to deliver the desired request or service.  Listen to the employee’s and manager’s point of views and seek ways to improve delivery of services.  Emphasize a team approach to providing great customer service. - Compliance - Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with all regulatory agencies, including OPWDD, OASAS, OMH, SEL, DHS etc.
Job Locations US-NY-Brooklyn
S:US is seeking a Cook for our Men's Shelter in Brooklyn.   This position is located at Ralph Avenue Brooklyn, NY 11233.   Salary:USD $35,000.00/Yr   The Cook will assist in the management and monitoring of all aspects of the development of a nutritious daily menu and meal preparation.  He/she will prepare low-fat, salt-free, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents. The Cook will assist in managing and performing food and equipment ordering and inventory. The ideal candidate should have experience in the safe and sanitary handling and storage of all food items in accordance with New York State and New York City Department of Health regulations. He/she will be responsible for the general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies, and the ability to provide instruction to inexperienced trainees. Evening and Weekend Hours may be required.  
Job Locations US-NY-Brooklyn
S:US is seeking a Porter for our families with children shelter located in Brooklyn. The Porter will be responsible for maintaining cleanliness and minor repairs in a residential shelter.   This position is located at Dumont Avenue Brooklyn, NY 11207 Salary:  Minimum -$16.61/hr. Maximum-$16.61/hr.     ESSENTIAL DUTIES & RESPONSIBILITIES: - Maintain cleanliness in assigned areas within the facility.  This includes but is not limited to; floor care (mopping, sweeping, buffing, waxing), cleaning cafeteria and kitchen areas, bathrooms, emptying trash, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairways and/or elevators. - Carry out minor repairs and building maintenance throughout assigned areas of the facility.  This includes but is not limited to; painting, plastering, repairing furniture, maintaining smoke detectors and fire extinguishers. - Responsible for exterior snow and ice removal as well as upkeep of the grounds.  This includes but is not limited to sidewalk maintenance, mowing grass, trimming shrubbery, maintaining landscaping, rodent removal, and all other aspects of the building exterior. - Conduct periodic building, dorm, and office inspections for dangerous and hazardous conditions, needed repairs, hygiene, and cleanliness. - Conduct periodic inspections of fire extinguishers, smoke detectors, and sprinkler system to ensure equipment is working properly and in compliance with regulations. - Maintain building maintenance tools and machinery to ensure that all items are in good working condition. - Responsible for laundering bed linens, bathroom towels, kitchens towels, and all other washable items used in the facility by consumers and staff. - Assist with periodic boiler and water heater inspections to ensure proper functioning at all times.  - Assist in moving and storing program supplies, office furniture, office equipment, dorm furniture, consumer belongings, and other items in and around the facility when and where appropriate. - Assist in interior decorating and refurbishing of assigned areas of the facility. - Responsible for insect and bug extermination and rodent removal.  - Drive agency vehicles. - Must wear SUS maintenance uniform and must maintain uniform so that it is clean and presentable at the start of each shift. - Maintain CPR/ First Aid Certification. - Complete other tasks as deemed necessary by the House Manager, Program Director and/or Assistant Director of Facilities. - Attend staff meetings, case conferences, group supervision, and trainings as needed. - A work schedule that includes some weekend and evening hours will be required. - Other duties as assigned -  
Job Locations US-NY-Amityville
WELLNESS COACHES (CASE MANAGERS) PAYING $45k FIRM | FULL-TIME | FLEXIBLE SCHEDULES | MULTIPLE LOCATIONS IN NYC   ARE YOU LOOKING FOR AN OPPORTUNITY THAT MAKES YOU FEEL FULFILLED? You understand what it means to have another chance in life.  You relate to life hurdles and how they can impact someone else’s life.  You have the ability to utilize your skills to transform the lives of others. We are looking for Wellness Coaches who have a passion to help others, to serve as case managers.  As a Wellness Coach you will assist consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network.    This is great opportunity for those looking to build a career in the not-for-profit social services arena.  With a passion to help others, you can easily progress into other positions such as Vocational Specialist, Clinical Coordinator, Program Director.     #CB
Job Locations US-NY-Brooklyn
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program. Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Job Locations US-NY-Brooklyn
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program. Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Job Locations US-NY-Brooklyn
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program. Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Job Locations US-NY-Brooklyn
Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program. Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!   S:US is seek ing a Shift Supervisor for our men's shelter in Brooklyn.The Shift Supervisor provides supervision and training to Residential Specialists and Community Coordinators.     This position  is located at Ralph Avenue, Brooklyn, NY 11233   Salary: Minimum:  $43,000/Yr. Maximum: $43,000/Yr.   ESSENTIAL DUTIES & RESPONSIBILITIES:   - Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. - Responsible for maintaining fire safety which includes: - Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. - Coordinate monthly fire drills and maintaining fire drill logs. - Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers). - Coordinate servicing and documenting service/inspections of all fire safety equipment. - Provide all new program clients with written fire safety and prevention information. - Perform administrative duties as requested, including but not limited to: - Complete transfer paperwork - Complete intakes with new clients - Compete Incident Reports - Maintain visitor log books - Maintain vehicle sign outs sheets - Maintain roster in CARES and accurately record bedding - Maintain mail logs - Correspond via email - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed. - Assist with new family arrivals, apartment turnovers and complete intakes and program orientation. - Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - May be responsible for cleaning program areas after or before usage. - Assist with move outs, curfew violators and new residents. Complete intakes with new residents. - Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house workshops, and participation in other support service activities. - Maintain, prepare and distribute hygiene supplies, donations and living supplies to clients. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Conduct periodic building and grounds inspections and make facility manager aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Participate in ongoing individual supervision, team meetings, and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed - Other duties as assigned by supervisor  
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!     S:US is seeking an Maintenance Worker  for our men's shelter in Brooklyn.   This position is located at Ralph Avenue Brooklyn, NY 11233   Salary:    Minimum: $18.00/hr. Maximum:$18.00/hr.    The Maintenance Worker will: - Carry out minor repairs and building maintenance throughout assigned areas of the facility.  - This includes but is not limited to; painting, plastering, repairing furniture, maintaining smoke detectors, and fire extinguishers. Responsible for exterior snow and ice removal as well as upkeep of the grounds.  - This includes but is not limited to sidewalk maintenance, mowing grass, trimming shrubbery, maintaining landscaping, rodent removal, and all other aspects of the building exterior.  
Job Locations US-NY-Brooklyn
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!   S:US is seeking an Case Manger for our men's shelter in Brooklyn.   This position is located at Ralph Avenue Brooklyn, NY 11233   Salary:  Minimum Salary:$21.63/hr. Maximum Salary:  $21.63/hr.     ESSENTIAL DUTIES & RESPONSIBILITIES:   • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing • Prepare housing applications and assist clients with the housing application/interview process. • Monitor and assess client progression/regression in behavior and/or appearance • Facilitate group and individual counseling, workshops, psych education, and recreational activities • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills • Provide comprehensive case management services to an assigned caseload • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate • Ensure that clients attend meals and maintain appropriate nutritional intake • Provide crisis intervention and address all emergency situations as appropriate • Assist in building evacuation during fire drills and building emergencies • Monitor client medication compliance and collaborate with nursing staff monitor compliance • Refer clients to appropriate community resources as needed • Maintain CPR/First Aid Certification • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards • Facilitate discharge/transfer process and documentation of same • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes • A work schedule that includes some weekend and evening hours is required   #CB IND1
Job Locations US-NY-New York
The salary for this position is minimum $52,000 and maximum $55,000.   Service for the Underserved, Inc. (S:US) is a dynamic and growing social service and housing agency with over 40 years’ experience in providing housing and services to the most vulnerable in New York City. The Support Services functions at S:US are carried out by a team of professionals with differing backgrounds who share deeply in the S:US mission. We provide resources and support to the program departments to collectively pursue that mission. Support Services is a collegial, supportive and dynamic culture that continuously seeks to improve. We strive to treat all staff with respect in each interaction.  We are motivated to accomplish our individual and collective tasks by the belief that we can help transform the lives of people we serve thereby righting societal imbalances.        The Real Estate team is tasked with maintaining and expanding S:US’s large and diverse Real Estate portfolio. Our team’s goal is to fulfill S:US’s commitment to reducing homelessness and providing a life of purpose by ensuring all of our residents have a safe, clean, affordable place to call home, and all our staff have the right work environment to carry out the mission. The Properties Manager will work closely with the Director of Real Estate: Leasing and Violations to ensure that S:US’s scattered site portfolio of over 1000+ units is managed efficiently. Effective execution of this position will result in S:US leased properties being managed efficiently and effectively. The right person will be able to create an orderly system for lease renewal and create a streamlined approach to ensuring repairs are done, mostly by the landlord or appointed property management agency, in a timely manner. The role will involve a combination of office and field work. Field work will be required to find new spaces, exit underperforming leases and meet with landlords and S:US Program staff to best understand program needs. Additional responsibilities across S:US’s Real Estate portfolio (beyond scatter site apartments) may be assigned as needed.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Oversee, maintain, and inspect all BH housing scatter-site properties located throughout NYC (primarily  the Bronx and Manhattan to begin with) - Coordinate ongoing maintenance with landlord within scatter-sites units - Manage landlord, appointed property management, vendor and contractor relationships - Address programs complaints, violations, and problems with landlord/super - Prepare and maintain all records, correspondence, and files such as rent rolls and landlord contact - Open and close National Grid and Con Edison accounts for internal movement - Conduct Move-In/Move-Out inspections for newly developed units, turnovers or lease terminatation Internal Collaboration and Reporting - Work closely with the maintenance, finance and program services departments on the day to day operations of S:US’s large and diverse leased portfolio; - Keep track of BH and Palladia housing through rent rolls, share with Payables Department and Finance Department on a monthly basis. - Report Utility changes and status as requested through our payables department - Coordinate Moves and apartment turnovers in conjunction with the approved S:US vendors in our portfolio Miscellaneous - Submit invoices in Docuware for approval; and - Create coherent system for tracking all aspects of lease portfolio, including renewals, expirations, maintenance and service requests; - Manage relationship with landlords and S:US program staff who are serving residents in the apartments and finance department, which is responsible for rent payment; and - Find new leases and exit underperforming ones, in consultation and approval with other S:US departments Additional responsibilities across S: US’s Real Estate portfolio beyond those listed above may be assigned as needed.   KEY PERFORMANCE STANDARDS   - Commitment: passionate about the S:US mission generally and provision of supportive housing in particular. - Communication: has strong interpersonal skills and the ability to communicate effectively both orally and in writing - Responsiveness: able to work in a fast-paced environment, often times under the pressure of strict deadlines. - Organized: ability to meet deadlines, multi-task while juggling competing priorities, high attention to detail. - Teamwork: ability to work both independently and in a team-oriented environment. - Self-Motivated: independent thinker with the ability to demonstrate initiative and endeavor to maintain a stable level of productivity.
Job Locations US-NY-Bronx
The Residential Aide will work under the supervision of program leadership providing shift coverage, with flexible, rotating shift schedule, and weekend coverage.   - ESSENTIAL DUTIES & RESPONSIBILITIES: - Provide direct crisis intervention to clients and prepares incident reports of such interventions - Monitor client when they are taking their medication if necessary - Inform staff of any prescriptions given to client that must be filled (especially 12am-8am and weekend shifts) - Brief incoming shifts of status of the facility (which includes all clients in and out of facility) - Give verbal and written warnings to clients and hand out appropriate consequences such as extra chores, removal of store and telephone privileges - Inform treatment staff of any concerns via an entry in communication logbook or a note in treatment staff mailbox - Make copies of forms to be utilize for store passes, cigarette distribution, meal checklists, etc. - Serve as staff escort when necessary - Partake in educational training to enhance skills related to job function - Performs various other tasks and responsibilities (i.e. facilitate morning/evening focus group - Participate in staff meetings as required - Provide coverage in the cafeteria during meal times, monitor the client bed area and remove any unnecessary items in accordance with funder rules - Coordinate and oversee morning/dispatches, petty cash (tokens, carfare, and lunch and dinner money) and escorts for clients as assigned - Some Residential Aides will provide escorts for clients as assigned and needed based on driver’s license status and eligibility. Driving eligibility is determined by SUS Driver Eligibility Policy. - Hourly house/room rounds and recording of time and findings in communications logbook on all shifts - Keep supervisor informed of all relevant information regarding the residents and the program - Other duties as requested by supervisor The Salary for this positon : The Mininmum is $15.76/HR and the Maximum is $15.76/HR
Job Locations US-NY-Brooklyn
SCOPE OF ROLE: Provide quality cleanliness oversight to assigned building(s).   ESSENTIAL DUTIES & RESPONSIBILITIES:   - Maintain cleanliness in assigned areas within the facility. This includes but is not limited to: floor care (mopping, sweeping, buffing, stripping and waxing), cleaning bathrooms, emptying trash, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairways. - Carry out minor repairs and building maintenance throughout assigned areas of the facility. - Responsible for exterior snow and ice removal as well as upkeep of the grounds. This includes but is not limited to sidewalk maintenance, maintaining landscaping, and all other aspects of the building exterior. - Assist Staff with special events by setting the chairs and tables up for use making sure the area is clean and safe for all - Maintain building maintenance tools and machinery to ensure that all items are in good working condition. - If Program does not have a superintendent, Responsible for ordering cleaning supplies, paper supplies, lightbulbs, garbage bags, etc. and maintaining biweekly inventory. - Assist in moving and storing program supplies, office furniture, office equipment, dorm furniture, consumer belongings, and other items in and around the facility when and where appropriate. - Comply with all SUS Employee Policies, Procedures and Protocols SUS Cooperate Compliance Policies - Willing to assist when EMERGENCIES arise in the Facility - Must wear SUS maintenance uniform and must maintain uniform so that it is clean and presentable at the start of each shift. - Complete other tasks assigned by Director or Superintendent - Attend staff meetings, group supervision, and trainings as needed. - Assist with apartment turn over following move outs to prepare apartments for new families, this includes plastering, sanding walls and painting; transporting resident and property to new apartment/unit. - Assist Super with the maintenance of the building The salary for min for this role is $17.57 and max is $17.57.    This role is part-time.    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holiday
Job Locations US-NY-New York
TITLE: VP of Housing Development, Asset Management and Compliance DIVISION/DEPT.: Support Services - Real Estate  REPORTS TO: SVP of Real Estate SUPERVISES:  Senior Compliance Manager, Senior Project Manager and Project Manager(s)   Service for the Underserved, Inc. (S:US) is a dynamic and growing social service and housing agency with over 40 years of experience in providing housing and services to the most vulnerable in New York City.           The Real Estate team at S:US is tasked with maintaining and expanding S:US’ large and diverse Real Estate portfolio. Our team’s goal is to fulfill S:US’ commitment to reducing homelessness and providing a life of purpose by ensuring all of our residents have a safe, clean, affordable place to call home, and all our staff have the right work environment to carry out the mission.    This is an exciting time for the Real Estate Team as S:US has a dynamic and growing pipeline of affordable and supportive housing, with 700 units in construction and another 1000 in predevelopment.  S:US is among the two largest providers of supportive housing in New York State, and among the largest nationally.   The VP of Housing Development, Asset Management and Compliance is responsible for the expansion of SUS’s housing portfolio as well as the preservation of SUS’s existing housing stock. This role will supervise the Development Team and the Compliance Team. The VP will be responsible for spearheading SUS’s growing pipeline through the successful acquisition, financing, construction and opening of all new permanent congregate housing at S:US. The VP will have the expertise and experience in affordable housing development to manage a team of real estate professionals and oversee projects from land acquisition, joint development negotiation, pre-development financing and design development, public approvals, ULURP, construction financing, construction management, building opening, leasing and converting to permanent financing.  The work will focus on new construction of supportive and affordable housing both independently and with various development partners. The VP will also oversee the recapitalization and rehabilitation of S:US’ existing portfolio as well as the development of housing for adults with developmental disabilities and of shelters for singles and families (both purpose-built and conversions).  Through supervision of the Compliance Team, the VP will ensure that SUS’s LIHTC portfolio is fully in compliance with government, investor and lender requirements.    This position has a minium salary range of $ 160K  and a maximum of $200K.   ESSENTIAL DUTIES & RESPONSIBILITIES: Growing S:US’ Pipeline - Identify and evaluate new joint ventures and potential land acquisitions for permanent housing and - purpose-built shelter development; - Cultivate relationships within the field with potential development partners, lenders and government agencies; - Keep up to date with all pertinent legislative and policy changes that impact S:US’ real estate and development activities; - Coordinate and lead S:US responses to Requests for Proposals and Requests for Qualifications; - Stand in for SVP as necessary at internal meetings, meetings with public officials, etc.; and - Assist SVP in negotiating joint venture agreements and structuring complex real estate transactions that will serve the S:US mission while maximizing financial return and minimizing risk to the organization. Supervision of project management activities - Responsible for the timely progress of the S:US development pipeline; - Oversee the real estate development team across all stages of development (predevelopment, construction, building opening, permanent conversion, 8609s); - Coordinate the work of all third-party consultants (attorney, architect, environmental consultant, general - contractor etc.); - Supervise the submission of due diligence to government agencies, lenders and investors; - Oversee the project management of developments (mainly preservation) of housing for adults with developmental disabilities; and - Oversee the project management of shelter development (both purpose-built and conversion of existing building). Financing - Develop creative legal and financial structures to maximize feasibility and financial return of real estate transactions; - Research and identify funding sources and develop financing strategies to develop housing; - Work with S:US service programs and budget teams to select appropriate transactions, service funding mechanisms (ESSHI v. NYC 15/15) and deal structures; and - Develop pro forma capital development and operating budgets and financing applications for HPD, HDC, HCR, HFA, HHAP, FHLB, HUD etc.; and - Work with S:US service programs and budget teams to develop service budgets that sync with housing operating budgets, assist in developing applications for NYS ESSHI, NYC 15/15, Shelter Plus Care, COC and others.  Construction Management - Responsible for the completion of construction projects on time and within budget; - Oversee the processing of requisitions and change orders working closely with the S:US finance team, development partners and lenders; - Attend construction meetings and conduct site visits when necessary; - Oversee the management of the construction project team (architect, General Contract, other consultants); and - Supervise the project management of the rehab of existing YR15 buildings within the S:US portfolio. Asset Management - Evaluate property performance financials and implement changes in asset management processes as needed; - Perform quarterly assessments of budget to actuals for each LP property to identify areas in need of improvement and to ensure items are booked correctly in terms of line items and capital vs. operating costs; - Oversees all reserve release requests to ensure capital projects are funded appropriately while keeping up with reserve contribution requirements; - Develop long term recapitalization strategies for SUS’s portfolio to ensure long term financial and physical health of all buildings; and - Together with the Finance Team conduct annual reviews of all project financials in advance of annual audit completion to ensure SUS is extracting all available cash its LP properties   Compliance: - Supervises the compliance team comprised of 7 members responsible for all back-office property management functions such as income certifications, investor and lender audits, rental assistance processing and initial and ongoing lease up of SUS’s LIHTC portfolio - Create high level processes and procedures to ensure SUS’s full compliance with lender, investor and regulatory requirements - Together with the Finance Team, perform quarterly reviews of rent collection reports to identify delays in subsidy payments and particular tenants in need of program/legal action. Internal Collaboration and Reporting - Work closely with the maintenance, finance and property management departments on the day to day operations of S:US’ large and diverse housing portfolio; - Work with service program teams and property management to coordinate the opening of new buildings and various policies and procedures related thereto; - Take lead in in tracking developer fee receipts and milestones; - Assist SVP in developing appropriate housing development metrics and reporting on same to S:US executive team and Board of Directors; - Work with fundraising team to identify philanthropic sources of funding for S:US’ real estate projects; and Assist SVP in developing annual goals and strategies as it relates to the expansion and preservation of S:US’ real estate portfolio. KEY PERFORMANCE STANDARDS   - Commitment: passionate about the S:US mission generally and provision of supportive housing in particular. - Communication: has strong interpersonal skills and the ability to communicate effectively both orally and in writing with team members, other S:US staff, outside development partners, government agencies and lenders. Ability to communicate regularly with supervisor about department issues. - Responsiveness: able to work in a fast-paced environment, often times under the pressure of strict deadlines. Demonstrates flexible and efficient time management and ability to prioritize workload. - Organized: ability to meet deadlines, multi-task while juggling competing priorities, high attention to detail. - Teamwork: Ability to work both independently and in a team-oriented environment. Performs work activities requiring negotiating, instructing, supervising, persuading or speaking with others. - Team Management: Interest and skill in developing a high performing real estate development team. Ability to manage other experienced professionals in a high paced dynamic atmosphere. Responds appropriately to developmental feedback from supervisors and colleagues. - Self-Motivated: independent thinker with the ability to demonstrate initiative and endeavor to maintain a stable level of productivity. Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus. This requirement must be met by your date of hire.    
Job Locations US-NY-Brooklyn
SCOPE OF ROLE: The Cook union is responsible for preparing nutritional meals in an establishment that serves food while maintaining a clean workspace throughout the day to follow health and safety guidelines.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Prepares food items by cutting, chopping, mixing, and preparing sauces. - Prepare low-fat, salt-free, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents. - Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards. - Manage and monitor all aspects of the development of a nutritious daily menu and meal preparation for person-served including those with special diets. - Responsible for general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies - Maintain cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage. - Cleans and sanitizes cooking surfaces at the end of the shift. - Performs inventory checks and completes food storage logs. - Other duties as assigned. The salary min $17.10/hourly to max $17.10/hourly.    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays