Services for the Underserved

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Job Locations US-NY-New York
The Outreach Specialist will conduct outreach for homeless prevention participants. In this role you will; - Conduct program outreach and community related activities to increase referral base and community visibility. - Provide outside presentations to network and further develop referral sources. - Promote linkages with other service providers that will help participants obtain and maintain housing stability. - Participate in various consortium meetings. - Maintain logs of outreach activities. - Complete monthly reports as required. - Cultivate, develop and maintain productive relationships with referral agencies. - Attend interdisciplinary team meetings, case conferences, various meetings and outside events as assigned by supervisor. - Obtain new housing resources for Homebase clients within appropriate time frame set by supervisor. - Update resource book for staff. - Tasks may be modified, expanded and/or assigned over time. - Perform other related duties as required by management.
Job Locations US-NY-New York
SCOPE OF ROLE: Under the supervision of the Program Director, the Program Specialist works closely with the Housing Specialist, completes No Violence Again (NOVA) Screening forms with clients, and aids in the area of housing and school transfers. The Program Specialist also provides in house childcare as needed and attends field-trips and activities.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Work in conjunction with the Housing Specialist to assess individual’s needs regarding housing as well as benefits and identify suitable housing options. - Develop and maintain liaison with community and intra-agency housing referral services - When appropriate, visit potential site and any other external activities related to securing housing - Escort individuals to various housing and social service appointments when necessary - Ensure PPD and Physical forms are submitted within 2 weeks of an individual’s residency - Negotiate and assist individuals with complex health and benefit issues and extend social service packages - Complete No Violence Again (NOVA) Screening Forms. - Complete the Housing Specialist functions in their absence - Provides referrals and liaison with schools, day care centers and other organizations as needed. - Provides child care as well as coverage to the info center, as needed - Attends field-trips and activities with the children - Assist with completing and submitting necessary applications and forms related to housing, benefits, childcare and school - Keep supervisor informed of all relevant information regarding the individuals and the program - Attend all scheduled meetings and trainings and contribute to supervisory case conferences and staff meetings. - Represents Aegis at appropriate community meetings, conferences, etc. - Ensure completion of program records in accordance with program and external regulations - Documents individual’s progress in charts
Job Locations US-NY-New York
Under the Supervision of the Director, the Supervisor of Social Services is responsible for the coordination of client services and case conferences as well as providing direct supervision to case managers, housing specialist and vocational specialist.   The ideal candidate will possess experience in the fields of mental health, child welfare, child development, or other related fields. Strong working knowledge of psychodynamics, group work, case work, health systems and human and child development. Experience working with domestic violence and an understanding of Post-Traumatic Stress Disorder and trauma informed care is preferred.   JOB FUNCTIONS: - Interviews residents using standard case work techniques to determine suitability for residential services to assess their level of psychological functioning and make admissions decisions - Conducts all initial assessments and assigns residents to a case manager and determines - Makes counseling related referrals and serves as liaison to mental health agencies as needed - Develops and maintains linkages with service providers - Represents program at community task force and conference meetings - Prepares client referral reports to supportive service providers and monitors and evaluates client progress records - Provides clinical supervision and audits charts to ensure that notes are completed in a timely fashion by clinical staff - Supervise program in Director’s absence - Attends all scheduled meetings and training sessions - The candidate should be able to read d documents for analytical purposes - Working knowledge of AWARDS, CARES, SORTS systems - English and Spanish speaking is a plus
Job Locations US-NY-New York
The Administrative Assistant will be the first point of contact/face/front line of our program. In addition to clerical duties you will be called upon to engage and assist with program participants/individuals we serve. As a member of S:US you are committed to acting with integrity, as demonstrated by treating people consistently, honestly and fairly to help them achieve their own goals and the goals of the agency.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Perform general clerical duties including but not limited to photocopying, faxing, mailing, filing and arranging for deliveries - Exercise discretion in handling sensitive information as required by HIPPA and Agency guidelines - Handle all internal and external communications using phone, email, and written. - Handle phone system with multiple lines - Coordinate with internal and external stakeholders including staff, clients, visitors, and vendors - Arrange, schedule and coordinate office calendar - Prepare and edit communications, presentations and other documents - Database management including but not limited to data entry into Excel and Electronic Health Records (EHR) systems - File and retrieve documents and reference materials - Provides timely, accurate and clear documentation according to established policies and procedures - Handles completing demands by responding effectively to challenges, deadlines, and emergencies - Responds to consumer needs promptly, accurately and with courtesy and respect - Represents the organization in a positive and appropriate manner to outside resources - Supports the mission and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values - Additional duties as assigned
Job Locations US-NY-New York
Seeking a Peer Specialist with personal/lived experience interested in working in a shelter setting in mid-town Manhattan.    The Peer Specialist will; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement with teams by forging strong connections with participants and families, undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between team members and participants when they experience ambivalence about treatment. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery-oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.
Job Locations US-NY-New York
The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.
Job Locations US-NY
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.
Job Locations US-NY-New York
The Diversion Specialist will coordinate the intake and referral process for adult diversions at DHS identified shelters.    Essential Functions: • Assess shelter applicants directly referred from single and adult family intake centers; serve as the first point of contact. • Enter all Intake and referral information in CARES in a timely manner for Diversions and Aftercare. • Develop individualized housing plan. • Conduct home visits for furnished rooms/apartments. • Provide general case management including coordination and delivery of services relating to housing stability. • Entitlement referral and advocacy. • Meet with participants as needed for follow-up and recommendations. • Meet daily targeted quota for program. • Assist participants in identifying, locating, obtaining and exploring alternatives to shelter (reuniting with family/friends, return to previous living situation, refer to relevant treatment facilities, room rental etc) and retaining suitable housing. • Participate in meetings to promote the program. • Cultivate, develop and maintain productive relationships with referral agencies that are related to retaining housing. • Actively participate in internal and external training programs and committees. • Assure program participants’ rights are protected. • Perform such other duties as may be required. • Maintain case notes for each interaction with clients in CARES. • Complete all individual Diversion folders prior to submitting to Supervisor for review. • Participate in bi-weekly supervision. •Other duties as assigned.
Job Locations US-Brookyln
The Supervisor Maintenance will work at 8 to 12 apartment buildings and at such buildings will be supervisor of each buildings’ maintenance staff (superintendents and porters). These 8 to 12 buildings are located in the Manhattan, the Bronx and Brooklyn and are multifamily apartment rental buildings financed by Low Income Housing Tax Credits where S:US is the owner and property manager. The Maintenance Supervisor will need to work closely with a number of different staff members and teams, including the Program Director at each building, and other social service staff at the buildings, the property management team (located at 1168 Stratford Avenue, Bronx), the S:US Facilities Department and the superintendent and porters at each building.   Job Responsibilities:   - Visits each property at least weekly (and more if needed) and conducts regular inspections of each assigned property to ensure the building is kept to the quality standard of the company: - Supervisors the superintendents and porters at each building to ensure timely completion of work orders and minimize the issuance of municipal violations; - Works with S:US Facilities Department and the superintendent and porters at each building to ensure that violations from HPD, DEP, ECB, FDNY, etc. are addressed and reported to Violations Coordinator; - Works with Program Staff and super and porter to coordinate the "turnover" of vacant apartments in an expeditious manner in order to avoid the loss of any rental income, communicate with SPA Department of S:US re: unit availability and required inspections; - Coordinates with Contracts Manager and Director of Maintenance when outside maintenance or service vendors are needed, and advises Contracts Manager when vendors are not performing satisfactorily; - Ability to be on-call and respond to emergency situations; - Supervises all functions of the physical plant which include plumbing, heating, roofing, and electrical and gas systems; - Conduct supervision sessions with Supers/Porters; - Advises Director of Maintenance or VP of Facilities when outside contractors are needed for repair work beyond the capability of the building staff and coordinates access for contractors and ensures inspections are made of work; - Assists the property management team to ensure all apartment and property inspections are ready prior to and be on site for inspections; - Assists the property management team to review the building inspection reports in conjunction with supervisor, Director of Maintenance and VP of Facilities in order to understand what maintenance problems need to be resolved and improvements that need to be made; and - Represents himself/herself and the property in a professional manner with residents, visitors, and other employees. - Responsible for all Supers handing in the monthly preventive maintenance report; - Responsible for timesheets of all staff under supervision; - Responsible for all Supers submitting their work orders in the Yardi system. - Responsible for adhering to a weekly work schedule for himself/herself and all other staff at the properties; and - Works with the Regional Supervisor, trains the Maintenance Mechanics/Handymen, and Porters/Cleaners in the proper performance of their functions, consistent with company policies, procedures, and standards.    
Job Locations US-NY-New York
  We are currently seeking Case Managers interested in working in our Mahattan shelter.   The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.    
Job Locations US-NY-Bronx
The Senior Case Manager will; - Provide supervisory oversight and training to Case Managers and Housing Specialists in the housing assessment and documentation process. Provide weekly one on one supervision to Case Managers and Housing Specialists - Provide supervision and guidance to Case Managers in the development of initial service plans and service plan reviews. - Provide supervision to Case Managers in referring consumers for in-house and community-based medical, mental health, and supportive social services. - Provide supervisory oversight and training to Case Managers in assisting consumers with the financial entitlement and medical benefit application process. - Provide supervisory oversight and training to Case Managers and Housing Specialists in group and individual counseling, workshops, and recreational activities. Schedule and assign groups and activities to Case Managers as needed. - Provide recommendations for useful and effective interventions and referrals to Case Managers and report any behavioral issues to supervisor. - Provide supervisory oversight and guidance to Case Managers and Housing Specialists in maintaining up to date, accurate, complete, and timely consumer chart documentation. - Provide administrative supervision including timesheet approval, time off approval, scheduling, as well as professional development including regular individual supervision and formal performance appraisal at least annually. - Directly provide services (including but not limited to those outlined above) to clients in the absence or inability of their assigned case manager. - Manage program census and census data: Manage the intake process; assigns intakes to Case Managers. Will also perform full intake and assessment with new consumers within 24 hours of admission as needed. - Conduct regular audits of all client charts. - Manage tracking sheets related to housing readiness and housing placement - Respond to requests for information and data from DHS. - Reconcile program data in AWARDS, CARES and hard copy charts/ tracking sheets. - Manage and oversee room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Manage crisis intervention services and addresses all emergency situations as appropriate. - Responsible for Incident Management and documentation. - Facilitate/attend staff meetings, case conferences, group supervision, and trainings as needed. - Comply with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and Office of Temporary Disabilities Assistance Rules, Regulations, and Statutes. - Maintain program resources including but not limited to: MetroCard’s, petty cash, and client savings - Provide coverage for other Senior Case Manager and/or Director of Social Services when they may be off site or otherwise unavailable. - Maintain CPR/First Aid Certification. - Any other duties as assigned by the Program Director, designee or as required.
Job Locations US-NY-New York
The Facilities Manager will be responsible for managing building maintenance and repairs, cleanliness, grounds keeping, fire safety, building evacuation, building security, consumer safety, and consumer hygiene.   Responsibilities: - Develop regular cleaning and preventative building maintenance schedule.   - Responsible for managing, ordering, and inventory of maintenance tools and supplies, office equipment and supplies. - Collaborate with Program Director around building maintenance budget management. - Responsible for maintaining fire safety which includes: - Developing Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. - Oversee the coordination of monthly fire drills/building evacuation procedures and the maintenance of fire drill logs. - Oversee periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors, and fire extinguishers). - Coordinating servicing and documenting service/inspections of all fire safety equipment. - Oversee the provision/posting of all written fire safety and prevention information to all staff and consumers and periodically revise/edit same as appropriate.   - Manage and oversee workload distribution for Porters. - Prepare for DHS building inspections, and outside entities such as the Office of Temporary Disability Assistance, NYC Dept. of Buildings, and other state and city agencies.   - Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYC - DHS Regulations, and Statutes. - Coordinates with DHS on major building repairs as appropriate. - Coordinates with vendors for extermination and laundry service and coordinate scheduling. - Receive work orders, prioritize workload, and triage repairs. - Responsible for program vehicle. - Maintains CPR/ First Aid and Mandated Reporter Certification on annual basis. - Any other duties assigned by the Program Director. - Attend staff meetings and trainings as needed. - A work schedule that includes some weekend and evening hours will be required.
Job Locations US-NY-Brooklyn
The Psychiatric Nurse Practitioner will provide direct psychiatric services for homeless individuals at three separate, general population treatment programs who are not connected to care. The PNP will document medical and psychological histories, physical assessment results, diagnoses, treatment plans, prescriptions and outcomes. The PNP will provide medication management including prescription refills and medication education, write prescriptions for psychotropic medications as allowed by state regulations and collaborative practice agreements and also provide in service staff training and consultation to the social service team.
Job Locations US-NY-New York
SCOPE OF ROLE:            The Housing Specialist is responsible for Housing duties related to all residents’ needs.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Interviews clients to assess their present housing needs and status and submits appropriate applications to community resources. - Conducts groups to discuss available housing options, how to secure an apartment and how to handle issues related to housing. - Accompanies residents to housing interviews, housing fairs, and to complete housing applications when necessary. - Provides housing resources (i.e. phone numbers to landlords, housing programs, etc) to clients and acts as a liaison between landlords and clients. - Refers residents to get PPD and physicals completed within two weeks of their entrance into the facility. - Obtains an accurate history of client’s housing situation to assess what services are needed. - Facilitates Tier II interviews and acts as a liaison between Tier II shelter and AEGIS clients. - Submits housing applications for all housing programs available (i.e. Section 8, and NYCHA). - Handles requests for extensions to be submitted to HRA - Refers residents to Public Assistance and monitor their compliance with HRA and the ADVENT program. - Negotiates, assesses and assists client needs with respect to benefits and follows the resident’s case from entry to discharge - Assists and escorts residents in going to HRA/social service agency appointments when necessary. - Participates and attends staff, service plan review and clinical team meetings. - Maintains and ensures completion of accurate records and progress notes in client chart. - Other duties as assigned
Job Locations US-NY-New York
The Health Navigator will employ the Critical Time Intervention model to assist individuals/families to access the supports they need and develop long-term helping relationships. Utilize a navigation/chronic care model to advocate for, communicate with, and identify resources for the client as well as encourage and support clients to gain and maintain independence in their healthcare to ensure improvement of health outcomes and quality of life.Provide individual and group counseling and support services to program participants. He/she will work with Social Service team to arrange medical appointments, confirm appointments, and all other activities required to improve client compliance. The Navgator will work with patients with complex medical illness requiring frequent appointments in clinic and to specialists, including confirming appointments, assisting with transportation, and obtaining records from outside medical providers.
Job Locations US-NY-New York
The Employment Specialist will conduct assessment interviews to gather information relative to client’s skills, education and interests. He /she will Design and facilitate vocational/employment group and maintain an active employment vocational/educational data bank and serve as Program Representative at Workforce and Employment Initiatives and Meetings.  The specialist will identify barriers to employment e.g.-ESL, Substance Abuse , Mental Health and in collaboration with Case Manager make appropriate referrals. Provide career coaching and assist with resume preparation, job search and filing applications.
Job Locations US-NY-New York
The Child Care Specialist for the shelter will be responsible for collaborating with staff and implementing lesson plans and curriculum which are developmentally diverse for children ranging in age from 3 months old – 13 years old.  The Specialist will assist with homework and prepare after school activities, ensure that the childcare area is organized, maintained and safe, facilitate groups and workshops, including a parenting workshop. Will communicate and report all problems, concerns and incidents to Program Director, interact and closely supervise children at all times, participate in parenting workshops as appropriate for the population needs. Residential Aide duties will also be preformed.
Job Locations US-NY
Under the supervision of the Trauma Informed Care Supervisor, the Childcare Specialist is responsible for the day to day operation of the child care program. The program is oriented to developmentally sound teaching, non-violent conflict resolution and parent and child bonding.   Job Functions:   - Provide childcare when residents attend in house appointments and groups. - Develop a classroom curriculum on a monthly basis. - Implement the curriculum on a daily basis. - In the absence of the Childcare Specialist, contact Department of Education Liaison to place children in area schools. - Maintain classroom and infant room supplies, furniture, and equipment. - Attends staff meeting and training sessions. - Maintains safety for children at all times. - Accompany children and parents to events when necessary - Accompany children and parents to appointments when necessary - Accompany children to and from area schools when necessary - During familial emergencies drop children off outside catchment area to allow emergency caretakers to retrieve them. - Intervenes to prevent child abuse and follows mandated reporter procedures - Assist in linkage with community organizations for recreational and cultural outings - Assist children in completing homework on a daily - Alert Trauma Informed Care Supervisor of any child that has ongoing behavior problems or suspected learning problems
Job Locations US-NY-Brooklyn
Great opportunity for a Social Worker seeking their next career move. LMSW required. Compensation up to $65,000 annually. This position is locaterd in Brooklyn, schedule Monday-Friday 9a-5p, with flexibility and on-call. The Supervisor of Social Services will lead a team of four (4) Case Managers and Housing Specialists in a 68 bed transitional setting assisting individuals with HIV/AIDS attain permanent housing.                        Job Functions: - Provide leadership and guidance to Case Managers around mental health and substance abuse issues, suicide prevention, psychiatric emergencies, crisis intervention, and consumer incidents. - Provide administrative and clinical supervision to Case Managers, which includes but is not limited to; documented individual supervision meetings, ongoing feedback regarding job performance, participation in case conferencing and service planning, monitoring and evaluation of documentation, staff development, training, and annual performance appraisals.   - Develop and maintain on site supportive services including, but not limited to: - Peer support groups, relapse prevention, housing and ADL groups, and health education. - Provide individual substance abuse and mental health counseling as appropriate. - Provide training and consultation to Case Managers around co-occurring disorders and the evidence based practices used to address mental illness and substance abuse and to promote overall consumer wellness. - Utilizes and monitors AWARDS database system, conducts internal chart reviews, and prepare for funder audits. - Ensure that service delivery and documentation is in accordance with contractual agreements. - Acts as a liaison to the HASA-EPU around admissions and room closures. - Monitors daily rosters and provides information for the Monthly Occupancy Report. - Monitors housing placements and participates in the HASA monthly reporting process. - Participate in consumer intake, orientation, assessment, and service planning process and monitors consumer progression and/or regression toward service plan goals. - Develop and maintain relationships with community based medical, mental health, and substance abuse service providers. - Work as a member of the social service team in the development of on-site and off-site recreational, socialization, educational, and skill building activities with a view towards community inclusion and integration. - Work as a member of the social service team in the development of on-site and off-site recreational, socialization, educational, and skill building activities with a view towards community inclusion and integration. - Adhere to on-call protocol to facilitate crisis intervention, to address emergencies, and other situations that require immediate action. - Participate in team meetings, case conferencing, division meetings, and trainings. - Participate in the Services for the Underserved Quality Assurance activities such as incident documentation, management, and reporting - Coordinates with Maintenance Supervisor around room/apartment/building inspections, fire drills, apartment/room repairs, heat and hot water, habitability and consumer safety issues. - Reports to the Regional Director of Homeless Services in the absence of the Site Director. - Working knowledge of various computer software programs including email, Microsoft Word, Excel, and PowerPoint. - Evening and weekend hours may be required. - Performs other duties related to the program as defined by the Site Director. IND1
Job Locations US-NY-Bronx
Great opportunity for a Social Worker seeking their next career move. LMSW required. This position is located in the Bronx, schedule Monday-Friday 9a-5p, with flexibility and on-call. The Clinical Supervisor for this transitional program will provide leadership and guidance to Case Managers around mental health and substance abuse issues, suicide prevention, psychiatric emergencies, crisis intervention, and consumer incidents. He/she will develop and maintain on site supportive services including, but not limited to peer support groups, relapse prevention, housing and ADL groups, and health education. He/she will act as a liaison to the HASA-EPU around admissions and room closures. Ideal candidates must be Licensed Master Social Worker (LMSW). And have a minimum of three (3) years clinical experience with individuals with HIV/AIDS, substance abuse issues, mental illness, and history of homelessness Candidates should have a Minimum of two years supervisory experience required. Knowledge of the NYC HRA HASA entitlement system preferred.