- SCOPE OF ROLE: The Intake Specialist assists in coordinating and monitoring all activities connected with potential resident intake, answering calls as it pertains to Single Point of Access (SPA).     - ESSENTIAL DUTIES & RESPONSIBILITIES: - File and retrieve documents and reference materials - Monitor, screen, respond to and distribute incoming communications - Receive and interact with incoming visitors - Liaise with internal staff at all levels - Interact with external clients - Provides timely, accurate and clear documentation according to established policies and procedures. - Handles unexpected situations by responding effectively to challenges, deadlines and emergencies. - Other duties as requested by Program Director The salary for this role is 19.23/HR       

SCOPE OF ROLE: The Social worker will be responsible for the overall delivery and coordination of services for Behavioral Health programs. The Social Worker is responsible for interfacing with clinical staff, mental health and medical providers, and relevant community-based organizations to enhance and ensure individuals are in receipt of optimal care and services. The Social Worker will be responsible for the completion psychosocial assessments to assist in permanent stable housing. The Social Worker will be responsible for assessing individuals’ needs and facilitate appropriate linkage to community-based services. Work within a crisis driven Behavioral Health environment with a knowledge of substance abuse, NYC Housing Application (2010E), trauma and dual diagnosis. Location: 53-55 Patchen AvenueBrooklyn, New York 11221 Schedule:Monday – Wednesday 10-6pm, Thursday/Friday 11-7pm    ESSENTIAL DUTIES & RESPONSIBILITIES: - Work from a strength based, person -centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds. -  Assess individuals’ needs and facilitate appropriate linkage to community-based services - Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed. - Responsible for facilitating weekly mental health/ substance abuse workshops and onsite support groups for clients. - Work with other members of the team to ensure that appropriate wellness is conducted to engage client’s stability - Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services. - Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures.  - Must be able to provide consultation services to other staff about the psychosocial needs of individuals and the impact of psychosocial problems on health care and compliance with treatment.  - Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking. - Provides crisis intervention and stabilization as needed.  May require some after hour’s and or weekend follow-up to emergency situations. - Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner. - Identifies program needs and makes recommendations. - Ability to work a flexible schedule when needed which consist of weekend or evening hours - Comply with all S:US Employee Policies, Protocols, S:US Corporate Compliance Policies, and Department of Mental Health Dept. (OMH) Regulations and Statutes - Complete other tasks as deemed necessary by program director - Performs related tasks as assigned.  

SCOPE OF ROLE: The Social worker will be responsible for the overall delivery and coordination of services for Behavioral Health programs. The Social Worker is responsible for interfacing with clinical staff, mental health and medical providers, and relevant community-based organizations to enhance and ensure individuals are in receipt of optimal care and services. The Social Worker will be responsible for the completion psychosocial assessments to assist in permanent stable housing. The Social Worker will be responsible for assessing individuals’ needs and facilitate appropriate linkage to community-based services. Work within a crisis driven Behavioral Health environment with a knowledge of substance abuse, NYC Housing Application (2010E), trauma and dual diagnosis. Location: 17-19 Montrose AvenueBrooklyn, New York 11206 Schedule:Monday-Wednesday, 9-5pm and Thursday/Friday, 11-7pm   ESSENTIAL DUTIES & RESPONSIBILITIES: - Work from a strength based, person -centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds. -  Assess individuals’ needs and facilitate appropriate linkage to community-based services - Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed. - Responsible for facilitating weekly mental health/ substance abuse workshops and onsite support groups for clients. - Work with other members of the team to ensure that appropriate wellness is conducted to engage client’s stability - Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services. - Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures.  - Must be able to provide consultation services to other staff about the psychosocial needs of individuals and the impact of psychosocial problems on health care and compliance with treatment.  - Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking. - Provides crisis intervention and stabilization as needed.  May require some after hour’s and or weekend follow-up to emergency situations. - Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner. - Identifies program needs and makes recommendations. - Ability to work a flexible schedule when needed which consist of weekend or evening hours - Comply with all S:US Employee Policies, Protocols, S:US Corporate Compliance Policies, and Department of Mental Health Dept. (OMH) Regulations and Statutes - Complete other tasks as deemed necessary by program director - Performs related tasks as assigned.     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays #CB

  SCOPE OF ROLE: Utilize experience as a recipient of behavioral health services with a willingness to share personal, practical experience, knowledge, and first-hand insight to benefit program enrollees.   ESSENTIAL DUTIES & RESPONSIBILITIES: Develop a partnership with guests experiencing crisis utilizing trauma-informed, recovery oriented, intentional peer support. Promote the provision of a safe, comfortable, secure and trusting environment where guests are listened to and respected by staff; practice the Intentional Peer Support {IPS} Draw on knowledge and skills acquired from personal experience with the behavioral health system with a focus on guest's personal recovery process; Create a sense of community through the mutual sharing of lived experiences and offer encouragement and support to participate in daily activities within the BCR. Assist with pre-registration process for both individuals referred from hospitals, other treatment providers and those who self-refer; Assist with intake and registration of new guests, including an explanation of services and expectations, a tour of the premises, introduction to other staff and guests. Assist and collaborate with Health Home and other community provider staff when appropriate to help guests identify, plan for and realize short-term personal goals and priorities while in the Crisis Program. Facilitate individual and group-based educational, recovery, wellness and skill building opportunities including: wellness self-management, WRAP, peer support, harm reduction, and other social or leisure activities. Follow-up with guests to monitor and support progress toward goal-achievement Advocate for and facilitate access to needed health care services, proactively addressing potential barriers such as missed appointments, transportation, fear and stigma, and communication with professional staff. Assist guests with taking care of their ADL needs and participate in the maintenance of a clean-living environment. Responsible for timely and accurate documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by SUS policies and the OMH Crisis Program Provide household upkeep duties as needed. Support with meal preparations for guests and assist guests with accessing snacks, toiletries and food items daily and encourage guest participation. Participate in data collection and recording related to outcomes, outreaches and other data tracking collection. Participate in supervision, team meetings, trainings, case conferences and other relevant meetings as required by SUS. Provides flexible evening, night, weekend and holiday coverage.

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.   For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.   We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.   Position Summary: The Direct Support Professional provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   This opportunity is available at our program located on Metropolitan Avenue in Middle Village (Queens)   Pay rate: $17.68 /hour   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan.     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.   For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.   We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.   Position Summary: The Direct Support Professional provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   This opportunity is available at our program located on Metropolitan Avenuein Middle Village, NY   Pay rate: $17.68 /hour   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan.     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.   For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.   We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.   Position Summary: The Direct Support Professional provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   This opportunity is available at our program located on Metropolitan Avenuein Middle Village, NY   Pay rate: $17.68 /hour   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan.     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

  S:US is seeking a Program Director for our families with children shelter located in Brooklyn.   This position is located at882 Dumont Avenue Brooklyn, NY 11207 The Program Director will: - Manage and monitor all aspects of program based on DHS contractual requirements and SUS guidelines. - Manage and monitor daily program operations of family shelter based on city, state, and federal regulatory requirements and DHS contractual requirements. - Manage and monitor ongoing expenditures, resource allocation, and utilization. - Complete written reports to division management, SUS executive management, and funding source/s as required; program progress and highlights, consumer census, housing and employment placement, staffing, and service utilization. - Provide supervision, guidance, and performance evaluations to Facility Manager, Director of Social Services , and Recreational Aides. - Develop administrative program guidelines and protocols as appropriate. - Assist in the development of job skills training curriculums suitable to the population served. - Develop program policy & procedures governing the provision of services to consumers and day to day program operations. - Enforce corporate compliance protocols, SUS employee policies, procedures, and protocols, and incident management policies, procedures and protocols. - Develop and maintains a crisis/incident management system. - Ensure all health and safety guidelines including staff CPR/First AID Certifications, Fire Safety Coordinator trainings, and Mandated Reporting training are all in compliance. - Maintain CPR/ First Aid and Mandated Reporter Certification. - Monitor the integrity of client data and ensure that internal chart reviews are conducted consistently and regularly. - Participate in professional development and training through agency-wide in-service trainings, outside trainings, and facilitate in-house trainings for staff. - Participate in and monitor the recruitment, hiring, and selection of direct care and supervisory personnel. - Facilitate periodic staff meetings and case conferences as appropriate.  - Monitor the provision of and documentation of all services provided to clients.  - Participate in division management meetings as needed. - On call 24 hours per day and ensure that there is a contingency plan in place. - Ensure all interactions support the mission statement and core values of SUS. - Additional duties as assigned by the Vice President, and Urgent Housing. - A work schedule that includes some weekend and evening hours will be required.

  Services for the UnderServed (S:US) is currently seeking a Diversion Specialist for our homeless prevention program.   This position is located at 516 West 181st Street (St. Nicholas Ave) New York, NY 10033     The Diversion Specialist will coordinate the intake and referral process for adult diversions at DHS identified shelters.    Essential Functions: • Assess shelter applicants directly referred from single and adult family intake centers; serve as the first point of contact. • Enter all Intake and referral information in CARES in a timely manner for Diversions and Aftercare. • Develop individualized housing plan. • Conduct home visits for furnished rooms/apartments. • Provide general case management including coordination and delivery of services relating to housing stability. • Entitlement referral and advocacy. • Meet with participants as needed for follow-up and recommendations. • Meet daily targeted quota for program. • Assist participants in identifying, locating, obtaining and exploring alternatives to shelter (reuniting with family/friends, return to previous living situation, refer to relevant treatment facilities, room rental etc) and retaining suitable housing. • Participate in meetings to promote the program. • Cultivate, develop and maintain productive relationships with referral agencies that are related to retaining housing. • Actively participate in internal and external training programs and committees. • Assure program participants’ rights are protected. • Perform such other duties as may be required. • Maintain case notes for each interaction with clients in CARES. • Complete all individual Diversion folders prior to submitting to Supervisor for review. • Participate in bi-weekly supervision. •Other duties as assigned.

The Program Director will provide supervision of all program staff with regard to Case Management to ensure quality care for residents with a substance abuse history.   Responsibilities:   - Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies - Direct supervision of all program staff with regard to Case Management - Development and implementation of individual client service plans in conjunction     with clinical staff, counseling team and client - The Program Director is responsible for insuring that contracts with clients reflect goals of service plans for assisting counselors to develop intervention goals and activities which support the service plan - Coordinates Annual Functional Assessment Review for each client, submitting report and recommendations to Utilization Review Committee. - Responsible for maintaining contact with other service agencies and insuring client placement for treatment and program activities (may include volunteer job placement) - Responsible for coordination with Intake Coordinator of orientation and transitioning in to program of all new residents - Participates in discharge planning - Provides emergency and relief coverage as necessary - May represent agency with community groups and agencies - Prepares report for Assistant Deputy Director of Mental Health Services and Executive Director, including any problems, and proposals for changes in policies or program design - Provides supervisory meetings with all staff and maintains documentation of these meetings - Other duties as assigned The Salary for this role is Min $75,000 -  Max $80,000

S:US Is currnetly seeking a Shift Supervisor for our families with children shelter located in the Bronx.   This program is located at 240 E 178 Street Bronx, NY 10457   The Shift Supervisor will: - Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence. - Responsible for maintaining fire safety which includes: - Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation. - Coordinate monthly fire drills and maintaining fire drill logs. - Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers). - Coordinate servicing and documenting service/inspections of all fire safety equipment. - Provide all new program clients with written fire safety and prevention information. - Perform administrative duties as requested, including but not limited to: - Complete transfer paperwork - Complete intakes with new clients - Compete Incident Reports - Maintain visitor log books - Maintain vehicle sign outs sheets - Maintain roster in CARES and accurately record bedding - Maintain mail logs - Correspond via email - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed. - Assist with new family arrivals, apartment turnovers and complete intakes and program orientation. - Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures. - Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations. - May be responsible for cleaning program areas after or before usage. - Assist with move outs, curfew violators and new residents. Complete intakes with new residents. - Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house workshops, and participation in other support service activities. - Maintain, prepare and distribute hygiene supplies, donations and living supplies to clients. - Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned. - Conduct periodic building and grounds inspections and make facility manager aware of findings. - Respond to crisis and emergency situations and contact the appropriate authorities as needed. - Participate in ongoing individual supervision, team meetings, and trainings as appropriate. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - Maintain CPR/ First Aid Certification - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed - Other duties as assigned by supervisor  

Program Location :   Majestic230 Duffield StreetBrooklyn, New York 11201United States   The Maintenance Specialist ensures the proper maintenance and upkeep of the facility. Assists in developing consumer’s ability to maintain individual residents on basic cleaning and safety.   SCOPE OF ROLE:         Provide quality cleanliness oversight to assigned building(s).             - ESSENTIAL DUTIES & RESPONSIBILITIES:   - Maintain cleanliness in assigned areas within the facility. This includes but is not limited to: floor care (mopping, sweeping, buffing, stripping and waxing), cleaning bathrooms, emptying trash, separating recyclables, emptying garbage, wiping windows and walls, and cleaning stairways. - Carry out minor repairs and building maintenance throughout assigned areas of the facility. - Responsible for exterior snow and ice removal as well as upkeep of the grounds. This includes but is not limited to sidewalk maintenance, maintaining landscaping, and all other aspects of the building exterior. - Assist Staff with special events by setting the chairs and tables up for use making sure the area is clean and safe for all - Maintain building maintenance tools and machinery to ensure that all items are in good working condition. - If Program does not have a superintendent, Responsible for ordering cleaning supplies, paper supplies, lightbulbs, garbage bags, etc. and maintaining biweekly inventory. - Assist in moving and storing program supplies, office furniture, office equipment, dorm furniture, consumer belongings, and other items in and around the facility when and where appropriate. - Comply with all SUS Employee Policies, Procedures and Protocols SUS Cooperate Compliance Policies - Willing to assist when EMERGENCIES arise in the Facility - Must wear SUS maintenance uniform and must maintain uniform so that it is clean and presentable at the start of each shift. - Complete other tasks assigned by Director or Superintendent - Attend staff meetings, group supervision, and trainings as needed. - Assist with apartment turn over following move outs to prepare apartments for new families, this includes plastering, sanding walls and painting; transporting resident and property to new apartment/unit. - Assist Super with the maintenance of the building     The salary for this uninized role is  : The Salary for this role is Min $17.10 -  Max $19.23

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   The slary for this position : Minimum Salary:$17.68/hr Maximum Salary: 17.68/hr   This opportunity is available at our program located on East 54th Street in Brooklyn, NY.     Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays #CB

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This position has a miniuim an maximum salary of $17.68   This opportunity is available at our program located on East 54th Street in Brooklyn, NY.     Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays #CB

S:US is seeking a Residential Specialist at our men's shelter in Brooklyn. This position is located at 599 Ralph Avenue Brooklyn, NY 11233.   The Residential Specialist staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral - Meet with Shift Supervisor for individual and group supervision - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks - Provide initial orientation to program - Provide administrative support in areas of office coverage, telephone and clerical work, food services - Understand and follow emergency procedures, including fire drills - Perform other duties as assigned by Shift Supervisor and Program Director - Attend job related trainings and agency meetings as necessary - Provide meal coordination  

Peer Specialist Salary rate: Minimum-Maximum salary rate $40,000.00 annually.     Scope of Work -  - Outreach/Engagement/Bridge Building: Helping to facilitate engagement with teams by forging strong connections with participants and families, undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between team members and participants when they experience ambivalence about treatment. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.

Peer Specialist Salary rate: Minimum-Maximum salary rate $40,000.00 annually.   The Peer Specialist will perform the following duties;    - Outreach/Engagement/Bridge Building: Helping to facilitate engagement with teams by forging strong connections with participants and families, undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between team members and participants when they experience ambivalence about treatment. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.

S:US is seeking a Residential Specialist for our families with children shelter located in the Bronx. This position is located at 246 Echo Place Bronx, NY 10457   The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.     ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!    This opportunity is available at our program located on 44th St in Bklyn. The Salary is currently at $17.68   Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

S:US is seeking a Vocational Specialist for our families with children shelter in the Bronx. This position is located at 240 E. 178 Street Bronx, NY 10457 SCOPE OF ROLE: The Vocational Specialist provides and coordinates client services.   ESSENTIAL DUTIES & RESPONSIBILITIES: ● Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies ● Provides vocational services and consultation as a member of a multi-disciplinary team. visits clients in their home and other settings required. ● Responsible for integrating vocational goals and services ● Provides aid and assistance through all phases of the vocational service provision ● Performing routine clinical services as a member of the Team ● Responsible for charting client services ● Responsible Vocational portion or all of creating the service plan ● Responsible for integrating vocational goals and services with the tasks of all the team members ● Responsible for ensuring revisions to the plan as the participant’s needs change ● Advocating for the rights and preferences of the participant whenever possible ● Responsible for creating a monthly spreadsheet with names of tenants and their employment status ● Follow-up quarterly with all employed tenants ● Assist with making monthly contact with tenant as needed ● Participate in bi-weekly monthly meeting ● Participate in monthly supervision to address any work-related tasks or concerns ● Other duties as assigned ● Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards ● Facilitate discharge/transfer process and documentation of same ● Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed ● Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes ● A work schedule that includes some weekend and evening hours is required ● Other duties as assigned