S:US is currently seeking Case Managers for our Family Shelters. The Case Manager will provide and coordinate client services.   ESSENTIAL DUTIES & RESPONSIBILITIES: • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing • Prepare housing applications and assist clients with the housing application/interview process. • Monitor and assess client progression/regression in behavior and/or appearance • Facilitate group and individual counseling, workshops, psych education, and recreational activities • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills • Provide comprehensive case management services to an assigned caseload • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate • Ensure that clients attend meals and maintain appropriate nutritional intake • Provide crisis intervention and address all emergency situations as appropriate • Assist in building evacuation during fire drills and building emergencies • Monitor client medication compliance and collaborate with nursing staff monitor compliance • Refer clients to appropriate community resources as needed • Maintain CPR/First Aid Certification • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards • Facilitate discharge/transfer process and documentation of same • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes • A work schedule that includes some weekend and evening hours is required  

SCOPE OF ROLE: The Senior Case Manager provides and coordinates client services.    - ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures - Conduct psychosocial, vocational/educational, and housing assessments and documentation of same - Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing - Prepare housing applications and assist clients with the housing application/interview process. - Monitor and assess client progression/regression in behavior and/or appearance - Facilitate group and individual counseling, workshops, psych education, and recreational activities - Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills - Provide comprehensive case management services to an assigned caseload - Develop initial service plans and conduct service plan reviews as needed for an assigned caseload - Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate - Ensure that clients attend meals and maintain appropriate nutritional intake - Provide crisis intervention and address all emergency situations as appropriate - Assist in building evacuation during fire drills and building emergencies - Monitor client medication compliance and collaborate with nursing staff monitor compliance - Refer clients to appropriate community resources as needed - Maintain CPR/First Aid Certification - Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards - Facilitate discharge/transfer process and documentation of same - Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed - Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes - A work schedule that includes some weekend and evening hours is required

The receptionist ensures the smooth and efficient operation of the clerical and support services of the program   Essential Job Functions:   - Greet visitors politely, efficiently, and in a courteous manner   - Answer telephone, screen, route calls and take messages   - Draft entry and correspondence maintaining confidentiality   - Maintain organized files for applications and writing samples   - Route incoming and outgoing mail from and between floors   - Assist with copying and faxing documents   - Preparation of and processing packages   - Schedule interviews with prospective applicants   - Complete other duties as assigned  

We are currently seeking Case Managers interested in working in our Mahattan shelter.   The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.  

TThe Aftercare Specialist will provide aftercare services to for program participants and their families   ESSENTIAL DUTIES & RESPONSIBILITIES: - Create a resource bank that will serve all HomeBase clients - Meet with clients who may need more intense services to tap into resources to adjust to community - Attend appointments (other than court) with clients who need additional instructions - Complete home visits for Aftercare clients - Accompany Outreach Specialist to presentations in order to acquire additional resources - Assists families with identifying and establishing relationships with supports - Act as a liaison between families, case managers and other providers - Provide needed services through referrals and follow up on progress - Update clients file in CARES with all contacts made with family and other service providers and report when necessary - Maintain professional relationship with other service providers - Assist Housing Specialist with establishing and maintaining relationships with landlords and brokers who are willing to work with HomeBase clients - Maintain tracking system for renewals of City rental subsidy - Complete additional tasks and reports as requested - Other duties as assigned - Other duties as assigned by supervisor REQUIRED EDUCATION AND EXPERIENCE - REQUIRED EDUCATION AND EXPERIENCE - High School Diploma or GED is with 3+ years’ experience required. - Experience working with substance abuse, homelessness, families and groups. - Excellent written and oral communication skills - Basic computer skills required  

S:US is currently seeking a Housing Specialist for their family shelter in Brooklyn.   The Housing Specialist will: - Interview clients to assess their present housing needs and status and submits appropriate applications to community resources. - Conducts groups to discuss available housing options, how to secure an apartment and how to handle issues related to housing. - Accompanies residents to housing interviews, housing fairs, and to complete housing applications when necessary. - Provides housing resources (i.e. phone numbers to landlords, housing programs, etc) to clients and acts as a liaison between landlords and clients. - Refers residents to get PPD and physicals completed within two weeks of their entrance into the facility. - Obtains an accurate history of client’s housing situation to assess what services are needed. - Facilitates Tier II interviews and acts as a liaison between Tier II shelter and AEGIS clients. - Submits housing applications for all housing programs available (i.e. Section 8, and NYCHA). - Handles requests for extensions to be submitted to HRA - Refers residents to Public Assistance and monitor their compliance with HRA and the ADVENT program. - Negotiates, assesses and assists client needs with respect to benefits and follows the resident’s case from entry to discharge - Assists and escorts residents in going to HRA/social service agency appointments when necessary. - Participates and attends staff, service plan review and clinical team meetings. - Maintains and ensures completion of accurate records and progress notes in client chart. - Other duties as assigned.

S:US is seeking an Employment Specialist for our family shelters.     The Employment Specialist will conduct assessment interviews to gather information relative to client’s skills, education and interests. He /she will Design and facilitate vocational/employment group and maintain an active employment vocational/educational data bank and serve as Program Representative at Workforce and Employment Initiatives and Meetings.  The specialist will identify barriers to employment e.g.-ESL, Substance Abuse , Mental Health and in collaboration with Case Manager make appropriate referrals. Provide career coaching and assist with resume preparation, job search and filing applications.

The Registered Nurse will meet with staff to coordinate shelter residents to receive ongoing treatment in the community, supervise LPN, Patient Navigator, and Health Educator, assist Psychiatric Nurse Practitioner as needed. He/she will Administer medications and document administration as required. Take vital signs, such as blood pressure, temperature and weight. Assist with diabetes medication and treatment and take medical histories and enter information in computer systems.  The RN will coordinate with Case Manager, Senior Case Manager and Director of Social Services to ensure proper care, nutrition and treatment plans are followed.

The Director of Social Services will manage and monitor daily program operations of a mental health shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Plans, schedules, organizes, directs, and oversees the provision of all clinical services. - Provides supervisory oversight and training to the Senior Service Coordinators, Entitlements Specialist, Housing Specialist and Program Nurse. - Ensures the collaboration between the Senior Service Coordinators, Entitlements Specialist, Housing Specialist and Program Nurse around coordination of services/case management, barriers to services, and community-based referrals for job skills training, education, and employment as well as progression/regression of consumer behavior, mental health, chemical dependency, and any other issues that may present barriers to housing, employment, and job skills training.  - Meets weekly with the Program Nurse and Psychiatrist to coordinate the psychiatric and medical care of Shelter Residents. - Reviews all admissions and intake screenings. - Monitors daily census reports. - Develops groups, workshops, and recreational activities that will foster consumer self-sufficiency and self-determination, recovery, relapse prevention, daily living skills, socialization skills, and overall wellness.    - Monitors and oversees the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services. - Monitors and oversees the results of room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Responsible for Incident Management, crisis intervention, and all related documentation. - Assists in overseeing and managing building evacuation during fire drills and building emergencies. - Monitors program effectiveness, compliance and consumer outcomes, including but not limited to, productivity standards, reporting to management and funding source/s. - Monitors the establishment and maintenance of linkages with community-based job skills training and education programs in order to build a referral base for consumers to secure job skills training and education. - Monitors the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers. - Monitors the establishment of linkages and maintenance of solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers. - Attends staff meetings, case conferences, trainings, and management meetings when needed. - Acts as primary liaison for Care Coordination team and other departments within facility. - Monitors documentation for quality and timely completion; reviews and monitors the development of all Individual Living Plans and ensures they are updated every 30 days. - Develop plans for follow up with program graduates to monitor status for up to one year with documentation of same. - Provides direct services as needed and appropriate. - Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes.  - Performs other duties as assigned.

We are currently seeking Shift Supervisors for our Family Shelter . The Shift Supervisor provides supervision and training to residential aides and community coordinators.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. - May be required to fulfill duties of residential aides and/or custodial personnel in their absence. - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed. - Assist with new family arrivals, apartment turnovers and complete intakes and program orientation. - Assist with move outs, curfew violators and new residents. Complete intakes with new residents. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed

We are currently seeking Shift Supervisors for our Family Shelter . The Shift Supervisor provides supervision and training to residential aides and community coordinators.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. - May be required to fulfill duties of residential aides and/or custodial personnel in their absence. - Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs. - Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed. - Assist with new family arrivals, apartment turnovers and complete intakes and program orientation. - Assist with move outs, curfew violators and new residents. Complete intakes with new residents. - Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action. - A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.

We are currently seeking an Administrative Assistant at our Echo Place Family Shelter in The Bronx.   The Administrative Assistant will be the first point of contact/face/front line of our program. In addition to clerical duties you will be called upon to engage and assist with program participants/individuals we serve   - ESSENTIAL DUTIES & RESPONSIBILITIES: - Perform general clerical duties including but not limited to photocopying, faxing, mailing, filing and arranging for deliveries - Exercise discretion in handling sensitive information as required by HIPPA and Agency guidelines - Handle all internal and external communications using phone, email, and written. - Handle phone system with multiple lines - Coordinate with internal and external stakeholders including staff, clients, visitors, and vendors - Arrange, schedule and coordinate office calendar - Prepare and edit communications, presentations and other documents - Database management including but not limited to data entry into Excel and Electronic Health Records (EHR) systems - File and retrieve documents and reference materials - Provides timely, accurate and clear documentation according to established policies and procedures - Handles completing demands by responding effectively to challenges, deadlines, and emergencies - Responds to consumer needs promptly, accurately and with courtesy and respect - Represents the organization in a positive and appropriate manner to outside resources - Supports the mission and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values - Additional duties as assigned  

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor

The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor