Pay rate: $18/hour   This opportunity is available at our program located on Pinegrove Street in Jamaica     The Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person. All persons shall live a life with dignity conforming to each personal value system. Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well-trained staff, access to the quality health care, clinical supports, and a clean and safe home. The Shift Supervisor is responsible for ensuring that people supported have the support and resources necessary to live meaningful lives, and that they align with their needs and aspirations within their respective program and communities. He/she/they will monitor and ensure active adherence to the all plans for each person supported with intellectual/developmental disabilities. The Shift Supervisor will ensure proper supports are in place and necessary resources are made available to Direct Support Professionals to ensure proper adherence to person supported scheduled of activities.   The Shift Supervisor serves as a role model to staff and people supported and will help to develop best practices to support both the person supported and Direct Support Professional.  This opportunity is available at our program located on PineGrove Street  in Queens,NY .   ESSENTIAL DUTIES & RESPONSIBILITIES: Person Centered Planning • Ensures that a person-centered focus is used to provide care and support by all staff who work within the program actively seeking out different approaches. • Promotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs. • Promotes participation in activities of meaningful daily living, such as vocation, recreation, volunteerism, engagement. • Ensures a positive climate that promotes respect and dignity for people supported. • Provides opportunities for people support to personalize their environment, schedule and experiences in program. • Supports the person’s independence, choice and outcomes.   Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns. Regulatory • Provide habilitation services to each client as prescribed in their service plans (CFA, Individual Service plan, Habilitation plan). • Responsible for overall functioning of the facility during the absence of the Program Director. • In the absence of the Program Director, supervises and instructs all Direct Support Professionals on shift. • Responsible for people supported and agency funds and expenditures during shift (petty cash, recreation etc.). • Ensures coverage of a shift when a Direct Support Professional is absent. • Acts as a functioning member of the staff, meeting the needs of the people supported • Responsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in a safe and sanitary condition. • Participates in staff meetings, supervisors’ workshops, interdisciplinary team (IDT) and committee meetings. • Channels approved information pertaining to staff and agency to Program Specialists. • Provides supervisory counseling and discipline to Direct Support Professionals as necessary • Identifies facility needs and makes the relevant staff aware. • Ensure optimal utilization of the resources available in order to achieve efficiencies. Quality Improvement • Carries out policies and procedures of SUS, in accordance with OPWDD and other funding sources. • Reports all incidents, ensuring consistent adherence to OPWDD and agency policies • Assesses and monitors staff productivity on an ongoing basis. • Responds appropriately to community, family and agency contacts. • Maintains, develops and supports the person support to staff assignment • Meets with Program Director on a regular basis to discuss pertinent shift and Direct Support Professional’s issues and successes. • Monitors Direct Support Professional’s time sheets on an as-needed basis. • Ensure fire drill completion on shift.

ELLNESS COACHES (CASE MANAGERS)Salary rate: Min $50k, Max $55k annually.     SCOPE OF ROLE: The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up   ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide case management to assigned caseload • Develop and monitor individual support plans in collaboration with agency consumers • Assist agency consumers with problem solving and crisis intervention • Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary • Act as advocate for consumer as appropriate; encourage and support self-advocacy • Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills • Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and DOHMH • Supportive counseling to agency consumers as needed • Regular home visits and hospital visits, as necessary • Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care • Documentation of all services in compliance with agency standards • Assist with moves with consumers and staff; also include lifting, packing and cleaning • Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration • Liaison to community-based services and groups including civic, social service government, and business organizations • Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings • Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action • Other duties as assigned

  This opportunity is available at our program located on Quincy St in Brooklyn, NY .   Pay rate: $18/hour Weekend Aviliblity Required   The Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person. All persons shall live a life with dignity conforming to each personal value system. Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well-trained staff, access to the quality health care, clinical supports, and a clean and safe home. The Shift Supervisor is responsible for ensuring that people supported have the support and resources necessary to live meaningful lives, and that they align with their needs and aspirations within their respective program and communities. He/she/they will monitor and ensure active adherence to the all plans for each person supported with intellectual/developmental disabilities. The Shift Supervisor will ensure proper supports are in place and necessary resources are made available to Direct Support Professionals to ensure proper adherence to person supported scheduled of activities. The Shift Supervisor serves as a role model to staff and people supported and will help to develop best practices to support both the person supported and Direct Support Professional.  This opportunity is available at our program located on Quincy St in Brooklyn, NY . ESSENTIAL DUTIES & RESPONSIBILITIES: Person Centered Planning • Ensures that a person-centered focus is used to provide care and support by all staff who work within the program actively seeking out different approaches. • Promotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs. • Promotes participation in activities of meaningful daily living, such as vocation, recreation, volunteerism, engagement. • Ensures a positive climate that promotes respect and dignity for people supported. • Provides opportunities for people support to personalize their environment, schedule and experiences in program. • Supports the person’s independence, choice and outcomes.   Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns. Regulatory • Provide habilitation services to each client as prescribed in their service plans (CFA, Individual Service plan, Habilitation plan). • Responsible for overall functioning of the facility during the absence of the Program Director. • In the absence of the Program Director, supervises and instructs all Direct Support Professionals on shift. • Responsible for people supported and agency funds and expenditures during shift (petty cash, recreation etc.). • Ensures coverage of a shift when a Direct Support Professional is absent. • Acts as a functioning member of the staff, meeting the needs of the people supported • Responsible for the physical condition of the program including agency vehicles; ensuring that they are maintained in a safe and sanitary condition. • Participates in staff meetings, supervisors’ workshops, interdisciplinary team (IDT) and committee meetings. • Channels approved information pertaining to staff and agency to Program Specialists. • Provides supervisory counseling and discipline to Direct Support Professionals as necessary • Identifies facility needs and makes the relevant staff aware. • Ensure optimal utilization of the resources available in order to achieve efficiencies. Quality Improvement • Carries out policies and procedures of SUS, in accordance with OPWDD and other funding sources. • Reports all incidents, ensuring consistent adherence to OPWDD and agency policies • Assesses and monitors staff productivity on an ongoing basis. • Responds appropriately to community, family and agency contacts. • Maintains, develops and supports the person support to staff assignment • Meets with Program Director on a regular basis to discuss pertinent shift and Direct Support Professional’s issues and successes. • Monitors Direct Support Professional’s time sheets on an as-needed basis. • Ensure fire drill completion on shift.

  S:US is seeking a Residential Specialist for our domestic violence shelter in Manhattan.   The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility,integrity and can communicate skillfully with empathy and honesty.     ESSENTIAL DUTIES & RESPONSIBILITIES: - Conduct regular scheduled rounds to ensure safety and residents wellbeing. - Enter activity log information and shift notes in a timely fashion and accurate manner. - Complete necessary admissions paperwork. - Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral. - Meet with Shift Supervisor for individual and group supervision. - Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups - Meet with case managers on regular basis to assist in assigned tasks. - Provide initial orientation to program. - Provide administrative support in areas of office coverage, telephone and clerical work, food services. - Understand and follow emergency procedures, including fire drills. - Perform other duties as assigned by Shift Supervisor and Program Director. - Attend job related trainings and agency meetings as necessary. - Provide meal coordination.

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits and  internal promotion organization-wide!     This opportunity is available at our program located on Quincy Street in Brooklyn,NY This position has a salary of $17.68 per hour Eligible for Overtime      Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits and  internal promotion organization-wide!     This opportunity is available at our program located on Quincy Street in Brooklyn,NY This position has a salary of $17.68 per hour Eligible for Overtime Weekend Availbility Required     Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   The minimum and maximum salary for this position is $17.68 per hour.   This opportunity is available at our program located on Decatur Ave in Brooklyn, NY.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management   Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  

The Veteran Peer Navigator (VPN) must have served in the United States Armed Forces (Active, Reserve, or National Guard service) or be an immediate family member of a Veteran/Service Member. They will provide day-to-day support to veteran households, and assist with outreach, engagement and service delivery to veteran applicants and participants across the five boroughs of NYC. They play an active role in the Veteran program participant’s case as they pursue housing stability. The VPN will function as a role model and peer, using their lived expertise to aid the Veteran household as they navigate through SSVF services and community-based supports. The VPN advocates for participants and supports their unique needs and desired service outcomes. The Veteran Peer Navigator is expected to be highly mobile to engage, meet with, navigate and support participants and applicants through all stages of the SSVF program. They work in-tandem with the other members of the S:US SSVF team to deliver core supportive services within the program and to empower veterans as they work towards housing stability.   - ESSENTIAL DUTIES & RESPONSIBILITIES: - Assist participants in the SSVF program to define, plan and achieve their goals related to SSVF such as homeless prevention/rapid rehousing, income and benefits maximization and other goals for their housing stability. - Provide resources and referral services to community members and possible participants, particularly for U.S. Department of Veterans Affairs services and entitlements, public benefits, and legal services. - Coordinate referrals for internal and external housing, health navigation, employment and core services for the full veteran family. - Assist program participants with accessing needed community services (housing, employment, medical, behavioral healthcare, vocational services, food, clothing, etc.) through the development of a referral network, program-initiated referrals and follow up.  - Maintain a strong knowledge of VA and community resources and support participants in navigating through these services. - Encourage participants’ professional, educational and personal growth when appropriate. - Act as an advocate for Veteran families during their course of services with SSVF. - Attend community outreach activities in order to raise awareness of SSVF services to veterans across our service region and to educate and recruit new program participants. - Accompany Veterans to various appointments at: DSS, VA, SSA, court, shelter, GPD, etc. - Document all engagements with participants and applicants according to VA and S:US standards, including the writing of case notes and contact logs. - Maintain the highest levels of confidentiality and professional boundaries according to S:US and funder standards - Attend and actively engage in all team meetings, supervisions and trainings. - Respond to veteran and program needs promptly, accurately and with courtesy and respect. - Support team members in the delivery of daily services, including providing positive modeling, peer counseling, support and encouragement to participants. - Screen and assess applicants applying for S:US Veterans Services. - Assist with the development of Housing Stability Plans and follow-up re-certifications with participants. - Act as advocate for participants as appropriate; encourage and support self-advocacy. - Participate in SUS Veterans Service Fair(s) and other events. - Willingness to travel to outreach events and to engage Veterans in the field up to 80% of the time. - Willingness and ability to attend occasional events outside of normal business hours. - Represent the agency and programs and in a professional manner to funders, participants of the program, potential customers, referring agencies, network members, and other stakeholders. - Deliver high-quality customer service. - Perform other duties related to the program as defined by the Program Director and management team.

Are you a Program Development Manager who relishes working for a collaborative, dynamic team but also enjoys autonomy? Do you enjoy making a direct impact on the bottom-line? Are you a creative Grant Writer?      Services for the UnderServed (S:US) envisions an NYC where everyone has a roof over their head, is healthy, productive, and can enjoy the social connections that create a life of purpose. S:US works with over 37,000 individuals and their families every year to create pathways to rich and productive lives by offering housing, employment, skills-building, treatment and recovery services.  Reporting to the Director of New Program Development, the Program Development Manager will lead the development, submission, and tracking of high-quality grant proposals to institutional funders.     ESSENTIAL DUTIES & RESPONSIBILITIES: - Streamlines and manages the proposal application process. Provides information/guidance to Executive Management and program staff and collaborating with them to develop a comprehensive plan for new grant awards. - Explore new funding opportunities, including analyzing new RFP/RFAs, and researching new grant opportunities. - Lead the preparation and development of grant proposals. - Serves as a liaison between S:US and funders before, during and after grant submission. - Craft high-quality proposal narratives and supporting documents. - Draft & procure letters of support commitment via strategic partnership development. - Route proposals for review by leadership and incorporate any feedback and edits. - Maintains records and files for all grants related documents, including: RFPs, application packages, electronic submission verification, grant award notification, historical data/applications, denial letters, application feedback, and other related grant correspondences - Track and report grant submissions, applications, and award results.   QUALIFIED APPLICANTS WILL HAVE:    - Bachelor’s Degree and 3 years of related professional experience - Master’s degree preferred.  - Strong written and verbal communication; fluent command of written English   - Strong project management and organization; basic math and budgeting; Adobe  - Ability to work independently and collaboratively with program staff on program development.  - Experience with grants management and application systems (Grants.gov, ERA, HHS Accelerator, Grants Gateway, etc.)  - Demonstrated ability to develop and manage relationships with funders, partners and within the service community.  - Demonstrated expertise/knowledge in supportive services environments – particularly understanding daily operations and functions of Recovery and Treatment, Housing, and Homeless Services programs.  - Commitment to the mission and values of S:US   Come join our team!    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’   S:US IS AN EQUAL OPPORTUNITY EMPLOYER

SCOPE OF ROLE: - The Registered Nurse (RN) is responsible for the oversight of medical treatment to a new funded innovative care transition team Pathway Home that serves individuals transitioning to the community from a higher level of care. The RN serves as a liaison between participants and their medical providers to ensure that participants are linked and engaged with identified community providers and that their support network is sufficient to meet their needs. In service delivery, the RN utilizes the nursing approach of assessment, planning, intervention, implementation and evaluation to assist individuals in their achievement of health, rehabilitation and recovery goals. The RN is an advocate for the health needs of participants. The role will require some on call coverage.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Develop, implement and maintain Pathway Home program nursing standards. - Collaborate with the Program Director on the development of policies and procedures and the identification of essential resources to deliver nursing services. - Conduct health assessments to determine participants’ immediate medical needs and readiness to receive services. - Develop, or consult and coordinate with the team to develop, plans to address participant health needs. - Collaborate with outside medical and behavioral health providers to schedule appointments and coordinate care. - Provide direct individual and group services including: service planning and coordination; support with obtaining housing; developing social connections; strengthening family and other natural supports; family conferences and psycho-education to support network members; developing living skills and obtaining necessary resources; entitlement and financial management; empowerment and self-help; wellness self-management with a focus on developing coping skills; short-term counseling; safety planning; travel training; and support with medications. - Oversee the general healthcare of participants including connecting participants with medical and dental providers, coordinating follow up appointments and ensuring that medication and treatment needs are being met considering prescribed treatment and participants’ expressed wishes. - Accompany participants to medical appointments as needed. - Provide health education, support on how to access and utilize community healthcare services, and connections to primary, specialty and preventive care. - Advise participants on holistic health maintenance and disease prevention including nutrition, diet and physical activity. - Monitor, record, and report symptoms or changes in participants’ conditions and record medical information and vital signs. - Serve as a resource and provide consultation to team on participant medical concerns; provide nursing perspective in the development and implementation of service plans. - Participates at team and administrative meetings and provides nursing input on the development and implementation of treatment/service plans. - Provides information and collaborates with other clinical staff, supportive housing staff, and administrators on nursing standards of practice and procedures. - Provides health education for participants and their families for specific medical needs, preventative care, and how to access and utilize healthcare services in the community. - Participates in risk management and quality assurance concerning health related issues. - Provide 24 hour crisis intervention services on a rotating basis, including referrals to respite and other resources. - Performs other related duties as assigned. - This position requires travel throughout the five boroughs of New York City.

I. SCOPE OF ROLE: The Registered Nurse will work on OMH care team/s with mental health professionals assisting clients in transition from hospitals back to the community. The team will follow individuals into the community using the evidence-based Critical Time Intervention model of care to ensure that they become both linked and engaged with identified community providers and that their support network is sufficient to meet their needs. The Registered Nurse is responsible for the diagnosis and treatment of human responses to actual or potential health problems through such services as medical case management, referrals, health teaching (this might include group education) and counseling. The nurse will provide interventions supportive to or restorative of life and well-being; and execute medical regimens prescribed by a physician, PNP or another licensed health care provider. The role will require limited on call coverage.   II. ESSENTIAL DUTIES & RESPONSIBILITIES: • Complete medical assessments and Communicable Disease Risk Assessments within mandated time frames • Coordinate delivery and reception of medications with pharmacy • Track all medications received and administered as well as coordinate return of unused medications to pharmacy • Observe self-administration of medications for detoxification according to established protocols • Refer for required medical services • Carry out urine screenings in accordance with program policy • Provide education and consultation to individual clients and/or groups on their health needs • Assess clients’ medical record and coordinate medical care with medical director and/or outside clinics • Assure clients’ compliance with prescribe medical regimen • Complete timely and accurate documentation on medical services rendered • Keep supervisor informed of all relevant information regarding the residents and the program • Other duties as requested by supervisor

ChesterBrooklyn, New York   Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding career, outstanding benefits, work-life balance and the opportunity to serve others. We are looking for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with security of the facility and the nightly count. The Residential Aide is also responsible for coordinating client move outs, transfers and curfew violators.   The Residential Aide will work under the supervision of program leadership providing shift coverage, with flexible, rotating shift schedule, and weekend coverage.                    ESSENTIAL DUTIES & RESPONSIBILITIES: - Provide direct crisis intervention to clients and prepares incident reports of such interventions - Monitor client when they are taking their medication if necessary - Inform staff of any prescriptions given to client that must be filled (especially 12am-8am and weekend shifts) - Brief incoming shifts of status of the facility (which includes all clients in and out of facility) - Give verbal and written warnings to clients and hand out appropriate consequences such as extra chores, removal of store and telephone privileges - Inform treatment staff of any concerns via an entry in communication logbook or a note in treatment staff mailbox - Make copies of forms to be utilize for store passes, cigarette distribution, meal checklists, etc. - Serve as staff escort when necessary - Partake in educational training to enhance skills related to job function - Performs various other tasks and responsibilities (i.e. facilitate morning/evening focus group - Participate in staff meetings as required - Provide coverage in the cafeteria during meal times, monitor the client bed area and remove any unnecessary items in accordance with funder rules - Coordinate and oversee morning/dispatches, petty cash (tokens, carfare, and lunch and dinner money) and escorts for clients as assigned - Some Residential Aides will provide escorts for clients as assigned and needed based on driver’s license status and eligibility. Driving eligibility is determined by SUS Driver Eligibility Policy. - Hourly house/room rounds and recording of time and findings in communications logbook on all shifts - Keep supervisor informed of all relevant information regarding the residents and the program - Other duties as requested by supervisor The Salary for this positon : The Mininmum is $16.00/HR and the Maximum is $16.00/HR

  S:US is seeking a Case Manager for our homeless prevention program.   This position is located at  516 West 181st Street (St. Nicholas Ave) New York, NY 10033       The Case Manager will provide comprehensive case management services to an assigned caseload of clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.   

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.   For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.   We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.   Location:  East 45th Street Brooklyn NY   Position Summary: The Direct Support Professional provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Pay rate: $17.68/hour Overtime Eligible   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan.     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

  S:US is seeking a Case Manager for our men's shelter in Brooklyn.   This position is located at 1000 Blake Avenue Brooklyn, New York, NY 11208   ESSENTIAL DUTIES & RESPONSIBILITIES:   • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing • Prepare housing applications and assist clients with the housing application/interview process. • Monitor and assess client progression/regression in behavior and/or appearance • Facilitate group and individual counseling, workshops, psych education, and recreational activities • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills • Provide comprehensive case management services to an assigned caseload • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate • Ensure that clients attend meals and maintain appropriate nutritional intake • Provide crisis intervention and address all emergency situations as appropriate • Assist in building evacuation during fire drills and building emergencies • Monitor client medication compliance and collaborate with nursing staff monitor compliance • Refer clients to appropriate community resources as needed • Maintain CPR/First Aid Certification • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards • Facilitate discharge/transfer process and documentation of same • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes • A work schedule that includes some weekend and evening hours is required    

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!    The minimum and maximum salary for this position is $17.68 per hour.- Overtime is eligible.   This opportunity is available at our program located on 123rd Avenue in Jamaica Queens,   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays #CB

WELLNESS COACHES (CASE MANAGERS) - Salary rate: Min $50k, Max $55k annually.   FULL-TIME | FLEXIBLE SCHEDULES | MULTIPLE LOCATIONS IN NYC   The Case Manager (known as Wellness Coach) will provide Case Management services ensuring quality care for young adults that have experienced Homelessness and Mental Illness.                                   The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up     - ESSENTIAL DUTIES & RESPONSIBILITIES: - Provide case management to assigned caseload - Develop and monitor individual service plans in conjunction with agency consumers - Assist agency consumers with problem solving and crisis intervention - Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary - Act as advocate for consumer as appropriate; encourage and support self-advocacy - Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills - Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS and OMH - Supportive counseling to agency consumers as needed - Regular home visits and hospital visits, as necessary - Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care - Documentation of all services in compliance with agency standards - Assist with moves with consumers and staff; also include lifting, packing and cleaning - Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration - Liaison to community-based services and groups including civic, social service government, and business organizations - Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings - Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action - Other duties as assigned

Locations: Bronx and Manhattan Schedule: Mon-Fri 9a-5p split position Bronx 3 days, Manhattan 2 days SCOPE OF ROLE: The Licensed Practical Nurse will work as part of a care team of mental health professionals assisting clients in a permanent housing / Mixed Use Living environment transitioning from homelessness to housing in the community. The team will follow individuals into the community using the evidencebased Self – Wellness Recovery model of care to ensure that they become both linked and engaged with identified community providers and that their support network is sufficient to meet their needs. The LPN is responsible for the diagnosis and treatment of human responses to actual or potential health problems through such services as medical case management, referrals, health teaching (this might include group education) and counseling. The nurse will provide interventions supportive to or restorative of life and well-being; and execute medical regimens prescribed by a physician, PNP or another licensed health care provider. ESSENTIAL DUTIES & RESPONSIBILITIES: • Complete medical assessments and Communicable Disease Risk Assessments within mandated time frames • Coordinate delivery and reception of medications with pharmacy • Track all medications received and administered as well as coordinate return of unused medications to pharmacy • Observe self-administration of medications for detoxification according to established protocols • Refer for required medical services • Carry out urine screenings in accordance with program policy • Provide education and consultation to individual clients and/or groups on their health needs • Assess clients’ medical record and coordinate medical care with medical director and/or outside clinics • Assure clients’ compliance with prescribe medical regimen • Complete timely and accurate documentation on medical services rendered • Other duties as assigned   Salary: $65,000-70,000/year

The Peer Specialist ensures the quality of care for consumers who are living with mental health problems, and provides harm reduction outreach and case management services.   Salary Rate: $40k Minimum - $40k Maximum   Responsibilities: - Interface with representatives from Probation/ Parole in order to encourage consumer compliance with requirements and facilitate communication. - Act as an advocate for consumers as appropriate; encourage and support self- advocacy. - Develop and facilitate a peer support group for agency consumers. - Develop, with consumers, individualized strategies for reducing the negative consequences of drug use and not taking medication for mental illness. - Provide outreach intervention and referral services through the distribution of materials, information, education and prevention messages to consumers in their homes and/or in group settings. - Promote problem solving and decision making skill development, particularly in the areas of drug use, sexual risk reduction, and medical treatment.

SCOPE OF ROLE:  The Rapid Re-Housing Support Specialist plays a key direct service role in the S:US Supportive Services for Veteran Families (SSVF) program. They support veteran families’ housing goals and their access to core supportive services, including housing planning, income and benefits maximization, legal aid, and deliver support with permanent housing applications, temporary financial assistance and specialized services. The RRH Specialist supports veteran families’ housing search, placement and stabilization in their apartments. The RRH Specialist will provide day-to-day support to veteran households, and assist with outreach, engagement and service delivery to veteran participants across the five boroughs of NYC and Long Island. The RRH Specialist will work directly with stakeholders and veterans to enroll and support access to SSVF services and Temporary Financial Assistance. They manage the program’s service delivery to veteran households referred directly by local VA Medical Centers’ HUD VASH programs.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Assist participants in the SSVF program to define, plan and achieve their goals related to SSVF such as homeless prevention/rapid rehousing, income and benefits maximization and other goals for their housing stability. - Meet with designated VA staff to review cases and enroll veterans referred by HUD VASH for SSVF Temporary Financial Assistance. - Collect, review and process all required paperwork to screen, enroll and serve Veterans with HUD VASH in the SSVF program. - Act as a close liaison between S:US and the local VA teams. - Process SSVF Temporary Financial Assistance and other services according to agency and VA standards. - Monitor and report on SSVF data as directed by program management. - Maintain a caseload of specialized SSVF cases, mostly comprised of HUD VASH referrals for TFA into the program. - Assist Veteran households with accessing needed community services, including but not limited to public benefits such as SNAP, WIC and TANF, clothing, legal & child care services, educational and training resources, transportation assistance, and other supports through the development of a referral network and close follow-up. - Complete the SOAR program training and certification, and use that system to process households’ SSA applications. - Seek out, foster and interface with representatives from referring agencies in order to facilitate the delivery of program services, tracking referrals as needed. - Develop, assess and monitor individualized housing stability plans in conjunction with SSVF staff. - Track program milestones, including HSP completion dates, re-certifications and retention data as directed by program management. Maintain detailed benefits and referral outcome records. - Work with the case management, employment and outreach teams to navigate participants to community resources. - Assist with administrative functions of the housing search and placement process (i.e. data entry, filing leases, W9 forms, organizing charts, delivering checks, setting up utilities, ordering household items, etc.). - Follow-up with households to assess their ongoing housing stability needs. - Assist program management in regular participant record reviews. - Coordinate referrals for internal and external housing, health navigation, employment and core services for the full veteran family. - Maintain a strong knowledge of VA and community resources and support participants in navigating through these services. - Coordinate referrals for SSVF legal services and specialized programming as needed. - Accompany Veterans to various appointments at: DSS, VA, SSA, court, shelter, GPD, etc. - Document all engagements with participants and applicants according to VA and S:US standards, including the writing of case notes and contact logs. - Maintain the highest levels of confidentiality and professional boundaries according to S:US and funder standards - Attend and actively engage in all team meetings, supervisions and trainings. - Respond to veteran and program needs promptly, accurately and with courtesy and respect. - Support team members in the delivery of daily services, including providing positive modeling, peer counseling, support and encouragement to participants. - Screen and assess applicants applying for S:US Veterans Services. - Assist with the development of Housing Stability Plans and follow-up re-certifications with participants. - Willingness and ability to attend occasional events outside of normal business hours. - Represent the agency and programs and in a professional manner to funders, participants of the program, potential customers, referring agencies, network members, and other stakeholders. - Deliver high-quality customer service. - Perform other duties related to the program as defined by the Program Director and management team.