Services for the Underserved

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Job Locations US-NY-New York
The receptionist ensures the smooth and efficient operation of the clerical and support services of the program   Essential Job Functions:   - Greet visitors politely, efficiently, and in a courteous manner   - Answer telephone, screen, route calls and take messages   - Draft entry and correspondence maintaining confidentiality   - Maintain organized files for applications and writing samples   - Route incoming and outgoing mail from and between floors   - Assist with copying and faxing documents   - Preparation of and processing packages   - Schedule interviews with prospective applicants   - Complete other duties as assigned  
Job Locations US-NY-New York
We are currently seeking Case Managers interested in working in our Mahattan shelter.   The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.  
Job Locations US-NY-New York
TThe Aftercare Specialist will provide aftercare services to for program participants and their families   ESSENTIAL DUTIES & RESPONSIBILITIES: - Create a resource bank that will serve all HomeBase clients - Meet with clients who may need more intense services to tap into resources to adjust to community - Attend appointments (other than court) with clients who need additional instructions - Complete home visits for Aftercare clients - Accompany Outreach Specialist to presentations in order to acquire additional resources - Assists families with identifying and establishing relationships with supports - Act as a liaison between families, case managers and other providers - Provide needed services through referrals and follow up on progress - Update clients file in CARES with all contacts made with family and other service providers and report when necessary - Maintain professional relationship with other service providers - Assist Housing Specialist with establishing and maintaining relationships with landlords and brokers who are willing to work with HomeBase clients - Maintain tracking system for renewals of City rental subsidy - Complete additional tasks and reports as requested - Other duties as assigned - Other duties as assigned by supervisor    
Job Locations US-NY-Brooklyn
S:US is currently seeking a Housing Specialist for their family shelter in Brooklyn.   The Housing Specialist will: - Interview clients to assess their present housing needs and status and submits appropriate applications to community resources. - Conducts groups to discuss available housing options, how to secure an apartment and how to handle issues related to housing. - Accompanies residents to housing interviews, housing fairs, and to complete housing applications when necessary. - Provides housing resources (i.e. phone numbers to landlords, housing programs, etc) to clients and acts as a liaison between landlords and clients. - Refers residents to get PPD and physicals completed within two weeks of their entrance into the facility. - Obtains an accurate history of client’s housing situation to assess what services are needed. - Facilitates Tier II interviews and acts as a liaison between Tier II shelter and AEGIS clients. - Submits housing applications for all housing programs available (i.e. Section 8, and NYCHA). - Handles requests for extensions to be submitted to HRA - Refers residents to Public Assistance and monitor their compliance with HRA and the ADVENT program. - Negotiates, assesses and assists client needs with respect to benefits and follows the resident’s case from entry to discharge - Assists and escorts residents in going to HRA/social service agency appointments when necessary. - Participates and attends staff, service plan review and clinical team meetings. - Maintains and ensures completion of accurate records and progress notes in client chart. - Other duties as assigned.
Job Locations US-NY-Brooklyn
S:US is seeking an Employment Specialist for our family shelters.     The Employment Specialist will conduct assessment interviews to gather information relative to client’s skills, education and interests. He /she will Design and facilitate vocational/employment group and maintain an active employment vocational/educational data bank and serve as Program Representative at Workforce and Employment Initiatives and Meetings.  The specialist will identify barriers to employment e.g.-ESL, Substance Abuse , Mental Health and in collaboration with Case Manager make appropriate referrals. Provide career coaching and assist with resume preparation, job search and filing applications.
Job Locations US-NY-New York
The Registered Nurse will meet with staff to coordinate shelter residents to receive ongoing treatment in the community, supervise LPN, Patient Navigator, and Health Educator, assist Psychiatric Nurse Practitioner as needed. He/she will Administer medications and document administration as required. Take vital signs, such as blood pressure, temperature and weight. Assist with diabetes medication and treatment and take medical histories and enter information in computer systems.  The RN will coordinate with Case Manager, Senior Case Manager and Director of Social Services to ensure proper care, nutrition and treatment plans are followed.
Job Locations US-NY-New York
The Director of Social Services will manage and monitor daily program operations of a mental health shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Plans, schedules, organizes, directs, and oversees the provision of all clinical services. - Provides supervisory oversight and training to the Senior Service Coordinators, Entitlements Specialist, Housing Specialist and Program Nurse. - Ensures the collaboration between the Senior Service Coordinators, Entitlements Specialist, Housing Specialist and Program Nurse around coordination of services/case management, barriers to services, and community-based referrals for job skills training, education, and employment as well as progression/regression of consumer behavior, mental health, chemical dependency, and any other issues that may present barriers to housing, employment, and job skills training.  - Meets weekly with the Program Nurse and Psychiatrist to coordinate the psychiatric and medical care of Shelter Residents. - Reviews all admissions and intake screenings. - Monitors daily census reports. - Develops groups, workshops, and recreational activities that will foster consumer self-sufficiency and self-determination, recovery, relapse prevention, daily living skills, socialization skills, and overall wellness.    - Monitors and oversees the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services. - Monitors and oversees the results of room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills. - Responsible for Incident Management, crisis intervention, and all related documentation. - Assists in overseeing and managing building evacuation during fire drills and building emergencies. - Monitors program effectiveness, compliance and consumer outcomes, including but not limited to, productivity standards, reporting to management and funding source/s. - Monitors the establishment and maintenance of linkages with community-based job skills training and education programs in order to build a referral base for consumers to secure job skills training and education. - Monitors the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers. - Monitors the establishment of linkages and maintenance of solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers. - Attends staff meetings, case conferences, trainings, and management meetings when needed. - Acts as primary liaison for Care Coordination team and other departments within facility. - Monitors documentation for quality and timely completion; reviews and monitors the development of all Individual Living Plans and ensures they are updated every 30 days. - Develop plans for follow up with program graduates to monitor status for up to one year with documentation of same. - Provides direct services as needed and appropriate. - Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes.  - Performs other duties as assigned.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor.
Job Locations US-NY-Bronx
The Housing Specialist will; - Interview clients to assess their present housing needs and status and submits appropriate applications to community resources. - Conducts groups to discuss available housing options, how to secure an apartment and how to handle issues related to housing. - Accompanies residents to housing interviews, housing fairs, and to complete housing applications when necessary. - Provides housing resources (i.e. phone numbers to landlords, housing programs, etc) to clients and acts as a liaison between landlords and clients. - Refers residents to get PPD and physicals completed within two weeks of their entrance into the facility. - Obtains an accurate history of client’s housing situation to assess what services are needed. - Facilitates Tier II interviews and acts as a liaison between Tier II shelter and AEGIS clients. - Submits housing applications for all housing programs available (i.e. Section 8, and NYCHA). - Handles requests for extensions to be submitted to HRA - Refers residents to Public Assistance and monitor their compliance with HRA and the ADVENT program. - Negotiates, assesses and assists client needs with respect to benefits and follows the resident’s case from entry to discharge - Assists and escorts residents in going to HRA/social service agency appointments when necessary. - Participates and attends staff, service plan review and clinical team meetings. - Maintains and ensures completion of accurate records and progress notes in client chart. - Other duties as assigned.
Job Locations US-NY-Bronx
We are currently seeking an Administrative Assistant at our Echo Place Family Shelter in The Bronx.   The Administrative Assistant will be the first point of contact/face/front line of our program. In addition to clerical duties you will be called upon to engage and assist with program participants/individuals we serve   - ESSENTIAL DUTIES & RESPONSIBILITIES: - Perform general clerical duties including but not limited to photocopying, faxing, mailing, filing and arranging for deliveries - Exercise discretion in handling sensitive information as required by HIPPA and Agency guidelines - Handle all internal and external communications using phone, email, and written. - Handle phone system with multiple lines - Coordinate with internal and external stakeholders including staff, clients, visitors, and vendors - Arrange, schedule and coordinate office calendar - Prepare and edit communications, presentations and other documents - Database management including but not limited to data entry into Excel and Electronic Health Records (EHR) systems - File and retrieve documents and reference materials - Provides timely, accurate and clear documentation according to established policies and procedures - Handles completing demands by responding effectively to challenges, deadlines, and emergencies - Responds to consumer needs promptly, accurately and with courtesy and respect - Represents the organization in a positive and appropriate manner to outside resources - Supports the mission and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values - Additional duties as assigned  
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor
Job Locations US-NY-Bronx
The Residential Aide staff member will be responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies, monitoring surveillance systems, and acting as a role model to tenants and encourage program participation. In this role you will provide necessary support to residents for a variety of issues, make hourly observation rounds and document in the communication log, communicate incidents to supervisory staff via written incident reports and communication log, and attend staff meetings. You will also provide frontline crisis intervention, answer phones and route calls as needed, ensure reception area is tidy, and perform other duties as requested by supervisor
Job Locations US-NY-Jamaica
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family! We offer a rewarding careers, outstanding benefits, work-life balance and the opportunity to serve others. We are look for passionate Residential Aides to work in in our shelter programs, providing services that include: driving program vehicle to drop off and pick up shelter residents, assist with cleaning facility and the nightly count. The Residential Aide is also responsible for packing client belongings for move outs, transfers and curfew violators.