Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.   For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.   We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.   Position Summary: The Direct Support Professional provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan.     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.   For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.   We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.   Position Summary: The Direct Support Professional provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan.     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

  Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.   For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.   We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.   The Day Habilitation Specialist provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Position Summary: The Day Habilitation Specialist provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan. -  High School Diploma or GED is required.  Associates Degree preferred. - At least one year experience providing direct care services to adults with a developmental disability. - AMAP certified, SCIP-R trained, CPR & First Aid Trained - Valid NYS Driver's License.

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!     This opportunity is available at our program located on Lefferts Blvd in South Ozone Park, NY so you can work close to home.     The Day Habilitation Specialist provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Position Summary: The Day Habilitation Specialist provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.   Responsibilities: - Assists each consumer in skill development in areas such as independent living, adaptive behaviors, socialization, recreation and activities of daily living. - Supervises consumers in the community, using various experiences to reinforce skills being taught in group session while ensuring their safety. - Leads group sessions with consumers and facilitate the discussions to provide learning skills to be used in their community. - Provides annual and semi-annual progress reports regarding valued outcomes. - Assesses the needs of lower functioning and/or non-verbal consumers through observations and evaluations; their valued outcomes will be developed and addressed. - Provides input and ensures compliance with the valued outcomes in the ISP and Day Habilitation Plan. - Provides weekly documentation of outcomes being worked towards with each individual in accordance with his/her Day Habilitation Plan.  

The LPN will coordinate all medical/psychiatric care and medications for residents ensuring proper documentation, follow-up and regulatory compliance. Assist with hands-on training of residential staff to ensure this compliance is ongoing and current. Secondary responsibilities include resident care and oversight in AOL's.  - Identify and organize appointments for week in conjunction with RN and Manager - Transports and accompanies residents on as scheduled medical appointments and completes all necessary follow-up upon return from appointment - Performs delegated nursing tasks as directed by the RN and under the supervision of the RN - Oversee coordination of all medication administration including verifying prescriptions, ordering medications, regulatory documentation, and staff administration of medications in conjunction with RN and under supervision of RN - Maintain medication inventory including prescription medications, over the counter medication and required first aid supplies are in stock at all times and that check expiration dates are routinely checked - Ensures maintenance of all medically related documentation (MAR, MD Consults, etc.) - Updates RN daily on resident's medical status - Responsible to complete all documentation prior to end of shift and report all issues/concerns to RN and Residence Manager - Completes the documentation of Occurrence Reports as required - Reviews and makes daily entries into House Log Book on all pertinent resident/residence related issues - Monitors resident progress and notifies applicable others of concerns, changes in behavior or of progress - Responsible to implement all directives issued by RN and Manager as needed - Handles telephone calls and inquiries; provides necessary follow-up; keeps family and management notified when necessary -  Knows and applies emergency procedures in event of a crisis including fire safety - Acts as liaison between Residence, Day Program, Physicians and families on all resident medical related issues - Provides individual residents instruction and/or assistance with daily living skills and rehabilitation or social skills in accordance with Individual Service Plan - Provides ongoing training to residents and staff in areas of need identified in Individual Service Plan in conjunction with RN & Manager - Provides hands-on client specific training to staff members as directed by RN - Attends annual and semi-annual reviews providing medical input in absence of RN involvement - Visits residents in hospital, as needed and coordinate Discharge Plan in conjunction with RN - Completes necessary residential habilitation notes, progress notes and other required documentation - Complies with OSHA regulations and universal precautions, AMAP Training, annual recertification training and annual PPD clearance as per agency policy - Attends various meetings/in-services, participates in staff meetings in conjunction with mandatory annual in-services as directed by Residence Manager I RN - Supervises residents' intake of medication as prescribed in accordance with OMRDD approved Medication Administration Procedure - Maintains friendly and professional working atmosphere - Maintains professional appearance - Ensures residents are always treated with dignity Schedule: Monday- Friday 7a-3p/3p- 11p and alternate weekends    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  

The Outreach Specialist will conduct outreach for homeless prevention participants. In this role you will; - Conduct program outreach and community related activities to increase referral base and community visibility. - Provide outside presentations to network and further develop referral sources. - Promote linkages with other service providers that will help participants obtain and maintain housing stability. - Participate in various consortium meetings. - Maintain logs of outreach activities. - Complete monthly reports as required. - Cultivate, develop and maintain productive relationships with referral agencies. - Attend interdisciplinary team meetings, case conferences, various meetings and outside events as assigned by supervisor. - Obtain new housing resources for Homebase clients within appropriate time frame set by supervisor. - Update resource book for staff. - Tasks may be modified, expanded and/or assigned over time. - Perform other related duties as required by management.

  Join our Developmental Disabilities Team in Opening Doors to Independence.   We are currently seeking a Program Director for our program located on Graff Ave in the Bronx.    The Program Director is responsible for ensuring the overall effective operation of the facility in accordance with applicable Federal and State regulations, Agency policies and procedures, and union contracts.   Responsibilities: - Day-to-day administrative functions within the facility relative to implementation of SUS policies and procedures, union contracts and regulatory requirements as set forth by funding agents - Directly supervise the Assistant Program Manager on a weekly schedule or as needed.  - Monitor overall consumer care, ensuring needs are met as required/ prescribed through documented weekly observations of supervisors and program specialists’ implementation of active treatment and strict adherence to Part 633 - Client Rights. - Execute agency, state and federal requirements pertaining to custodianship of consumer funds within the facility, including the preparation and submission of weekly account summaries. - Complete all individual client ledger sheets for in-house accounts on a weekly basis, i.e. posting of deposits, withdrawals and receipts. - Conduct at least monthly physical plant inspections with documentation of findings. - Ensure strict adherence to OPWDD Part 624 - Incident Reporting Procedures, including reviewing all incidents, conducting any necessary investigations, and making necessary notifications - Provide staff training in the areas of agency policy and procedure, OSHA regulations, physical plant issues and fire safety - Attend all program surveys and, in conjunction with the Clinical Supervisor or senior management, formulate and prepare a written plan of corrective action for program audits and ensure follow-through - Meet with clinical staff on a regular and timely basis to ensure that program objectives, treatment techniques and policy implementation are being carried out. - Work with Central office Human Resources, Fiscal Department and Operations to ensure staffing, equipment, materials and supplies are appropriate and sufficient to guarantee the therapeutic and general well-being of the consumer population. - Ensure that the facility and services provided adequately meet the physical, social and developmental needs of all clients and that there is adequate protection of each consumer’s health, safety, comfort, well-being, civil, human and legal rights. - Be available twenty-four hours for emergencies, consultations etc. through assigned beeper - Responsible for the quality of record keeping and charting and meeting standards as prescribed by agency, State and Federal guidelines.   Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Buffalo Avenue in Brooklyn, NY.      Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Buffalo Avenue in Brooklyn, NY.      Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

SCOPE OF ROLE: Under the supervision of the Program Director, the Program Specialist works closely with the Housing Specialist, completes No Violence Again (NOVA) Screening forms with clients, and aids in the area of housing and school transfers. The Program Specialist also provides in house childcare as needed and attends field-trips and activities.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Work in conjunction with the Housing Specialist to assess individual’s needs regarding housing as well as benefits and identify suitable housing options. - Develop and maintain liaison with community and intra-agency housing referral services - When appropriate, visit potential site and any other external activities related to securing housing - Escort individuals to various housing and social service appointments when necessary - Ensure PPD and Physical forms are submitted within 2 weeks of an individual’s residency - Negotiate and assist individuals with complex health and benefit issues and extend social service packages - Complete No Violence Again (NOVA) Screening Forms. - Complete the Housing Specialist functions in their absence - Provides referrals and liaison with schools, day care centers and other organizations as needed. - Provides child care as well as coverage to the info center, as needed - Attends field-trips and activities with the children - Assist with completing and submitting necessary applications and forms related to housing, benefits, childcare and school - Keep supervisor informed of all relevant information regarding the individuals and the program - Attend all scheduled meetings and trainings and contribute to supervisory case conferences and staff meetings. - Represents Aegis at appropriate community meetings, conferences, etc. - Ensure completion of program records in accordance with program and external regulations - Documents individual’s progress in charts

Under the Supervision of the Director, the Supervisor of Social Services is responsible for the coordination of client services and case conferences as well as providing direct supervision to case managers, housing specialist and vocational specialist.   The ideal candidate will possess experience in the fields of mental health, child welfare, child development, or other related fields. Strong working knowledge of psychodynamics, group work, case work, health systems and human and child development. Experience working with domestic violence and an understanding of Post-Traumatic Stress Disorder and trauma informed care is preferred.   JOB FUNCTIONS: - Interviews residents using standard case work techniques to determine suitability for residential services to assess their level of psychological functioning and make admissions decisions - Conducts all initial assessments and assigns residents to a case manager and determines - Makes counseling related referrals and serves as liaison to mental health agencies as needed - Develops and maintains linkages with service providers - Represents program at community task force and conference meetings - Prepares client referral reports to supportive service providers and monitors and evaluates client progress records - Provides clinical supervision and audits charts to ensure that notes are completed in a timely fashion by clinical staff - Supervise program in Director’s absence - Attends all scheduled meetings and training sessions - The candidate should be able to read d documents for analytical purposes - Working knowledge of AWARDS, CARES, SORTS systems - English and Spanish speaking is a plus

The Administrative Assistant will be the first point of contact/face/front line of our program. In addition to clerical duties you will be called upon to engage and assist with program participants/individuals we serve. As a member of S:US you are committed to acting with integrity, as demonstrated by treating people consistently, honestly and fairly to help them achieve their own goals and the goals of the agency.   ESSENTIAL DUTIES & RESPONSIBILITIES: - Perform general clerical duties including but not limited to photocopying, faxing, mailing, filing and arranging for deliveries - Exercise discretion in handling sensitive information as required by HIPPA and Agency guidelines - Handle all internal and external communications using phone, email, and written. - Handle phone system with multiple lines - Coordinate with internal and external stakeholders including staff, clients, visitors, and vendors - Arrange, schedule and coordinate office calendar - Prepare and edit communications, presentations and other documents - Database management including but not limited to data entry into Excel and Electronic Health Records (EHR) systems - File and retrieve documents and reference materials - Provides timely, accurate and clear documentation according to established policies and procedures - Handles completing demands by responding effectively to challenges, deadlines, and emergencies - Responds to consumer needs promptly, accurately and with courtesy and respect - Represents the organization in a positive and appropriate manner to outside resources - Supports the mission and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values - Additional duties as assigned

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Crescent Street in Brooklyn, NY so you can work close to home. Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

The Crisis Respite Center (CRC), part of Parachute NYC, provides an innovative and unique “hospital diversion” model whereby persons seeking temporary residential/respite care can stay in a warm, friendly, safe, and supportive home-like environment where they are taught to use new recovery and relapse preventions kills.  This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding.  The CRC offers people experiencing a psychosis-related crisis with a short-term (one day to two weeks)residential alternative that will allow individuals to maintain daily activities and connect with community-based services and supports, including primary care.  The program will provide recovery oriented services incorporating Need Adapted Treatment and Intentional Peer Support.     Parachute NYC is an innovative CMS funded pilot project designed to support a continuum of community based services for individuals experiencing a psychosis related crisis, including specially trained mobile crisis teams and Crisis Respite Centers.   Responsibilities: - Develop a partnership with guests experiencing crisis utilizing trauma-informed, recovery oriented, intentional peer support, - Promote the provision of a safe, comfortable, secure and trusting environment where guests are listened to  and respected by staff - Practice the Need Adapted Treatment Model (NATM) and Intentional Peer Support (IPS) after completing training provided as part of the Parachute NYC grant - Draw on knowledge and skills acquired from personal experience with the mental health system with a focus on guest’s personal recovery process - Create a sense of community through the mutual sharing of lived experiences and offers encouragement and support to participate in daily activities within the CRC and community - Assist with pre-registration process for both individuals referred from NA-MCT (Need Adapted Mobile Crisis Team) and those who self-refer (respite-only guests) - Assist with intake and registration of new guests, including an explanation of services and expectations, a tour of the premises, introduction to other staff and guests - Assist and collaborate with other Parachute NYC staff when appropriate to help guests identify, plan for and realize short-term personal goals and priorities while in the CRC - Facilitate individual and group-based educational, recovery, wellness and skill building opportunities including: wellness self-management; WRAP; peer support; harm reduction; and other social or leisure activities - Follow-up with guests to monitor and support progress toward goal-achievement - Advocates for and facilitate access to needed health care services, proactively addressing potential barriers such as missed appointments, transportation, fear and stigma, and communication with professional staff - Assist guests with steps required to prepare their own meals, manage their own medication, take care of their physical needs and participate in the maintenance of a clean living environment - Responsible for timely and accurate documentation including documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by SUS policies and Parachute NYC - Provide household upkeep duties as needed - Serve daily cold breakfast for guests and assist guests with accessing snacks, when needed - Encourage guest participation in relevant aspects of documentation process - Participates in data collection and recording related to outcomes, research and other agency and grant-based priorities - Participate in supervision, team meetings, interagency meetings, case conferences, NA-MCT meetings, and other relevant meetings as required by SUS and Parachute NYC - Provides flexible evening, night, weekend and holiday coverage

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Pinegrove Street in Jamaica, NY so you can work close to home.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Seeking a Peer Specialist with personal/lived experience interested in working in a shelter setting in mid-town Manhattan.    The Peer Specialist will; - Outreach/Engagement/Bridge Building: Helping to facilitate engagement with teams by forging strong connections with participants and families, undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between team members and participants when they experience ambivalence about treatment. - Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest. - Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience. - Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team. - Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team. - Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery-oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity. - Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.

The Case Manager will provide comprehensive case management services to an assigned caseload of 15-18 clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed. A work schedule that includes some weekend and evening hours is required.

Assistant Program Director Join S:US; Transform lives Do you have a passion for helping others? Do you have what it takes to promote Services for the Underserved’s (S:US) mission of transforming the lives of New Yorkers with life circumstances marked by homelessness, poverty, disabilities, addiction and mental health challenges?   If this sounds like you, apply for a fulltime Assistant Program Director (APD)position at S:US! You will be joining a dedicated workforce of 2,400 employees serving over 37,000 individuals and families in New York City. S:US is committed to providing you with every opportunity to learn and grow professionally, and find a career path. The ideal candidate will have passion for working with people with intellectual/developmental disabilities. Services are provided in OPWDD-certified residences throughout New York City. Scope of role The Assistant Program Director is responsible for ensuring our individuals have the supports and resources necessary to live meaningful lives, and that they align with their needs and aspirations within both their respective homes and communities. The APD is responsible for ensuring that the individuals’ wellness, and healthcare needs are met. He/she will lead their assigned shift, providing hands-on coaching and role modeling best practices and behaviors for Direct Care Professionals (DSPs) as well as providing 24-hour assistance in periods of high demand.  In collaboration with a collaboration with team member and under supervision of the Program Director, the Assistant Program Director is expected to promote an environment of respect, learning and independence for the individuals.  He/she will interact with individuals and colleagues in a manner that stems from dignity and with hopes of fostering a true home atmosphere for the individuals. In addition, he/she will provide coaching to DSPs and Shift Supervisors so that their actions ensure the health and wellness of the individuals, support their independence, self-determination and right to take reasonable risks. The APD will maintain operational efficiency of the residence, including fiscal, regulatory, policies and procedures, staff management, and quality improvement.   This opportunity is available at our programs located in the Bronx on Graff Street.    Benefits S:US offers an attractive compensation package which includes: Medical/ Dental/ Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; and Generous Paid Vacation time and Holidays.

The Service Coordinator, SSVF will conduct comprehensive assessments of veterans/veteran families’ needs; develop, implement, monitor, and evaluate individualized housing stability plans with each client; provide short-term intensive case management to veteran families to achieve their housing stability goals, and to link each program participant with appropriate community supports to ensure their housing stability.     Responsibilities: - Engage program participants by maintaining regular contact to monitor and track progress and response to services, including home visits and field work. - Develop and implement individualized housing stability plans with veterans/veteran families to address identified housing barriers for Homelessness Prevention and Rapid Rehousing services. - Monitor and evaluate client progress and adjust housing plan and/or service delivery as necessary. - Complete all necessary documentation to ensure compliance with funding requirements, and agency quality assurance standards. - Performs comprehensive assessments on clients according to SSVF and agency standards. - Assist program participants in identifying and accessing healthcare, employment/income support supports and other supportive services as needed, including Department of Veterans Affairs’ services and benefits. - Advocate for veterans/veteran families at service providers and agencies in the community. - Coordinate Rapid Rehousing and Homelessness Prevention services with program participants and the social service team. - Assist veteran families with housing search and placement. - Coordinate the provision of Temporary Financial Assistance with third-parties and agency personnel.   - Cultivate positive relationships with relevant funding and monitoring entities, faith based organizations, social service providers, and other community partners. - Participate in appropriate community collaborations and activities. - Initiates and completes case closure when appropriate. - Participate in SSVF and Veterans Services team meetings.  - Available for after-hours crisis response for intensive case management as needed. - Respond to client needs promptly, accurately and with courtesy and respect.  Model appropriate behavior.  Represent the organization in a positive and appropriate manner to outside resources. - Maintain the highest levels of confidentiality for clients and staff, restricting information to those who need to know only.

The Wellness Coach works independently in the field, and as part of a rehabilitation services delivery team, with people of diverse ethnicities, backgrounds and preferences who have a mental illness and are living in the community, primarily, in single and scatter-site apartment and SRO housing.   Responsibilities: - Engage people with mental illness and assist them in meeting the demands of community living and maintaining their housing by teaching them the necessary skills, and linking them to services that will support their recovery, independence and self-determination - Conduct Group Meetings on Wellness Management  - Complete service plan reviews for all residents - Regularly assess, correct and report apartment and personal living space inspections conditions as assigned - Provide Case Management for residents, engage residents in setting rehabilitation and housing support goals, and collaborate with them in developing a Housing Support Plan where indicated.