Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   Pay rate: $15.76/hour   This opportunity is available at our program located on East 34th Street in Brooklyn, NY.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management   Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  

                                       TITLE: Program Director, Residential Services                     DIVISION/DEPT: Developmental Disabilities Services/Residential Services                     REPORTS TO:  Regional Coordinators                     SUPERVISES: Assistant Program Directors, Shift Supervisors, Direct Support Professionals                                        FLSA:   Exempt The Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person.  All persons shall live a life with dignity conforming to each personal value system.  Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well-trained staff, access to the quality health care, clinical supports, and a clean and safe home.    The Program Director is an empathetic and compassionate leader who will focus on enhancing the quality of life of all the people supported in their respective program. They will lead their program and staff and ensure that they are continuously improving the quality of the programs and providing excellent quality of life for the people we support. They will be responsible for ensuring that they are meeting the regulatory and quality standards.  They will ensure that people supported are treated with dignity and respect. They will focus on developing strategies to educate, develop their team so that the mission, vision and values of the organization are achieved.  The leader will ensure that the expectations and desires of the people supported and their circle of support are met.   They will provide transformational leadership that positions the residential team to adapt to changes in people’s needs as they arise.  They will manage and lead their team and provide 24-hour support in emergency situations.  This will include all aspects of their program including direct care.                   This position is located at our program located on Graff Street in The Bronx with a salary of $64,000     ESSENTIAL DUTIES & RESPONSIBILITIES: Person Centered Planning - Ensures that a person-centered focus is used to provide care and support by all staff who work within the residence - Ensures a positive climate that promotes respect and dignity for people supported. - Supports the person’s independence, choice and outcomes. - Participates in the screening, admission and discharge of people within the residence to ensure a smooth transition of support. - Promotes participation in activities of meaningful daily living, such as vocation, recreation, spirituality. - Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns. - Provides opportunities for people support to personalize their environment   Leadership - Provides leadership and direction for the residence through a combination of activities, including but not limited to observation, mentoring, coaching. - Maintains all records and systems and ensures staff are properly trained and supported - Ensure all staff are trained in all aspects of each person’s life including health protocols , personal choice and outcomes. - Leads meetings with all stakeholders to ensure participation for all members of each person’s circle of support. - Represents the division and organization by participating on DD councils and IAC committees. - Coaches and mentors all staff under their supervision - Understands and applies appropriate techniques for conflict resolution, crisis prevention, intervention and resolution. - Provides round-the-clock responsiveness as part of emergency notifications and assistance. - Ensures that the program are operating within their established budget. - Partners with the Human Resources Department in all efforts relevant to hiring, developing and retaining staff.   Regulatory - Maintains all records in compliance with OPWDD regulations. - Ensure the observations are completed across all staffing shifts. - Ensure all health care needs are met and all staff are trained in the needs of the people we support - Ensure all Fire Safety Regulations are met - Ensure all agency policies and procedure are followed. - Partners with the Quality Assurance and Quality Improvement team to ensure that all standards relative to the residences are met.   Quality Improvement - Continually monitors program to look for areas that could improve. - Ensures that the CARF philosophy is implemented, and reassessed accordingly. - Ensures that the program is continuously requesting feedback from all stakeholders .    KEY PERFORMANCE STANDARDS - Communication– Articulate long-term vision in a compelling way that inspires the team, actively engages in discussions with peers, able to confront peers to challenge thinking respectfully, able to handle adverse and divergent opinions presented in a manner which encourages open collaboration. Ability to communicate effectively, both verbally and in writing. - Integrity: Uphold personal and professional ethics and values, considering the values of the organization and respecting the culture, beliefs and abilities of people we support. - Accountability: Make clear your specific set of expectations for each team member, for the team as a whole, and for the process and the outcome. Ensure that team members have the capability to meet your expectations, and if not, provide the necessary training, or delegate to another person. Obtain clear agreement on milestones and on other specific measurements of success throughout the stages of the process.  Provide clear, fact-based feedback on progress and overall performance of each team member, and ask for input on what more you can do to help each person succeed. - Critical Evaluation: Ability to generate ideas for service improvement for discussion within multidisciplinary teams including people we support and their advocates. - Teamwork: Ability to work in a team-oriented environment and contribute to the leadership that creates a work environment where the multidisciplinary team supports one another. Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays   Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.  

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Crotona Avenue in Bronx, NY so you can work close to home.   Pay rate: $15.76/hour     Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays #CB

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide!   This opportunity is available at our program located on Crotona Avenue in Bronx, NY so you can work close to home.   Pay rate: $15.76/hour   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

  Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling and 1199 union benefits.This opportunity is available at our program located in Hillburn Ave in Hollis NY   Pay rate: $15.76/hour   Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Eligible for overtime.   This opportunity is available at our program located on Graff Avenue in Bronx, NY.  Responsibilities: • Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures • Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program located on Northen Blvd in Douglaston NY .   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays #CB

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program located on Jefferson Avenue in Brooklyn.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays .

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program located on Jefferson Avenue in Brooklyn.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays . IND1  

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Shift Supervisors to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, and internal promotion.    This opportunity is available at our program located on Jefferson Avenue in Brooklyn, NY so you can work close to home.   Pay rate: $18/hour   The Shift Supervisor will monitor and ensure that active treatment is provided to individuals with developmental disabilities ensuring consumer safety and respect of consumer rights.   Responsibilities: - Supervise and instruct all Direct Support Specialists on shift - Responsible for overall functioning of the facility during the absence of the Program Director and Assistant Program Director. - Responsible for the physical condition of the residence including agency vehicles; ensuring they are maintained in a safe and sanitary condition - Responsible for client and agency funds and expenditures during shift (petty cash, client monies, clothing monies, recreation etc.) - Ensure appropriate follow-up to medication administration during shifts and after client medical appointments Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program located on 45th Avenue in Flushing. Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays #CB

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, 1199 union benefits, and boasts a 10-percent internal promotion rate organization-wide! The Salary is currently at $15.78. Overtime is eligible.   This opportunity is available at our program located on Jefferson Avenue in Brooklyn.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays .

S:US CSIDD/START (Crisis Services for Individuals with Developmental Disabilities) offers crisis prevention and response services to people who both developmental disabilities and complex behavioral and mental health needs, as well as to their families and those who provide supports.   The CSIDD/START multidisciplinary treatment team is a dynamic, inspiring and supportive group of professionals who are dedicated to helping families support the people they love and care for by using a systematic and effective bio-psycho-social model of approach.   The team prides themselves on building relationships and supports across service systems to help people remain in their homes and communities, and enhance the ability of the community to support them.   As Clinical Director, you will provide and supervise groundbreaking crisis intervention and prevention services for individuals with intellectual and developmental disabilities and mental health needs in Brooklyn and Staten Island. This is an exciting opportunity for a seasoned Mental Health Clinician to be part of an interactive teaching and learning environment, making a difference in the I/DD community.     ESSENTIAL DUTIES & RESPONSIBILITIES:    Supervision/Planning/Leadership: - Assist in coordination of operations of clinical team, resource center, and in-home supports - Provide direct clinical supervise Team Leaders and Coordinators - Collaborate with other members of the START leadership team to monitor quality of START service delivery and assure fidelity to the START model - Provide training and consultation to staff, families and providers including ongoing organization and conducting of CETs - Ensure the coordination of support meetings and crisis plans for individuals served through CSIDD/START - Share administrator on-call responsibilities to ensure 24/7 response to crisis situations within one hour of call telephonically and within 24 hours of call in-person - Participate in recurring planning meetings with CSIDD/START leadership, clinical team, and resource center - Supervise development of treatment plans, cross-systems crisis plans, intake/assessments, intervention and outcomes and any other applicable documentation of services provided. - Provide daily clinical triage support   Assessment: - Teach new team members and at times complete individual assessments as needed upon intake and thereafter. - Supervise Comprehensive Service Evaluations, Cross System Crisis Prevention and Intervention Plans (CSCPIP) - Supervise and monitor intake documentation, assessments, admission/discharge summaries for Resource Center and/or Therapeutic Coaching, Treatment plans and Progress Notes. - Oversee the development of positive support and interaction plans as necessary for guests at the resource center who require more extensive safety measures - Participate in discussion regarding potential resource center admissions. - Teach, supervise and monitor that all services are documented contemporaneously with the date of service, maintaining up to date records. - Provide oversight and consultation on positive behavior and interaction supports and other written documents - Review START related documentation and provide clinical input - Model use of SIRS. Enter, monitor and assure data entry for all team members in the START Information Reporting System. Use data to inform programmatic decision-making.   Training & Networking - Based on feedback of clinical teams, identify training/support needs of the community - Take charge of the topics, and development of materials and presentations for monthly Clinical Education Team Meetings - Participate in the Center for START Services National Network, which brings together projects from across North America through on online resource center, conference calls, study groups and meeting at an annual conference as recommended. - Develop and maintain linkages and relationships with community partners - Co-Lead quarterly Advisory Council meetings. - Assist START Coordinators with preparation for START Coordinator certification III. KEY PERFORMANCE STANDARDS - Communication:Ability to communicate effectively with individuals and team members, appreciating their social, cultural, religious and ethnic background, their age, gender and abilities. - Integrity:Uphold personal and professional ethics and values, considering the values of the organization and respecting the culture, beliefs and abilities of individuals we serve. - Relationships:Ability to develop longstanding relationship with clients and their families as well national stakeholders, supervisors and subordinate team members. - Critical Evaluation:Ability to generate ideas for service improvement for discussion within multi-disciplinary teams and with individuals and their supports.  - Teamwork: Ability to work in a team-oriented environment and contribute to the leadership that creates a fun, inviting and supportive work environment.  - Self-Motivation: Ability to demonstrate initiative and endeavor to maintain a stable level of productivity. This position has a minimum of $100,000 and a maximum of $120,000

Turn your passion for helping others into a fulfilling career at one of New York City’s most respected disability services organizations.   Services for the UnderServed (S:US) is hiring a Shift Supevisor to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.   S:US offers: Flexible scheduling, and boasts a 10-percent internal promotion rate organization-wide!   Pay rate: $18/hour This opportunity is available at our program located on Jefferson Avenue in Brooklyn, NY.   Responsibilities: - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan) - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding as necessary - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays  

TITLE: Assistant Program Director                                  DIVISION/DEPT.: Developmental Disabilities Services                                  REPORTS TO: Program Director                                  SUPERVISES:  DSPs and Shift Supervisors                                  FLSA:  Non-Exempt | Hourly The Assistant Program Director (APD) is responsible for ensuring that our individuals have the supports and resources necessary to live meaningful lives, and that they align with their needs and aspirations within both their respective homes and communities. The APD is responsible for ensuring that the individuals’ wellness, nutritional, and healthcare needs are met. He/she will lead their assigned shift, providing hands-on coaching and role modeling best practices and behaviors for Direct Care Professionals (DSPs) as well as providing 24-hour assistance in periods of high demand.     In collaboration with a trans-disciplinary team member and under supervision of the Program Director, the APD is expected to promote an environment of respect, learning and independence for the individuals.  He/she will interact with individuals and colleagues in a manner that stems from dignity and with hopes of fostering a true home atmosphere for the individuals.  In addition, he/she will provide coaching to DSPs and Shift Supervisors so that their actions ensure the health and wellness of the individuals, support their independence, self-determination and right to take reasonable risks.    The APD will maintain operational efficiency of the residence, including fiscal, regulatory, policies & procedures, staff management, and quality improvement.  This position is located at our program in The Bronx on Henry Hudson Parkway. The minimum and has maximum salary is  $49,000.00  ESSENTIAL DUTIES & RESPONSIBILITIES: - Promotes the independence and self-determination of individuals, utilizing person-centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs. - Manage the holistic healthcare, nutrition, and wellness of individuals including tracking appointments, communicating with the CMS, Nurse, relevant doctors and managers. - Ensures the coordination of all recreation and other community activities that promotes the participation and independence of individuals. - Implement, evaluate, and provide feedback on all individual-specific care plans and protocols as written by the team. - Encourages the independence of individuals and promotes relationship building within the community and with natural supports. - Manages and directs the overall flow of the shift including assigning staff to appropriate individual ratios. - Supervise staff (DSPs and Shift Supervisors), while promoting learning and development by providing continual coaching and mentoring. - Role model the necessary behaviors that support independence and the aspirational desires of the individuals. - Informs DSPs of organizational policies, procedures and regulatory requirements including incident management reporting. - Works creatively and collaboratively with trans-disciplinary team members including RN, QIDPs, and PD to determine successful solutions in supporting the needs of the individuals. - Ensures that health and safety requirements are observed including maintaining a stimulating and comfortable physical environment. - To facilitate individuals’ participation in recreational activities and medical appointments, coordinates all transportation activities for the residence. - Manage the personal property of individuals and their ability to access personal items. - In collaboration with the clinical team, participates in admission and discharge reviews and makes recommendations to Program Director. - Conducts monthly fire evacuation drills to include all staff members at the residence. - Ensure optimal utilization of the resources available in order to achieve efficiencies including managing the distribution and reconciliation of petty cash funds. - Ensures compliance with regulatory agencies within mandatory time frames. - Supports the mission, vision, values of S:US. - Additional responsibilities as deemed necessary by Program Director or designee.     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays   Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.    

TITLE:  Assistant Program Director, Residential Services DIVISION/DEPT:  Developmental Disabilities Services/Residential Services REPORTS TO: Program Director SUPERVISES: Shift Supervisors and  Direct Support Professionals FLSA: Non -Exempt   This opportunity is available at our program located on Broadway Ave in New York,  NY The minimum and maximum for this position is $49,000 The Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person.  All persons shall live a life with dignity conforming to each personal value system.  Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well-trained staff, access to the quality health care, clinical supports, and a clean and safe home.   The Assistant Program Director is an empathetic and compassionate leader who will focus on enhancing the quality of life of all the people supported in their respective program. .  They will lead their program and staff and ensure that they are continuously  improving the quality of the programs and providing excellent quality of life for the people we support. They will be responsible for ensuring that they are meeting the regulatory and quality standards.  They will  ensure that people supported are treated with dignity and respect. They will focus on developing strategies to educate, develop their team so that the mission, vision and values of the organization are achieved.  The leader will ensure that the expectations and desires of the people supported and their circle of support are met.   They will provide transformational leadership that positions the residential team to adapt to changes in people’s needs as they arise.   They will manage and lead their team and provide 24-hour support in emergency situations.  This will include all aspects of their program including direct care.   ESSENTIAL DUTIES & RESPONSIBILITIES: Person Centered Planning - Ensures that a person-centered focus is used to provide care and support by all staff who work within the residence - Ensures a positive climate that promotes respect and dignity for people supported. - Supports the person’s independence, choice and outcomes. - Participates in the screening, admission and discharge of people within the residence to ensure a smooth transition of support. - Promotes participation in activities of meaningful daily living, such as vocation, recreation, spirituality. - Provides prompt, efficient, and personalized support to meet requirements, requests, and concerns. - Provides opportunities for people support to personalize their environment Leadership - Provides leadership and direction for the residence through a combination of activities, including but not limited to observation, mentoring, coaching. - Maintains all records and systems and ensures staff are properly trained and supported . - Ensure all staff are trained in all aspects of each person’s life including health protocols , personal choice and outcomes. - Leads meetings with all stakeholders to ensure participation for all members of each person’s circle of support. - Represents the division and organization by participating on DD councils and IAC committees. - Coaches and mentors all staff under their supervision - Understands and applies appropriate techniques for conflict resolution, crisis prevention, intervention and resolution. - Provides round-the-clock responsiveness as part of emergency notifications and assistance. - Ensures that the program are operating within their established budget. - Partners with the Human Resources Department in all efforts relevant to hiring, developing and retaining staff.  Regulatory - Maintains all records in compliance with OPWDD regulations. - Ensure the observations are completed across all staffing shifts. - Ensure all health care needs are met and all staff are trained in the needs of the people we support - Ensure all Fire Safety Regulations are met - Ensure all agency policies and procedure are followed. - Partners with the Quality Assurance and Quality Improvement team to ensure that all standards relative to the residences are met.          Quality Improvement - Continually monitors program to look for areas that could improve. - Ensures that the CARF philosophy is implemented, and reassessed accordingly. - Ensures that the program is continuously requesting feedback from all stakeholders . .