Services for the Underserved

  • Housing Specialist

    Job Location US-NY-New York
    Homeless Services
    Regular Full-Time
  • Position Overview

    The Housing Specialist will;


    • Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
    • Assess consumer readiness for, as well as, the barriers to obtaining affordable permanent housing.
    • Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent and affordable housing.
    • Provides workshops on ADL skills, money management, utilities and rent payment, and housing interviewing skills.
    • Assist consumers with identifying and securing permanent affordable housing. Assist consumers with obtaining HASA rent checks, paying broker’s fees, obtaining start up kits, furniture allowances, movers, and moving into new apartment units.
    • Prepare and assist consumers with the housing application/interview process, including the HRA 2010e application process, the HASA housing application process, and any other specialized housing applications that may become relevant in the future.
    • A general working knowledge of the HRA-HASA benefits and entitlement system.  Knowledge of all HASA rental subsidy guidelines including; the 30% rent cap, exceptions to policy, housing and habitability standards, FMR guidelines, and broker fees.
    • A basic understanding of and the ability to educate consumers around supportive housing vs. independent housing, and congregate vs. scattered site.
    • Provide monthly written reports highlighting consumer length of stay and status, housing placements, lost housing, barriers to housing, and pending housing.
    • Must maintain a small caseload and perform the full duties of a Service Coordinator (see SC job description for further details).
      Provide accurate, complete, and timely documentation of assessment information, service planning, the provision of supportive social services, and consumer progression/regression toward service plan goals.
    • Provide incident reports and all incident related documentation for members of the caseload as needed.
      Adhere to monthly housing placement goals. Track, monitor, and report housing placement rates for all consumers. 
    • Attends interdisciplinary team meetings and case conferences as needed.
    • Participates in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.



    • B.A. degree in a related field required, graduate degree preferred 
    • 2 years experience of Housing Specialist/Coordinator working with chronically homeless individuals, with co-occuring disorders, and HIV/AIDS. Established connections with housing providers and housing resources through out 5 boroughs of NYC. 
    • Must be computer literate including; Word, Excel, and Internet 
    • Valid Drivers License
    • Bi-lingual- Spanish strongly preferred



    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


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