Services for the Underserved

  • Wellness Coach

    Job Location US-NY-Brooklyn
    Behavioral Health
    Regular Full-Time
  • Position Overview

    The Wellness Coach provides quality support services to tenants, addressing and coordinating access to resources for their educational, psychological, vocational, and recreational needs.



    • Provide case management, crisis intervention and advocacy for tenants
    • Collaborate with tenant in development of goals and corresponding plan
    • Provide accurate, complete and timely documentation of social service records including service plans, reports and progress notes
    • Asses needs and make appropriate referrals
    • Participate in tenants meetings
    • Assist Senior Housing Generalist – Substance Abuse Counselor with support groups
    • Identify and coordinate community based resources and organization for supportive Services for the Underserved
    • Assist with tenant evacuation during fire drills and emergencies
    • Provide recreation, money management and other hands on assistance with activities of daily living i.e. medication reminders as needed          
    • Report building issues to program director and superintendent


    • Bachelor's degree preferred with CASAC or CASAC-T certificate
    • Two plus years experience in housing or community based services to homeless, substance abuse, or mental health populations.
    • Good interpersonal skills, excellent written and verbal communication.
    • Computer literate including MS/word and excel and internet. 
    • Bilingual & valid NYS Drivers license preferred.



    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


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