Services for the Underserved

  • Chief Program Officer, Developmental Disabilities Services

    Job Location US-NY-New York
    Developmental Disabilities
    Regular Full-Time
  • Position Overview

    This role presents a compelling opportunity for a seasoned nonprofit executive to lead the action plan for the DD Division’s service quality, service expansion and financial sustainability. The Chief Program Officer will have overall accountability for providing leadership, direction and administration of the I/DD service portfolio.

    This position is responsible for driving, supporting and modeling a service-oriented culture focused on service excellence, fiscal responsibility, quality life outcomes and partnerships with families and individuals served.  This executive will serve as a strategic thought partner to the CEO and as a member of the executive leadership team, building and supporting effective collegial relationships with internal and external constituents and stakeholders and ensuring optimal operating effectiveness and strategic positioning.

    This executive must be a strategic thinker, but at the same time a hands-on, engaged and established leader with strong competencies in developmental disabilities services and health care. This executive must be a team player who will assist the CEO, Board of Directors and other members of the executive leadership team in the continued positioning of S:US and its operating entities as a leader in the I/DD field and health care arena.

    This is an exceptional opportunity for a nonprofit executive who can lead an integrated service delivery system of services and supports, leveraging internal and external resources to ensure that those we serve receive the highest quality supports that address their health needs and life goals.

    The incumbent will be a strategic partner to the CEO, supporting the mission, values, culture, strategies, and goals of the organization.  

    The position will report to the Chief Executive Officer.  


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


    • The successful candidate will have a Master’s degree in health administration, social work, psychology or health-related field with 20+ years of progressively responsible experience planning and managing multiple mission-driven programs within a large nonprofit setting.

    • The candidate must have a strong background in managing and development of services for individuals with developmental disabilities with an emphasis on integration with health. The candidate must understand and demonstrate a person-centered values-based approach to services. The CPO must be able to articulate and communicate messages for internal and external audiences. 

    • Reporting to the CEO, this seasoned professional must have a deep commitment and passion for supporting individuals with I/DD and their families and a high degree of personal integrity, compassion and the ability to gain the trust of and obtain the necessary credibility with the Board, the CEO, other senior executives of S:US and the regulatory community.

    • The Chief Program must display the full range of leadership skills needed to run an effective and sustainable operation. S/he must provide tactical implementation to ensure the highest impact in service delivery, factoring in business realities. S/he must be an entrepreneurial and innovative spirit; driving innovation towards achieving stated goals while mitigating risk. The CPO must drive results through influence; must seek to engender a supportive, trusting and quality-focused environment. The ideal candidate has a business head and management experience to lead S:US through the healthcare transformation.

    • Knowledge of the health care industry is essential as well as experience in dealing with local, state and federal funders and partners. A flexible, collaborative management style; the ability to operate in an entrepreneurial, fast moving environment; superb communication skills are all essential characteristics. The CPO must produce results and provide highly responsive services through a collegial management structure.

    • The ideal candidate will be creative, independent and a strategic thinker with a track record of success in achieving organizational objectives. The candidate must be business literate—able to understand financial reports and apply data to assess business effectiveness. S/he must be able to make decisions or intervene in difficult or complex situations and resolve problems as they arise.  The candidate must be able to exercise initiative in building and supporting growing programs; must have excellent analytical skills; the ability to innovate, with capacity to create or seize opportunities to improve program effectiveness and organizational outcomes. The CPO must have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to the mission and to develop a performance culture among a group of diverse, talented individuals.

    • The successful candidate will evidence a commitment to an interdepartmental, interdisciplinary, collaborative team approach to work. The candidate must have extensive expertise and strong skills in project management, including the ability to balance multiple projects.  The candidate must demonstrate passion for supporting the organization’s social purpose and for maintaining programmatic excellence, and must demonstrate energy, enthusiasm and interest in advancing within a fast-paced, growing organization.

    • Excellent oral and written communication as well as interpersonal relations and presentation skills are required.

    Keywords: Human services, social services, social worker, case manager, health services, developmental disabilities, mental health, behavioral health, OPWDD, OMRDD, Residential 



    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed