Services for the Underserved

  • Properties Manager

    Job Location US-NY-New York
    Real Estate / Development
    Regular Full-Time
  • Position Overview


    Position Title: Property Manager (Leasing Specialist)

    Company Overview:
    As a leading provider of residential and support services to individuals with special needs, Services for the UnderServed provides the resources you need to build on your experience amidst our culture of team support. Ongoing training and attention to your development help to ensure your success. Your achievements and leadership are rewarded by advancement opportunities. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


    Position Summary: Property Management Leasing Specialist





    • Process applications for admissions into subsidized programs (e.g. OASAS SPC, HUD SPC, HASA, NYCHA).
    • Prepare leasing or licensing documents and perform LIHTC/subsidy income certifications, as indicated by the funding sources.
    • Maintain leasing and LIHTC records.
    • Perform income LIHTC and subsidy recertification as necessary.
    • Process lease renewals.
    • Process move-ins / move-outs.
    • Prepare annual DHCR building and apartment registrations.
    • Maintains vacancy information as required by investors, syndicators, and monitoring agencies.
    • Performs credit and background check on applicant.
    • Leads lease orientations and signings, and submits relevant documentation.
    • Ensures property’s filing system is maintained and includes tenant, applicant, accounting, and vendor and contract files.
    • Inspects apartments for move-in condition (pre-inspection) and turnover status.
    • Directs annual unit inspections and annual recertification of residents and insures units comply with Housing Quality Standards.

    • Notifies residents of all issues affecting their tenancy.
    • Files court documents for eviction and attends scheduled court hearings as Landlord’s representative.
    • Respond to resident requests related to managing the property.
    • Work with program staff to resolve issues with tenants and achieve tenant lease compliance.
    • Service as liaison between residents and building owners as necessary.
    • Collaborates with Support Services to monitors landlord-tenant relations and mediates disputes when necessary.
    • Remains current on and compliant with policies and laws affecting the marketing and leasing

    of the property, including Fair Housing laws, and other applicable laws.
    • Establishes and maintains regular onsite hours.

    • Review rent records on monthly basis to identify payment issues.
    • Work with Program staff to resolve issues.
    • Prepare rent notices and rent arrears notices.
    • Services as representative in court on non-payment cases.

    • Meet with Program staff on regular basis to review program/property management issues.
    • Work with Program staff to prepare and submit reports to agencies and perform other tasks as necessary.




    • High School Diploma or equivalent with 5 or more years’ experience in multi-family property management, including direct supervision of others.
    • Certifications in the following: Registered Apartment Manager Certification (RAM); Assisted Housing Manager Certification (AHM); Low-Income Housing Tax Credit Certification (TaCCs).

    • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
    • Proficiency in Yardi preferred.

    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


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