Services for the Underserved

  • Quality Assurance Nurse

    Job Location US-NY-New York
    Quality Assurance
    Regular Full-Time
  • Position Overview

    The Specialist Nurse will ensure the health and safety of the individuals that SUS serves by conducting programmatic reviews, targeted reviews, and internal audits for the purpose of identifying, managing, and responding to consumer medical issues.   The incumbent will also provide support to program management regarding medical best practices, policies, and procedures.


    The Specialist Nurse will;

    • Conduct programmatic reviews of medical documentation to ensure best practices and compliance with medical standards
    • Review incidents with medical issues and review medical policies and procedures for appropriate practice and follow-up
    • Conduct internal audits and targeted reviews of medical charts and medication notes/assessments for compliance with best medical practices
    • Facilitate and conduct appropriate trainings based on medical needs identified
    • Provide medical technical assistance to programs as needed
    • Monitor medical Plan of Corrective Action (POCA) implementation to ensure compliance
    • Review and monitor Plans of Nursing Services (PONS) for compliance and best practices
    • Review various agency medical and medication management/administration policies and procedures to ensure best medical practices
    • Identify medical issues that need to be address based on population
    • Monitor the implementation of mandates by funding sources
    • Perform other duties as requested




    • Registered Nurse (RN); minimum of three (3) years of experience in the healthcare or non-profit field, audit experience preferred
    • Experience working with individuals with Intellectual and Developmental Disabilities, OPWDD experience preferred
    • Strong communication (both verbal and written) and interpersonal skills, strong organizational skills, the ability to multi-task and balance competing priorities, the ability to work with minimal supervision, and the ability to exercise sound and practical judgement and problem-solving.
    • Must have strong attention to detail and the ability to manage a high-volume workload efficiently and effectively. Some experience with collecting medical data and presenting data in user friendly reports.
    • Responsibilities require an understanding of the medications prescribed and taken, and medical issues and challenges faced by the individuals that SUS serves.
    • Must be able to identify, manage and respond to medical issues and potential medical issues, and have the ability to develop best practices, policies and procedures surrounding medication administration and other medical issues.
    • Should be able to communicate and interact effectively at all levels of the organization


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays



    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.


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