Services for the Underserved

  • Clinical Coordinator

    Job Location US-NY-Bronx
    Behavioral Health
    Regular Full-Time
  • Position Overview

    The Clinical Coordinator will be working with Young Adults, ages 18-24 who have a serious mental illness or serious emotional disturbance. The positon requires the Clinical Coordinator to possess expertise managing clinical issues including substance use disorders, mental health and cognitive disabilities. The ideal candidate will have the ability to communicate effectively and respectfully with people from diverse cultures and backgrounds and be responsible for providing specialized assessment of Young Adults educational, psychological and social needs. This role will engage in collateral visits with health, educational and vocational professionals, develop groups, and evidence based practice interventions and approaches for the population.


    One of goals of the program will be aimed at providing innovative and unique services to individuals coming NYS licensed residential treatment facilities (RTFS), state psychiatric facilities or have recently left the foster care system. The Young Adults will need to have the ability to live independently in the community if provided with supportive services or would otherwise be at-risk of street or sheltered homelessness if discharged to a non-supportive housing environment.


    Job Responsibilities:

    • Provides integrated counseling and holistic services that effectively engage young adults and promote personal’s growth and wellness, housing stability and accomplishment of service plan goals on an ongoing basis.
    • Creates and maintains confidential records, charts and logs for youth documenting all relevant information from individual and group interventions as well as with collateral support.
    • Ensures that case records are compliance with regulatory guidelines and other requirements as outlined by S:US
    • De-escalates crises; attends to emergencies following agency protocol and young adult wellness plan.
    • Advocates on behalf of youth needs and preferences.
    • Escort young adults to offsite meetings if needed.
    • Conduct workshops on various life-skill issues, such as hygiene, anger management, self-esteem, and problem-solving, cleaning and laundry, job development, College Bound Track workshop, LGBTQI Training and Computer literacy workshop.
    • Collaborates and makes referrals with community providers.
    • Participate in weekly multidisciplinary meeting (protocol).
    • Conduct Annual Functional Assessments to identify strengths and challenges to be addressed in the Service Plan.

    Maintain healthy relationships with the young adults, mindful of boundaries and mutual respect.


    • MSW, LMSW preferred or BA required with 4 years’ experience in a relative field.
    • Two (2) to three (3) years of management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred.
    • Excellent interpersonal skills; demonstrated ability to interact professionally with diverse staff, consumers, and other stakeholders.
    • Strong administrative and organizational skills.
    • Previous experience working with adults with psychiatric disabilities utilizing the recovery model.
    • Commitment to peer support.
    • Ability to assess priorities and manage a variety of activities in a time­ sensitive environment and meet deadlines with attention to detail and quality of service provision.


    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


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