Services for the Underserved

  • Aftercare Specialist

    Job Location US-NY-New York
    Homeless Services
    Regular Full-Time
  • Position Overview

    Under the supervision of the Program Supervisor, the Aftercare Specialist will provide aftercare services to for program participants and their families.


    Job Functions:


    • Create a resource bank that will serve all HomeBase clients
    • Meet with clients who may need more intense services to tap into resources to adjust to community
    • Attend appointments (other than court) with clients who are in need of additional instructions
    • Complete home visits for Aftercare clients
    • Accompany Outreach Specialist to presentations in order to acquire additional resources
    • Assists families with identifying and establishing relationships with supports
    • Act as a liaison between families, case managers and other providers
    • Provide needed services through referrals and follow up on progress
    • Update clients file in CARES with all contacts made with family and other service providers and report when necessary
    • Maintain professional relationship with other service providers
    • Assist Housing Specialist with establishing and maintaining relationships with landlords and brokers who are willing to work with HomeBase clients
    • Maintain tracking system for renewals of City rental subsidy
    • Complete additional tasks and reports as requested
    • Other duties as assigned




    • BS in related field and one year of qualifying experience OR AA degree in related field and two years of qualifying experience.
    • Bilingual English/Spanish preferred
    • Position requires energy and interest for home visits, case finding and outreach.
    • Experience working with substance abuse, homelessness, families and groups.
    • Excellent written and oral communication skills.
    • Basic computer skills.

    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


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