Services for the Underserved

  • Desk Security

    Job Location US-NY-Bronx
    Category
    Behavioral Health
    Type
    Regular Full-Time
  • Position Overview

    The Desk Security staff member will be responsible for:

    • Responsible for ensuring a safe environment and that tenants are adhering to House Rules and program policies
    • Monitor surveillance systems
    • Act as role model to tenants and encourage program participation
    • Provide necessary support to residents for a variety of issues
    • Make hourly observation rounds and document in the communication log
    • Communicate incidents to supervisory staff via written incident reports and communication log
    • Attend staff meetings
    • Provides frontline crisis intervention
    • Answer phones and route calls as needed
    • Ensure reception area is tidy
    • Performs other duties as requested by supervisor

    Qualifications

    • HS Diploma or GED required
    • 1-2 years of experience in a community based, residential program required
    • Security experience strongly preferred; CCTV, rounds of the facility
    • De-escalation skills and familiarity with treatment setting strongly preferred

    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting sus.org.

     

    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

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