Services for the Underserved

  • Housing Specialist

    Job Location US-NY-Bronx
    Treatment Services
    Regular Full-Time
  • Position Overview

    The Housing Specialist will prepare clients for success in a supportive housing environment after leaving the shelter system through interview preparation, case management/counseling, and escorting clients to housing related appointments.



    • Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
    • Assess consumer readiness and barriers to obtaining affordable permanent housing. Work with case managers to assist with preparing consumers for the housing process.
    • Complete HRA2010E applications and assist consumers in pursuing appropriate housing opportunities
    • Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent housing.
    • Prepare and assist consumers with the housing application/interview process. Escort clients to all housing related appointments and interviews.
    • Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing.
    • Track, monitor, and report housing placement rates for all consumers. 
    • Attend housing related DHS meetings.
    • Provide aftercare services, follow-up calls and home visits, to clients placed in permanent housing. 
    • Provide comprehensive case management services to an assigned caseload.
    • Monitor and assess consumer progression/regression in behavior and/or appearance. 
    • Maintain proper documentation and organized charts, in accordance with DHS, OTDA and SUS standards.
    • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
    • Manage crisis intervention services and addresses all emergency situations as appropriate. 
    • Maintain CPR/ First Aid Certification. 
    • Attend interdisciplinary team meetings and case conferences as needed.
    • Participate in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.
    • A work schedule that includes evening hours will be required.


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays



    • Minimum of one to two years of experience working with chronically homeless individuals or individuals with mental illness and/or substance abuse.
    • Knowledge in New York City housing preferred.
    • Bilingual preferred
    • Valid NYS driver’s license required.



    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.


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