Services for the Underserved

  • Director of Social Services, Brooklyn

    Job Location US-NY-Brooklyn
    Homeless Services
    Regular Full-Time
  • Position Overview

    The Director of Social Services will:

    • Work with Shelter staff to identify unmet needs among shelter residents. Develop plans to engage residents in supplementary services
    • Develop and identify a schedule of “groups of various content conducted within and outside of the facility
    • Provide crisis intervention services and if necessary, refer clients for psychiatric assessment
    • Maintain updated information about mental health, substance abuse treatment and other social services in the community
    • Be a resource to Case managers and their clients
    • Work with clients and case managers in developing treatment plan and identifying community based referrals for client to continue treatment after leaving the shelter
    • Maintain data about service utilization
    • Provide administrative and clinical supervision to staff
    • Attend, participate, and facilitate regular staff trainings and meetings
    • Maintain confidentiality and privacy regarding all clients’ information
    • Complete incident reports in accordance with policy and procedures
    • Report any abuse/neglect in accordance with policy and procedure
    • Ensure the safety and well-being of the clients on a daily basis
    • Work cooperatively with entire team to carry out the program goals and objectives for each client
    • Understand and implement the agency’s philosophy, policies and mission
    • Comply with all SUS Employee and Corporate Compliance Policies, Procedures, and Protocols
    • Comply with NYS Dept. of Social Services Rules, Regulations, and Statutes


    • Master’s Degree in Social Work required. LMSW/LCSW or LMHC preferred.
    • Five years of Managerial/Supervisory experience.
    • Bilingual preferred.
    • Flexibility including evening and weekend hours required.

    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.


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