Services for the Underserved

  • Regional Director

    Job Location US-NY-New York
    Developmental Disabilities
    Regular Full-Time
  • Position Overview

    Company Overview: As a leading provider of residential and support services to individuals with special needs, Services for the UnderServed provides the resources you need to build on your experience amidst our culture of team support. Ongoing training and attention to your development help to ensure your success. Your achievements and leadership are rewarded by advancement opportunities. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


    Position Summary: The Regional Director is responsible for ensuring the overall effective operation of the residential facilities for the Developmental Disabilities division by providing training and monitoring adherence to Federal and State regulations, agency policies and procedures and union contacts.



    • Coordinates services to ensured policies /procedures are implemented uniformly across residential program as applicable
    • Make recommendations on improvement to programming and operations of the facilities.
    • Reviews consumer personal allowance and banking ledgers
    • Conducts physical plant inspections and documenting findings
    • Reviews staffing patterns/schedules for appropriateness based on consumer need.
    • Reviews in-service binder for compliance to schedule and content
    • Reviews community inclusion documentation for appropriate frequency and content
    • Reviews recreation schedule and data for appropriate activities and documentation
    • Assists in problem solving for staffing issues
    • Participate interview process for all management staff
    • Reviews QIR’s for frequency and content
    • Provides training to new Program Managers on policies and procedures
    • Reviews Petty Cash, check requests, vacation proposals and Disciplinary actions
    • Available by beeper 24 hours a day


    Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


    • Bachelor's Degree in the human services field required; Masters degree preferred. 
    • 10+ years supervisory experience, 5 of which are in a managerial position is preferred.
    • Good working knowledge of ICF and IRA OPWDD regulations with an emphasis on Life Safety, Personal Allowance, Incident Reporting Procedures and Programming.


    Keywords: Human services, social services, social worker, case manager, health services, developmental disabilities, mental health, behavioral health, OPWDD, OMRDD, Residential 





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