Services for the Underserved

  • Case Manager

    Job Location US-NY-Brooklyn
    Homeless Services
    Regular Full-Time
  • Position Overview

    Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

    For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

    We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.

    Position Overview:

    The Case Manager for this Men’s shelter will provide comprehensive case management services, conduct intake process with new consumers within 24 hours of admission, and conduct psychosocial, vocational/educational, and housing assessments and documentation of same. The Case Manager will assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate. He/she will facilitate group and individual counseling, workshops, psych education, and recreational activities.


    Benefits Overview:

    We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays




    • Bachelor’s Degree is Human Services field required.
    • Two years’ experience with homeless population.
    • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred.
    • Ability to work with a culturally diverse population.




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