Services for the Underserved

  • Shift Supervisor

    Job Location US-NY-New York | US-NY-New York
    Category
    Homeless Services
    Type
    Regular Full-Time
  • Position Overview

    Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

    For more than 40 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

    We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.

    We’re a nonprofit with a staff of 2,400 that provides $200 million in services. Our efforts are supported by various local, state and federal government entities as well as foundations, corporations and individual donors. Most importantly, our vision allows us to deliver the same quality of services to one individual or to thousands. No challenge is beyond our scope.

    Position Overview:

    The Shift Supervisor is responsible for the overall operations of the program or facility during his/her assigned shift.  On evening, nights, holidays and weekend shifts, these duties will be expanded to include supervision of all staff.

     

    Provides supervisory oversight and training to residential aides and contracted maintenance staff. Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of personnel in their absence.

     

    Benefits OverviewWe offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; transportation plan; generous paid vacations and agency holidays.

     

    Qualifications

    Requirements:

    • Bachelor’s or Associates Degree preferred. 2 – 3 years of experience in Security or Building Maintenance is required.
    • Experience in office management and/or staff supervision is required. Experience working in a large residential/institutional setting with a special needs population is required. Strong writing, interpersonal, and organizational skills required.
    • F-80 is required within 6 months of employment.
    • Driver’s License preferred.
    • Bilingual preferred.

    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.

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