Services for the Underserved

  • Therapeutic Center Director, NY START Program

    Job Location US-NY-Brooklyn
    Developmental Disabilities
    Regular Full-Time
  • Position Overview

    Company Overview:


    Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.


    For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.


    We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


    • Master's degree in social work, or mental health. LCSW or LMH preferred  Or Psychologist with doctoral degree in clinical psychology
    • At least 3 years' experience working a residential setting or with individuals with intellectual disability
    • At least 2 years administrative and clinical supervisory experience in a residential or mental health setting
    • Must be able to meet all coordinator certification competencies and obtain certification within 12 months of employment



    Primary Responsibilities:

    Directs all operations of the resource center and serves as member of the START leadership team working closely with the START director, team leader(s) and clinical director.

    • Provides administrative and clinical support and oversight of the START center counselors and tracks training requirements and other credentialing is current for all counselors
    • Immediate supervision of the assistant resource center director
    • Coordinate with START coordinators on admissions/discharges
    • Plan and implement structured day programming for all guests
    • Develop discharge plans for all guests utilizing emergency center services
    • Maintain contact with families and providers upon admission to the center
    • In collaboration with the START clinical team, identify ongoing support and training needs of families and providers who utilize therapeutic center supports
    • Maintain linkages and relationships with community partners
    • Attend all required meetings with START leadership, clinical team, etc.
    • Convene and facilitate recurring START center staff meetings
    • Ensure the collection of data and documentation on guest access and utilization of START center





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