Services for the Underserved

  • Recruiter

    Job Location US-NY-New York
    Human Resources
    Regular Full-Time
  • Position Overview

    Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.


    For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.


    We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


    Position Summary: The Recruiter will partner with program Hiring Managers in the full cycle recruitment process.


    Job Functions:

    • Perform full-cycle recruiting activities including sourcing, screening, interviewing, process background checks, and extend and negotiate employment offers
    • Develop and maintain pools/pipelines of candidates for immediate or future consideration
    • Build and maintain a strong rapport with all managers; routine communication and follow-up is essential
    • Visit all of our program locations, and meet with managers to gain better understanding of recruitment needs
    • Participate in and prepare materials for open houses, career fairs, campus interviews & community days to aid in branding SUS as an employer of choice
    • Provide information on agency services and job opportunities to applicants
    • Screen and refer qualified applicants to hiring managers for interviewing by matching education, experience and salary requirements with specific job requirements
    • Ensure the completion of and review necessary new hire on boarding documents with candidates. Resolve or escalate issues with PPDs as well as fingerprint and background check results through Justice Center, OPWDD and OCFS
    • Remain current with OPWDD/Justice Center regulations by through training and compliance, and providing all forms in the required time-frames; ensure that all applicants are tracked and released from OPWDD/Justice Center database when not hired
    • Provide a professional and welcoming atmosphere when sourcing and interviewing candidates
    • Establish regular touch points with hiring managers and be diligent with follow through
    • Track, maintain, and improve recruitment metrics
    • All other duties as assigned

    Benefits Overview:
    We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


    • Bachelor’s Degree in Human Resources or related field.
    • 5-10 years of recruiting experience in a health, human services, or non-profit field desirable. Relevant experience and ability may be substituted.
    • Proficiency with Microsoft Word, Excel, and Applicant Tracking Systems (iCIMS or Taleo a plus).
    • Knowledge of personnel policy and procedures and federal and state laws regarding employment practices. 
    • Ability to utilize behavioral interviewing techniques, and the principles and practices of recruitment and selection.
    • Effective written and verbal skills with excellent organizational and multi-tasking skills
    • Strong time management skills and ability to complete tasks quickly, completely, and on-time.
    • Creativity and knowledge to develop non-traditional recruiting strategies.
    • Experience creating and maintaining relationships with hiring managers in order to achieve a strong understanding of the organizational needs
    • Experience with agency-type recruiting and developing pipelines and roster will be an added advantage.






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