Services for the Underserved

  • Outreach Specialist

    Job Location US-NY-Bronx
    Homeless Services
    Regular Full-Time
  • Position Overview

    Company Overview: As a leading provider of residential and support services to individuals with special needs, Services for the UnderServed provides the resources you need to build on your experience amidst our culture of team support. Ongoing training and attention to your development help to ensure your success. Your achievements and leadership are rewarded by advancement opportunities. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


    Position Summary:

    The SRO Outreach Project works with homeless and formerly homeless people with HIV/ AIDS and seeks to connect them to medical services and stabilized housing; The Transitional Care Coordination Program (TCC) employs the Critical Time Intervention model to assist individuals to access the supports they need and develop those long term helping relationships. The Care Coordination Program (MCM) employs a navigation model and a chronic care model to advocate for, communicate with, and identify resources for the client as well as encourage and support clients to gain and maintain independence in their healthcare to ensure improved client health outcomes and improved quality of life.


    The Outreach Specialist will be trained in both models and service protocols and  may be assigned to work with clients of either program as needed. 


     Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays



    • High School Diploma or GED required; some college or degree preferred.
    • Experience working with people living with AIDS, homeless people and substance users required.
    • Bi-lingual preferred.
    • Experience working within an outreach model preferred.
    • NYS Driver’s License preferred




    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.


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