Services for the Underserved

Substance Abuse Counselor

Job Location US-NY-Brooklyn
Homeless Services
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.

Job Functions

  • Meet with Program Director, Director of Social Services, Psychiatrist, LPN Nurses, and Social Service staff to coordinate shelter residents to receive ongoing treatment in the community.
  • Establish substance use treatment goals and objectives with clients, as part of the interdisciplinary care planning process. Refer clients to outpatient and inpatient substance abuse treatment, as needed.
  • Maintain relationships with appropriate community resources to provide clients with treatment services. Identify and facilitate linkages with community providers
  • Facilitate weekly Substance Abuse groups including Relapse Prevention and Harm Reduction and other groups as needed
  • Complete Quarterly Substance Use Assessments
  • Conduct individual Substance Use Counseling
  • Provide crisis intervention services and if necessary, refer clients for psychiatric assessment
  • Coordinate joint services and treatment planning, assessment, reassessment and joint case conferencing with other service providers to clarify and define each provider's goals and objectives
  • Work with clients and case managers in developing treatment plan and identifying community based referrals for client to continue treatment upon move out
  • Attend and participate in regular staff training and scheduling meetings
  • Maintain confidentiality and privacy regarding all clients’ information
  • Complete incident reports in accordance with policy and procedures
  • Understand and follow the agency chain of communication
  • Ensure the safety and well-being of the clients on a daily basis
  • Report any actual or suspected abuse/neglect in accordance with policy and procedure
  • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
  • Maintain CPR/First Aid Certification
  • Assist in building evacuation during fire drills and building emergencies
  • A schedule that includes evenings and weekends will be required

 Benefits Overview:

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays



  • Bachelor’s Degree in Social Work or related field required.
  • CASAC certification required
  • Preference is given to those who have experience working on a multi- disciplinary team and/or previous experience with homeless population
  • Ability to work independently and as part of a team, to assist adult males of diverse ethnicities, backgrounds, ages, and sexual preferences.
  • Bilingual preferred.


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