Services for the Underserved

  • Senior Social Worker

    Job Location US-NY
    Homeless Services
    Regular Full-Time
  • Position Overview

    Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

    For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

    We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.



    Under the supervision of the Program Director, the Senior Social Worker is responsible for client case management and the coordination of client services, in addition to supervising the Case Manager and the Child Care staff. 


    • Supervises program in the absence of the Program Director
    • Interviews residents, using standard case worker techniques to determine suitability for residential services and assessing residents level of psychological function, makes intake decisions, maintaining clinical records and preparing monthly statistical data.
    • Provides individual and group counseling to residents.
    • Makes counseled-related referrals and serves as the liaison for mental health agencies. Develops referrals. Prepares client referral reports for supportive service providers. Monitors and evaluates client progress records/documentation from such providers and coordinates legal or immigration services for clients.
    • Maintain client files in accordance to OTDA/HRA regulations.
    • Serves as clinician in the development of client service plans and the coordination of service delivery. Monitors the implementation of the same.
    • Represents the program at conferences, HRA and HSU meetings and other community related events.
    • Attends all scheduled meetings and training sessions.
    • Occasionally coverage of front desk and phones
    • Escorting clients to court and public assistance
    • Participation in all client related functions and activities
    • Research and provide information of outside events and services

     Benefits Overview:

    We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays






    • A Master’s Degree from an accredited institution with a major in social work and at least two years of experience in the field of domestic violence.
    • Work experience in the fields of domestic violence, mental health, child welfare, child development, or substance abuse, or other related fields.
    • Strong working knowledge of psychodynamics, group work, case management, health systems, group residence, and child development.
    • Knowledge of trauma informed care and homelessness.
    • Above average communication skills. Good interpersonal skills. Ability to collaborate and function as a team member in a multi-faceted, complex crisis intervention environment.
    • Bi-lingual a plus
    • Perform other tasks specified
    • Knowledge of Windows, Excel, Power Point and AWARDS


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed