Services for the Underserved

Housing Specialist

Job Location US-NY-New York
Homeless Services
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.

Position Overview:

The Housing Specialist for the shelter Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers. Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent housing. Prepare and assist consumers with the housing application/interview process. Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing. Attend housing related DHS meetings.


Benefits Overview:

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays



  • Bachelor’s Degree required. Master’s degree in a Human Services field preferred
  • A minimum of one to two years of experience working with chronically homeless individuals
  • Knowledge in New York City housing strongly preferred
  • Good interpersonal skills, excellent written and verbal communication, computer literate including MS Word and Excel and internet
  • Driver’s License required
  • Bilingual English/Spanish preferred



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