Services for the Underserved

  • Vocational Case Manager

    Job Location US-NY-New York
    Treatment Services
    Regular Full-Time
  • Position Overview

    Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

    For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

    We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.

    Position Overview:

    • Conduct initial vocational assessments of participants to determine employment viability.
    • Formulates treatment plans in accordance with OASAS standards along with subsequent reviews.
    • Maintains and active employment and vocational training data bank.
    • Enters working participants’ status in HRA STARS data base.
    • Collects copies of pay stubs for all working participants and forwards to billing department.
    • Constructs budgets in collaboration with working participants and monitors the same.
    • Provide monthly vocational report along with Medicaid Plan of Self Support document.
    • Performs such other duties as may be assigned by the clinical supervisor.

    Benefits Overview:

    We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays



    • Bachelor’s degree with a major in the field of human services, social work, psychology or related discipline and a minimum of two (2) years supervisory experience in working with the substance abuse and homeless population.
    • Must be an OASAS QHP.
    • General counseling and communication skills with good supervisory/leadership skills a must.



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