Services for the Underserved

Assistant Program Director

Behavioral Health
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.

Position Overview:

S:US is in search of an Assistant Program Director to oversee the provision of services in the Health Home Care Coordination department. The APD will ensure contract and regulatory compliance of operations and manage a team of Care Coordinator Supervisors including monitoring caseloads, team core service productivity, client care and overall staff performance. Responsible for quality of care coordination services provided, developing new policies as operation grows and new programs are launched. The ideal candidate will have experience with Health Homes and supervisory experience.

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays



  • License required; LMSW, LCSW, etc.
  • Minimum of three (3) years of job-related experience providing services to individuals with chronic medical and/or behavioral health conditions
  • Excellent interpersonal, organizational, writing and computer skills
  • Hands-on management style and the ability to address and solve issues as they arise
  • Ability to adapt as the department grows and new projects develop





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