Services for the Underserved

Service Coordinator

US-NY-New York
Behavioral Health
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


Position Overview:

The Service Coordinator ensures the best quality of care and services for program consumers (and their families, as appropriate) in the Behavioral Health Division. The Service Coordinator is responsible for case management, clinical documentation in conjunction with agency consumers, conduct home and field visits and act as advocate for consumer as appropriate; encourage and support self- advocacy. Working as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration.


Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


  • Bachelor’s Degree in Human Services field preferred.
  • Two years experience with individuals with mental illness, substance abuse issues and/or a history of homelessness required.
  • Experience in scattered site setting strongly preferred. Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred. Experience or training in peer counseling or advocacy preferred.
  • Working knowledge of various computer programs including e-mail,  Microsoft Word, Excel, PowerPoint and Windows Operating System.Bi-lingual, Spanish required.
  • Driver’s license preferred.




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed