Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island. SUS believes every New Yorker has the right to lead a life of purpose.
For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.
We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.
Essential Job Functions:
- Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
- Escort clients to various housing related appointments including but not limited to interviews, paperwork signings, move outs, and evaluations.
- Assess consumer readiness and barriers to obtaining affordable permanent housing.
- Provide supportive social services including individual and group counseling, workshops, education, referrals, and escorting in an effort to prepare consumers for successfully securing and maintaining permanent housing.
- Prepare and assist consumers with the housing application/interview process.
- Provide accurate, complete, and timely documentation of the provision of supportive social services and consumer progression/regression toward the goals of securing permanent affordable housing.
- Track, monitor, and report housing placement rates for all consumers.
- Attend housing related DHS meetings.
- Provide aftercare services, follow-up calls and home visits, to clients placed in permanent housing.
- Provide comprehensive case management services to an assigned caseload.
- Monitor and assess consumer progression/regression in behavior and/or appearance.
- Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
- Manage crisis intervention services and addresses all emergency situations as appropriate.
- Maintain CPR/ First Aid Certification.
- Attend interdisciplinary team meetings and case conferences as needed.
- Participates in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.
- A work schedule that includes evening hours.
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays