Services for the Underserved

Case Manager

Job Location US-NY-New York
Homeless Services
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.

Under the supervision of the Clinical Supervisor, provides case management and coordinates client services for this Domestic Violence shelter. The Case Manager will  interview clients using standard case work techniques to determine suitability for services; provides individual and group counseling for clients, maintain clinical records, conduct domestic violence groups; coordinate legal, immigration and vocational referral services for clients when directed. The Case Manager will represent the program at community meetings regarding legal immigration rights of Battered Women and women’s health





  • A Baccalaureate Degree from an accredited institution with a major in social work or related field and at least two years of experience in the field of human services, or
  • Work experience in the fields of Mental Health, Child Welfare, Child Development or Substance Abuse or other related fields.
  • Strong working knowledge of psychodynamics, group work, case work, health systems, group residence, human and child development and Battered Women’s Syndrome and Post Traumatic Stress Disorder theory.



  • Spanish speaking required



  • Basic Computer Skills.




















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