Services for the Underserved

Program Director

Behavioral Health
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.

 The Program Director will be responsible for managing the program's services, administration/operation functions, program budgets and provide staff supervision


  • Comply with all contractual required reports.
  • Manage the day to day program operations including clinical interventions, crisis interventions, building maintenance and building security.
  • Provide clinical supervision to the Clinical Supervisor.
  • Supervise the recruitment, screening and intake process of prospective tenants.
  • Manage the hiring of staff.
  • Participate in monthly staff meetings.
  • Serve as a back up to the Clinical Supervisor when absent.
  • Advocate for the rights and preferences of the tenants whenever possible.
  • On-call evenings/week-ends.
  • Additional duties and responsibilities as assigned by the Regional Director or Designee.

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


  • Master’s Degree in Social Work or related degree required
  • Three (3) to five (5) years of management experience working in a social service or related setting
  • Experience working with families strongly preferred 
  • Have working knowledge of systems such as ACS and schools




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