Services for the Underserved


Homeless Services
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


Position Summary: The Cook will assist in the management and monitoring of all aspects of the development of a nutritious daily menu and meal preparation for 164 homeless individuals including those with special diets.



  • Prepare low-fat, salt-free, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents.
  • Assist in managing and performing food and equipment ordering and inventory.
  • Safe and sanitary handling and storage of all food items in accordance with New York State and New York City Department of Health regulations.
  • Responsible for the general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies, and the ability to provide instruction to inexperienced trainees.
  • Assist in the development of a Culinary Arts/Food Service Industry job training curriculum for homeless, unemployed individuals, with little or no previous job skills.
  • Assist in the development and management of a job skills training program that merges in-house food preparation for shelter residents with Food Service Industry job skills training.  
  • Regular attendance in staff meetings and trainings.
  • Supervise, instruct, and train residents in basic nutrition, preparation of meals, basic food handling and storage, kitchen cleanliness, and equipment maintenance according to NYC and NYS - DOH guidelines and program requirements.
  • Must be CPR/First Aid certified annually.
  • Comply with and enforce all SUS Corporate Compliance and Employee Policies, Procedures, and Protocols.
  • Comply with, enforce, and carry out all SUS Incident Management Policies, Procedures, and Protocols as appropriate.
  • Evening and Weekend Hours may be required.


Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


  • Bachelor degree or certification in Culinary Arts, Nutrition, or Education.  NY State Food Handlers Certificate required, additional nutritional training, and certificates preferred.
  • A minimum of 3 years of experience in all aspects of food preparation and kitchen management in a large institutional/commercial setting.  The ability to implement a Culinary Arts curriculum and provide Culinary Arts instruction, supervision, and job skills training to chronically homeless individuals with co-occurring disorders.
  • Bilingual preferred. 





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