Services for the Underserved

Vocational Specialist

Behavioral Health
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


Essential Job Functions: The Vocational Specialist will support a scattered site program, travel is required and comprises 80% of the role.

  • Conducts initial vocational/educational assessment for all clients within specified time frame and makes determinations for job readiness, including programs that will target youth and young adults.
  • Prepares and conducts scheduled educational groups addressing interviewing, daily living and interpersonal skill development, conduct mock interviewing sessions with clients.
  • Responsible to assist individuals challenged by mental illness and/or substance abuse with learning job skills that will prepare them to enter the work force
  • Coordinates community referrals and follows-up on initial assessment and recommendations.
  • Network with the business community to assist with maintaining and developing relationships to promote job development and placement for individuals
  • Establishes a regular pattern of contacts with clients that ensure that clients receive follow-up on vocational, educational and employment goals
  • Provide supportive counseling as needed
  • Maintains all appropriate documentation through case notes, assessments and reports
  • Maintains accurate and timely paperwork
  • Participates in staff meetings and case conferences, schedule individual supervision and attends training/seminars in and outside of the agency
  • Ability to establish trust and a rapport with mentally ill and/or substance abuse consumers, their families, or significant others
  • Ability to design and conduct task focused groups
  • Knowledge of group process
  • Ability to motivate individuals and support them in work roles
  • Ability to develop and maintain relationships with prospective employers to secure and promote successful job placement
  • Performs other duties as may be assigned by Program Director


  • Bachelor's Degree in Vocational Rehabilitation is preferred, BA in Human Services related field required
  • A minimum of two years educational and habilitative experience
  • Strong computer skills
  • Familiarity with AWARDS preferred 
  • Valid Driver's license preferred


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