Services for the Underserved

  • Health Navigator

    Job Location US-NY-New York
    Homeless Services
    Regular Full-Time
  • Position Overview

    The Health Navigator will provide direct support to three general population shelters in Upper Manhattan and the Bronx. This role augments and supports the on-site shelter case management staff. The Navigator will work with Shelter staff to identify unmet needs among shelter residents help to develop outreach plans to engage identified shelter residents, engage shelter residents in supplementary services.  He/she will accompany shelter clients to medical appointments, lab work and other medical tests.  The Navigator will coordinate care with all medical providers and assist in having prescriptions filled.  The Navigator will advocate on behalf of consumer regarding medical treatment as needed. This role is comprised of 50% field work.



    • Associate’s Degree in Social Services or Health Care required. Bachelor’s Degree preferred.
    • Experience with Substance Use population
    • Preference is given to those who have at least two years of experience working on a multi-disciplinary team in a medical, residential, or outreach setting with people with serious, chronic illness.
    • Previous experience with homeless population required
    • Ability to work independently and as part of a team, to assist adults of diverse ethnicities, backgrounds, ages, and sexual preferences
    • Bilingual English/Spanish preferred
    • Evening and weekend hours may be required




    Company Overview

    Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island.


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