Services for the Underserved

Peer Specialist

Behavioral Health
Regular Full-Time

Position Overview

Services for the UnderServed (SUS) is a New York-based nonprofit organization that provides housing and support services to 25,000 individuals and their families living in New York City and Long Island.  SUS believes every New Yorker has the right to lead a life of purpose.

For more than 35 years, SUS has been transforming this belief into reality by working as an advocate for people with life circumstances marked by intellectual/developmental disability, behavioral health challenges, poverty, & histories of incarceration and/or trauma.

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances. Our commitment to continuous quality improvement impacts the lives of our clients and communities while contributing to the development of our employees.


The Peer Specialist will ensure the quality of care for program participants who are living with mental health problems. Will provide harm reduction outreach and case management services.

  • Engage in-patient clients at acute care hospitals, state psychiatric centers or state operated residences and participate in the coordination of their discharge.
  • Provide intensive emotional and practical support to clients as they transition back into their communities and into a support housing living environment.
  • Conduct home visits as assigned.
  • Develop short term person centered treatment plans to assist client towards achieving their goals.
  • Monitor and record client’s progress with respect to treatment goals.
  • Assist and instruct individuals in attending to personal hygiene, grooming, nutrition and daily living.
  • Support clients in sustaining community tenure by ensuring strong linkage to community based treatment programs and resources.
  • Accompany clients to appointments with community based treatment providers and other services as needed.
  • Assist and supervise in meal preparation, laundry and light housekeeping tasks.
  • Comply with all required in-service training and staff development.
  • Perform other related duties as assigned.


  • Completion of Peer Certification preferred (OMH or OASAS)

  • Experience in providing advocacy services to people who have a mental health diagnosis, history of homeless and/or substance use diagnosis

  • Past or current recipient of mental health, substance services or homeless services


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