- SCOPE OF ROLE:
The Vice President of Apps, Data & AI is a senior technology leader responsible for driving the design, development, and continuous improvement of S:US’s application portfolio, data infrastructure, and artificial intelligence capabilities. This role is the organizational authority on the Microsoft Fabric, AI agents, Microsoft Power Platform, process automation, and the full analytics and reporting ecosystem that enables S:US leadership and program staff to make data-informed decisions at scale.
Reporting to the CIO, the VP will lead a team of engineers, data professionals, and automation specialists, serving as both a hands-on architect and a strategic partner to Operations, Finance, HR, Clinical Services, and Housing program leadership. The ideal candidate brings a passion for using technology to advance the S:US mission of empowering underserved communities.
- ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide strategic and technical leadership for enterprise applications, data platforms, business intelligence, automation, and AI initiatives that support organizational operations and mission delivery.
- Lead the design, development, implementation, integration, and ongoing support of enterprise applications and data solutions.
- Establish and maintain enterprise data governance, security, compliance, and quality standards. Direct the organization's AI, automation, and digital transformation strategy to improve operational efficiency and service delivery.
- Oversee enterprise analytics and reporting platforms to enable data-driven decision making.
- Lead and develop a high-performing team of application developers, data engineers, BI developers, and automation specialists.
- Manage technology vendors, software licensing, and strategic partnerships.
- Ensure all technology solutions comply with applicable regulatory, privacy, and security requirements.
- Collaborate with executive leadership, business stakeholders, clinical leadership, and external partners to align technology initiatives with organizational priorities.
Applications & Platform Engineering
- Architect, build, and maintain enterprise applications using Microsoft Power Apps (Canvas and Model-Driven), Power Pages, and Visual Studio/.NET.
- Lead API design and development using RESTful standards to integrate internal systems with external partners, SaaS applications, and clinical platforms.
- Oversee the full application lifecycle, including requirements gathering, development, testing, deployment, change management, version control, and documentation for current and future enterprise applications.
- Ensure application performance, security, scalability, and accessibility standards are maintained across all enterprise platforms.
Data Platform & Engineering
- Lead the implementation, governance, and optimization of Microsoft Fabric, including Lakehouses, Data Warehouses, Data Pipelines, Spark Notebooks, and OneLake.
- Design, develop, and maintain enterprise data pipelines integrating SQL Server, EHR systems, housing platforms, HR systems, and other operational data sources.
- Partner with business and operational leaders to develop enterprise data models, semantic layers, and KPI frameworks.
- Establish SQL Server database administration standards, optimize database performance, and oversee enterprise data quality initiatives.
AI, Agentic AI & Intelligent Automation
- Develop and execute the organization's AI strategy utilizing Microsoft Copilot Studio, Azure OpenAI, and other AI technologies.
- Design, implement, and govern agentic AI solutions that automate complex workflows, referrals, scheduling, and operational decision support.
- Lead the Robotic Process Automation (RPA) program using Power Automate Desktop and cloud-based workflows to streamline business processes.
- Establish responsible AI governance, including model monitoring, bias mitigation, human oversight, and compliance with applicable federal, state, and local AI regulations.
Analytics & Business Intelligence
- Administer and govern the enterprise Power BI environment, including semantic models, workspaces, gateways, row-level security, and certified datasets.
- Develop executive dashboards and enterprise reporting solutions that support organizational performance management.
- Partner with leadership to define, monitor, and publish KPIs across housing, behavioral health, veterans’ services, and developmental disability programs.
- Promote self-service analytics while maintaining enterprise reporting standards and data integrity.
Data Governance & Compliance
- Develop and maintain enterprise data governance policies, including data dictionaries, metadata, lineage, ownership, classification, and retention standards.
- Ensure compliance with HIPAA, 42 CFR Part 2, NYC DOHMH, NYS OASAS, HUD, and other applicable regulatory requirements.
- Collaborate with Legal, Compliance, Information Security, and Clinical leadership to govern sensitive organizational data.
- Lead enterprise data stewardship initiatives and facilitate cross-functional data governance committees.
Leadership & Project Delivery
- Recruit, mentor, coach, and develop a high-performing team of technology professionals.
- Lead Agile project delivery by managing Jira backlogs, sprint planning, sprint reviews, retrospectives, and delivery reporting.
- Foster a collaborative, innovative, and mission-driven technology culture.
- Manage vendor relationships, contracts, software licensing, and service agreements for Microsoft technologies and related platforms.
- Partner with executive leadership to prioritize technology investments and align initiatives with strategic organizational goals.
Benefits Overview: We offer attractive compensation with comprehensive benefits including Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’