1. SCOPE OF ROLE:

       The Case Manager provides and coordinates client services.

1. ESSENTIAL DUTIES & RESPONSIBILITIES:

• Conduct intake process with new clients within 24 hours of admission; includes but is not limited to

explanation of resident rights and responsibilities, and grievance procedures.    

• Conduct psychosocial, vocational/educational, and housing assessments and documentation of sam   
• Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housin   
• Prepare housing applications and assist clients with the housing application/interview process.  
• Monitor and assess client progression/regression in behavior and/or appearance.
• Facilitate group and individual counseling, workshops, psych education, and recreational activities
• Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall, ADL skills.
• Provide comprehensive case management services to an assigned caseloa   
• Develop initial service plans and conduct service plan reviews as needed for an assigned caseloa   
• Provide referrals for in-house and community-based medical, mental health, and supportive social
• services to assigned caseload as appropriat   
• Ensure that clients attend meals and maintain appropriate nutritional intak   
• Provide crisis intervention and address all emergency situations as appropriate.  
• Assist in building evacuation during fire drills and building emergencie   
• Monitor client medication compliance and collaborate with nursing staff monitor complianc   
• Refer clients to appropriate community resources as neede   
• Maintain CPR/First Aid Certificatio   
• Maintain up to date, accurate, complete, and timely client chart documentation in compliance with
• DHS, OTDA, other Funder and SUS standard   
• Facilitate discharge/transfer process and documentation of same.  
• Attend staff meetings, case conferences, group supervision, training, and escort clients on housing

interviews as needed    

• Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance
• Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes   
• A work schedule that includes some weekend and evening hours is required

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.