SCOPE OF ROLE:

The Support Services functions at S:US are carried out by a team of professionals with differing backgrounds who share deeply in the S:US mission. We provide resources and support to the program departments to collectively pursue that mission. Support Services has a collegial, supportive and dynamic culture that continuously seeks to improve. We strive to treat all staff with respect in each interaction.  We are motivated to accomplish our individual and collective tasks by the belief that we can help transform the lives of people we serve thereby righting societal imbalances.       

The Real Estate team who is tasked with maintaining and expanding S:US’ large and diverse Real Estate portfolio is seeking a Director of Facilities & Central Maintenance to join our growing team! Our goal is to fulfill S:US’ commitment to reduce homelessness and provide a life of purpose by ensuring all of our residents have a safe, clean, affordable place to call home and all our staff have the right work environment to carry out the mission.

The Director of Maintenance will be responsible for the effective and efficient maintenance and physical safety of more than 150 residential buildings, offices and clinics across the four boroughs. On-call availability outside of regular working hours, including evenings, weekends, and holidays, to address facility issues as they arise. The selected candidate will report directly to VP of Facilities & Leasing while leading a diverse team of maintenance professionals.

ESSENTIAL DUTIES & RESPONSIBILITIES

Manage the operations of the Facility Maintenance Department to ensure efficiency in meeting the ongoing maintenance requirements of all S:US’ facilities, to include:

• Administration of the Yardi work order system.
• Effective deployment of S:US’ internal maintenance staff. 
• Efficient use of the vehicle fleet for business needs only.
• Prudent and controlled use of vendor services.
• Manage and control purchases made by the facilities department, within budget.
• Engage the team in continuous learning and regulatory compliance.
• Adhere to annual budget targets.

Oversee the daily upkeep of agency facilities by on-site staff, to include:

• Physical plant.
• Mechanical operations.
• Property maintenance including housekeeping standards.
• Landscape and external appearance. 

Ensure the maintenance team is trained for their assignments and has an appropriate mix of skills.

• Submit staff performance evaluations on a timely basis.
• Proactively monitor staff time and attendance.
• Continually stress health and safety standards to be adhered to by maintenance team.
• Monitor accidents and injuries patterns and put in place mitigation steps to prevent occurrences.

Establish a proactive preventive building maintenance plan for all S:US facilities. Particular focus must be given to integrity of building infrastructure and major plant. (Roofs, egress routes, safety systems, boilers and AC units).

Ensure coverage for potential agency emergencies, 24 hours, 7 days a week, including the congregate facilities and scattered site apartments.

Participate in and lead renovation projects for existing buildings. Develop scope of work for renovation projects requiring outside vendors.

• Ensure that projects meet city and state building codes.
• Ensure that construction materials and equipment comply with S:US’ operational specifications.
• Ensure projects are tracked to be completed on time and on budget. Where variances exist, signal them to Executive Management at a very early stage.

Monitor fire safety equipment to ensure operation and compliance: fire panels, smoke alarms, carbon monoxide detectors, sprinkler systems, fire pumps.

Internal Collaboration and Reporting

• Work closely with the maintenance and program service departments on the day-to-day operations of S:US’ large and diverse portfolio.
• Conduct daily visits to S:US properties to collaborate with vendors and engage with the maintenance team.

REQUIRED EDUCATION AND EXPERIENCE

• Associate Degree Required; Bachelor’s Degree preferred;
• 7-10 years of experience in working as a supervisor in facilities management position managing at least 10 maintenance personnel;
• Competency is Microsoft Office Suite, particularly Word and Excel;
• Valid Driver’s License; and
• Willingness to travel within the 5 boroughs all day and night in case of emergencies.