1. SCOPE OF ROLE:          

At S:US, we are committed to a better New York with housing for all. This position offers a chance to shape services for thousands of people with behavioral and mental challenges. As Senior Vice President of Housing in our Behavioral Health division, you will promote person-centered services, be recovery-oriented and focus on supporting the independence of the people we serve.

Reporting to the Chief Program Officer, the SVP of Housing leads our growing supportive housing portfolio of over 2,000 units. With our goal of increasing the portfolio to 10,000 units in the next ten years the focus will be on growth, quality and developing a strong leadership team.

The ideal candidate will have experience leading multiple programs across New York City and will perform with grace and sensitivity while exemplifying social and emotional intelligence. This person will employ a data-informed approach and have a demonstrated commitment to person-centered care for people who have a broad range of challenges. The ideal candidate will have a proven history of bringing projects to fruition with measured success.

2. ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide programmatic leadership; develop clear, measurable divisional goals, objectives and workplans that support quality services, safety, and positive outcomes for the people we serve.
• Implement and utilize productive leadership strategies with all employees.
• Maintain a promote a positive culture for both employees and the people we serve.
• Ensure that all decisions align with the S:US mission and long-term mission.
• Represent organization in engagements with government officials, funders, coalitions, the media, and other stakeholders.
• Manage partnerships with other community-based organizations.
• Integrate innovative programs into organizational policies and procedures.
• Lead the housing division in providing quality, innovative services. Adapt and improve service models and work with S:US staff to identify, develop and execute new models of care.
• Ensure that all programs promote person-centered care that supports dignity; provide vision and direction that facilitates opportunity for all; ensure all programs are meeting clinical, operational, and fiscal compliance.
• Contribute responses to RFP’s and evaluate their fiscal viability.
• Align and update position descriptions and performance plans.
• Maintain data-driven systems to support our work; establish continuity and accountability; Develop and manage robust and meaningful data collection, review, and application.
• Ensure systems are in place to address emerging issues and prevent future instances. Ensure consumer satisfaction, quality standards and contract requirements are measured and addressed and that the programs are meeting expectations.
• Ensure all programs operate in accordance with contractual requirements and applicable regulations.
• Remain current on new regulations, policies, industry trends, and best practices. Suggest ways to implement and when necessary, fund.
• Build a strong management team: support and supervise division leaders' oversight of programs and staff.
• Foster strong relationships with agency support departments including IT, HR, Finance and Quality Assurance to strengthen program operations and maximize efficiency; support staff in forging these relationships.
• Oversee the programmatic component of budget development and management. Review spending trends and program needs. Identify new funding opportunities.
• Provide routine managerial oversight of programs including expenditure approvals, timesheet approval, report submission, staff hiring and performance appraisals.
• Build and maintain relationships with various State and regulatory bodies, as well as organizations that may be able to assist S:US meet various mandates.
• Network with funders, partners, and other community providers, in a professional manner, to build referral relationships and develop additional resources to enhance services.
• Seek opportunities to promote S:US externally.
• Perform other duties as required.

3. KEY PERFORMANCE STANDARDS/CORE COMPETENCIES

• Commitment: passionate about the S:US mission generally and provision of housing in particular.
• Communication: strong interpersonal skills and the ability to communicate effectively both orally and in writing with team members, other S:US staff, outside development partners, government agencies and lenders. Ability to communicate regularly with supervisor about department issues.
• Responsiveness: able to work in a fast-paced environment, often times under the pressure of strict deadlines. Demonstrates flexible and efficient time management and ability to prioritize workload.
• Organized: ability to meet deadlines, multi-task while juggling competing priorities, high attention to detail. 
• Teamwork: able to work both independently and in a team-oriented environment. Performs work activities requiring negotiating, instructing, supervising, persuading or speaking with others.
• Self-Motivated: independent thinker with the ability to demonstrate initiative and endeavor to maintain a stable level of productivity.

1. REQUIREMENTS:

• Strong knowledge of Supportive Housing models, managed care models and OMH, DOHMH, HASA, DHS and OASAS regulations. Strong knowledge of residential programming and HUD regulations.

REQUIRED EDUCATION AND EXPERIENCE

• LCSW required
• Minimum 10 years’ experience in senior leadership.
• Minimum of fifteen (15) years’ experience in managing non-profit programs.
• Possess excellent verbal, written and interpersonal communication skills.
• Possess the ability to manage multiple projects with the ability to also manage crisis as they arise.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.