SCOPE OF ROLE:

Wellness Coach is responsible for supporting consumers in accessing essential community-based services, including medical, mental health, substance use, vocational, food, and clothing resources. This will be achieved through the development of a robust referral network, the coordination of service referrals, and consistent follow-up to ensure successful linkage and engagement. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide case management to assigned caseload
  
• Develop and monitor individual service plans in conjunction with agency consumers
  
• Assist agency consumers with problem solving and crisis intervention
  
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
  
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
  
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
  
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS and OMH
  
• Supportive counseling to agency consumers as needed
  
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
  
• Documentation of all services in compliance with agency standards
  
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
  
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
  
• Liaison to community-based services and groups including civic, social service government, and business organizations
  

• Comply with the on-call cell phone protocol to ensure timely response to crises, emergencies, and other urgent situations requiring immediate attention.

• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
  
• Other duties as assigned

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s Degree required
• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System
• Has data-entry skills

PREFERRED QUALIFICATIONS & SKILLS:

• Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
• Experience in scattered site setting strongly preferred
• Bilingual English/Spanish speaking preferred

Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus.  If hired for one of our city sponsored programs, this requirement must be met by your date of hire.

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.